In by 8am out by 3pm on a Friday in time for todays wedding of my nephew; got my suit cleaned and pressed for a wedding the suit has been hanging in my closet collecting dust and was more then happy to get it refreshed. The morning lady and in fact all the ladies are very pleasant and professional! The warm smile yesterday made my morning. The only bad thing I was t bones at Montezuma by a young driver I m ok car is damaged but all her occupants were good. Just be careful driving these days. Thank you get your items cleaned here you'll be happy like me! read more

DO NOT BRING YOUR CLOTHES HERE! Brought a brand new premium polo shirt That I only more once, the shirt came back with a bunch of oil spots on the shoulders and torso and bottom. Brought the shirt back to get cleaned again and they did try, but we're unsuccessful. so sad that the owner could not accommodate a customer that becoming here for eight years! Simon, the owner could not handle an isolated case and accused the customer of lying. I refuse to do business with a proprietor that cannot do the right thing for an honest customer read more

Ugh. I walked in at 5:55pm to pick up my bf's clothes and I told the girl at the counter I'd be right back, just needed to grab some clothes out of my car to bring in. I tried walking back in at 6:00pm and got the door shut in face with like 10 garments in my arms. on their website and on Yelp it says they close at 6:30pm. Which is what I thought but I was wronggg. They close at 6pm. My bf has never had an issue with his clothes getting ruined or lost or anything, but yeah, the customer service is subpar. Like girl, I told you I was coming right back you couldn't have given me a heads up about the closing time? Also, you saw me with all these clothes in my hands and you just shut the door?? Lol. Cold AF. That definitely sucked but I will probably be back because they have great rates. read more

Fairlane Cleaners - Laundry Services Near Me - San Diego, California

I am a decades-long customer and am stopping because the new owner didn't phone me after I asked 3 different employees at 3 different times to have him phone me. I spent over $70 for several items and returned one item for a re-do because it was not cleaned completely. I put cleaners tape on the spots and it was returned without any attempt to re-do, except to have MOST of the cleaners tape removed. Had they re-cleaned, ALL my cleaners tape would have been removed and the spots gone. read more

The staff is very friendly. Have a in by 8:00am for same day cleaning. Plenty of parking and the pressers do and excellent job! I can honestly recommend this cleaner! read more

Bad horrible service dont take your stuff to this cleaners i pay 30dollars to wash my comforter And They Give it to me like this they didn't iron it I am So Mad Never going there........ read more

Fairlane Cleaners - They Didn't iron it - Laundry Services Near Me - San Diego, California

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Terrible experience!! The worst by far at any cleaners!! I am warning you please do not come here!! They do not respect customers and the will make a mockery out of you!! I read the reviews and I should have stayed away!! But I wanted to take a leap of faith!! However I got a slap on the face!! I took in my jacket to be cleaned on a Tuesday, showed up Thursday the day it should have been ready and they couldn't find my jacket anywhere!! Turns out they never processed it and was left in the dirty bin for days!! I showed up manager and employee!! A chubby girl that works there tell me that they can give me a refund and a dirty jacket back and that's the best they could do.. owner didn't even offer to clean the jacket out of courtesy he just gives me my refund and seems to have a smirk on his face as if the situation was funny to him!! I even told him I had a trip early in the morning and all he did was think the whole situation was funny!! Horrible experience please stay away!! You've been warned!! read more

Ummm... well, this place gets beaten up on Yelp and while my review isn't an attempt to get their star rating higher, it is an honest review from my perspective letting the world know that I found a new cleaner that I had a great experience with. It should be noted, I use dry cleaners only once or twice a year. Price: $14.00 was the cost for one pair of pants, a shirt, a suit coat, and a tie. To me, this is very reasonable. Turnaround time: Dropped off on a Monday and picked up on a Wednesday - easy peasy, a timeline I can appreciate. Quality: I mean, my clothes were clean and they looked good on the model. The model, you ask?! Okay, I was the D-list model. The clothes made me look decent, they looked splendid. One extra comment for Fairlane Cleaners. They are an in-house cleaner, which isn't the case for a lot of cleaners that send your clothes out to be laundered. All of the one-star complaints? Well, I didn't experience any of those issues but it does seem that dry cleaners are the type of business that typically get bad reviews while their happy customers take it for granted... we should change that! read more

I have used this cleaners for over 10 years. I started using them in college. Now I drive from Chula Vista anytime I need anything dry cleaned. They have reasonable prices (way better than Chula Vista) and have it down so quickly. Highly recommend this business. read more

A couple months ago I went to a dry cleaners in Hillcrest to take a dress with a sequins design and the price they wanted to charge for cleaning it was ridiculously high. So I held on to it until now that I had a toddler's dress with lace and a long satin dress that all needed to be dry cleaned. I was super nervous because of the reviews but I had taken things here years ago and didn't have any problems so I took the leap of faith. Today I picked them all up and they are in perfect condition and the spots that needed cleaning were gone. They have gained a loyal customer without a doubt. read more

