I DO NOT RECOMMEND - GO TO REAL PROFESSIONALS For starters, I called to schedule an appointment to have a nail removed from my tire and asked for the first available time, which was 12:00. Upon my arrival at 11:55, I gave my information and keys accordingly. After waiting 35+ minutes for them to take my vehicle into the garage, I was told my front-end tire alignment was off and would cost $129 to align it. I recently had the vehicle aligned less than 2 months prior because I had new shocks, struts, and springs installed. I told them I would like to talk to the previous company that did the alignment and did not want the service. After waiting an additional 30+ minutes, I was told to come to the back, where I was shown massive chips out of the inside of my tire due to their improper removal of the tire from the rim. I was then told a completely fabricated LIE, blaming the previous company that worked on my vehicle. Which I called them out on. I was told I didn't need to pay, as I was so disappointed with their service. I get home, and after inspection, I notice they didn't even put the air cap back on after filling my tire with air. TLDR - Dishonest, Amateur, Unprofessional, Slow, Pathetic read more

Plaza Tire Service - Didn't replace air cap. - Tires Near Me - Springfield, Missouri

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I had 4 new tires installed on my 17 foot trailer last fall and Service was excellent ! Price was even better and super competitive with other local tire shops ! Thanks to Mark kiser & his teammates. I was able to haul a large trailer load of compost for my garden today with no problems. Recommend this store as # 1. Thanks guys ! read more

Plaza Tire Service - My spring load of mulch from southwest yard waste ! - Tires Near Me - Springfield, Missouri

DO NOT BOOK ONLINE. Service here is average, standard cookie cutter auto shop that tries to get you to buy more than you need. Would give 3 stars but extra points get docked for the online scheduling. I had made an appointment for first thing in the morning, but it seems the online booking doesn't work so I was treated as a walk in and had to wait 2 hours just for a vehicle inspection. Why have online booking if you have no intention on honoring the appointment time? Interesting practice to say the least. Second bad experience here so I will probably not return. read more

I had an emergency tire situation and these guys were so helpful!!!! I was having a very stressful weekend, and they were beyond nice to me. They treated me with kindness, helped me figure out my tire, AND gave me their service for free. I would 100% recommend this location and will be going back for a long time! read more

I was taking a 1,300 mile trip to Miami Florida, and went here before to get everything checked out. I ended up spending $300+ on dollars on an oil change, new belt, brake flush etc (half of which I probably didn't need, but did it to be safe). When I leave, I notice the check tire pressure light is on. I also notice I have no windshield wiper fluid. Interesting, I told them I was going on a 1,300 mile road trip and asked them to check EVERYTHING. I take it back, and the owner was super rude. He basically blamed it on me, and said the Honda tire pressure light is hard to fix but he'll try. Then he said they did fill up my windshield wiper fluid but only half way (???) so there must be an issue with my car. According to him, none of it was their fault. First of all, if you check the tire pressure then turn the light off...whether it's hard or not THAT'S YOUR JOB. Second of all, why would you fill my windshield wiper fluid halfway full? And why would it be my cars fault? Funny how it worked as soon as you actually filled it up. Third of all, and most importantly, why would you BLAME THE CUSTOMER and the car for YOUR MISTAKES? Quit being lazy, take ownership, and fix your mistakes. Who knows if they actually fixed anything else. How irresponsible to half a** a person's car before going on a long road trip? Maybe because I'm a woman? I never thought in the year 2020 I would need my boyfriend, uncle, or cousin to take off work to go to this shop with me so they don't lie and rip me off. Based on the other reviews by women, this is a reoccurring issue. Clearly, I will not be going back. Nor will I recommend any friends and family to go. Take your hard earned money somewhere else. read more

My husband got a flat tire on a really cold day, we both got off work at 5pm and rushed home to take the tire off by the time we got to the shop was about 5:50pm(they are closing at 6pm), they were gladly help us, everyone rushed in troubleshoot. They finally fixed the tire, help us load it in the trunk and said this one is on them. We were really grateful, not only because they took us in at closing time, but they were so friendly, nice and generous. We will coming here next we need a tire or an oil change! read more

Plaza Tire Service - Complementary Coffee and water - Tires Near Me - Springfield, Missouri

Made two appointments for this morning several days in advance. Arrived to be told that they dont take appointments and it would be a long timebevore they could get me in. Why take appointments if you dont actually take them???? Had my day planned around this and now cannot get in anywhere else. Worst customer service!!! read more

Great group of guys they were insanely busy but still polite and you could tell they were working as fast as possible. I really appreciate their great attitude. I buy tires here and get oil changes etc. they don't do major repairs but they do a great job on maintenance. read more

Oil change/front brakes replaced. Done in timely manner. 3 weeks since service/all service performed seems to be as expected. Replaced rotors and pads. Oil changed to synthetic/price for that service in line with other shops. Waiting room orderly/ service team friendly and informative. read more

Great customer service who met the tire prices they quoted over the phone (beating all others) and even have nitrogen for a smoother ride! Great techs, and managers who do what they say. Highly recommend. read more