Jennifer at Farmer boys 27205 West 5th Street. Was very helpful. Politefu andl courteous she was running the whole front by herself with a smile I eat hair all the time and appreciate the cleanliness and friendly service. Highly recommend.. read more

This place is poorly managed. Always an issue every time I give them another chance. The latest was waiting 20min for a breakfast burrito. No line in drive thru. Ordered quick and paid quick. Then told pull around front to wait. After 20minutes, I walked inside and asked about my burrito. They still hadn't made it. Unbelievable! Apparently due to a big order I was told. C'mon, dont hold up individual customers because of a "big order". I could not wait any longer due to having to go to work. So I asked for my money back. And this is last time I go here. The staff are always friendly, but this is the worst run Farmer Boys location. read more

go to the drive-through and it took 20 minutes for them to make it. Then asked me to pull around through one of the drive-through spots and it was already ready on the counter. I don't understand why it took so long for me to even get my food. This restaurant is definitely not about speed and willing to have you wait for your food For 20 minutes in the drive-through and then asked for you to pull over. Obviously they lost your food on the counter. Was telling me that I'm being rude when he the one that's being to calm down. I just wanted my refund. I didn't want the food anymore. read more

My big cheese had a hair in it last night and my patty was burned as well as my husband's! Will never go here again!

Visited this business last night, Friday evening, the staff was helpful and friendly. They brought us our food and provided condiments as requested. There was a black gentleman working the driver thru, he was busy taking orders, in between taking orders, he came to check on us, and on the customer sitting in the booth behind us, he asked if we needed anything, I asked if I could please have more dressing and he quickly provided more, he was very attentive, and friendly. This gentleman provided Excellent customer service; he made our dining experience a positive one. Thank you for going the extra mile and making us feel valued... read more

Burger is dry fries are brown not fresh ask several if the oil is old or where the fries reheat and he could not answer the question chicken strip where salted if u want food dry and no flavor come hear read more

Farmer Boys - Look on now brown this fries are - Breakfast & Brunch Near Me - Highland, California

OMG!! We've really enjoyed Farmer Boys for over 20+ years. Well their exceptional performance ended at this location. We arrived for lunch and the counter person: "Lisbhelt" was unfriendly and rude. We placed our order and when asked to pay, we mentioned that the cost seemed high and out of line. She looks at us sideways and says it's correct and high because of the upgraded combo price. We are still puzzled, and get seated awaiting our order. Well she delivered our order and she entered it incorrectly! She then rolled her eyes and took our order back to be redone. After lunch, we approached her at the counter to ask for the difference back that was mis-ordered. She then demanded our order receipt. We told her that she kept it and that she would get with the manager for a refund. Lo and behold, after 5 more minutes, she located our receipt. No apology? We then waited well over another 10 minutes while she came and went two times away from us. I finally asked her how long had she worked at FB? Ohh, I'm new here. At this point another young lady stepped in and asked how she could help. She finally said she'd help us and gave us the amount difference in cash. I will say that: "Lisbhelt" should not be interfacing with customers. She is Not an asset to your business and should be disciplined or dismissed. Ps. We are both FB -VIF members. We will not be returning to this location!! read more

Farmer Boys - The missing receipt copy that I photographed before leaving the Highland location. - Breakfast & Brunch Near Me - Highland, California

I'm calling the health department they have roaches As I was walking up to the register to get a box to go because made my meal wrong twice Is when I saw the nasty roach, I even showed the guy upfront and he did not care Let me explain I specifically asked for no bacon My receipt said no bacon, guess what I got bacon, waited over 30 min for my meal then another 10 for this order with NO bacon and came back with bacon a second time, what kind of joke is this. INCOMPETENCE read more

After waiting for awhile the staff apologized but it was worth the wait the zucchini here is awesome

Went here got 2 grilled chicken sandwiches on sourdough bread definitely was not satisfied with the small portion of chicken on the bread literally don't even fill up the whole bread so I went to get a refund respectfully because definitely wasn't worth the $24 I spoke with the girl who's the manager again respectfully and this girl has such a terrible attitude she grabbed the bag with attitude and said here's your change with attitude girl needs to do better especially being manager that's embarrassing. read more

