I have been using Fast Plumbing for years and never had a bad experience. Melissa is always so helpful over the phone, and the plumbers that come out have been courteous and efficient. They also understand prioritizing and triaging so if you truly have an emergecy they will be there to help you right away. Once I had a major leak under the slab and in getting multiple bids they came in as the only reasonable solution. Not the cheapest but reliably great work and great value. read more

We have used Fast Plumbing for many years now. Their plumbers are professional and work hard to get the job done. We have used them for some serious jobs in our home such as replacing the main water valve, water heater replacement in our attic, replacing plumbing pipes, shower plumbing, sink plumbing. During the freeze of 2021 we lost a huge Oak tree and the root-ball busted our main water line to the home and they did a fantastic job getting our home repaired. Their customer service team is A+ amazing as well. read more

Regrettably, my usual plumber wasn't available, prompting me to contact Fast Plumbing based on a referral. They quoted $675 for a job estimated to take one hour, aimed at replacing two cartridges in a malfunctioning bathtub (Water wouldn't turn off). Upon expressing our intention to seek another plumber, we inquired about their diagnostic fee, which surprisingly exceeded $275. I strongly discourage utilizing their services. I ended up getting another plumber and they repaired it half the cost. It's worth noting that they operate on a bid system rather than the typical hourly-based process unless for other issues. Initial diagnostic fee was $275 which they never disclosed. Ended up paying $125 diagnostic fee which they did reduce after I pleaded with them. Will never use them! Lesson learned, always ask if its hourly and what the diagnostic fee is. As someone involved in the Real Estate sector, witnessing a company behave in such a manner is not ethical business practice. I've collaborated extensively with various Plumbers, and this particular experience stands out as the most unsatisfactory. read more

Fast Plumbing was amazing-- from Receptionist to final solution. They sent a great team in one day. The tiny leak under my barn foundation was a complex problem to locate. They used the best equipment but more importantly, they were logical and practical in their approach to diagnostics. They walked us through the process and didn't mind me hovering. Also, important is their consideration of cost. They found the leak in the first hour. And they gave me options on repair. We chose to break concrete ourselves but they gave us a guiding plan on how to repair it. They came recommended by a local plumber, Union Jack, who doesn't do foundation leaks. I appreciate the referral and will always use Fast Plumbing in the future. read more

Fast Plumbing - Plumbing Near Me

Really good service. Two men showed up an professionally diagnosed the issue. They tested the areas where I saw water.

An absolute lifesaver when you need specific unusual plumbing parts. They have a huge selection, and a tremendous amount of knowledge.

Call them and ask for Stephen for leak detection! We had a leak that we couldn't find and were quoted really high prices to just find the leak from other local plumbers. Stephen was calm, not alarmist, and found the leak very quickly and fixed it at a very reasonable price. Customers for life, it is really hard to trust repair people and Fast is very trustworthy and hardworking. Thank you. read more

True to their name Fast Plumbing got the job done in no time...and for a totally reasonable price! Thank you Eric for doing a great job!! I will be recommending you and Fast Plumbing to my friends and family. read more

Fast Plumbing - New kitchen sink faucet - Plumbing Near Me

Wow! Read the comments from Fast Plumbing regarding my original review. Wow again - what they wrote and what the truth was is very far apart. I would NEVER recommend Fast Plumbing because :1) they were slow and 2) they quote payment terms then change payment terms at the last minute and try to hold us hostage for cash payment. We appreciate a vendor wants to ensure they get paid, but you tell a customer up front what the payment terms will be - you don't change last minute and try to hold customer hostage. I did not find dealings with Fast Plumbing very good and would NOT recommend them. read more

Very disappointing experience. These guys took up several hours of my time yesterday using acoustic equipment to try to identify the source of a pipe leak (they claim to be experts in leak detection, per their website: https://fastplumbingaustin.com/water-leak-detection/). After drilling a number of holes in various locations, they confidently spraypainted the spot, noted in the invoice that they "correctly" "pinpointed" the leak -- and as a good person, promptly paid their $500 bill. Things started to smell fishy when they quoted me $2800 to repair the problem (another well-reputed plumbing company quoted us a fraction of that amount for the same repair). So we called in their cheaper competitors the next morning. It turns out that Fast Plumbing was completely off. They were not only way off from the leak, but had not even identified the axis where the pipe was. This caused us extra damage to our driveway to unnecessarily dig up the spot they had incorrectly identified. We called Fast Plumbing's office to ask for them to either refund the $500 I had wasted, or come back out to actually identify the leak (without charging me more money), and they refused in an offensive and aggressive manner. I would advise anybody who values their money to take their plumbing and leak detection business elsewhere. read more

