I love Dr Joeanna!! I usually have an older nurse. But, this time I got a younger nurse who seemed confused by my "Words" i dont know why but for the first time with my eye vet I was not comfy neither was my poor old dog Bailey... I will say however Dr Joeanna is the best!!! read more

My poor dog only has one eye and they have helped me keep the existing eye healthy. Great staff and customer service. read more

Eye Care for Animals - Avondale - Veterinarians Near Me - Avondale, Arizona

See all

We wouldn't trust anyone other than Dr. Norman to care for our cats' and dogs' eyes. We've been bringing them to her for many years, the latest being for our cat with glaucoma. She was able to arrest it with drops we give at home. Excellent care! read more

This practice is the best! Our dog has had two eye procedures done by Dr. Norman. She is caring and explains everything including treatment options. The staff is equally friendly, professional, and knowledgeable. They have a 24/hour phone line for emergencies. I am so glad our vet recommended Eye Care for Animals! read more

They helped us make an informed decision when our 10 year old dog had a tumor on his eye. They didn't pressure us to pick the most expensive option. I will say, even the lesser of the two was pricy, but there also isn't a lot of competition. Overall it was a good experience even though it meant losing an eye for our buddy. read more

Took our one year old husky in for acute juvenile cataracts. The team hear is so friendly and loving to our puppy. Doctor is very informative and blunt about diagnosis and expectations. She gave us all the options of treatment and was very supportive in our decision making. I appreciate how honest the doctor and staff are. I highly recommend this business to take care of your fur friend! read more

Dr Norman and staff are caring and professional. My Cairn Terrier Killian had battled eye issues his whole life. He would get non healing ulcers. Because of his chronic dry eyes. We opted for surgery and it's been smooth sailing for the most part. He's had a few injuries due to his rough housing he is 13yo and still acts like he did at 6 months. With out a doubt do not hesitate to come here. We travel from California just to come here. read more

Eye Care for Animals - Avondale - Veterinarians Near Me - Avondale, Arizona

We sincerely appreciate the excellent care and treatment for a scratched corona in her right eye our little therapy dog Piper received from Dr. Joanna Norman and her faithful assistant Elizabeth. The treatment plan and medicine they gave us has totally healed her eye, we thought she might lose. Thank y'all for a job well done. Johnny & Leveta Crist read more

We have a dog named Baxter. As Baxter had cataracts in both eyes we decided to do cataract surgery. After meeting with Dr. Joanna Norman we decided to have surgery on his right eye which was the best candidate for surgery. Baxter's surgery was performed on June 27, 2022. At the time of surgery we had paid $5,000 to Eye Care for pre-surgery and surgery. We picked up Baxter later that day after surgery. Dr. Norman told us there had been a problem. She had nicked the iris (colored part of the eye) in Baxter's eye resulting in bleeding in the eye as well as increased pressure in the eye. However, Dr. Norman assured us that the bleeding should clear up over time and things would get better. We took Baxter home. Over the next month Baxter had 4 follow-up appointments with Dr. Norman. Each time she was unable to see into Baxter's eye because the bleeding in the eye hadn't cleared up. On July 21, 2022, we took Baxter in for a 5th follow-up and inquired about the bulging in his eye. At Dr. Norman's request, we left Baxter with her for the day. A few hours later we received a call from Dr. Norman. She informed us that she had performed an ultrasound on Baxter and discovered that he had a detached retina. She stated that nothing could be done and sometimes this happens. We could come pick up Baxter. When we picked up Baxter Dr. Norman didn't bother to meet with us to explain why the detached retina happened and what we should expect long term regarding the damaged eye (pain, pressure, lose the eye, ?). Just handed us Baxter and sent us on our way. We assumed someone from Eye Care Avondale would follow-up with us to check on Baxter. Instead, we got silence. This was unacceptable to us so we elevated the matter. On September 5, 2022, we wrote a letter to Thrive Health Care in Austin Texas. Thrive is the corporate entity that includes Eye Care Avondale. We also emailed the letter to Kristin Scillieri who is the regional manager for the area that includes Avondale. We finally talked to someone from corporate three months later after making repeated contacts for a response. During this time, responsibility for reviewing our letter had been handed off to Dr. Rustin Sturgeon Thrive's National Medical Director of Ophthalmology. In our phone conversation with Dr. Sturgeon we received the expected "complication" explanation for the detached retina. However, accidently nicking the iris in the eye, followed by bleeding/pressure/inflammation of the eye, then a detached retina, is not a complication. Even accepting the possibility that the bleeding in the eye and the detached retina are unrelated, you end up in the same place - a failed surgery. The final topic discussed with Dr. Sturgeon was Baxter's health going forward. After discussing our health concerns re Baxter, Dr. Sturgeon also raised glaucoma as a risk after a detached retina. He recommended semi-annual checkups for Baxter. We suggested it would be appropriate with the facts of this case for Eye Care to provide the semi-annual exams to Baxter on a complimentary basis. As Baxter is 13 these exams could last a year or a few years. Dr. Sturgeon stated he would discuss with Dr. Norman and promised to get back to us. It's now been 2 months and we haven't heard a word from Dr. Sturgeon. We don't recommend Eye Care for Animals because of the failed cataract surgery and the disregard for customer service. read more

