I had a great experience here! I hadn't driven or purchased…read morea car in many years & was nervous to. After going to several local dealerships, I wound up here. Within an hour, I purchased a great car with cash, they offered to drive me & the car home until they got temp plates. I paid a reasonable additional fee for them to handle getting my license plates & paperwork, and wound up having being completely happy with the service all around.. my salesman was Stephen, & he was courteous, expedient, & the team were all helpful. I would recommend to family & friends.

READ EVERY 1 STAR REVIEW BEFORE CONSIDERING A PURCHASE FROM THIS PLACE…read more IF YOURE A SERIOUS BUYER, PURCHASE SOMEWHERE ELSE. THIS PLACE IS NOT AN OPTION. Absolutely awful. Trying to purchase a car with cash out of state with only 2,000 miles on it. Car worth 20k. Called at 9AM when they opened. I asked for video to show imperfections of exterior and interior of the car since this isn't my first time purchasing out of state. It is now 3PM and I don't even have a follow up. If you enjoy making people do their job, purchase here. It will take you a year to do the simplest task. You will have absolutely no luck if you're not in person. I'm being told appointments are the priority. Eric my "sales rep" told me he would send it shortly at 10AM. That turned out to be a lie. He completely ghosted me because I'm angry it takes hours to purchase a car with cash in hand. They don't want your money unless you make it convenient for them. And guess what? It won't matter if you're successful in getting one from them because they only sale trash. The fact I was supposed to call and purchase 2 other vehicles at 9AM really pisses me off because I wasted hours for no reason at all.

Steve and the team are incredible! If you're looking to buy a new vehicle they are the place to go…read more if they don't have the specific car you are looking for on the lot, they will find it for you at a great price. I also take my cars to Nationwide for service and they always exceed expectations, no matter what the symptoms are they figure it out in a reasonable amount of time and for a great price

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

I've been buying cars for 40 years. It's worse than going to the dentist, very long and painful…read more In all my years, I have NEVER had a good experience as I have had recently with Carlos at Freehold Subaru. The first time we went there, I told Carlos exactly what I wanted, with no bullshit. At this point in my life I don't need any bullshit. He got it and delivered. It took 1 hour and I ordered my car. I took delivery of my new car yesterday. It couldn't have gone any smoother. The whole process took 1 hour, that's it. I got the car I wanted, at a reasonable price, I got a big trade-in value on my other car, Carlos was very sweet, knowledgeable, professional...I can't thank him enough for his excellent service. I highly recommend you give Carlos at Freehold Subaru a shot, you won't be disappointed.

STOP CALLING ME RACHEL!…read more I made the mistake of looking up a vehicle price on Kelly Blue Book. I have been bombarded with phone calls, text messages, and email from Rachel at Freehold Subaru. I asked Rachel nicely to stop texting/calling/emailing. She sassed me the first time telling me that "she only called once!". Well now we are at least 5 phone calls in plus multiple texts which have been stopped and emails. I wrote to the GM to ask that they stop contacting me. I promised them that if they continued to contact me that I would flood the internet with bad reviews of Freehold Subaru. Rachel just phoned me again. STOP CONTACTING ME. I will never do business with you pushy, PIAs.

We had such a wonderful experience leasing our new Hyundai yesterday, May 25, 2026, and we…read moreespecially want to thank our product specialist, Matt Carlin, Freehold, Hyundai, for making the entire process completely stress-free. From the very beginning, he was positive, reassuring, and genuinely helpful. We only discussed pricing once, and there was never any pressure or attitude - just professionalism, patience, and respect throughout the entire experience. What stood out most was how sincere and honest he was. He truly made us feel like he wanted to help us get the right car and make the process smooth and comfortable. Leasing a car can sometimes feel overwhelming, but thanks to him, everything went so smoothly. We truly appreciate trexcellent customer service and highly recommend working with him. Anthony and Maria Lombardi Matawan, NJ

A little over a year ago we had a great experience getting a Genesis here, so we went back when we…read moreneeded another car and once again they were fantastic. See Tyler Lugo!

My sister and I were immediately met with friendly, helpful, professional service from my salesman,…read moreJon.

We met with a great sales associate - Iryna. She is very knowledgeable and answered all our…read morequestions. She is pleasant and we loved working with her. I recommend her to anyone looking for a new car. We think allamerican subaru is a great place to buy a car - no pressure and good deals. Don't forget to ask for Iryna!

Know what you want? Know before you buy, Know your purchase value? Great don't run to just any…read moredealership RUN to Excel Auto Lounge! Any of the representatives are highly qualified and supported by management that cares not just to sell you but to get you in the right car. Remember this it's up to you too it's a partnership be honest with yourself and them! They are a liaison and advocate between you and the lender, and they fight for you to get in the right financial position! That's what you want! Now the quality of cars ... it's a great range - a one stop shop. Everyone wants the Mercedes, if that doesn't work out Audis are available, Nissans, Toyota if you don't see it ask for it. Don't rush it's not a sprint out it's a day out. Take your time you're investing in a vehicle why rush the deal? Location is very clean and accessible. I came from Southampton, Long Island, NY, and they met every expectation to put at ease get comfortable and let them do the job they are great at doing. Negative responses IMO is not at the fault of the salesperson people need to look at themselves before pointing fingers. Remember you have rights and options they let you know what it is. Take the time, find what you like and always have a backup. I delt with Nick he was fantastic! He'll be around for a long, long time, great communications, works hand in hand with management, and provides options. Feel free to reach out to me for further thoughts but I believe I said it all ! Happy Ventures !!!!!

Flat out crooks Will need to file fraud charges…read moreO return calls Bogus add on fake dollar charges Overcharging MVC, warranties

Me and my fiancé went to look at a car. We loved the car and my fiancé wrnt the next day to buy the…read morecar . He had the car for two hours and check engine light came on . Je called the sales people and wanted him to tale car to someone in Bayonne to look at it stating it's just a sensor but in all actuality it was the timing chain ( which is not a quick fix). He took car back and demanded his money in which he paid in cash.. They gave him a check instead of cash . I will never refer anyone to them mainly because we asked before we bought car if the timing chain was changed the dealer said yes they cars are throughly checked before they put them put out on lot .

Purchase a vehicle from them in February Vehicle has a lot…read moreof pending issues that are not covered through the warranty provided Warranty does cover anything

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

I had a great car-buying experience at Honda of Freehold. The staff was friendly, professional, and…read moremade the entire process smooth and stress-free. They took the time to answer all my questions, explained everything clearly, and never made me feel pressured. The selection of vehicles was excellent, and the team helped me find the perfect car for my needs and budget. From the test drive to the final paperwork, everything was handled efficiently and with great customer service. I highly recommend Honda of Freehold to anyone looking for a straightforward and enjoyable car-buying experience. I'll definitely consider coming back in the future!

A service contract was included in the price of the car. The car salesperson and the customer…read moreservice person could not explain what services this contract covered. I asked if tire rotations were covered under the contract. The customer service person said tires only needed to be rotated if the car was driven a lot of miles. I asked for the contract documentation. I was told no documentation was needed because the VIN on the drivers side door would be scanned when I brought it in for service. Don't waste your time here. Go to DCH Kay Honda instead.