Rocket Rooter was so fantastic. I had several terrible experiences with other companies, but Gordon…read moredid a great off-site estimate using pictures of my pipes as a guide and Jeff was a fantastic plumber who replaced my toilet flange and explained what he was doing each step of the way. Jeff taught me quite a bit and answered all my questions. I paid what was initially estimated and Jeff left the bathroom fixed and clean! He also didn't try to force additional work on me but explained some observations he had about the pipes under the house and how I might prioritize upgrades when I'm ready. All in all, this was just such a wonderful experience after a couple other companies struck me as incredibly sleazy.

My senior mom had not ever had her septic tank pumped since she bought the house...20 years ago!!!…read moreSuddenly, the situation turned into an emergency. I called Roto-rooter...[crickets]....no response after, "We will call you back." I did a quick google search, found Rocket Rooter and they were at her home within two hours. JOB DONE!! Excellent customer service. Tech was 5 star! Rocket Rooter gave us an invoice and left. Hours later, Roto-Rooter calls and said they can send someone tomorrow. Nope! All set here! I will use Rocket Rooter from now on! Thank you for taking care of our family.

I am very happy with this company and with Raman. He was the third quote I got after being…read moreswindled and smooth talked by two big-box drain companies with HUGE quotes. Raman said, "Here's my quote, better than theirs, I'll have it done right away, done and done." SO efficient and capable and professional. This is also a big lesson - always get 3 quotes! Although from now on I am just going straight to DrainPro It's been several months since using Raman and we have had no further problems. Also tip - don't forget to check the Yelp deal with DrainPro. I trust him and DrainPro's hundreds of great reviews. You don't get so many great reviews by not being great!

it takes a lot to get me to write a negative review about anyone, but in this case I feel have to…read morestate what I experienced. I called this company due the reviews. they came promptly and proceeded to pump my septic tank, which I admit was overdue. when that didn't seem to fix the problem they Hydro jetted the main drain. Having told me on the phone that theyWould jet the drainfield I was surprised that he decided to leave the tank excavated with the lid off to supposedly save me money when I had to call them back because my system was failing. Being a senior citizen and a widow I felt I was being treated this way because I wouldn't know any different. I consulted some friends that have had a lot of issues with their Septic system. And they were shocked to hear they left it excavated and with all the rain. It was first of February. They advised me to call and have them come back and jet the drainfieldand then come then cover the system back up. It had been left open for approximately 2 1/2 weeks and surprise surprise after the drainfield was jetted the system was working fine, so now five months later it's running like a top and I'm surprised to see that I get a letter from the Pierce County health department that I was turned in for a violation reason Septic failure. The guy who told me all the stuff about it failing videoed it before it was jetted when it wasn't quite up to par. And of course he did not come with the guys He sent to do the job so he did not observe the fact that it was running fine. There's so many five star views on this company. I'm sorry to have to say this these things, but I am in the middle of trying to prove that I don't need $30,000 septic system at this time. I'm sure drain beast isn't gonna help me pay for it! very unethical considering I should've been notified in advance not get the letter five months later. From the Pierce County health department I believe this is the drain beast that's from the Puyallup area. It was Harmon I talked to on the phone. If they by chance tend to make this right, I will update this review.

I found Sam in the Chinook Book, and was excited to get a discount to fix my leaking toilets. I…read moreread the other Yelp reviews about his many problems, but I thought, a leaky toilet is a relatively small job, (fixing a leaking toilet is like Plumbing 101 right?). Sam seems so friendly at first--and he convinced me he knew what he was doing. But, $350 later, my toilets were not fixed at all. Sam agreed to come over to re-fix and actually did stop by again to state that he knew what he needed to do, and that he would order more parts and fix the toilets. But, since then, I have not been able to reach him. I have called and emailed him at least once a day for a month. I even used different phone numbers--but he did not answer his phone or emails--ever. It is also important to know that Sam is not verified by the state to do plumbing work. Like TM said, this can be verified by going to the state website (https://secure.lni.wa.gov/verify/) and typing in "Green T." I have also posted a screenshot from the website.

No call back. No response to email. Hours says they open on Saturday, today is monday. Started…read morewith this business cause it's near my home, and the great reviews on yelp, but the clogged kitchen sink couldn't wait so my wife schedule a rooter company. If a business is not open during stated hours, I think they should change their hours online. Maybe next time Update 1/21/13- Got a thoughtful email by Sam owning up to the lack of communication. Many business don't care about that stuff, but he obviously wants to better his business by being upfront and owning up to dropping the ball. Good business practices and still in my neighborhood, I haven't given up on them but I hope don't have plumbing issues in the near future!