There are not enough words to describe how much I adore Dr. Norman. I was referred to her by my vet after we adopted a young blind shih tzu. My primary vet had confirmed that his blindness was not diabetes related, but he was not sure if there was anything else that could be done. I was surprised when I was able to get an appointment right away. I would have thought it would be like people specialist, where you have to wait months to be seen. At our appointment, Dr. Norman was so friend and nice. Our little guy loved her as well. Her staff is very kind and helpful. Dr. Norman told us that our furry had infant cataracts, and he had probably been blind since he was very young. She told us we could do cataract surgery, which could potentially restore his sight. She explained the expense and the chances of his sight being restored. She told us that she was happy to do the surgery, but she did not think it would improve our pup's quality of life since he does not seem to mind being blind. I loved how she did not try to "guilt" us into spending a lot of money. I have been to plenty of vets who pull the guilt card. Fast forward a year, our little guy's vision was getting worse. He injured his eye and Dr. Norman treated him and he got better. Recently, he injured his other eye. I was able to get him in right away. Unfortunately, his eye condition had deteriorated rapidly over the past year, he had to have both eyes removed right away. Dr. Norman was as upset about it as I was. Our little guy is doing great. He just had his stitches removed last week and he doesn't seem to mind one bit. Dr. Norman did an amazing job. read more

I was referred to Eye Care for Animals by my vet for for an eye issue with our super genetically inferior bulldog/boxer mix (the special one in my profile pic). This location was a far drive for me but they were the only location that had an opening as fast as we needed one. As I would find out it was well worth the drive for us. I can not say enough how great all of the staff was. They were amazing with both our dog and me. They took the time to make sure she was as comfortable as possible before they started doing anything and walked me through everything. Everything was explained in simple terms and the time was taken to talk about all of the options and what was best. The procedure went perfectly and our dog even loved going back for her follow up, which says a lot about how she was treated. read more

If you are a struggling fur parent looking for help in the Eye department, Dr. Norman is the best! Last year I brought my dog in for severe KCS or dry eye and everything has improved! I had previously gone to an Eye Care for Animals clinic in Phoenix working with Dr. Barrett and he stated that my dog will be blind because the medications were not working. Dr. Norman suggested other evidence based medications that I had not tried before. Not even a week went by and my girl's eyes had improved tremendously. Thanks to Dr. Norman, my girl has her vision, no pain, and is very comfortable. She loves our pets and really tries every method possible to get it right! Thanks Dr. Norman! We love you! read more

See all

Awesome place. They took care of Chito for me. The receptionist Dee booked the appointment and made us feel welcome. Dr Norman is a great doctor. She checked Chito and prescribed him medication. He had an ulcer in his right eye. Luckily for us, no surgery was required. Chito is doing well and we will be seeing her annually. They also take CareCredit. Thanks Dr. Norman. read more

Eye Care for Animals - Avondale - Veterinarians Near Me - Avondale, Arizona

See all

I can't say enough good things about Dr. Norman and her staff. I have been bringing my 2 aging dogs to Dr. Norman for a couple years now and she has done such a great job for them. read more

My vet referred me here when my cat had a severe eye ulcer. The vet was so amazing! She said it was really bad but thought we could fix it with antibiotic drops and drops of plasma they made from my cats blood. It worked and no surgery was required. This vet is so kind and caring of her animal patients and I wouldn't hesitate to take my pets back here again! read more

This place is amazing. The veterinarian was passionate about her job in helping animals and she did a wonderful job. Very happy we took our kitten here. read more