Had extremely high water pressure and had to replace a busted pressure valve. Stephen and Cody did a great job. My normal plumber referred me to them bc he said they do great work. They told me what needed to be done, why they were doing it and how long it would take. Not sure if the charge was more or less than normal, but I didn't have time to call around. They got the job done well by friendly people who were able to come out quickly. read more

I had a complaint from someone feeding my cat that the inside of my house smelled like gas. I was out of town at the time, so I looked at Yelp to find a plumber that could handle finding a gas leak. It turns out that the only problem was an appliance where the gas was left on, but there was no flame. There were no other leaks anywhere. In the process of checking for leaks, the plumber with Fast Plumbing turned off the gas. They said they turned it back on, and left. After they left, my stove would not fully heat the oven. The flame for the "high" setting looked very low. I called them and they came out, but could not find any issues. The next day, I had no hot water. I called them again. They came out and tried to light the pilot on the water heater. It would not light. The plumber then looked at the gas at the source and realized that the first plumber had not turned the gas all the way back on. That seems like a very fundamental mistake. Their mistake left me without hot water and the ability to use the stove for 2 days. Then I received the bill. They wanted $500 for the privilege of having them come to my house and checking the gas lines. I thought that was outrageous! I called and complained and they finally agreed to drop the bill to $450. Still, I don't think the service I received was worth $450 or $500! They presented my payment of $500 to my bank, but the bank rejected the request for payment because they thought the transaction was fraudulent. The next day I received a nasty message from them saying that if I didn't pay up, their legal department would file a lien against my house! I called them and explained that my bank rejected the transaction, not me. I asked them to send an invoice or a link where I could submit payment. That was around 7/17/2020. I didn't receive what I needed to pay them so I called them the next day. I still didn't receive what I needed to pay them, so I called again. This went on day after day after day. Finally, after all the hassle, I received the link that allowed me to pay them from their accounting department on 7/31/2020. In my opinion, Fast Plumbing provided very poor service for a very high price. I will never use them again, and I encourage everyone else to do the same! read more

What a great experience! I called them after being quoted $3,500 for a leak repair with my water softener through another company and they were quick to reply and get us in the books! They were able to have someone over to make our repair the next day for around $500! Our plumber was friendly and very knowledgeable, and gave us lots of helpful information as to what we can do to keep our water softener longer but also what to do to prepare for a new one and what we will need in the future. Our whole experience was great and we will be using them again in the future! read more

I had a clogged bathroom sink, and none of the DIY solutions I tried (plunging, enzyme-based drain opener, etc.) did any good. I called Fast Plumbing, and Eric and his assistant arrived promptly and did a great job fixing the problem. They were also very good about observing COVID-19 precautions--very conscientious about maintaining distance, wore masks, communicated with me by phone while I waited outside, etc. I highly recommend them and also their office manager, who was very efficient, helpful, and pleasant to work with. read more

Steve and Eli came to our house in less than 2 hours after we call with a plumbing emergency. Our water softener had failed and we had no running water in the house. Showers, water faucets & toilets were all useless so we appreciated their quick response. The young men wore masks for safety and were very polite. They replaced our water softener, cleaned out all our pipes for freshness and cleaned all faucet heads. My husband is a mechanical engineer and approved their workmanship. We highly recommend them. read more

Hot water in shower was running hot and cold, something was wrong with the tankless hot water heater, but I couldn't figure out what? Put a request on Yelp for new unit and quickly got a response from Melissa (super organized, helpful) and relayed the details to 'master plumber' who said lets have an experienced tech diagnose to see what's really wrong, so we don't replace and still have the same problem. Cobey talked to me, replicated the problem in the shower and bath sink. Certified and trained by Rinnai, he knew a lot about Tankless sytems. Turns out the heater wasn't getting enough flow with calcification 'cause I hadn't flushed the unit every year. Talkless systems are a mix of electronic sensors and mechanical systems which can be tricky. A+ to Cobey and Aaron who were cheerful, knowledgeable and got the system installed same day. Didn't try to upsell or play any games. Reasonably priced (I also got competitive prices) and really did a great job, cleaned up and unit works perfectly. Highly recommend. read more

