Prompt service, beautiful and clean facility, Jason understood exactly what I wanted in my haircut,…read moreand delivered!

Although this salon is beautiful and offers many services, they completely lost my business. I paid…read more$100 for builder gel on my natural nails, which is excessive considering I travel often and have never paid over $70 at other salons. I came in with builder gel already on my nails, and while I agreed to remove the previous set and add a $10 French tip on 4 nails, I was never told about extra charges added at checkout for "soaking off" and "length." Charging extra for removal makes no sense when nails are typically filed down during a new set anyway, and charging for length feels like an unnecessary add-on since maintaining length is part of regular fills and sets. Listing lower prices online only to add surprise fees is misleading, so I'd recommend asking about every charge beforehand. What made this worse is less than two weeks later my builder gel started separating from my natural nails and one completely popped off. During the appointment my nails were also burning badly under the UV light, which has never happened to me before despite getting builder gel regularly for the last 8 months. I called twice to address the issue and the manager has yet to return my call. Between the hidden charges, poor quality work, and lack of customer service, this was by far the worst builder gel experience I've had.

Used to love this place, it's becoming run down and dirty. When you are getting shampooed you look…read moreat dirty ceiling vents. All the good stylist have left. It's giving hair cuttery vibes. I know get blow outs else where, I am greet by a friendly employee, I'm offered a drink, whole different experience.

Tamiya was incredibly rude and nasty towards me. It was a very uncomfortable and unwelcoming…read moreexperience. She seems miserable and I wouldn't trust her touching my hair ever again or anyone else's for that matter. Such a horrible experience.

This place really screwed my daughter's hair up. Mostly just the owners inability to color properly…read morenot cut. After taking her someplace else and getting feedback from other colorists it's clear she just didn't know what she was doing. Try someplace else.

Came in initally for a color correction consultation that went well. Because there was not enough…read moreproduct to go through with the whole process at the time, we decided to at least trim my ends. We agreed to cut ONLY 2 inches of hair. I came into the salon with 20 inches of hair, now I have 12. It was supposed to be "even" but I was left lopsided and significantly shorter. The products used on my hair left my hair extremely dry and dull. Not to mention that there was a roach that crawled up the wall and onto the hair station where I was seated. I returned to the salon the day after and requested a refund. Was never given an apology, my complaints brushed off. I was told that they "should" be able to refund me and the manager would be in contact. 4 days later, I haven't received a call, they have not answered their phone.

Tara is absolutely wonderful! I typically get my curtain bang layers trimmed to mid-cheek and…read morelayers every 3-4 months. For $50, the service includes wash, haircut, and blowout of my longer hair, which is an absolute steal in comparison to some of the other salons. Parking is street parking only, but one hour is only 25 cents so very affordable. I recommend booking online in advance since Tara does seem to get booked up quickly. Absolutely recommend Tara and this salon for haircuts and blowouts.

Prices are extremely reasonable, so I wish I could continue to use this salon. However, since I…read morewent there to cover my sporadic grays and they were still visible after my service, I will not be back. It was my first time ever dying my hair and this salon had great reviews and the prices were fair. I did not notice that my grays were not covered until I got home. It's now a month later and what was supposed to be permanent hair dye seems to have completely washed out. My hair looks exactly the same as it did before going there. It's not just the "grown out" hair. It's grays the entire length of my hair that are back. I know that I should have went back and had them redo it, but due to anxiety (& the fact that the girls that worked there were not rude, but definitely not friendly), I couldn't bring myself to go complain. Ultimately, it would be very uncomfortable for me to go back and have them fix it after telling them that the first job was completely sub par. However, as a girl on a budget who cannot afford to have a different salon redo my hair for a while, I felt the need to let others know not to waste their money. Take it from me, who is walking around with all of my original grays that I paid to have dyed only a month ago.

I was in the market for a new salon to help me maintain the color block hair style I had. I first…read moretried them in May 2023, and have been returning for touch-ups every other month. Unfortunately, I experienced a tremendous amount of breakage when I moved to Thrive Salon to maintain my color style, even with every intervention and variable that I was able to control myself. (Tons of hair masks, silk bonnets, only air drying, wide-toothed combs rather than brushes, regular haircuts, high end shampoo/conditioner for color-treated hair, changing shampoo/conditioner to another color-safe one, oil sprays... you name it). I kept up with 7 week appointments at my stylist's request to help "minimize damage", but it didn't seem to do anything but put me out of more money, and result in me having less hair. I was dilligent about asking my stylist to do a "breakage check" every time I sat in her chair to try to prevent this. She always said everything looked great. In November, during my normal appointment, I cited that I was noticing substantial breakage. I should have listened to my gut when my stylist responded to my concerns with a surprise, stating "you usually see that up here" while pointing to my scalp. (In hindsight... yikes.) Despite my concerns that day, she didn't seem to heed additional cautions or change her approach. On that same day I cited bad breakage, she lifted a new brunette section of my hair (at my request in a desperate attempt to keep my hair style) *extremely* fast. What normally needs 3 sessions to go from my brunette to our target shade of blonde she somehow achieved in 1 with my roots, and could do in 2 to my ends. She was both surprised and excited at "how light it got" during my wash out. It seemed like she never had full control over her color processing, and didn't even know what she was expecting it to do. Needless to say, all of that hair started breaking in the following weeks, plus other strands. When I went to another salon to get a haircut (I find their haircuts to be outrageously priced at Thrive), the woman shared her concern with me on the health of my hair. She even questioned if Olaplex was being left out of my mix. I didn't have an answer. This salon, despite the high price tag, also doesn't include a basic rough dry for color services to check their work. They let people paying nearly $200 for color walk out with sopping wet hair. The manager assured that a rough dry ("not blow out, that was extra") was normal for color, so stylists could check their work before the customer leaves, but I was handed a blow dryer by the rinser last visit to do it myself while my stylist moved onto another client entirely. She didn't even check on me or say goodbye. It felt wrong. I was paying ~$250 every 8 weeks but couldn't get a rough dry? I had to drive home with wet hair? Despite the poor outcome with their color service, I also observed that I was being charged different ways and different prices for my exact same service every time I went. I was never given a heads up about the price differences, and only found out at the register after my stylist had left. At one point, I was charged for a haircut that I declined in the chair. (Thankfully I noticed!) After I was rung up, I told the man at the desk, and he quickly said "oh, well you got your hair dried, so we have to charge you for a blowout". The price of the blowout helped them retain all of the mischarge for the haircut I never got. It felt very shady to me. (Remember how the rough dry was supposed to be included?) Generally, I find this salon to be very expensive for the skill I was shown. I thought the price I was paying for my color blocking was fair, but seeing that I had so much breakage, maybe it was over-priced like some of their other a la carte menu. ($75 for a *trim* is too rich for my blood.) I'm leaving an extra star despite my experience because when I did have a chance to speak with the salon manager, she was open to feedback, stayed true to her promises of when she would get back to me, and offered a refund for the past haircut/blowout fiasco I retold above. She understandably stood behind her staff, but I was disappointed that the stylist's word was always taken over the customer's. (I have no reason to lie about a service I didn't receive....) They also got me in quickly around the very busy holidays when I called and let them know more of my hair was breaking and I needed to come in to resolve it with my stylist. I appreciate them doing that for me. One last shoutout - Jen at the wash station was seriously a highlight of my experience. Love her and wish the best for her.