I wish I could give more than 5 stars! Dr. Norman is a wonderful doctor and she gave my beautiful little Maltese back his sight! My pup is diabetic and almost overnight, he developed cataracts which rendered him completely blind within 3 days. I was devastated! My 6 years young pup was not handling it well at all and he was very depressed and scared, not to mention his blood glucose started becoming abnormally elevated due to the stress of suddenly going blind. I had heard about diabetic dogs developing cataracts and going blind but I never thought it would happen to my baby. I took him in for an appointment with his vet and they told me all hope was not lost...........dogs who go blind due to diabetic cataracts are often candidates for cataract removal that will restore vision! I was so happy and relieved to hear this. Our vet referred us to Dr. Norman and raved about her and how she had given many of their diabetic pups their sight back. We made the appointment for Nov. 16th, just 7 days after my pup went completely blind. That day we met with Dr. Norman and she was so friendly and warm, she explained everything in great detail and was very compassionate. She has the best bedside manner of any doctor, human or animal, that I have ever met. After our initial consultation, we expressed to Dr. Norman that we wanted our pup to have the cataract surgery as quickly as possible and that we were ready to move forward with whatever needed to be done next. To our surprise, that same visit, she performed all the necessary pre-op tests to determine if he was a good candidate for the surgery and let us know that he was going to be a good candidate! We were thrilled and wanted to do the surgery that day too, lol, but of course, that was not possible as some prep work needed to be done on our end before surgery could take place....he would need 4 days of a pre-op eye drop before surgery and the following week was Thanksgiving so we scheduled surgery for Nov. 30th and left her office feeling elated and a bit scared because surgery is surgery, and our pup is diabetic, so that puts him at a little more risk than a non-diabetic dog. Overall, we knew we had made the right decision and started counting down the days. The day of surgery we dropped our precious little bundle off around 7:30 a.m. and left him in their capable hands. We were to return home and wait for then to call with an update after the surgery, around 2 o'clock. My phone rang around 12:30 p.m. and I saw on the caller ID that it was Dr. Norman and I immediately begin to panic......I thought, "She said around 2 o'clock, it is only 12:30, something must be wrong!" (This is what it is like living with anxiety! LOL) Dr. Norman was calling to let me know they finished early and my little lamb was doing wonderfully and would be ready to go home around 3 o'clock. I was so happy, I hung the phone up and cried, and thanked God for allowing me the means to get this surgery to restore my pup's eyesight. What a fantastic gift to give.....the gift of sight. We brought our baby home that afternoon with his cute little cone on around his head to keep him from touching his eyes. He walked like a bobblehead with it on, which just made him more adorable, only now he was no longer walking into doors and walls, he was able to see everything again! I cannot thank Dr. Norman and her staff enough! Dr. Norman is top-notch all the way and what makes her practice even more wonderful is her outstanding, caring staff! From the friendly receptionist who makes you feel like family, to the incredible techs who assist Dr. Norman, everyone just made us feel like we were family and like our pup was their own. The photos I've posted are before and after, as you can see in the photos, he had silverish white cataracts covering both eyes and now his eyes are bright and clear. If you are looking for an eye doctor for your animal, I highly recommend Dr. Norman. She is the best you will find, hands down. Thank you Dr. Norman for giving my baby back his sight! read more

Eye Care for Animals - Avondale - This is my little pup with those awful, blinding cataracts! :'( - Veterinarians Near Me - Avondale, Arizona

See all

We've completed the full recovery process from Honey's original visit back in December (eye damage and emergency graph). She has come through beautifully. The staff and doctor at this office are wonderful. Prices are reasonable for what you get. No outrageous markups on prescriptions, etc. Very ethical vet. Doctor Norman deserves her 5 star rating. The office is very clean and beautifully decorated. Complimentary coffee in the lobby. You won't find a better animal eye doctor anywhere. We're taking our 15 year old cat there next for possible cataract surgery in the near future -- something they do regularly there. I have chatted with other pet parents in the waiting area and I have heard a lot of success stories with their pets' cataract surgeries. Wow. Final note: They are busy, so schedule an appointment early!! To their credit, we were able to get an emergency appointment, so if it's an emergency and/or if your pet's eye is damaged or had an accident, let the receptionist know to get in ASAP. Otherwise, for the subsequent follow-ups (non emergency appointments), we had to wait a few weeks to get in. read more

Eye Care for Animals - Avondale - Nice clean exam room. Clean, modern, very warm feeling. - Veterinarians Near Me - Avondale, Arizona