Before I left SD last year. This particular dry cleaning service was one of the best. My clothes always came out as expected or better. They only screwed up 1 tie of mine. (I don't recommend them for this particular service) They offer same day service if clothes are in by 10am and you can get them by 5 the latest. I get there at 1 and they can't offer me the service because "they're done with all the loads" so if you can have all of those "before 10" loads done by 1. I can't have 1 shirt back by 7.... you can't be serious. Then as I left to leave this review, I noticed that their rating has dropped drastically since I've left. Not surprised read more

Stains never been removed. The excuse always is " we sent it but they don't guarantee " and they to pay before the work done regardless. Mire than one occasion they lost the slip and they had to go search in a book. It feels like fast paced and less quality. read more

Terrible customer service, do not use their service! I came to get my clothes for same day pickup only to see a sign on the door saying they closed early. They couldn't have called and told us this? I would have gladly come and picked them up to take somewhere else. I need them for work on Monday. I've had bad experiences from this place in the past, this will definitely be my last time using them! read more

Fast, reasonably service for dry cleaning and laundry. I go out of my area and make the drive for their services due to service and pricing.

I am so disappointed in this company. I took in items with stains and even showed the girl she said if they could not get them out there they would send to their other location. We to pick up items just before them closing so didn't check items and since there wasnt a note or tag stating stains didnt come out I assumed clothes were good. Got home and was putting them away. NONE OF THE STAINS WERE REMOVED!!! called and told the guy he saud brinf them back and they would redo them. Went next morning. Told the lady what was told to me night before and she said she was the one that worked on the clothes and the stains would not come out. I said there wasn't a sticker stating that. Ask if I could get a discount or refund she flat out said NO. I NOW KNOW WHY THEY HAVE YOU PREPAY BECAUSE THEY GET MONEY ANYWAY. Sooooo Upset needed those dresses to wear since I was having surgery and needed something. Comfortable to wear. HORRIBLE HORRIBLE CUSTOMER SERVICE. Wait can you call that customer service? DONT GO THERE!!!!! well unless you enjoy giving money away. read more

This place has really gone down hill. Here are some of my complaints that unfortunately have me going somewhere else after over a decade of patronizing this business: Clothes not smelling fresh, Clothes not all ready at the same time, laundry stapling tags on my clothes, me given someone else's clothes. Hours changing and now sign saying back in 30 minutes and it's well over 30 minutes and still no one is back. I'm traveling and need my clothes so this could be a real problem. I read a review that this business changed hands about a year ago. It's really too bad. read more

Stay away!! There is a reason they have low Sar ratings. "Tammy" is a liar. She told me she would give me money for the pants that she lost which were brand new but to give her a couple days to find them. I went back, they were still not found and she refused to pay, said I had to come back Monday to meet with the owner. No owner. read more

I've been coming to Fairlane Cleaners for about a year now and today will be the last time. I was doing my routinely drop off like usual when the lady at the counter asked me if I had cat hair on my clothes, which I'm sure there were a few hairs from my cat on the clothes, since I own a cat. She continued to tell me that she cannot take my clothes. Cat hair is the reason she's not going to take my clothes!?? I'm going in to get them cleaned, isn't that the whole purpose of taking your clothes to the cleansers!?? I've been taking my clothes to cleaners for years and years and have never had a problem, I don't know why today would be any different. So pet owners, apparently you're not supposed to have clean clothes. Not cool Fairlane Cleaners! read more

I think I realized I should write a review on this place after having just dropped off my dry cleaning up here in NorCal. When I lived in SD this place had a VERY convenient location. Seriously, walking distance. However, I quickly learned that Fairlane cleaners does not really have that much experience in dry cleaning (at least for male clothes?), specifically French cuffs. I dropped off several shirts here while in SD and man...most of it was alright but I found the cuffs all all of the shirts were already FOLDED AND PRESSED, leaving a huge crease on the width of the cuff. It was particularly irritating I guess because I should have noticed before I left, but suffice it to say, I spent a lot of time ironing them straight again afterwards. If I was still in San Diego, I would definitely find somewhere else. read more

These people are great at what they do, and bonus points for timely quality work. I always try to avoid placing last minute deadlines on anyone for anything, because I think it shows a lack of personal planning and inconsideration for others. So I made a point to take a few pair of pants in to be dry cleaned, without a short deadline. Yeah, I got them back in short order and the crease looked sharp enough to slice bread. Kudos to the good people there and their professional service. If you're in La Mesa... or even if you aren't, get thee self there and let the folks behind the counter take care of those fitted sheets, bridal gown, dress suits, etc. read more