Fast Plumbing - New Rinnai tankless hot water heater - Plumbing Near Me

*UPDATE* Based on the response from the business, I have upped my rating to 4 stars from 2. As I said below, I've already had the work done by another company, but I appreciate the response. Since I wasn't actually present for the interaction between my wife and the employees, I am willing to give this business the benefit of the doubt, since there are no similar previous complaints regarding them... *UPDATE* I've written over 150 Yelp reviews, and only 2 of them have been 1 star. This was almost #3. The only reason I am giving 2 stars was because the service was in fact fast, and the employees were at least polite... Our water heater died after 12 years of faithful service. I reached out to these guys via Yelp because my regular plumber was out of town and unavailable. These guys showed up as scheduled the following day (10-16-19). I was away from the house, so my wife had to deal with the plumbing team. They examined the water heater and confirmed that it needed to be replaced. This is where things went off the rails... My wife was told that it would cost 16,500 dollars to replace the water heater! My wife asked if they meant 1650 dollars and was again told the price to replace the heater would be 16,500 dollars. She said that the guy told her this was because they would have to replace the corrugated pipes leading to the heater because these were not "up to code." I could take my family of four to Disney World for an entire month for 16,500 dollars. I could buy a decent car for 16,500 dollars. I could partake in an entire weekend of Lamar Odom-esque debauchery at a brothel in Las Vegas for 16,500 dollars. A friend recently spent less than 16,500 dollars having his entire bathroom remodeled, including new tile and a fancy shower with jets in the ceiling and side walls. Needless to say, we did not go through with the installation. We waited for our regular plumber to get back to town the following day, and got a nice new 50 gallon water heater installed for under 1400 dollars. I was really surprised this happened, given all the great reviews this business has received. My wife said the kid that gave the quote did not seem like the brightest bulb in the box. She thinks he just may not have known what he was talking about or might have made a math error. I think that is being too charitable... I think it is more likely that the kid assumed my wife would just go along with whatever he said because she probably didn't know any better. Little did he know that my wife actually has an associate's degree in code-welding, and she said his explanation about the pipes and how they had to do all this extra work made no sense at all. I'd like to think all of this was a misunderstanding of some sort, but I don't see how it could be... read more

My garbage disposal was broken, they were able to come very quickly to come fix it. Upfront about the cost and even showed me how to fix it myself if it happens again! read more

Had a big job that required going through floors/slab and excavation to repair a drain leak. Eli took it on and stuck it out until late after hours to get the job done. He maintained his professionalism the whole time and did a great job. read more

Used Fast Plumbing for annual service for our outdoor tankless water heater. Good communication, fast service, fair pricing.

I scheduled an appointment for today and got off from work early for that. When they didn't turn up I called them they said someone called to cancel it. Totally unprofessional. Stay away from them! Update based on the comment: That is a lie. Me or my wife did not call you. No one outside of your office had that information. If you had to cancel it, you could have just called me to let me know. I wouldn't have had to take off from work. read more

Eric with fast plumbing was fantastic! It all started with prompt answering at the phone, followed by a same-day appointment. Eric showed up on time and slaved away in the attic to solve my problems! Thanks! read more

Fast Plumbing deserves ten stars for their outstanding service installing our new hot water heater. From my first call to schedule the appointment, I found their staff to be extremely friendly, knowledgeable, and efficient. The technicians arrived on time and were incredibly polite and professional. They clearly explained the process to me and answered all my questions patiently. The installation went smoothly and quickly, with no unexpected costs or issues. I searched many plumbers in the area for this job, and Fast Plumbing was by far the most helpful, affordable and skilled company I found. Their customer service is top-notch across the board. I would enthusiastically recommend Fast Plumbing to anyone needing plumbing services. This company really deserves the full five stars for their excellent work! read more

"We did locate the line that was leaking under the slab we recommended a reroute that normally runs around $3,500" --- we were told by the lady that we need to pay 8K~10K to have it fixed and we were NEVER told the location of the leak. We were NEVER told this could be fixed for $3500. Even today, this company is still lying. I sucked it up when your company scammed me $1315. Now you are supposed to sucked it up for what you did. read more

I reached out to Fast Plumbing to investigate a water leak. They were prompt in their response and able to help me the next day. Kudos to technicians Steven and Paul for being able to detect the leak quickly, giving me a rundown of estimated costs and explaining what the situation required. Steven is very knowledgeable and outgoing. read more