See all

My sweet boy Sampson was born with the Merle Gene disorder. This causes him multiple problems. Most prominent are his multiple eye abnormalities. Dr. Norman and staff have shown him (& me) much love and kindness. It's been a long road for Sampson, but he can see light! For a poor guy that was destined to be blind this is HUGE! I highly recommend Dr. Norman & Eye Care for Animals! read more

Eye Care for Animals - Avondale - Sweet Sampson - Veterinarians Near Me - Avondale, Arizona

Dr. Norman and her staff are so kind and caring. Our Brittany Spaniel "Flash" is 90 years old in people years, and the care he received was so thorough, professional and thoroughly outstanding. Oh, and Flash gives a two thumbs up for the liver treats! I'm sending my wife Gretchen for all her eye care from now on..... Dr. Thompson read more

Went there because my 14 year old dog had an ulcer on her eye. They were kind and highly knowledgeable. Didn't weigh me down with a bunch of unnecessary surgeries or try and get me to go the cheap route because they understand dogs are family. A few days later when she accidently ran into a wall she punchered her eye. They were ready to perform surgery the same day. read more

Dr. Norman in Avondale is very good at her job! I have a pug that had very expensive, painful eye issues one right after the other for a year. Dr. Norman was the first eye doctor to diagnose my pug with the underlying eye problem (dry eye) and gave us preventative medicine. I had seen two other eye doctor specilaists in this network before Dr. Norman, and no one else diagnosed and/or treated my pug for the underlying eye problem causing his issues. Dr. Norman takes the time to figure out underlying issues instead of just solving the immediate issue. The staff is great there too. You won't be disappointment with this doctor. read more

I can not CHEER enough for Dr. Norman and her office staff. My dog Hudson had a ulcer on his eye, after making room in her schedule to see Hudson, she evaluated and treated him. Her compassionate way and superior knowledge is by far the best I have experienced. He is on the mend, and I have thankfully met the best Vet Ophthalmologist ever!!! THANKS Dr. Norman- You are 1 in a Million!!! read more

Dr. Norman is fabulous. We've seen her and her amazing staff twice now and both times have been nothing but good honest vet care. She really is a joy to be around. Our pug has PK and she does an amazing job at checking all angles and gets a good look at everything. Her staff from the office desk to the tech are also stellar. We moved to Scottsdale but will continue to make the year hike into Avondale as long as she's there! read more

I decided to make an appointment at this location after not loving my experience at the Phoenix location and I can't say enough great things about Dr. Norman and the entire staff! From the moment I walked in the door, everyone was SO friendly and compassionate. My Pug has been to quite a few eye appointments this year due to a corneal ulcer caused by an eyelash and she was shaking and nervous and Dr. Norman treated her with such compassion the entire appointment. She is efficient and knowledgeable and I can't recommend her enough! read more

I have been meaning to comment here based on the experience we had few months back. We took our Shih Tzu in because he had lost vision in his left eye. Dr Norman treated our dog and had us give him drops and medication for 2 month and ouir dog regained at least 95% of his vision back, it was due to dry eye. We are so grateful for the kindness and help, they really have improved our dogs life and ours. read more

Where do I start. We are so very thankful for Dr. Norman and her staff. They take such wonderful wonderful care of our two miniature schnauzers Romeo and Razzy. I don't know what we would do without Dr. Norman. Dr. Norman and her staff are so knowledgeable and they explain it so we can understand just what is going on with their eyes. This is the most caring, professional, kind, considerate, thoughtful place we have taken our 'fur babies'. We cannot thank you enough Dr. Norman and staff for all you have done for our for babies. From the bottom of our hearts, THANK YOU! read more

Where do you start when you can't say enough good about the whole staff. From the minute you enter and are greeted by Dee to the Vet Techs Deb and Chelsey to Dr. Norman. WOW. We were referred by our wonderful Vet Dr. Polly Johnson (Sun City Animal Hospital) and took both of our diabetic miniature Schnauzers to see Dr. Norma. They both had had cataract surgery and one had to have a laser treatment because the eye couldn't be fixed. About 9 months after their surgery they were attacked by a German Sheppard and our other dog had to eye have eye enucleated. I am so thankful for this whole team. I trust them with our dogs and that doesn't come easy. THANKS to the gang for their wonderful care of our little fur babies! read more

