Amazing service and crew - every time! I have used Falcon Air for years - and each time I am happy and grateful for the fast and professional service. Last week our the air in my shop wasn't cooling, and Jake came out to help - fixed everything with zero complaints in the mid 110 degree temps. Always so friendly, fair priced and professional - I absolutely recommend them and will continue to use Falcon! Thanks for the great service. read more

Afternoon Yelpers, It is air conditioning service time as we enter summertime here in AZ. I would recommend Falcon Air for your cooling snd heating service and Maintance. I have been using Falcon Air for 3 years now, Jake is our technician that I ask for each service which is twice a year. They offer a 2 year service plan that I have brought twice so far and will in the future. Jake is on time, professionally dressed and very knowledgeable about my heating and cooling system. I am completely satisfied with Falcon Air Conditioning company My choice!! read more

Super group of professionals here. Did a complete AC changeout for me on my new home. From the initial call into the office speaking with Kris, all the way through the quote and installation process with Alex - these folks shined. Great communication and no BS sales tactics or pressure. Was given multiple options for repair/and or replacement and pricing with breakdowns and explanations of each process. Prices are very fair for the work they do. Scheduling the work was a breeze and the installation went off without a hitch. Billing and payment was also seamless. In summary - this contractor delivered on all promises efficiently and effectively. Great overall experience and value. read more

Had two AC units that hit the 20-year mark, which is a miracle in AZ, but the time came to finally replace them. Falcon had been providing annual tune-ups for me, which is likely why the units were able to last as long as they did. Even though I was pretty confident I would go with Falcon, I still had to do my due diligence and get a few other quotes. Falcon was the least expensive by far. The work Falcon did was great, everyone was very friendly, and they kept me up to date throughout. They also cleaned up any mess they made. Luckily they were able to complete everything within one day. We purchased 2-stage units and they have made a huge difference. Falcon came recommended to me, and I have recommended them to everyone in turn. read more

Got to Arizona when it was 108 only to find my air conditioner had died. Falcon was recommended so I called them for a quote. Really good price and a new unit was installed first thing Monday morning. They arrived on site before they said they would! Great techs and very professional service. Thanks to Alex and his whole team for service above and beyond! I would recommend them to anyone without question! read more

They did an exceptional job for us and I would highly recommend them. It was nice to finally have a company that did everything they said they would do front start to finish. There was no stress involved and that is something that is hard to come by. I would highly recommend them and Alex was professional and took care of any concerns we had. This was the best customer service we have had in years. Thank you Falcon Air Conditioning and Alex for doing such a remarkable job. read more

Sunday morning, July 23. Hot. Hotter yet because our air conditioner quit working. Called Penguin because we have a monthly service agreement. Earliest appointment is Tuesday afternoon! Called Falcon, 480-813-3613, got a Monday appointment. Mickey came about noon, diagnosed the problem as a safety float on the air handling unit, and fixed it ... very reasonable cost too. I'm 86, on oxygen, and impressed ... five star impressed ... and cool! read more

Great company! The service techs were very knowledgeable and professional. I will definitely be recommending them to friends and family!

They did a brilliant job installing and servicing my entire system several years ago. It all changed when they sent these two bratty kids to do a routine PM. They screwed up something in the attic and punctured something outside . After refusing to accept any responsibility I quit dealing with them: they also screwed me out of half a maintenance package I bought from them read more

From beginning to end, Falcon did a great job for us. We had a 20+ year old Hydronic HVAC unit. We knew it did not have much life left. So we decided to replace it before it gave out. We changed the whole system to a modern heat pump. After some investigation, we choose Falcon to do the replacement. From the very start, Alex did a great job of doing our quotes and keeping us informed. Their pricing was very fair and their quotes were clear and complete. Once we choose Falcon, Alex and Mickey came out to look at the existing situation to make sure there were no road blocks to the replacement. Mickey is their senior field technician and he was GREAT. On the day of the replacement, Mickey and two other technicians arrived on time and very smoothly and professionally did the replacement. We just replaced another A/C unit on another one of our properties. I wish we had known about Falcon. The other company, that has 5 stars, was not as professional. We HIGHLY recommend Falcon!!!!! read more

I like doing business with small family owned businesses. I spoke with Pat (the owner) to set up an appointment to repair our central air conditioning. Pete was the technician. Pete arrived on time and knew exactly what the problem was. Pete was professional and worked in a timely manner. The fee charged was very fair. I highly recommend this business. read more

My AC/Heat pump was making a buzzing sound when starting. I set up an appointment with Falcon and the technician arrived on time and quickly diagnosed the problem. He explained to me that it was a bad capacitor and he had the part on his truck. The repair took about a half hour from start to finish. I was relieved that it wasn't something more serious. My relief quickly vanished when I was presented with a bill for $473. I know things are more expensive these days, but according to Angie's List the average cost to professionally replace an AC capacitor is $170. I appreciate that they were prompt and did a good job, but I feel like I was overcharged and I won't be calling them again. read more

We have used them twice - 1st after we returned from vacation in July 2017, A/C had gone out a day or two before our return. They were out in a matter of hours, and we finally had cool air! 2nd was when the A/C started blowing warm air this summer. Came out the next day, fixed it, and advised (didn't try to sell) that we look into another unit before next summer. Love their honesty, ethics, prices and timeliness!! read more

I appreciate that they were quick to respond to a problem that my tenant was having. However, when I first contacted them and explained the problem I was told that that's an easy fix and a $40 job. I then get a call the day after the work was done asking me to pay $158! When I asked what happened to the easy $40 repair I was told that the part was $40. I told him that the next time he gives anyone an estimate it would be a good idea to include the labor in there. read more

We had our AC go out upstairs during the hottest week of the summer. After several estimates to replace the old units we went with Falcon Air because they were professional from the start and had the most reasonable estimate. The units were delayed a few days which was understandable in these times but the owner was very compassionate and brought over a 1 ton unit to cool my bedroom so that after 10 days I could stop sleeping on the floor. Installation went well and fairly quickly but a day later we were back to no air upstairs. (A wire came undone) I called them after 9:00 on a Friday night and after looking for a tech said first thing in the morning was the best he could do. He offered to put us up in a hotel which seemed above and beyond what any company would offer. I'm convinced by their quick response and willingness to do anything to make us happy that we should have no problems in the future with getting our units serviced. We highly recommend Falcon Air and are so thankful we were able to work with them. read more

Falcon Air was a pleasure to do business with. Replacing your HVAC system is never first on anyone's list of things to do. I contacted Falcon air to get a second price quote. A gentleman named Micky came to my house he was very knowledgeable and after he inspected our old system he walked my wife and I through their process of what would be the best unit for our home. Falcon gave me a great price that was a few thousand less than the previous company we had out while still using the same equipment the other company advised. Falcon also found and fixed that three other company's could not a bad supply that has left half of our house hot for nineteen years. I could not be happier as to how the Job turned out. Micky at Falcon recommended us to remove two supplies and relocate them to a new location to improve the cooling in two rooms. Boy what a difference that has made. I highly recommend Falcon air to anyone needing a/c work done. read more