I've bought multiple sets of tires here and have always been taken care of. With my first set I…read morehad a puncture that turned into a sidewall disaster. My bad on that. Called them, they looked up my account and had the new tire on order and my appointment set within minutes. 250 dollar tire, plus mount and balance for a 17 dollar tire insurance renewal. With my second set the tires I wanted were discontinuted. They notified me pretty early in the process and I was able to keep my original appointment time. The substitute were a bit more expensive but they extended a rebate to me to help offset the cost. I actually recommend these guys to anybody who needs a tire shop. They'll take care of you. ​

Bought tires here with a 70,000 mile warranty for our Jeep Renegade Trailhawk with free rotation…read moreincluded. Drove down an hour to their location for a rotation and they refused to rotate the tires because the front tires had too much wear on the inside for their liking. That's literally the point of rotating your tires to try to maximize their life and get them to wear more evenly. The tires were well under the 70,000 mile mark and that was dismissed too as being "mechanical wear" so it wasn't covered. Duh. All tire wear is mechanical. So no tire rotation and no warranty coverage. I've bought several sets of tires here and always had a good experience until I actually needed some service, then I just got a smiley refusal. Done with Discount Tire. Might as well just buy the cheapest price from any installer if there's no service after the sale.

I took my 2007 Corvette in with a slow leak in a tire. I had purchased 4 Michelin tires there 4…read moreyears ago. I had picked up a small nail in the tire. Because I had purchased the tires there, they fixed it at no charge. Excellent customer service.

Beware of this place. They are EXTREMELY expensive and they have lost my trust. I brought my car…read morein and was told it needed over $1400 of repairs for an air flow sensor issue along with one more repair. Previous to this- about 5 months before they had already repaired the sensor. Of course they told me it is another issue (not the same repair). Their diagnostic fee is very expensive as well at $225 just to take 5 minutes to plug in a machine to see the codes to what is wrong. I took my car to get a second opinion and they were able to repair my car for $800 less!!! Also they noted the work done on my sensor was not done well by Silver Lake so they had to repair it as well. I'd recommend finding a local auto repair show instead. They are more trustworthy and fair in pricing.

So, about two weeks ago I was having air coming out of my tires. I was freaking out because I…read moredidn't know what I had ran over, or if there was a nail stuck in my tire. It was at a complete 0 psi but my tire was not flat at all. I decided to stop in at Mr P's and after waiting for a little bit. They did a full inspection on the tire and told me that the rim actually had cracks on it. The cracks could've possibly been from potholes, curbs, etc. What I liked about that interaction is that they were completely honest with me. They even recommended a nearby shop that was able to weld the rim together. I was extremely satisfied with the service.

Mr. P's is top notch. Very knowledgeable and they asked lots of questions to make sure that the…read moretires I bought would meet my needs. I also got lucky and they were able to get the tires right away and install them. Great experience.

I don't understand why this place gets bad reviews. It's a tire and general vehicle maintenance…read moreshop. Customer service is satisfactory for such. They have great pricing and always can fit me in on short notice. We have taken three different vehicles here. Sure the guys at the front desk can be short. If you want the full customer service experience go pay 50-100% more at a dealership. My only negative remark is sometimes it takes them a bit longer than stated for repairs. I try to drop our stuff off early in the day and pick it up end of day to avoid problems.

Best to schedule an appointment because it can be a long wait if you go walk in. I have had my…read morewinter tires changed here for 10 years

Ended up with a flat tire late at night in the area and found out that I didn't have a spare tire…read moreso had it towed here. Both Bryan and Ronnie were very helpful and explained things well without feeling like I was being talked down to. Probably not the cheapest tires around but for the ease of working with them, well worth it.

Flat tire taken care of with in 2-3 hours on a Sunday morning at such short notice This…read moreparticular location was able to get me in sooner than another location (within this chain) that's about 15 minutes away

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

Tim fixed my transmission leak for a good price. Highly…read morerecommended ..