Disclaimer: I didn't actually get anything cleaned here. I would give one star, but if I were getting something cleaned here, I'd be pleased with the price, so two stars. I came here with my two spirithoods (google them). Basically, they're faux fur hoods, lined with satin or cotton. If you wash them, they can lose their softness, and softness is the #1 reason of having/wearing one. Dry cleaning is the common method of cleaning, and mine were really smelly (of campfire!). So I come in, and spend a few minutes arguing with the woman about how they're meant to be dry cleaned and she insists over and over again dry cleaning will ruin them. She shows me the tag, which she then realizes, says to dry clean. I told her I'll take them somewhere else. I did. Maybe I'll go here for a more regular garment, because it's near my school and cheap. Maybe not. Her demeaner and insistence on being right when she was clearly not is my problem. Oh, and they accept cards only if your charge is $10 or more! read more

Sooo disappointed with this place! I picked up a dress, which I had planned on wearing that night, and when I took the plastic off, there were multiple spots on it! It looked like some kind of gel dried on it. I called the dry cleaner and the girl said maybe it came from someone else's garment. She said that if there are plastic tags in the clothes it could melt of go on to other clothing! What?!? I've never heard of such a thing! So she told me to bring it in to the manager, which I did and bshe gave me the look of "yeah right, you're lying"...WOW. She said they'd try getting it out with a smirk on her face. Talk about poor customer service. :( I returned to pick up my dress and it the stains are still there. The manager was not in, so I left the dress there and will be stopping in today to see how this turns out. Stay tuned for an update...by the way, they got 2 stars because my other items were unharmed. Update: They were kind enough to give me what I paid for the dress so that o could replace it. I appreciate that! read more

Since this place changed hands the quality and service has gone away. My clothes come back stained and when I was there one minute after seven they couldn't possibly give me my cleaning, even though there were 4 people finishing up. The old owner would have smiled and handed me my clothes, not rolled their eyes and point at their phone. I will pick up my clothes and never go back. read more

I really wanted to like this place. I've been searching for new dry cleaners for a while now because I always seem to have some issues. I thought I found my new go to spot but just my luck, sh*t happens. Dropped off five shirts and seven pants for $30 something with next day pick up...great deal right? Went to pick my clothes up today and turns out their machine destroyed two of my favorite shirts!!!! I was given a form to file claim so I can get reimbursed for my shirts. First of all I don't remember how much I paid for those shirts. Secondly, I was planning on wearing those shirts for my upcoming Vegas bachelor's party trip! Now I have to go out and buy new shirts to complete my outfit, thanks a lot farelane! I really wanted to like this place...quick turn around and the young lady who helped me was nice and easy on the eyes. Oh well, lets see how long it takes them to pay me for my inconvenience. Only then, will I consider giving them another chance. read more

Ruined my shirts. Took in my dress shirts to be laundered and pressed. They came back ruined with small splatters of bleach. This was on multiple shirts, probably $300 worth. When I returned, they took my shirts to "show the launderer" who would get back to me. They didn't ask for the value of the shirts, didn't provide any documentation They were taking them, but they were ruined so I didn't care I was never going to see them. They took my shirts and (as I expected) I never heard back from them. They never even considered offering my money back for the laundry charge; they did however steal my shit. read more

Good prices and great service. I was hurrying to get there by close but got stuck in traffic. I called the store and they said they would stay open a few extra minutes for me. It was great service and will keep me coming back just for doing a little above and beyond. read more

So far me and my family have been coming here for the past couple of months. I have to say we are satisfied with the service. The fact that they have in by 10 and out by 5 is amazing. But even if you dont make the 10 am time, you can still get your clothes the next day! read more

Burned my jacket sleeve and made it look shiny. The burn also thinned the fabric to the point of the threads breaking up. They refused to do anything or even consider that they made the burn. Very frustrating. read more

I have been taking my clothing here for dry cleaning for years. They always do a great job. One time I completely forgot a suit there. They called me before putting it in storage. I was so very grateful because I needed it the next time I was expected to be on stage. I don't pull a suit out of the closet till the night before. It would have been too late to buy a new one. I would have been in a sticky situation if they had not called. Thank you, Fairlane! read more

I've been taking clothes there for a while. Recently I pointed out some heavier soiling like wring around the collar and dirt from being sweaty (not stains). I took it - along with several others home when they were done and hung them in my closet. A few days later when I went to wear the shirt it looked almost as if it hadn't been cleaned, just ironed. So, when I had some more shirts to take in I took it back, still on the hanger but not with the receipt. The lady said "it's not our policy to take things back without the receipt". I was stunned. She said she'd make an exception this one time but I pushed it a little. "Do you really think I'd try to cheat you for a couple of bucks by bringing back a shirt you didn't clean to see if I could get away with it?" Again - "it's our policy" Well here's MY policy: When someone doesn't do what I paid for (in advance) and then refuses to make it right because of "their policy" MY policy is to never do business with them again and describe the transaction on Yelp! Never again and you shouldn't either. I'll find a better cleaner. read more

