My wife and I have been coming to Eye Deals Optometry for more than 25 years. We keep coming back because Dr. Stolfo and her staff are the best. They feel like family, and care about us and our eye health. Dr. Stolfo is very patient, and she takes her time to thoroughly examine our eyes and confirm our medical history and any changes and then patiently explains any findings and recommendations. You feel like you are the only patient she has rather than the one she is treating at the moment. I would give Dr. Stolfo and her staff and practice the highest marks. read more

New location for Dr. Stolfo and her crew. Space is a bit more quaint, but the quality care and customer service is still there. I see the doctor once a year and she has a great chair side manner when peering into the darkest corners of your eyes. Always willing to explain what she is doing and why and answer all questions. I have never felt rushed or as if I were just another patient. Nick, who is the office manager is always pleasant to deal with and is patient with you when or if you need to procure a new set of glasses. It usually takes 7-10 days and it has always fallen in that range. You get text reminders in plenty of time to make changes to your appointment and I e never had an issue getting a last minute appointment if needed. I also take my kids here and have been satisfied with their care as well. read more

I've been going to Dr. Stolfo for many years. She and her staff, including Nick, the office manager, have always been very helpful, knowledgeable, patient, and kind. read more

Today was my first time at Eyedeals Optometry. Dr. Stolfo, Katherine and Julian (I'm sorry if I spelled any names wrong) were so warm and welcoming! Dr. Stolfo taught me things about my heterochromia that no other eye doctors have mentioned before. I would highly recommend this place to anyone and will definitely be continuing my services here. -Stephanie read more

Dr. Stolfo and staff have been taking care of me for years and years. Nick especially is always incredibly kind and helpful with choosing glasses, fitting and repairing them between visits, etc. Dr. Stolfo always is so patient and caring. She has helped me navigate potentially moving to contacts and then back again to glasses when I changed my mind. She also is respectful of my time and gives reasonable suggestions. What spurred me to write a review (apologies for not thinking to do so for all these years!) is that today, I had a situation at work where I needed an eye specialist's advice. I called all over Raleigh to ERs and ophthalmologists' office trying to find out how to do right by an employee who had gotten an eye injury at work. I finally gave up and called Dr. Stolfo's office. Nick went so far out of his way to help me, I was bowled over. He gave me information and advice and helped me know I was doing the right thing. I felt confident in what actions I should take in order to take excellent care of our employee. He had no obligation to do so, but he even offered to allow the employee to come in just in case Dr. Stolfo might be able to help him or refer him. Her schedule was full but he said he knew she wouldn't want to leave someone suffering all day after the urgent care couldn't help him due to requiring an eye specialist (and ERs don't have ophthalmologists on staff, and the on-call wait times were going to be a huge burden for the employee and his family). But his initial advice worked and we got the employee the help he needed with the right provider in a timely fashion- all thanks to Nick leading me in the right direction. I was so grateful and relieved. read more

I have been seeing Dr. Stolfo for perhaps 15 years, and my children, for about 10 years. Her professionalism, authenticity and genuine care for my family brings me great comfort. I couldn't be more pleased with Dr. Stolfo and the Eyedeals Optometry team. read more

Dr. Stolfo is fantastic. She is thorough and takes time to discuss and explain your exam results. Their prescription costs are very high so I go elsewhere to have glasses made. However, they freely share your prescription and even your pupil distance measurements which most optometrists guard like it is gold. read more

A really great experience, from the moment I walked in to make an appointment (which I got the next day as they had to work around my goofy schedule) to the moment I walked out with a new and improved prescription. Dr Stolfo just couldn't have been better, explaining what she was doing as she examined my eyes and asking for details when my reply to any question was more than the usual "fine". I felt totally at ease putting myself - and my eyesight - into her professional hands. I have been wearing glasses for over thirty years now and have only had one eye doc in that time who came close to being as good as Dr Stolfo is and that was someone in another country over two decades ago. I recommend this practice - and this doctor - without reserve. read more

Dr. Stolfo is the best! I've been going to this Eyedeals for a number of years and always have a good experience. I had some issues with my eyes a year or so ago and they could always fit me in. The staff is super nice. One of my co-workers goes here as well and they would ask him how my eyes were doing. If you're looking for an eye doctor look no more. I can't recommend them highly enough. read more

