I had one of those rare unusual experiences here. In short, not good experience with my stylist but…read morea very good customer service experience from the management and everyone else whom I encountered with. Long story! I may not return to my stylist however out of respect I wouldn't disclose my stylist name. I went in there for a consult with my frizzy hair and also wanted to do root touch up. I have had highlights from before. During my consultation, I was suggested by my stylist to do a hair keratin treatment. And she/he dint really talk about the root touch up, which was fine to me too. On my hair service day, when my root touch up was about to start, she/he asked me if I want to keep my highlights. I said yah, would like to keep my highlights. She/he also said that since some of my grey roots were longer more than about an inch, I'd be charged for a single process color $95 instead of root touch up $75. I gave my okay to that. Then work got started and all of my services were completed. Next day, I noticed several grey hairs still. I called up with my concern on the following business day. I was asked to come in so that my stylist can have a look. I went in there greeted my stylist asked how are you doing. She/he responded in a rude tone. Then after I addressed my concern, she/he went on raising her/his voice incrementally blaming me that I wanted to keep my highlights and that my greys were too long. I have to mention that I had been calm all throughout. For me it was not a big deal, it was just a minor error, which can be corrected easily. I dint go there to complain or scream at anyone, just wanted to see if that can be corrected. She/he made a huge deal out of it. She/he made me feel like it was my mistake that I had a complicated hair service request. Well, I'd say any professional's potential is tested on how one copes to new challenges. However, shout out to Teresa at customer service for the way she handled the situation. She was there to witness. She said that she'd let her manage know and gave me a form to fill up. Meanwhile, my stylist stormed out of the salon. Teresa was so empathetic! She dint assure me anything just said that she'd follow up with her manager. But, had been so compassionate throughout. It was a challenging situation for her too. She reacted so well at the situation, without taking anyones side. To me, unlike my stylist, she really thrived at her challenge! Following day, I got a call from their manager and she was really very nice as well! She set me up an appointment with another stylist to see what they can do. My second stylist tried to fix it as much as she could, which is all I wanted. Too much of unnecessary drama by my stylist. It'd have been solved right there, all she/he needed to do was tell me how you can help and if not explain to me what repercussions it may have to my hair. For the whole trauma that I had to go through, I'd have given a 1 star. However, for everyone else and everything else at this place I'd have to give a 4 star.

Zena Salon-everyone there is customer service oriented, professional but friendly too!…read moreThe salon is located in an upbeat neighborhood, close to shopping and restaurants. The decor is aesthetically pleasing with functionality and good lighting. Also, last but not least, the salon is impeccably clean and neat good background sounds playing too! U should check it out!

Elle is amazingggggg! She's comfortable to be around , great at colors, specialty cuts, blowouts,…read moreeverything! So worth it:)))

Went to Stephanie Solano, gave a picture of how I wanted it. I had been growing my hair for 7 years…read moreand I was afraid to cut it and I told her. I wanted just a little off. She cut off most of my hair. For no reason. It's so awful I can't wear my hair down at all. Then made me pay for it at the end, when she knew she messed up. I had to call later and complain, and the owners would not call or speak to me directly. It will take me years to grow my hair back and has completely derailed my plans.

Went in for a simple long haired layered cut with Jasmine and got great results. Her and her mom…read moreseemed like lovely people. Will be back for future cuts.

Last minute appointment was appreciated and they took great care of me. The Salon was clean, and…read morecute as a button. My hair turned out just as expected. 5 stars.

Tanya is so sweet and friendly. she was very up front about her skills and she was gre with my…read moredaughter.

From the owner: Hi I'm tunya, I have been in the hair industry for 20 plus years, I am located here in rosenberg …read more I relocated here from houston. Im bringing you guys and gals, friendly, trendy , healthy and professional hair styles and treatments, along with precision hair cuts. Book the Look

I had my first appointment at Sugar Land Hair Bar for a haircut today with Ash Marie. I was greeted…read moreby another stylist when I walked in and she let me know where I could sit and wait for Ash. Once Ash was ready she introduced herself and showed me her station where I could put my purse. I then followed her to the hair wash station. Once done with my hair wash I went back to her station where we discussed what I was wanting for this haircut. She was very friendly and listened to what I was wanting and looked at my inspo pictures. She was very communicative and was letting me know what she was doing to my hair as she was cutting it. We chatted throughout the duration of my haircut. Once done she took pictures of my hair. I paid for my haircut and that was it. I was done in about a an hour. Ash did a phenomenal job with my hair! I'm super happy and highly recommend Ash!

The A in Ashely stands for AMAZING!!!!…read more She truly healed my experiences and thoughts of the hair salon. Before I met Ashley Rodriguez, I had gone to the Salon in Sugar Land and consistently I was getting a hair cut I did not want. So at first I was nervous coming to Ashely but she truly healed how I view salons now. I have gone to her 2 times now and I can truly say she is an angel. For my second appointment I asked to do highlights all over my head and a nice caramel color! Ashely once agained killed it! She walked me through everything to make sure I understood what was going on while making sure I was comfortable! The salon is super cozy and it is not overwhelming like traditional salons. Normally when I get my hair done, it is just me an Ashely which is a huge plus as sometimes I can get anxiety with other customers in the salon. Overall I would highley reccomend Ahsley and this salon! They will treat you with nothing but the best if not even more! I can't wait to come back!!

Sweetest ladies with great experience on hair. I've come in twice for a hair cut and blow out and…read moreit's the best I've had in Texas! Fast appointments and very accommodating

WARNING -- DO NOT GO HERE I am devastated by the way my hair…read moreand scalp were handled at this salon. After a simple root touch-up, the stylist applied strong bleach to my dry, previously lightened ends and left it on far too long. My scalp burned and smoked -- I have photos and video -- and by the time it was rinsed, I had lost a significant amount of hair. I am not exaggerating: I lost about half of my hair that day. My scalp now has painful sores. When I began crying from the pain and shock, the stylist showed no sympathy. The owner eventually washed my hair because of the scene I was making, but the person who applied the bleach appeared unconcerned the entire time. Other local stylists who have seen my hair were shocked at the level of lift used and how long it was left on. I have cosmetology training (Paul Mitchell), so I know this was over-processing and should have been addressed immediately. This was not a simple accident -- the damage could have been prevented if proper technique and care had been used. I have the stylist's license number, photos, and video evidence. I am pursuing legal action and will be reporting this incident to the state cosmetology board. I will also be sharing my experience publicly so others can make an informed decision. Please do not trust this salon with chemical services. I am traumatized by what happened and hope my review prevents someone else from going through the same experience.

LOVE LOVE LOVE my hair! Sherrice us so knowledgeable and gentle with natural hairstyles. I am…read morefinally beginning to embrace my natural curls and restore strength and health to my hair under her care routine!

From the owner: JCPenney Salon Manager- Rosenberg. Sherrice has more than 20 years in the beauty industry. She has…read morea passion for keeping your natural hair healthy. Sherrice specializes in locs, twists, braids and silk presses. When you're ready to embrace your cuteness factor come see Sherrice for your next appointment.

Christine is a wonderful haircut and hair design. I get compliments on my hair all the time.read more

Love my new cut and color! Thanks Christine for your talent and knowing how to cut curly hair!read more