Had two more consecutive occurances where i had called Polar Air and they were available same day,…read moreagain, arriving EARLIER than their timed window. First time was to my own house where the furnace/fan unit wasn't running but outside condenser unit was. Issac had arrived with someone whom he was training so he walked them through the diagnosis process and repairs of replacing the control board. Second time was at my friends house on a weekend afternoon, where she noticed her temp was gradually going up. When i looked at it, noticed outside condenser unit wasn't running. Again, they arrived earlier than timed window. Coincidentally, it was Issac AGAIN (but alone) and had replaced the capacitor. He quickly checked the voltages of everything to make sure everything was running optimally AND checked the health of the other unit as well. HIGHLY HIGHLY recommend this place after 3 AMAZING experiences with them. Always super nice and fast to respond.

Recently, noticed my upstairs wasn't cooling down as usual so based on my first positive…read moreexperience, I immediately thought of Polar Air. Called them on a Sunday mid-day and was able to get the same day (that evening) appointment for someone to take a look at it. The fact that I can count on them for same-day service is really important to me and the fix was like 15 minutes, and the technician was also really nice. Overall positive experience, again, and the upstairs AC has been working great.

I highly recommend Mr. Cool's heating and air conditioning business. I would give them 10 stars if…read moreI could. From the time that Caroline answered my call, I knew I had made the right connection for the AC repairs I needed. She asked me all the right questions and explained that they would be able to help me today. She was very personable and professional, and she made me feel like my situation and I really mattered. I am a senior citizen, and I find that people don't always get that kind of treatment nowadays. Nick, the technician, showed up at my house less than 3 1/2 hours later. He was very thorough and knowledgeable. After running some diagnostics, he opened up the unit inside my home and then the outside unit as well. He explained to me each step of the way what needed to be done to repair my AC. I was amazed at how he had completed it all and had something like 50° air coming out of all of my floor vents in a little more than an hours time. Caroline and Nick are both assets to Mr. Cool's business, and I can honestly say they were my angels for the day as well. The cost was very reasonable, and definitely less than what I thought it might have been. Mr. Cool's has become my "go to" if/when I have any other trouble with my AC or heating. Thank you, thank you, thank you! :-)

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

They used to be called Lees plumbing about a year ago when they came to my place. They were…read moresupposed to clean out the, I think it was the blower and install a UV light for my heater unit. My son went in the attic recently and he says there is no UV light. They charged me 2k. You have to really watch these guys. I just had a big problem with Semper Fi. Scamming is bad here in Vegas. Didn't have this problem in San Diego.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

Water heater flush , plumbing inspection as well as testing the water pressure throughout the home.read more

Ethan studied our problem and made recommendations for a solution. We'll give it a few days and…read moremake a decision.

Marco at MacTech did an awesome job. Price was very good and service is great. I used a couple…read moreother places and he is by far the best .

I had a great experience with MAC Tech. Marco was able to provide same-day service when my upstairs…read moreAC stopped cooling. He was professional, knowledgeable, thorough, and took the time to properly diagnose the issue instead of immediately recommending an expensive replacement. He explained everything clearly, answered all of my questions, and never pressured me into unnecessary repairs. He replaced a failed capacitor, topped off the refrigerant, cleaned the condenser coils, and had my AC cooling again the same day. After receiving a very different opinion from another HVAC company, it was refreshing to work with someone who focused on diagnosing and fixing the actual problem. Marco mentioned they're a small family business, and it really showed in the level of care, honesty, and customer service he provided. I highly recommend MAC Tech to anyone looking for a knowledgeable, trustworthy HVAC company. Thank you again, Marco!

Excellent service very professional highly recommend. The service technician went over what he…read morerecommends no pressure which I really appreciated. Michael H was my serviceman technician.

Very well. Introduced himself. Very courteous. Put his shoe cover. Matt explained everything…read more Changed my filter. His good.

I am a new customer of Alpha Air and I am very very happy with the outstanding service by Arthur (…read morethe owner) He came on time as scheduled! He was very efficient, professional, patient and very thorough! He went far and beyond the required services - adjusted and fixed the flaws from my previous HVAC. His fees and parts prices are very fair and reasonable. Thank you Arthur! Definitely will recommend to my friends.

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

Soloman did an outstanding job evaluating my home and cleaning the vents. Thank you.read more

I need to clean my air ducts for my 10-year-old Lennox 2-zone icomfort air conditioner. My…read morehouse is a two story home, having 2000 square feet. In my attic, air ducts are flexible silver tubes. We haven't cleaned them for 10 years. I called the air duct LV heating and cooling company. Luckily, they have a promotion right now. Mr. Lior came to my house for the quote. His team arrived at 5:10pm this afternoon with the professional air duct cleaning machine. The quote was very fair and the job was done thoroughly. I highly recommend this company because of their wonderful work and prompt service.

We had a great experience from Ice Heating and Cooling, from the estimate through the installation…read moreof our new air ducts. Caio and the crew came out that very day to install the new ducts and were done in 4 hours to our satisfaction, and the job was finished cleanly! (I forgot the name of the estimator, but he was able to give us a deal that worked in our budget with friendly financing as well!)

Philip Lampkin, took care of our hot water heater needs. I've learned so much from this young man…read morefrom caring to maintaining our system. He is what I call a MASTER PLUMBER/TECHNICIAN‼ Thank you

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.