Service is terrible at this location. The kids that work here are incompetent and disrespectful. They messed up my order and when I went back for them to fix it they thought it was funny. No apology no nothing. I waited forever in the drive thru just to get home and my order be wrong because the girl in the drive thru didn't put it in right. She repeated it back to me correctly but it didn't come out that way. So I drive all the way back for them to remake it...they were laughing...wth? Total lack of customer service. I keep trying to give these guys a shot but no more. read more

Today, I came to the restaurant to have lunch. I normally order the bacon boy combo and a patty melt combo for my wife. Their food here is usually delicious, and I don't mind paying their high prices for their very good quality food. However, this time around my wife and I were waiting at the cash register to be served. Nobody was ahead of us, when suddenly a cashier walked right pass us and went to the cash register next to us and began to take her buddy's order ahead of ours. I could tell they were friends because she and this female customer, that came out of nowhere from behind us, were talking intimately with each other at the register as the cashier took her order ahead us. As this carried on, no other cashier step forward to take our order. After this cashier took her buddy's order, she did not take our order either. Finally my wife and I were forced to leave the restaurant because of no service from the wait staff. They all ignored us and left us standing at the register with no help. As a result of this maltreatment from the restaurant, we ended up eating somewhere else for lunch. Later on this same day, I returned back to the restaurant to make a complaint against this cashier. The cashier remembered me and at first she attempted to deny this incident had occurred (she later apologized to me for her rude behavior), however I was insistent that I needed to report this incident to a manager. At first the cashier did not want to call her manager. But upon being insistent I got to speak with a shift manager who said they apologized for their rude treatment of me and my wife but that they do not give out free food. I was not satisfied with this answer because it was clear to me that the shift manager was not going to do anything about my complaint. So I asked to speak with the head manager of the restaurant, so she could make this right. The head manager refused to speak with me about this incident . As it turned out, the head manager was worst in conduct then the cashier and shift manager combined. Instead of addressing my complaint, this head manager yelled at me from across the fryers and the griddle in the kitchen to leave because she was "too busy" to take care of my complaint. This head manager was on a power trip and I saw her yell at her staff to call the police to have me physically removed from the premises because she did not want to address my concerns. Now mind you, I am a regular customer at this establishment, longer than the head manager has been around. So I asked for corporate's phone number and they did not give me that number either and told me to go look it up on own on the internet. There is an old saying the fish rots from the head down. And it is clearly the case here at this restaurant. If the head manager does not care about customer service at this restaurant then why would the workers care. Beware of their lack of service here it will ruin your food. And beware of this rotten head manager, she definitely does not care. read more

Farmer Boys - Head Manager - Breakfast & Brunch Near Me - Highland, California

Super disappointed thought this spot had gotten their act together. Unfortunately they are skimping on portions with their beef patties. Farmers boy burger patties were so small & bacon was nasty. Got a patty melt and the patty was smaller than a MC Donalds cheese burger. Super thin small and severely overcooked. We came a few times and it seemed like they were back on track. Unfortunately I have to report that this place still sucks! Not coming back... read more

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This review is for the order online/pick-up in restaurant option they offer on their app. We have always had great food and service from this location. It's about a 10 min drive so I thought I'd help cut our wait time down by ordering ahead. My confirmation said our 'Order Ready Time' was 7:09 pm. I got there a couple minutes early and noticed a 'to-go' box in the window and the cashier was reviewing the contents against the receipt. I thought perfect timing! It took a couple minutes for the cashier to help me, she was running around helping bag things for the drive-thru. I told her I was there to pick up my order. She took my name, and started checking the box again and said they were out of the two milkshake flavors I ordered. I said it was no problem, to just give me a refund. She said she couldn't, I would have to reach out to the third party that handles the online payments for them. If the third party is handling the payment, I'm assuming Farmer Boys gets the money for my order, so why can't they give me a refund? I didn't want to hassle with that, so chose a substitute (that I didn't really want) instead. Meanwhile, the cashier is still running around, filling drinks and bagging orders. I figure I must have been mistaken about the box in the window, it's been sitting there for 10-15 minutes by now. Who knows how long it had been there before I walked in! Turns out it was my order. I finally got my food and when I got home the two parm-crusted sourdough burgers were so soggy and lukewarm. I can overlook the missing condiments, but the sad fries and burgers that had been sitting too long were so disappointing. Didn't even finish my burger. If you don't have time to dine-in, take the time to sit in the drive-thru and skip the order online/pick-up in restaurant option. Farmers Boys pricing is a bit high for us, so we don't splurge often. It's usually a nice treat for the family because we all love their food. My family was really bummed out. read more

