Our dealership was looking for a title place close by and found this gem! The people are amazing,…read morevery informative, and know how to get the job done! It's nice when people realize time is money! Edgar has excellent customer service and made my husband and I definitely feel welcome! We definitely will be coming here for future business!

Very disappointed with the service. The staff was inattentive and unhelpful throughout my visit. I…read morewaited a long time without being acknowledged, and when I finally did get help, the attitude was rude and unprofessional. It's clear that customer service is not a priority here. I definitely won't be returning or recommending this place to anyone.

So much easier, faster & better than being herded through AZ MVD. Nice, helpful and knowledgeable.read more

Elizabeth Mardini and her staff are the best! I had a complicated need to replace my CA Salvage…read moreTitle with an AZ Restored Salvage title so that I could enter my car in the prestigious Barrett Jackson classic car auction. Jenny came highly recommended by the folks at Barrett Jackson and she pulled a rabbit out of the hat. I was amazed at how confident and professional the team was. They are not only expert in their own AZ DOT, but also CA DMV and other surrounding states as well. Nice people and real professionals. highly recommended!! Bill Hunt

Came here to get a replacement ID. I waited maybe 5 mins. It was twice as expensive than the MVD…read morebut again I didn't wait for than 5 minutes. Staff was super nice, building is very nice inside! I'd definitely recommend! Kenya helped me & she was amazing

Unbelievably slower and Ruder than the DMV . I waited 45 minutes for them to help three people …read more When it became my turn they had the counter all wrong I had to explain to them what count they were on and show them my ticket then as she finally finished with me without giving me my papers she turned around to go help somebody else. I had to flag her down and ask my paper so I could leave . This on top of the fact that the music they were playing was really obnoxious and really loud so you couldn't read anything on your phone or listen to anything else. Truly a dreadful experience

Simply stated 100% consistantly excellent. I was with a…read moredifferent state service. We always were pleased to see an MVD person changing to our administration. Over the decades I had zero negative visits. They require learning highly varied services. I could easily offer many more complements.

I needed to make an appointment to renew my Az drivers license. They were courteous and helpful…read morewith the questions I had.

Came in on a Thursday morning needing title and tags on two vehicles. No wait; we were invited…read moreright up to the counter. Adriana(?) took care of us in under 20 minutes, start to finish. Efficient, accurate, friendly service. Clean, quiet, professional office. Convenient location.

Excellent service and pricing. We needed to change over a trailer title from out of state and we…read morewere in and out in less than 20 minutes. Would definitely recommend.

I called andChristi answered the phone, she was so kind and helpful with answering my questions for…read moremy out-of-state registration application. Positive tone and helpful service, normally people who answer the phone anywhere you call can get annoyed, but not here!

Carolina was awesome she was fast she answered all my questions and concerns would recommendread more

Quick and easy process, helpful people. Only complaint, called 5 times in regards to what info was…read moreneeded from me for my title registration, and they never answer or called back. Difficult to get in touch with but good service once there.

Shannon was very thorough, courteous, and efficient to get my title and fees I needed to pay and…read moremy title was sent to me it seemed in record time, great job Shannon!

Esmeralda was great! Quickly helped me with a smile and helped me with my DL issue…read more I also do titles here..

While the service was handled quickly and the employees were helpful and friendly I do not…read moreappreciate the fact that while my documents were spread out another customer came up to the window with my SSN, DL and banking documents on full display.

What a difference from my visit 12 months ago!…read more Last Friday, I went online to https://azmvdnow.gov/appointments and made an appointment for Tuesday to have my Arizona drivers license renewed. People with appointments or walk ins can check in at one of the kiosks in the lobby. You then will be directed to which line to wait in. (A B or C) I was called to the counter at 9:26 am and left the building at 9:39 am. Carmen was knowledgeable and kind. She reviewed my documentation, I signed the paperwork then she took my photo.Completed, in record time! Now I'm hoping to see if USPS comes through just as efficiently. ;)

The staff here are incredibly untrained, rude and incompetent. My wife had an address change and…read moreapplied for a new travel id. The clerk told her she had temporary status and could not get a travel id, which was not at all true based on the documents she presented. So I went with her this time to point their error out and get the problem corrected. The staff managing the queue asked us what we were there for. We explained the situation and her documents, and she confidently stated that we could not get a travel id, and that there was no error by the previous clerk. When I insisted that both she and the staff from the prior visit were not correct, that the travel ID document requirement listed on the ADOT website and official form (Form 40-5144) confirm that my wife's status makes her eligible, she then jokingly, rudely retorted with " we're hiring if you want to apply", smirked and drew the laughter of several in the queue behind us, in an attempt to humiliate me. This is a government employee, working in a facility that handles state licenses and travel documentation, confidently incorrect and attempting to belittle me with sarcasm for pointing out basic facts she apparently doesn't know. Imagine having to deal with this unprofessional, untrained, clueless and rude staff twice over. We proceeded to the window and this time were lucky enough to *finally* interact with a third employee who knew basic, fundamental Arizona travel ID laws. She accepted my wife's documents and successfully processed her travel ID but made us pay again even though it was their mistake. What a horrific experience for something that should have been easy and straightforward. Do yourself a favor and never visit this facility like we made the mistake of doing. It is apparently filled with workers who do not at all know the laws governing the IDs they issue, yet act like they do and arrogantly so. And to the employee who cracked the joke about me applying to work here - hard pass, because apparently I'd have to be spending all day correcting my colleagues on basic information they should already know to do their job.

Very veteran unfriendly. Told them and provided paperwork for disability waiver but was told it was…read moretoo late and they charged me the regular rate ($203.00) and would be too difficult to change it. Guess being a disabled combat veteran doesn't get you any help anymore if it ever did. It's all about them there and whatever they have going on behind the glass window. If your veteran stay away from here.

I had a very good experience here getting my driver's…read morelicense renewed. The girl at the counter was very friendly and so nice to me. I felt like a customer instead of a number like at the ADOT . I was in and out in less than 10 minutes. The convenience Fee was well worth it. I recommend option instead of wasting your afternoon at the ADOT .