So grateful for these caring professionals. Thorough and excellent care for my boy Moses, including follow up care. Dr Joanna Norman, surgeon, Dr. Reed DVD & their assistant, Deb, I only wish I had this quality of health care for the rest of my family. Happy to drive wherever they are. read more

Dr Joanna Norman is absolutely fantastic! Such a great doctor...you can feel how much she cares within the first couple of minutes. Her staff, Kym & Heather, were positively professional & helpful, beyond words. I hope my fur baby never has another eye issue, but if he does, I know where I'm going! read more

I wanted to reach out to all of the staff at Eye Care for Animals to thank you for giving me my Hazel's eyes back. Dr. Norman and her staff provided exceptional care to my sweet baby girl. Their warmth and expertise provided my girl with comfort and erased her rapidly impending prognosis of going blind. Hazel was diagnosed with KCS or "dry eye" at 6 months of age. We tried every kind of drop and "cure" to slow her disease down. We spent a year providing constant eye drops, eye cleanings, and were racked with the guilt and worry that our baby was no better and living her young life in pain. Settling on the need to see a specialist we chose Dr. Norman and could not be happier. After 3 visits for alternative treatment and still producing dry eye tear strips (no tears at all) we decided to proceed with the parotid duct transposition. Dr. Norman performed this highly technical and delicate surgery on our "Hazel Bean" flawlessly. Today, after only 3 weeks, Hazel's eyes are wide open and moist. Every time she "cries" for her treats I smile and am so grateful we chose to do the surgery. While Hazel's condition is not curable, the staff at Eye Care for Animals has made it treatable and manageable for our family. Words cannot express our relief and joy over easing the burden of dry eye. When all hope seemed lost, Dr. Norman realized I had also become her patient and took the time to console me and give me hope that my sweet girl would get better. Hazel has returned to her happy schnauzer self. She had the best surgeon and vet techs to get her there. Please know we have placed you and your team inside our hearts and our tears are no longer sad but tears of happiness! Jami Ezell and "The Bean" Hazel read more

Disappointing experience with horrifying consequences. Took my dog in for an eye infection that persisted after I took her to my regular vet. She said it was severe enough to take her to a specialist and suggested Eye Care for Animals--that have offices all around the valley. The Avondale vet said that my dog would not lose her sight and to bring her back in two weeks. I was surprised at how blasé they were about it as it looked pretty bad. But I trusted their "expertise." Long story short, after I brought her back she was completely blind and the vet suggested I have her eye removed. WHAT?! They never even warned me with anything such as "If you notice her eye getting cloudy, bring her in" or "test her eyesight ever day" nothing. Her eye got even worse subsequently and I called their "24 Hour Emergency On-Call Vet" phone number which is a complete misnomer. Got an answering machine and left a message. Finally a Vet-Tech called me back and suggested I take her to the emergency room. Gee, thanks for the info. To add insult to injury, Eye Care For Animals said my normal vet could probably remove her eye for "a lot less money." Very patronizing. I took my dog to their "specialists" and paid their exorbitant fees to get the best care possible for my dog--not to save money. Not sure if they were judging me by my clothes or race or what. Over $2,000 later my dog had her eye removed. To be fair, the east valley vet seemed better, but my dog was blind by the time I saw her. When taking your animal anywhere, trust your gut and your instincts. I should have known that 2 weeks was too long a time for the severity of her infection. Can't recommend them after this experience. read more

This is my first review of many after talking to the Executive offices dr. Norman lied mislead and had a major hand and the demise of my wife's little dog she did the surgery and then disappeared on vacation only to say she had forgotten about her vacation $3,000 + at VCA Animal Hospital Urgent Care and she has just passed be careful what they say be careful how they do and rest assured they do not stand behind their product, I'm a retired individual this was my wife's dog who saw her through cancer and other surgeries dr. Norman did give her sight back but in the process in my opinion and the opinion at the emergency hospital that the product she gave her had eaten the dog's upper intestine to which she was treated given a blood transfusion and everything we could afford to do for her the operation was done on the 6th of September and she died this morning 7:30 a.m. I got a call from Tina the operations manager basically told me nothing was done wrong and to live with it well hear you live with it you take your dog to them good luck hopefully they'll be more truthful to you than they were with me my name is Henry S w a l c z y k my phone number 9 2 8 963 1901 I hide from no one unlike the people you're about to do business with good day warmly Hank there are no negative stars to give and in order to post I must press 1 reluctantly read more