Surprised by the mixed reviews, I didn't think this place cpuld have a bad one. Based on my experience here, I have no complaints. Farmer Boys is a place that I've come to love when wanting all American food. With a variety of menu options, I've yet to gome wrong on ordering something I didn't like. Valuing service, farm fresh ingredients and a winning taste, you can't go wrong here! Customer service is always on point here. Friendly smiles and always greeted. I can't think of a time I walked in and wasn't greeted. They go the extra mile to make sure you're noticed. Drive-thru can be daunting as expected. Although this isn't a fast food joint necessarily, although it feels as though it is because they have a drive-thru and there's always a line. Upon ordering food, expect it to take more than 5 minutes as they prepare your meal as everything is vookd fresh upon ordering. Very accommodating if anything is needed. The restaurant is always clean and tidy, as you see an associate cleaning often when a customer leaves. The decor is ugly, but I get they're trying to make it like a farm motif. Bathrooms always clean and well stocked. One thing about it, I love their sink os stainless steal. I wish more restaurants or establishments followed suit. Just makes sense for cleanliness. read more

Farmer Boys - Breakfast & Brunch Near Me - Highland, California

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The service was great but thats as far as I can go. the food was TERRIBLE I ordered a big cheese with zucchini the burger patty was cold and the zucchinis were old and over cooked this was by FAR the worst food experience I've had at a Farmer Boys read more

Farmer Boys - old and overcooked zucchini - Breakfast & Brunch Near Me - Highland, California

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The man behind the counter, I believe his name was Dominic, was very disrespectful and short us and took almost 10 minutes before e ever taking our order and still proceeded to get it incorrect and he was still very rude while taking it and was rushing my husband the whole time. The food sat at that window and by the time it was brought out it was cold. The manger was nice and helped resolved the issue but it was just inconvenient and not a good time read more

Amazing service!!! Every time I go I get treated with respect and the food actually tastes like food lol. I can't speak for every location but this one is something special. Their bacon avocado burgers and saladas are great ! read more

Farmer Boys - Cobb salada with crispy chicken! - Breakfast & Brunch Near Me - Highland, California

RAW CHICKEN- BF ate halfway through the chicken sandwich and spat out raw cold chicken. Posted pics I really wanted to like this place, but my trust is out the window.. read more

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First time trying Farmer Boys and I have to say the food was really good! I order the f'ish box' and hubby ordered 'farmer burger' both were great but the burger was chef kiss. And the cookies shake was amazing not overly sweet or bland but just right. The service was good, guy at the drive thru was super nice and very on it! read more

Kind of frustrating when the cook can't read instructions. It's a waste of money everytime I come to this location because they cant get the order right and I don't end up enjoying my food. read more

Great burger. Need more onion rings. Smaller onion. Shared a hamburger good service. Clean facility

One order of French fries took 20 minutes!! Store was completely empty workers just chit chatting. Horrible service!!!! read more

If I can't give no stars, I would the girl in the drive-through was very disrespectful to begin with. She had a very negative attitude towards me. She forgot I was even in the drive-through line because she was flirting with a coworker my salad is gross old salad. My husband and daughters food was cold so I spent $35 and the stupid girl forgot to give my receipt to. read more

Farmer Boys - Nasty old salad I couldn't even enjoy my salad. - Breakfast & Brunch Near Me - Highland, California