This was our first time using Fast Plumbing Austin. They definitely responded promptly which we appreciated, and we thought they had fixed the issue (and indeed may have). Our uncertainty is that the same issue transpired a few days later but in a different area. In all fairness, the second-time-around issues may have been previously difficult to detect, but it's also possible that they should have been detected with the first service. Our greatest and main dissatisfaction with Fast Plumbing is that they charged a rather exorbitant fee ~2 hours work (over $600). We then had to spend another $200 for someone else to come out several days later to fix continued/new issues (but again, whether they should have been detected at first service is uncertain). I reached out to the owner by phone and email several times over the past two weeks to ask him to double check the billing cost (perhaps there was just an error when calculated). I have not yet received a reply. My husband and I are realistic to the cost of plumbing service, however, this experience seems extraordinarily high. The service itself was satisfactory at the time. If this company wasn't so expensive (and if they were responsive to my concern), we probably would have used them again. read more

Great job with a leaky sink, and helped me out with a sink install while here. Crew was professional and efficient, good guys. Price was fair. read more

True to their name, Fast Plumbing sent two technicians the day after I called (compared to other outfits that were scheduling 2, 3 & 4 weeks out)). They found the problem & fixed it within minutes. Fast, reliable, affordable. Highly recommended. read more

We've had a ton of issues with our instant hot water system, and had several local companies like Radiant come out to fix it. Every time we're out a few grand and 12-24 months later, another leak. Eric and Jose from Fast Plumbing went above and beyond to fix things on a couple of separate visits, were super friendly and trustworthy, charged us reasonably--we'd definitely have them on speed dial for the next time! read more

This was an emergency project and Fast Plumbing came through marvelously and at fair price! Eric and Sparky were professional, expeditious, knowledgeable and friendly. They were able to replace a sewer pipe and main within hours. In addition, Melissa provided any necessary updates on all of the other aspects to this type of repair. I would recommend Fast Plumbing for any major plumbing project and I would presume small projects/repairs would also come out perfect as well! read more

I feel like I'm being a bit generous with 3 stars. Noticed a stream of water coming out of our garage on a Sunday. Later that night, we saw water seeping out from the baseboard in our dining room, right behind the refrigerator and figured it was the pipe that feeds the fridge. Called Fast Plumbing on Monday because they were the first company we reached that could come out the same day. They were upfront with the costs, there was a service charge, then they were going to do a hydrostatic test to see where the leak was. It would be $500 and then estimate further repairs, don't fix drywall they have to remove, standard stuff. I looked at the towels collecting water along our baseboards and agreed. Was befuddled when they returned about 15-20 minutes later and said there was no leak. I looked again at the water coming from the baseboard immediately behind the fridge and questioned again how there wasn't a leak. Was told it was either the roof or the a/c plugged. Took them at their word. There was no damage to the roof (let alone rain) so we got up in the attic and were checking the hot water heater and the ac pans to see if there was water. No visible leak in the insulation, etc. We couldn't figure out where the water was coming from, since we were told there wasn't a leak. Still a stream of water coming out of my garage and outside the foundation was visibly wet from the bottom of the bricks to the ground. Flash to Thursday and the leak could no longer be contained. There was now a steady stream of water coming out of our baseboard. Every single towel, bathroom rug and blanket was placed against the baseboards and were soaked through by morning and our dining room was half flooded, even with everything on the baseboards. The wall was now obviously wet. So, we pulled the baseboard behind the fridge and viola! There was a leaking pipe, exactly where we said we thought it was leaking on Monday. Turned off the water to the house at the street and the same guy came back out. By then, we'd started pulling some of the soaked drywall, too. They fixed the leak and did another hydrostatic test. Said the first one didn't show a leak because the pipe was clogged with calcium or they didn't have the water turned off all the way at the street and it was being replaced at the same rate it was leaking, which would seem like it was holding pressure. What do I know. Maybe it's true, maybe it's an excuse. Now, we're staring down the face of a homeowners claim with flood cuts on all three walls in our dining room, the wall in the kitchen where the fridge is, and possible rebuild of one of our bottom cabinets. Would it have been necessary if they'd fixed the leak on Monday? Maybe so. It looks like it was a pinhole leak for a while before it got to this point. Would it have been as extensive as it will be now that we blindly let water leak through our house for 4 days based on their testing? No, no it wouldn't. I take some of the blame, I guess, for being trusting their evaluation when it seemed wrong at the time. At least they didn't figure in another trip charge and gave us a $100 discount off the 2nd repair bill. I do not think, based on my experience with them, that I would use Fast Plumbing again. read more

