WOW. Now you're lying? I'm almost positive this isn't actually Susan because she wouldn't ever speak to me this way. I DID make an appointment how dare you. I called ahead and specifically made an appointment. I was not "Obviously upset", I was in an extremely good mood and I was kind and respectful and even tipped happily. The only small issue I had was my crooked pointer but I made it clear that I've had crooked nails before and it didn't bother me that much. Susan herself even commented on it being crooked and ASKED me if the shape was okay. I said i didnt think it would bother me. The issues came when my polish started peeling 3 days after I got them done.
As for the price, you can lie all you want, but I was always charged significantly lower because I've been coming religiously for so long. And the funny thing is, I have gotten LONGER nails and been charged less in the past. But go ahead with your theory of "the price having to do" with my MEDIUM length. Lol
I'm shocked at the blatant lies coming from this owner. Disgusting awful way to run a business.
DONT MAKE APPOINTMENTS HERE BECAUSE YOU MIGHT GET SHIT NAILS AND WHEN YOU TRY TO WARN OTHERS, THE OWNER WILL RESPOND MAKING IT LOOK LIKE YOU JUST WALKED IN APPOINTMENTLESS, UPSET AND DEMANDING A SET TO COVER HIS SALTY ASS
If you live in the valley, check out Fashion Cute Nail and Spa!
Omg amazing prices, INCREDIBLE quality. I never realized how bad fantasy nail was because I settled on how cheap (I thought) their prices were. FN charges $17 for a fill, but this new place I went to charges $16!!!!!! I already sent one of my girls there and she freaked out cause her nails look BOMB!!!! Ladies, trust me! Just check out reviews and pictures!!! Ask for John!
TO THE OWNER OF FN: Don't respond if you're going to try to make it look like I'm lying, because I'm telling people what to watch out for. The price difference seemed like it came from Susan being upset because the customer she booked was getting upset that now HER appointment was running behind. Susan looked absolutely stressed and really started rushing through my nails which led to patchy applications, and because I was almost an inconvenience ( or so it felt ) to her, she up-charged me.
Im so upset to write this review, but I should be honest so people know what to watch out for. I've been coming to this salon for years, and I've been mostly happy with it. Occasionally I would get cut, or notice that if I got gel, it would crack a little or my polish would be patchy. But they were the cheapest I had found in the valley and they were so close to me so it was convenient.
Unfortunately, the last time that I went, I received a really poor job. I had called ahead of time and scheduled an appointment for 11am, but they didn't even end up calling me to sit in the chair until 11:37. I was a little stressed, because I had work in a couple hours, and I was already cutting it close as it was, but no biggie.
Well they seemed to be running behind because Susan said to me "I have an appointment soon, if she comes early can you wait?" I said "No, I have to go to work." I was also upset that my appointment was almost 40 minutes late, yet she seemed so eager to be on time for someone else.
It was downhill from there. She rushed through my nails and showed absolutely no care about them. I got sliced a couple times in my cuticles, I had three crooked nails, and she didn't even glue my left pointer finger on securely, and she filed it to the side so bad because she had put it on crooked, so it was just a weird skinny mess. She then sloppily put my gel color on, missing parts of my actual nails on some fingers, and getting polish all over my cuticles on others, and then she charged me $40!!!!! Because I've been a loyal customer for 2+ years, they have always charged me $28-$32 depending on length, for my gel sets! I understand paying $40 or much more for a GOOD gel set, but not for what I walked out with. She also made a comment like "Next time, call before and tell me that you're getting long nails so I'm not running late." What?! I told you I wanted a full gel acrylic set, YOU were 40 minutes late for my appointment that I scheduled ahead of time!
Later on at work, 3 different people on 3 different occasions asked me what was wrong with my left pointer finger and that I should go back and make them fix it. 3 days later, my right thumb nail peeled completely off as I was opening a ziplock bag. I went back to get it fixed. A week and a half later, my right pointer finger's gel peeled completely off. I just went to a new place to get my botched job fixed, and they really did amazing. The man who was fixing them though kept shaking his head at the quality that I received from Fantasy Nail.
I'm upset because this was really my spot for a good while, but I never would have expected to feel so rushed and unwanted AND receive such horrible quality nails at a place that I've been giving my money to for years read more