5 stars is not enough for this amazing business. DM Kelly Mechanical went above and beyond in…read moresaving the day for my elderly mom that had not one, BUT TWO plumbing issues at once. I was out of town when we learned her kitchen faucet was spewing water from the spray hose. On top of that we noticed her water bill had recently spiked and Barry found a massive leak under the crawl space due to a broken gate valve. He jumped on both issues and went out of his way to source a new faucet assembly then professionally replaced the sink faucet. He then cut and replaced the ball valve under the crawl space and re-insulated the assembly to protect it from the weather. Get this! I am out of town and my mom was so upset about the simultaneous issues, she broke out in tears and Barry stopped working, then took the time to sit on the couch to comfort her. Capable, kind and compassionate! Kolton took our original call and is a perfect gentleman and consummate professional, he scheduled us right away and he returns phone calls. DM Kelly Mechanical has set the standard for outstanding service and are simply wonderful people. They have our highest recommendation.

We had a block in our sewer line between our house and the main in the alley. We had been fighting…read moreit for some time and finally decided to get some professional help. We worked with Mason from DM Kelly Mechanical, got a solid quote and the crew was out in less than a week. The collapsed sewer line was replaced and attached to the Main in one day. Between the time of receiving the quote and start of work all of our questions and concerns were answered promptly and respectfully. The cost was competitive and reasonable and the work, when finished, was cleaned up and neat. It went from a trench extending under our cement fence foundation into the alley to a neatly filled hole ready for grass Seed. A great crew and exceptional work we would recommend to anyone.

Best of the best!!! Very honest pricing. They came within…read morethe hour and unclogged our backed up drain. Will definitely be using them JAFCO team again!!

Very impressed with the rapid, same-day response on a Sunday from Noah at Jafco when our kitchen…read morefaucet in the home we've been in for a year randomly started severely leaking. Noah suspected a supply line issue and noted it would cost the same for him to replace the faucet as to repair it. We decided to replace the faucet (sooner than we had planned) and Noah recommended Delta touchless as reliable, great warranty, and a one-hour or less install, which we could buy online. Noah didn't charge us for the service call and told us to call and schedule an install and he'd come back and install it whenever the faucet arrived. While we waited for the faucet to arrive, we did notice that a tightening of the faucet's pull-down connector was all that was needed to stop the deluge, but we were happy to have the replacement due to the faucet losing water pressure rapidly after our move-in. Noah was prompt for the install appointment, cleaned up after himself, stayed masked, and installed a matching air gap for free. We're very happy with the purchase and we were tickled at Noah's excitement for this brand of faucet. Thanks for a job well (and safely) done!

Responsive, got the job done well to what seems a high standard and charged a fair price. Can't ask…read morefor much more.

Person I spoke with on the phone was VERY rude to me and so I have chosen not to go with this…read morecompany. Will find a more friendly company with good customer service.

I cannot recommend the Seattle Sewer Guy more highly…read more Last Sunday my wife and I woke up to 3 inches of standing water in our basement. Like most who have found themselves in this situation we panicked. We called around to everyone we could on Yelp and because the rains had been so bad, we were having a hard time finding anyone to help. Enter Phil. My wife called him and he was at our house in under 45 minutes. He immediately knew what to do to get the water out of our house. He then scoped our system and quickly diagnosed the root cause, a broken storm drain. I couldn't believe how reasonable his quote was to fix it, and we are moving forward with the fix. Phil is extremely knowledgeable, honest, direct and responsive in his communication with clients. As a customer this is refreshing! We knew we could trust him and that he cared when after he fixed our crisis that Sunday, he didn't accept payment that day and said he knew we had enough to deal with and we could pay him later. He even came back out the next day to check on us and make sure things hadn't regressed. He informed us of a great temporary fix we could put in place until the permanent work could be completed. Highly recommend this guy and his work!

Rest assured, Phil is the actual best!!! A couple years back he put a whole new sewer line in for…read moreme. He and his team did an excellent job and the price was super competitive! The team kept me informed of the progress each day and when they were done they left my walkway and yard in excellent shape including replacing bricks that had to be removed from the sidewalk. Fast forward a couple years and the sewer is still working great!! Since then, Phil came to the house another time to answer some questions including checking my inbound water line. He is just wonderful to work with!! Seattle Sewer Guy will definitely be my go to if I need any sewer/water line upgrades or repairs in the future.

Steve and his team were very helpful and friendly. He answered all my questions and offered…read moremultiple solutions for my situation. Price was reasonable and fair.

Very rude on the phone. Answered the call and immediately began berating for calling his phone…read morenumber listed on Yelp. Didn't seem aware that his number was posted there and complained people kept calling him. I don't know what his deal was but don't call his number.