Usually good service and food. Only bone to pick is the customers who park in the drive-thru reserved spots. It's super annoying because the workers bring the food to the wrong cars and it isn't the workers fault at all. Don't be lazy and park there just because it's close to the door. There are plenty of spots elsewhere. So, good food, inconsiderate customers. read more

I bought a bbq ranch chicken salad once again but this time it was perfect ! It was delicious and it was so big I have some left for tomorrows lunch. read more

Farmer Boys - Breakfast & Brunch Near Me - Highland, California

18 minutes waiting at the window Food is going every way but the cars waiting. Just like Mac Donald's read more

Service was great very professional and courteous. Came to my table a few times to make sure I was taking care of. Food was prepared the way I asked and was delivered quickly. The place was clean. read more

usually great service but today was just not it. We waited 45 minutes for our order two families that came in after us got their food before us. Then one of our burgers did not come so we asked and they told us they accidentally gave our food to the drive-thru! and the lady that was serving the food had family come in and was more focused on them then doing her job!!! read more

Just ordered fish and chips and the fish was a triangle of fish that I have bought in the frozen food department at my grocery store. Not the usual breaded thick pieces of fish that we've always got. Won't be ordering that again. read more

Worst burger EVER! After spending $32 I expected not watery/runny ranch, fresh fries and what I ordered a Natural Bacon Avocado burger with grilled onions. Instead I got a regular fry over cooked meat burger on burnt toast no avocado. Such a disappointment. Get it together Farmer Boys. For the price I expect quality read more

Farmer Boys - Dry ass (natural burger) buns were not natural buns either - Breakfast & Brunch Near Me - Highland, California

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Finding ourselves on the far side of the San Bernardino Airport and seeing the Farmer Boys was a relief. Quickly turned into the parking lot and inside the restaurant. Nice and cool inside with clean restroom. The lovely missus orders the juicy cheeseburger and French Fries and I did the zuchini. Large drinks rounded out our orders....hey that lemonade is nice and tangy..and we took the time to check where we are and how to get to our next destination. It was good to stop at Farmer Boys. The service was friendly and quick and the food was extra yummy. If we ever get lost again, we know to stop at a Farmer Boys and get our bearings and foods in good time. read more

1:00 in the afternoon, 3 tables with people ordered our lunch 2 salads 1 tea 1 chocolate shake. Look for table, all dirty. Find one less dirty sit down, wait....food came no shake. Asked girl about it. Flupantly replied. I hot uo went to counter To talk to manager, no help. I understand if not enough help. But, these people were playing and joking around. Manager does not know how to manage. Go some where else... read more

Missing the mashed avocado, did I pay more the burger I ordered vs what I received . Not first time this location messed up. Learned my lesson going elsewhere. I tried read more

Farmer Boys - Missing the mashed avocado did not get what I ordered The Natural Avocado Bacon Cheeseburger did I pay more than I should have? - Breakfast & Brunch Near Me - Highland, California

The best farmer boys I've ever been to. The service and friendly workers was beyond the norm. I reheated my fries later and they were still delicious. read more

Love the service and the food is always good and freshly cooked. When I order coffee I appreciate them asking how ma y cream and sugars I want! read more

What happened to this Farmer Boys. I have been coming since they opened and always had good service and good food. I believe they need to train their cook on the menu. Ordered two salads and a burger. Burger and one salad was done 15 mins later I get the other salad. Now the burger and fries are cold. No explanation or apology. Ordered a crispy chicken salad and it barely had one strip of chicken. Sad that it has gone downhill!!! read more

My bf works literally across the street from this place and he had to take his food to go since they took sooooo long to make 2 breakfast burritos. Super slow service. All the tables were dirty. We went around and found the least dirtiest table to sit at only to wait and me eat alone since he had to take his back to work with him. Their focus seems to be drive thru and getting those orders out. Don't waste your time coming here for mediocre food and horrible service. read more

Fast service. Fresh food. Friendly help. Would recommend visiting this location Cobb Salad was good. read more

Farmer boys is always a pretty great choice. Additionally if they ever mess up or fail they are the best when it comes to customer service and solving the issue. No matter the city I've eaten Farmer Boys in, the experience across the board is the relatively the same. Nice service. Tasty food. read more