I love Dr. Stolfo! She is so informative and kind. She is the best eye doctor that I have ever been to! I have been a patient at this office for over 2 years. However, I was trying on glasses there and the lady who was helping me was completely irritated the entire time. The year before that I went there was a guy who was helping me try on glasses. He was so courteous and even helped me afford new glasses. I was completely baffled by this negative experience. This lady did not discuss solutions to afford the glasses, and she was aggressive with helping me understand my prescription. After realizing that I was paying more this year, than previous years I decided that I was not going to get the glasses. I walked out of that office irritated and this is NOT common at this practice. It makes me sad that I even need to write this review. I will no longer be a patient there. read more

I will not ever go to this place again. They take your money and ignore you. I have had nothing but problems from day 1. I scheduled a 3:30pm appt and I arrived about 3:20 for paperwork. They took me back about 3:35, very reasonable, and the assistant did the preliminary workup which took about 5 no more than 10 minutes and left. And that's where I sat for over 30 minutes. I finally got so frustrated I walked out the door at 4:20. My time is just as important as hers. I understand that she might have been running behind but I would like to be given the OPTION to reschedule. I was never even told that she was running behind. I was just left in that room to rot. I mean what is the point of an appointment! Dr. Stolfo did contact me a couple days later with an apology and asked me to give them another chance which I did. This appointment went better. I only waited about 15 minutes before she came in and that's reasonable. She gave me a new brand of contacts to try as well as a sample of the ones I wanted and told me to try both and just let them know which ones I liked better. I did and decided to purchase a 6mos supply of the ones she recommended instead of the ones I originally wanted. However, I knew I had made a terrible mistake after 2 weeks of using the new contacts. I called them and asked if there was any way I could exchange the 2 unopened boxes for the Oasys that I originally wanted and they said no problem. I thanked them profusely and they said they would call me when the exchange boxes came in. 5 weeks and 2 phone calls have passed and I still don't have the new contacts. They just keep telling me 'a couple of weeks'. For me, it's a deal breaker. If they had simply told me right up front that they didn't want to exchange them, I would accept that and just ordered my Oasys but don't promise something and not deliver. I will find another eye Dr., there's one on every corner. No need to put myself thru this kind of neglect. Victoria P. read more

Horrible, horrible customer service. I arrived with no friendly greeting on time at 11:15 for an 11:30 appt. I waited until 11:45 until I asked how much longer, I was told 10 - 15 minutes like I was bugging the FD by asking that question. It's ok when you are running behind but be courteous and apologize and acknowledge your delay. The Dr. came out a few times she never said a word or a friendly smile, like I was just another number/patient. I left and asked for my records- I will never be a patient that has poor customer service. I didn't feel comfortable getting an eye exam from a place that does not model true customer service. If they can't get customer service correct how can they touch the most important component of the body - your eyes and get that right! read more

Dr. Stolfo is the consummate professional. Even though she has been in the profession for over 25 years, she approaches each patient with the enthusiasm and zest of her first day. Balance through Vision is not just a slogan it is a lifestyle that everyone in this practice enbraces. It is comforting to know when so many are looking at cutting corners that Dr. stolfo and her team are looking out for you and the best value for your sight. Comfort, style and did i mention no more bad optic headaches! read more

I have been going here for years, excellent personal service. I even had a need for contacts while traveling out of state and Linda made arrangements to get me a pair. read more

I trusted them to fit me correctly for my glasses. Big mistake on my part. With insurance I ended up paying over $300 for glasses that don't fit. Their solution was to put yucky orange nose pads on my glasses. I too will no longer do business with them and will tell everyone that work with not to go there. I can't wait until I can get new glasses that fit. Optician should have measured me better. Dr. Stolfo was great. read more