Came at 11am on a wednesday to clean two items. Said they'd be ready for pick up the next day after 5pm. Items: Long black gown from my sorority's formals = $6.00 (coupon not valid) Lakers jersey = $3.00 (with coupon) read more

they need a computer asap!! If you lose your pickup receipt there seems to be no way for them to find your clothes without checking each of their items manually. I've been going here for the past year because it was so close to my house, but it is just too inconvenient to get your clothes back if you ever lose your receipt read more

In by 10am, out by 5pm. I've never experienced an issue with this dry cleaning business. In fact, my husband and I have been bringing out military uniforms and other clothing here for years. I just picked up my 3-piece uniform and it looks great, only paid $10.50 and got it the same day. The customer service has always been on point. I'm sad to read about other people's bad experience here but I cannot relate. Side note, parking is ample and have always found an available space. read more

Turned in a form to get $30 for the pants they lost MONTHS AGO. Followed up with a note to Angelica. NO RESPONSE

BE AWARE!! YOU WILL GET YOUR CLOTHES BACK SMELLING HORRIBLE and WITH STAINS ON THEM! I used to come to this drycleaner all the time. I moved. But came back to drop off my cotton satin sheets to get dry cleaned here it was a nightmare. When i came back to pick them up, my sheets were dirtier than before and wrinkly. I was so upset i wouldnt take them back. I told them they needed to redo them. And they said because i chose to dry clean (not laundry) this is how it usually turns out, dirty and wrinkly. Ive had my sheets dry cleaned from them before and it was perfectly clean and pressed and wrinkly free! Obviously quality here has declines since ive been gone. For the woman to straight out lie to me was appalling. But i made sure for them to dry clean it again. When i came back to pick it up, THEY COULDNT FIND MY SHEETS! Mind you, they have had my sheets for 3 weeks now. How do you lose a king size duvet?! I was furious. They couldnt get their shit together at all. The manager told me he would pay for my duvet sheets. My sheets cost $400. He said he could only offer me $100 and when i declined he started to raise his voice at me. Hello, im the only one who should be upset here. I didnt want his money. I wanted to file a claim, but the manager didnt know what to do or how to do that either. It took them a couple of hours to try to track down where my sheets were. They called me. Turned out it was there all along. When i received it back, it smelled soooo bad and it was still wrinkly with a hole and a tag in my $400 sheets. My sheets went from bright white with a smooth satin feel to it feeling like it was washed and dried on a heat hotter than the sun, it damaged my sheets. Also they really dont offer their same day service for everything, only like tshirts. And if lucky, you'll get it by the end of the day. Needless to say i will never come back here again!!! read more

Took my down comforter into them with red Gatorade spilled all over it. Was sure that it would not come out even with being professionally cleaned. I was so pleasantly surprised when I picked it up. Looks brand new!! Completely white and looks like it never happened! And the price is right :) read more

If I could give 0 stars I would. The owner Tom Mullin is such a horrible little man, i will never go here again. i took in a blouse to be dry cleaned (per the tag) 2 months ago, when they ruined it - because they admitted to laundering it instead of dry cleaning it) they said they'd try to fix it. Then they said they couldn't fix it. The owner spent 2 months avoiding me and my calls, and never made the attempt to contact me despite his staff swearing up and down that he would. When I finally found him in his shop, I started asking how it was possible for the blouse to have been cleaned by them previously without a problem, and this time the ellaborate pleated/ruffled collar was ruined and ironed out and flattened. He said that he had no idea, and didn't know what else they could have done differently. When i told him I thought that they were professionals and this was their expertise, he told me I was full of **** and proceeded to tell me that I was "so stupid" and that my brain wasn't working properly. Do yourself a favor and never go here again. read more

WORST DRY CLEANER EVER - avoid!!! Ruined my suits!!! I only take items there that need to be freshened up. All of my stained shirts come back with the stain pressed into the shirt. Splatter spots on other shirts - must be their bleach. They are my last resort in the neighborhood. read more

First time here. Brought 2 sweaters for dry-clean and one dress shirt for laundry. Not sure if I'll come back. I got The sweaters smelling like cologne and the shirt wrinkled. Had to iron the shirt it was really bad. read more

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I don't know anywhere else you can go and pick up your dry cleaning the same day. Seriously, only $3/shirt and they didn't charge me extra to get out the lipstick stain on my blouse! They speak English and I've never had a problem or miscommunication here. Highly recommend. read more