My landscaper had taken some pressure readings and he had told me that we had low water pressure on our property. We called Fast Plumbing to come and take some readings and adjust the pressure upwards if necessary. Initially the person on the phone tried to quote me $350. When I told them I was going to call some other places, they immediately reduced the price to $125. Two plumbers arrived pretty quickly. If nothing else, these guys are fast. I'll give them that. A minute or two later they informed me that the water pressure was 60, which was normal. When I walked up to look at his pressure gauge, he quickly disconnected it from the tap before I could get a look at the reading. I had him reconnect it and magically the pressure was now more like 40. I had my landscaper measure the pressure at the same spot and my landscaper's reading was even lower. Of course, the plumber said that the landscaper's tool was broken and the landscaper said the plumber's tool was broken. [Spoiler Alert - I later bought 2 pressure readers on Amazon and both of the brand new gauges matched the landscapers measurements exactly. So this plumber has a faulty gauge] At this point we told the plumbers that this pressure is too low and we need it to be higher. He informed us that there were likely other people on the street showering and using the water, and that this was the maximum pressure that we could get from the city. My landscaper, who has been doing this for years, knew that the plumber was full of BS. We told him we might as well try to adjust the pressure valve. It was very clear the plumbers just wanted to just leave with their $150 after about 5 minutes, so they were NOT happy about doing this. The plumber told me that rotating the valve counter-clockwise is what would increase the pressure. The landscaper said that the correct direction for increasing pressure is clockwise. The plumber turned it counter-clockwise and the pressure dropped down to 30. He again made up some excuse about the city not supplying high pressure to this area. The entire time, they were rude, angered easily, and were just plain wrong about everything they said. By the time they left, we had far LESS pressure than we had originally. So we literally paid money to have two guys from Fast Plumbing tell us falsehoods with bad attitudes. We ended up hiring another plumber who easily increased the pressure for us. The pressure from the city was about 80, so there was more than enough pressure available. If you're looking for plumbers who arrive FAST and are utterly incompetent, then Fast Plumbers is for you! read more

I had purchased an outdoor lever faucet and contacted Fast Plumbing to install. When the job was done they had installed it sideways so when it's turned on, it sprays water on cable box. They said it was only way it would install. I asked if they had a lever faucet that would install correctly and they said no. So $200+ and I'm going to have to have this redone at some point. You'd think for that price they would at least offer to come back and fix it with the right part. But no. I would not recommend this company. read more