Tim and his team are great! They got my classic car running like new. Highly recommend.read more

Came for an oil change, they performed services I did not request and charged me without consulting…read moreme first.... Luckily I complained and they took the filter part I didn't ask for o In addition they claimed my key was "stuck" in the car, this was untrue (I got the key out repeatedly), and they acted like I somehow did something wrong. They took apart my steering wheel and I had to wait additional time for them to remedy this. They were in absolutely no hurry to remedy the situation. Very displease with customer service.

Took my truck in to see if they could repair my tire that had a screw in it. Given the location of…read morethe screw, they said that it may not be fixable. They could have got me for a replacement but instead fixed it for FREE Great customer service.

Been here a couple of times. Always a great experience. The place is small, and everyone is…read morehardworking. All of the folks I dealt with seemed to be providing the best possible service. This time I needed a new tire for one that had sidewall damage. It's a special tire, but they were able to locate one and have it delivered and installed in a couple of days. When picking it up, I was running late and they said, "No worries, we'll be around a little longer -- stop by as soon as you can." I really appreciate their focus on the customer, setting realistic expectations, and getting the work done as promised. I've only had them do tire work, but I'm considering using them for other repairs.

Stopped here when I realized I had a big bolt stuck in a tire. Was trying to make a biz meeting…read moreand had a very tight schedule. They were very BUSY, but accommodated me with a quick repair. Would not hesitate to do business here! Next time I need tires..... Thanks Scott!

I can't say enough good things about Jason at Discount Tire in Brookfield, WI. We had a tire issue…read morewhile traveling and called to ask about a possible warranty claim on tires we had purchased from another Discount Tire location. Even though the tires weren't purchased from his store, Jason went above and beyond to help. He took the time to explain options, offered several possible solutions, and was genuinely committed to finding a way to help. He was even willing to coordinate with the original store if needed. Ultimately, the situation was resolved differently by the location where we purchased the tires, but that doesn't diminish the outstanding service Jason provided. His professionalism, customer service, and genuine desire to help left a lasting impression. He treated us with kindness, respect, and honesty throughout the entire process. If he were closer than four hours away, I wouldn't hesitate to buy all of my tires from him. Discount Tire is fortunate to have an employee like Jason representing the company.

Today i had one of the most pleasant experiences at a 'car place' than usual, and I WILL be back to…read moreDiscount Tire again! So yesterday afternoon, I started hearing a weird tire noise on my left front tire, but had no idea where to go (I'm newish to the area). Google search found me Discount Tires on Bluemound, close to me. No appt., I just walked in, and they got me right in. Explained my tires were nearing their 10 year lifespan (who knew? i didn't realize this was a thing), and the tread was starting to separate on my left front tire. Yikes. So I went ahead and sprung for 2 new front tires. I wasn't happy at all about this surprise expenditure, but it was better than a blowout at 60 mph on 94, thank you Jesus! Jumped back in the car, and before I was even out of the parking lot, that weird sound was STILL THERE! What the heck? ‍ Went back in, had them check again; it was actually my left REAR tire, which had a huge BOLT wedged into it (THANKS A LOT, Waukesha construction zones)! Why this wasn't seen earlier at DT, I don't know, but it is what it is. The hole was too large for a patch, so they gave me a 'gently used' closely matching tire. AT NO CHARGE. As a woman who knows little to nothing about vehicles, so is at the mercy of those who DO know about such things, I almost cried. THESE are the kind of places - and people - that we need more of because they are so desperately needed. People are tired of being scammed. The front of the DT shop was clean and tidy, the guys in the back of the shop were highly efficient (and even that part of the shop was very tidy as well). I never met Bruce Halle, DT's founder, but his amazing business model and values lives on in his employees! I know where I WILL be going when it's time to replace my 2 rear tires! Thanks Chris, Niko and team!