Great salon. Fair prices and a wonderful staff. Lisa is a top notch stylist!!! I am always…read moresatisfied with the service Thrive Salon provides.

So great! The gals here are awesome - ask for Apple. She did some super fun rainbow colored…read morehighlights in my hair that I absolutely loved! Everyone was very kind and caring. 5 stars.

I had the worst experience with my hair color at this salon! I asked for a balayage and all I got…read morewas bleached highlights for $230 without tip. I will not be going back! Don't know why all the great reviews. I will be going back to my old stylist who is further away but at least I'll be happy with a real balayage coloring. So disappointing.

I always love shopping here but some of the employees need to pay better attention to customers. I…read morewas with my mom and there were 4 girls behind the register one of them checked my mom out and I waited figuring she'd just get me to next not a huge deal. Instead she went back to talking to all the other employees ignoring the fact I needed to check out too and I had to ask to be checked out. Not great customer service. Other than that everything was great thought it was easy to find what we needed and the store is clean and organized.

Nothing but an amazing staff and salon team. I'm always satisfied with the level of knowledge each…read moreteam member has

I went for a perm and the hair stylist told me I needed layers for the perm to look good, I said…read moreok. The layers she cut were so drastic and she cut off at least six inches to the top of my head. I told her I was upset with this and I didn't want that much hair cut off and she didn't do anything to fix it. The perm itself looks good but looking at my hair cut every day makes me want to cry. I will add a picture for before to show my length. I will never let anyone I don't know touch my hair again.

Love love love Maggie and Nikki. Both are very talented hairdressers and easy to talk to. I…read morerecently got a cut from Nikki and she absolutely listened to what I wanted and went above and beyond! She was very knowledgeable about my hair type and recommended products to keep it healthy. The prices are also very reasonable and the ambiance is warm and welcoming!

I'm thrilled to be a client of Salon 14 North! After years of being a client at a high-end salon in…read morePhiladelphia, it took some time to find a new salon in New Jersey that I loved. Salon 14 North has completely exceeded my expectations! Russ and Tammy make you feel so comfortable and welcome the minute you walk in. It is obvious that they truly care about their clients and staff. Everyone on the staff is incredibly friendly and helpful. Felicia is my stylist and she is amazing! She has great ideas and recommendations if you are not sure what you want and she will work with you to make sure you are happy and get exactly the look you are going for. My color, highlights and cuts always look incredible!

So welcoming and friendly. All of their staff is amazing and knowledgeable. Tammy and Russ have…read moresuch a marvelous team!

The appointment system is incompatible with the salon's cancellation policy…read more After my cut & balayage service months ago, I scheduled a maintenance appointment for 3 months in the future. On Monday, the day before my appointment, I received a reminder email from Vagaro but there was no option to cancel through the platform. I called the salon but it's closed on Monday so I sent Bauhaus a message through Vagaro explaining that I needed to reschedule the appointment. On Tuesday morning, 7 minutes after they opened, I tried calling again but the line was busy, so I left a voicemail. A few minutes later, someone from Bauhaus called me and I assumed they were calling me back to reschedule. Nope. They said that because I didn't cancel my appointment within 24 hours, they are billing me for 50% of the service I booked. I explained that I'd left a message via Vagaro and that I left a voicemail this morning. "You should have left a voicemail yesterday." Specific instructions to leave a voicemail instead of a Vagaro message aren't stated anywhere. I made multiple efforts in good faith to reschedule my appointment and let the salon know that I would not be making my 10am today. "I can't rebook you until you've paid the 50% cancellation fee." That's a shame. I have no problem paying the fee if it will be applied as a credit to my next service, but paying it as a penalty when the salon's booking systems don't support its cancellation/rescheduling policy is deeply unfair.

Brit always knocks it out of the park with my hair! She always gives me her honest feedback when i…read moreask her about an idea and always super responsive when i reach out for an appointment. i have been going to her for over 10 years and i have never been disappointed.