I called and spoke with the owner regarding my outside water system spurting out water since 1/1/2018. Now, I have to admit, I know nothing about plumbing, at all! Please follow along closely, because it gets very interesting... I stated to him the issue as well as provided pictures, upon his request, and let him know I found the main water valve and shut it off, and our home has been w/o water since New Years, yep, that's right! Perfect way to bring in the new year you're thinking, definitely not. So; after sending pics and him telling me what the issue was, he then quoted me $700 to fix it. I was shocked! Now, like I said, I'm no plumber. But, I'm also not a complete idiot either! I knew my unit was above ground, and that it wouldn't require any digging. I didn't share my frustration just yet, because I wanted to do my research first, and find out if that inner feeling of being taken advantage of was correct. And yes, it was! I called around and spoke to a plumbing company to get a idea of the price for parts, and what I found out was astonishing. They informed me, the parts to fix my issue would cost me roughly about $160. So, now I'm really feeling upset at this point. How in the hell could a so called "reputable" company want to charge me over $500 in labor!? I begin to make excuses for them. Like, maybe they use a special type of piping, or tool that's needed that's crazy expensive, and only licensed plumbers can use, pathetic I know smh. Well, readers. That wasn't the case, at all. Keep following me here, it gets worse. A gentleman by the name of Mycal (Michael) showed up and he was very professional, and I can tell he was extremely knowledgeable in his field. I begin to explain to Mycal, if there was a breakdown I can get of parts vs labor before doing any work, so I can see exactly what I'll be paying for. To his defense, it wasn't much he could tell me, being that his boss is a complete scam artist (My words, not his). He politely told me he's unaware of pricing, and his job is to only do to the work. I replied, I respect that. And asked if he could get his boss on the line to re-negotiate this absurd quote. After speaking to his boss, in which I was very surprised the so called "boss" wouldn't want to speak with the customer himself, if that wasn't already a red flag. He begins to tell me, that the same top valve pc I found for $150, they're charging $300, and the labor would be $400. I asked him, how long would he expect to get this job finished. He replied, in about an hour. At that moment, I realized I've been lied to my whole life. Why go to college and work in corporate America?So, for any lawyers that's reading, you're wasting your time and money. Clearly, being a plumber, earning $400/hr is where it's at. So, after hearing this ridiculousness. I politely told him, I'm uninterested and apologized to him, and him only for wasting his time. About 15 mins pass by, and I receive a call from Truit Strickland aka "Lee" yapping off about how I cost him X amount of money, and wasted their time etc...and I'm cheap, and blah blah blah. I replied, have a good day:) that's right, kill em with kindness people. So, if you think that was the worse of it, you're sadly mistaken. I then get a call back from another plumber I left a vm prior, and sent the same pictures, as well as described the same issue. His name is Leonard on behalf of LG Plumbing btw (Stand Up Guy). And what he said next had me fuming! He goes, sir; you don't need to replace your sprinkler valve right now, it can wait, being it's the winter time. I said, excuse me? And he stated, yeah it's only the sprinkler valve. Turns out, all I needed to do was to turn two levers off on my top valve to my sprinkler unit, and I can still have running water to my home; just not to my sprinkler unit. So, Lee (Owner) knew my family didn't have any running water, and wanted to capitalize on my ignorance of plumbing, and to over charge me, on something that wasn't even crucial to begin with. It's sad tbh, that there's good workers out there working for such scam artists! **I advise anyone who is thinking of hiring this company, to do your research first, as well as ask all necessary questions upfront**. Or save the headache and hire someone with a heart and a pulse! On the other hand, thank you Mycal for being polite and professional, and thank you Leonard for not wanting to take advantage of people, and chose to help me vs making a quick buck. **Update 2/19/2018** I have been harassed countless times from the owner to recant my review. He's even went to the extreme to threaten me with a SLAPP lawsuit if I didn't. If he would put as much effort on doing the right thing, and treat customers with the respect they deserve vs using all his time on threats and intimidation, I'm certain he'll prosper. There was nothing I wrote that wasn't true. Be aware Yelpers! God bless! read more

Eric and Eli were put on the case right when I called, and I spoke with Eric before he even came out. I really like the preparedness here. Then they were at my door in about the time it would take to drive to my house. To my great surprise, the work needed was less bad than thought (No part replacement!!) and they fixed the problem at way less cost than quoted! They COULD have ripped me off or even replaced the part perhaps unnecessarily, but they didn't. These are my new guys. They also gave me a solid quote for a wholesale replacement (which is probably needed ultimately) that is about half what i got from another company an hour earlier. Don't call the "other company" - call Fast Plumbing first. read more

We paid this company $3,100 just for a diagnosis. After talking to friends and neighbors, we've never heard of such a high price for what amounts to an estimate. I'm making sure no one ever pays this company again. Once they walk in the door and start doing tests, it's hundreds of dlollars. Then they tell you they need to do more test, and it's hundreds more. I still can't believe they charged us $3,100 for an estimate (not one bit of repair actually done, not a single dollar of that estimate goes toward future repair). We even called to tell them how upset we were and how we couldn't even afford a second quote after what they charged us. The owner said he'd get back to us in a couple of days about a lower quote. He said he'd work with us. It's been a month and not a peep. Go elsewhere! They will tell you how they're one of only a few companies that do a certain kind of diagnosis. They're full of crap. read more

Eli and Steve replaced my water heater and did a very good job. They were fast and reliable. I would definitely use Fast Plumbing again

My biggest complaint is they charged me for a permit that they never pulled with the city. Permits are required, Fast Plumbing will tell you that on the phone, and in my case they tacked on an additional $275. An inspector called me out on it when I had some different work done a few months later, I followed up with the permit department and they confirmed it. When I discovered this I contacted Fast Plumbing and they tried to claim that it was never part of the deal and the proof was that the receipt they provided me wasn't itemized with that specifically listed on it. I finally got them to cover and schedule an inspection to get this all straightened out, but it wasn't easy. I'd never recommend these guys. read more

The customer service is great. Sparky and Ben showed up with mask on even though they were working outdoors. Contacted customer service for the electric water heater..and discovered that the filters were clogged.once the filters were clean every thing worked great.. Thank you for taking the time to be thorough..this would have been a costly repair... read more

Charged me double the quoted price for diagnosis of the problem, gave incorrect information, & offered a solution that will not work for my needs. I do not suggest this company. read more