Nail service was good. Total bill came out to $35, I tipped $5 and the provider got very mad and…read morescratched out her name. That is ridiculous. Even if it was consider "low", which would not be the case as it's 15%, that reaction is uncalled for and unprofessional. I would avoid.

Reasonably priced and friendly services. Every manicure ends with a neck/shoulder massage and a hot…read moretowel for your hands. It's the cherry on top of a good experience.

Staff is very rude and takes no responsibility. Mani and pedi both chipping after one day??? Be…read moreserious.

FIVE STARS I've been coming here since the first day they opened. I can not express how amazing…read moreeveryone is here! I am high maintenance with my nails and they have never let me down. I get compliments on my manicures constantly:) I also get waxed here and I always leave feeling amazing. They are very accommodating and sweet women too!

I've gotten my nails done here a couple of times over the past few months, and I'm always very…read morehappy with the results. This salon stands out compared to others I've tried in the Stamford and Darien area. While the prices are a bit high, the quality makes it completely worth it. My nails have always lasted a long time after each visit. I've gotten gel extensions and fill-ins, and both have held up really well. They also offer a free rewards card, which lets you earn a free service after a few visits, which is a really nice bonus! The staff has always been friendly, and the salon itself is peaceful and very clean. Overall, I've had consistently great experiences here and will definitely be coming back again soon!

BEWARE OF WARTS and unclean tools. My daughter had her first…read morepedicure here, got warts on her cuticle. Incubation period matches exactly. it's just vile, poor girl never had anything like this can't imagine how filthy they must keep their tools.

I love this place! They are very nice, clean, and get the job done. Jacky is great and very…read morerelaxing.

I really wanted to love this place as I just moved to the area but the pedicure I got the other day…read morewas awful. For some reason the woman who gave me my pedi cut my big toe nail extremely short and in the process really cut me up and did some damage under the nail bed. I'm on vacation now and walking hurts (not great when you want to walk on the beach and around town) and I've been waking up at night with throbbing pain in my big toe. I'm now just praying it isn't infected. What is the point of getting a pre-vacation pedicure if it ends up hurting you and making you miserable and worried the whole time? I should mention the man who gave me my manicure did a nice job and was very nice but I can't risk going back to a place that may injure me or worse, give me an infection.

Don't waist ur time. I wasted 5 hours for them to last 2 days!…read more So disappointing. Came here for an 11am bridal appointment and ended up staying 5 hours just to get my feet and hands done. Throughout the 5 hours it was mainly waiting due to them overbooking appointments over ours and accepting walk-ins while working on our nails! As my cousin was getting her acrylic nails done she had to stop and wait as her nail tech took on a walk-in without finishing hers first. That's not even all, an older woman came in and asked if there were any available seats. She was told no but to come back an hour later. She came back about an hour and a half later and was told again she needed to wait another hour. So like any of us would have done, she got up and left angrily and disappointed. As for myself and my mom. We got the more expensive uv gel set because we were told they "last longer" yet the next night for the wedding- both of our nails popped right off as if they were press one from walmart. Now I paid $120 for both my nails and feet just for my nails to not even last me 24 hours! Also! Cant forget that the man who did my nails (who did seem careful and took his time) didn't even work there! My mom really liked my nails so asked for the same guy to do hers just to be told "he's just my friend he doesn't actually work here" wow. Waist of money. Don't bother.

What a lovely little salon! I am a new customer, and Amy did a wonderful job on my pedi and my…read moreacrylic nails. Prices are reasonable. I will be back!

Oh... how I miss this place. While running errands in my old Connecticut neighborhood I decided to…read moretreat myself to a mani-pedi at my favorite old salon. I nearly forgot how wonderful they are. Susan is no longer there, however, Kelly and Kim (I think that was her name) were marvels! This was, by far, the best gel mani I have ever gotten in... maybe ever. Really, it made me yearn to move back. it was definitely worth the 40 mile drive. In the weeks that followed I did every conceivable thing to sabotage my nails. hauled furniture, gardened, painted, scrubbed with wire mesh, never, ever wearing gloves. It was insane how perfectly they held up. Not one break, chip, or peel off. Its been nearly three weeks now. If not for the fact that my nails have grown out, they look as great as the day I had them done. Not kidding. Those ladies have serious skills! I noticed that their process is in some ways different than the other salons and am certain those measures account for the durability and polish. They also don't rush or cheat. Another big thing for me... without my asking, both women took additional steps to correct or minimize imperfections in my nails - the sort of things that I feel embarrassed to call out. Done without discussion and I thank you! Bonus points for free bottled beverages, clean, quiet atmosphere and a superb back massage. If you are local to Susan's, I am so jealous of you.

Wow. This seriously is the best deal for a manicure I've ever had…read more I first came to Susan's Nails years ago (13 years ago, in fact) before my sister's wedding. Over the years, I've been here a few times when I've been back in town, and my mom has come here once in a while, but not since Susan herself stopped working here. Before yesterday's visit, it never struck me as anything out of the ordinary, but they've made some amazing changes to their services which make this place really stand above the rest. My mom and I stopped in here for manicures early afternoon and were attended to immediately. The three technicians working (one male, two female) were very sweet, and attentive to my infant daughter who watched us from her stroller. I have had bad experiences with guys doing my nails in the past, so I was a bit unsure of how this would turn out, but the man technician who did my nails was top notch quality and super attentive to every detail in the process. My nails (and my mom's) look great, but the whole experience was worth waaaay more than the $10/manicure price we paid. Why? Well, with your manicure, you get a nice hand scrub and massage, a complimentary paraffin wax treatment for your hands (!!!), hot towel, a neck/back massage during the paraffin treatment AND a massage (with some deliciously warm neck compress) while your hands are drying. I've paid $15 extra for paraffin treatments in the past, and could not believe that this was all included in the $10 price tag. My mom also got a wrap put on one broken nail and it looks good as new! I will definitely make a point to come back here whenever I come home to Wilton.

My go-to nail salon in Stamford because of the speed and the quality of mani pedi. Regular gel…read moreremoval and gel mani only takes 40 minutes. A regular pedi and gel mani takes 1hr or 1hr 15 min max. Perfect for a working mom who can't be spending hours at the nail salon. And my gel manicures have always lasted at least 3-4 weeks. I've never made an appointment and just walk-in with no issues - although I tend to go when they just open/early mornings. And no specific person because every single one is incredibly capable. Have done chrome, cat eye, ombré, French, etc. - they're able to do it all.

Back with my favorite nail technicians!!! I got: Number 92 gel So cute! Amazing service as always…read more I got a shoulder massage during my manicure on top of using the massage chain during my pedicure

Scammers. Do NOT come here. I was charged $160 for a hard gel manicure that had all nails lifting…read morein 3 days. The owner Lucy said "come in and we'll fix it". I went in and they redid the whole thing only for her to charge me $123 without informing BEFORE they started that I'd have to pay again. So I ended up paying $300 for a manicure that lasted 3 days. AVOID AT ALL COSTS

I've been coming here for over three years and the service, prices, options, cleanliness and staff…read moreare amazing!!! Some people want free service on top of being rude. I've witnessed these behaviors and the owner has always maintained a professional demeanor. My nails have always been done with h quality material. I would recommend them to all in the area!!