Our college aged son went in for an appointment and we firmly feel they took advantage of his young age and overcharged him. Of course I was angry and called to discuss this with Nick. It seemed like he was trying to give me the impression that he didn't understand and he didn't give me any real answers which made me question this even further. Even though I firmly believe that they took advantage of our son's young age, I tried to call Nick to apologize for getting angry during our previous conversation. Caroline answered and thought she put me on hold and said that I wanted to talk to him. He said "tell him I'm with a patient". I very clearly left my phone number for him to call me back and it's been over a week with no return call from him. It's shocking to me that Nick decides whether or not he will return a patient's call based on if he wants to talk to them or not. Very sad. It's discouraging for us because I previously gave the office a good review especially Dr. Stolfo who I thought was very good, but when the trust is gone, its time to move on. We found a trustworthy Optometrist and our whole family is transferring. read more

Dr. Stolfo is the best! I've been going to Eyedeals for years now and they've always been wonderful to work with. I've recommended both family and friends--all with great success! read more

So, last year I went to this establishment after finding it on this website. I found everyone to be essentially friendly and Dr. Stolfo, I feel, is very talented. I walked out feeling like it was a pleasant experience. My contacts are super expensive and I don't have insurance so my first instinct is to go to 1800Contacts and order a supply for as cheap as I can get them- but I felt guilt tripped into ordering my supply from their office to "support local business"- which I do, so I did. I was given rebate forms to mail in to make up for the difference in price- which were lengthy and very annoying. I never saw that money back. The contact company returned those forms and said they were expired on my date of exam and purchase. I was pretty upset about that considering the economic situation.. but this year when I ran out of contacts and finally was able to reorder from 1800Contacts this time, Dr. Stolfo didn't let the sale go through because my Rx had apparently expired. I know where I won't be getting that new prescription. read more

I wanted to reach out to you about my experience  with your office. I just left with sunglasses that as Mr. Pallas has stated, "were made specifically for me due to the fact of them being ground".  When I initially came to your office, in December of last year, I had a Hoya voucher for free lenses. I have worked in eye care for 8yrs. I explained to Mr. Pallas, that I wanted to use it before it expired. He proceeded to ask me how I came about the voucher. Why that mattered, not sure, but  I explained that I aquired it from my former employer. We sat at length talking about what I wanted, how much I liked Hoya, (since I worked with the product for the last 2 yrs). I had him order the Marc 40 frame to go along with voucher. It took awhile for the glasses to be ready, which was no big deal, but he did keep me updated after I called inquiring about status. As a professional in the same line of work, I expected better service.  As I sit, not a block from your office, writing this, I am bothered by the way Mr Pallas handled me today. First, I chose your office to fulfill my prescription order because I was told you have an account with Hoya to use their lab. I traveled from Durham to patronize your business. Your staff called me last week to let me know my sunglasses were finally ready. I had previously stopped in, about a week prior, to pick them up. I was told at that time they were not ready. I was also told that Mr. Pallas was trying to find a cheaper alternative to what I had adamantly requested (Hoya lenses).  By him trying to go through Essilor to find an equivalent to Hoya, at a cheaper cost, caused a delay in me getting my sunnies in a timely manner. Especially,  since I had already told him that I have no problem paying for what I want. He told me that it would cost $200 to have these lenses made. I agreed to that and paid 1/2 down. I asked your staff to ask Mr. Pallas if he would be willing to offer some compensation for the delay since it was due to him trying to do something different than what was talked about and the fact he didn't communicate with me that he was trying to find a cheaper way to get my lenses made. He admitted today that he was trying to find the cheapest way for him to do the job. My question to that is, would he have passed those savings on to me or would he had kept it as it was?  I want to apologize for questioning his integrity when I questioned the validity of the lenses. I wanted proof that he ordered what I asked for since it was communicated that he was trying to find lenses through Essilor. I did not appreciate Mr. Pallas coy manner in stating that he was glad that I knew the process of ordering through Hoya. He also made it clear that since I was not physically seen by you, I am not a patient. So, that makes my experience all the more troubling. He did offer a measly $10 off of the remaining balance. Overall, I am very disappointed in your practice. Mr. Pallas tried to degrade the situation by pointing out that I first came to you with a voucher before paying for the next set of lenses. I spent money in your practice when I didn't have to. I chose you because of the Hoya brand. Now, I have to seek another! I did not want to post publicly but since I never received a response from the numerous e-mails I sent, this was my last resort. Stephanie Murphy read more