Do not get your car serviced here if you value your vehicle. The repair turnaround time is…read moreextremely long, and aspects of the service process left me uncomfortable with how vehicle and keys are handled. I have witnessed concerns about the possibility of unauthorized access or key duplication after servicing. I would strongly advise others to use caution and consider alternative service locations.

I had a previous terrible review posted for Caton Auto. It was a fair, accurate review and I stand…read moreby it (I will post it at the end). However, eventually I complained enough that they "unretired" a general manager who seemed the only one to understand how to address warranty issues and they agreed to repair my vehicle. It took a year to get the warranty honored and to be heard. Let that sink in- a year. And they had to "unretire" a person to get customer service to happen. Crazy. So I scheduled almost a month in advance. It still took them three days with minimal communication and maybe I'm just bitter but I am very surprised the unretired general manager (Mr. Kenny, if you're wondering who it is) never contact me again to see why I was frustrated about the length of time it was taking. Or to see if the problem was finally resolved. Or to see if I'd change my reviews. So, I am happy to report they honored the warranty but I would never recommend these guys unless you're desperate. If you're a woman, I would recommend you drive away as fast as your car can go.

Thrilled. I'm new to the area and had nobody to ask about a mechanic, so came here at to the Car…read moreTalk referral website. Found J&D. Stopped by J&D to show them (Paul) a damaged side view mirror, thinking that they'd order the part and I'd have to come back later in the week. No, instead Paul left his shop, drove to the parts store, came back and had his guys do the work. THis was at 4:30pm. I was out of there before 5:30. I was thrilled to have what I thought would be a several-day undertaking be completed in under an hour. I will be returning to this shop.

I was in the area to look at a used Honda that I wanted to have checked out prior to purchasing. I…read morecalled around and Paul at J&D definitely sounded busy but said he would make the time to check it out. When I got there he was waiting outside for me and took us in the car while he test drove it. He was extremely thorough and asked questions other mechanics never seem to. He typed out all the things he found with the car and the price was very reasonable. When we discussed the issues, his phone rang a few times, and I acknowledged he had a call coming in, but he focused on our conversation and made sure I got the answers I needed. He was courteous, fair, very reasonably priced and if I was more local I would definitely choose him as a mechanic. I am so grateful I found him today!

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

They are a good company but prices are toooo high with prices. If the prices was more reasonable…read morefor the sevices, they would be a 5 star repair shop.

I only have positive things to say about La Saga and the team!…read more Ted, Jane, and Henry were super helpful, professional, knowledgable, and patient. They took the time to explain what was wrong with my car in detail. I didn't feel like a number, I felt like a friend. My car had some significant issues and they were able to fix it for me and explain preventative and future care for my car as well. The price was great and they even called to follow up to make sure everything was ok. I'll definitely be back. Go visit La Saga, you'll be happy with your experience!

This business is owned by a young couple (Ted and Kye) that treat you like a person first (you…read morecommunicate) and then a customer (perform the agreed work). Ted has over 20 years of experience working as a mechanic with dealership experience and training. Henry has over 10 years. Kye runs the front office. All are passionate about cars. I needed a shop to work on my 2024 BMW M2. This car is truly my love. I walked in with no appointment. I did not want to take my car to a "auto repair chain" or dealership for the work I needed. I wanted a true "garage" with "mechanics." La Saga Auto was exactly what I was looking for. Cost was very reasonable. I even insisted they include a tip. Stop and go inside. You will glad you found them.

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

They worked on my 1989 325ix leaking transmission oil. I would gladly recommend them to any bmw…read moreowner.

Really nice people. Tom always has time to explain what is needed. They try to accommodate the…read morecustomer's schedule. These people are knowledgeable and honest. My charge was 80% of what the dealer estimated.

Manik Auto caused me serious financial hardship and I feel they refused to take responsibility for…read morewhat happened to my vehicle. I brought my car in because I was hearing unusual noises while driving. After checking it, I was told it only needed an oil change. Before I left, the owner went into the shop, came back, and added some type of oil to my car and asked me to return another day for the oil change, which I did a few days later. I barely drive my car, so immediately after the oil change I drove the few minutes home and parked it. Two days later, I needed to pick up my niece from school. As soon as I started driving, the car began shaking, jerking, and driving abnormally. I called the shop to explain what was happening, and instead of offering to inspect the vehicle or asking me to bring it back, I was told to take it to the dealership because they "don't do transmission oil." When I asked if I could bring the car back in for diagnosis, that request was avoided. From there, I ended up spending a significant amount of money trying to figure out what was wrong and repair the vehicle. The dealership later indicated that the oil level was beyond the recommended limit, which can cause mechanical strain and performance issues, and that improper servicing could contribute to serious engine-related problems. I returned to Manik Auto multiple times to try to explain the situation and seek answers, but each time I felt dismissed and not taken seriously. Instead of listening or offering any willingness to inspect the vehicle, the conversations became defensive. At one point, I was made to feel like I was wasting my time, and the interaction left me feeling intimidated rather than helped. What disturbed me most was how quickly my concerns were dismissed after I raised them. From my perspective, the immediate defensiveness and refusal to even inspect the vehicle made it feel like there was no willingness to take accountability or investigate what went wrong. That experience deeply affected my trust in the shop. To this day, I believe the service performed on my vehicle played a role in the transmission issues that followed. That is my honest opinion based on the timing of events and everything that occurred before and after the service. Before this experience, I had trusted Manik Auto with my vehicle and had recommended. I never expected to be treated this way when I returned with concerns about work that had been performed on my car. The financial loss and stress this situation caused have been significant. I trusted this shop with my vehicle and expected professionalism, honesty, and accountability. Instead, I was left with major expenses, ongoing frustration, and no real resolution. Based on my experience, I cannot recommend Manik Auto.

I had an inspection done for a used car I was purchasing. They got me in quickly and called to let…read moreme know it was finished. I really appreciated how easy it was and how friendly the manager and mechanics are.

One of the tires on my car developed a slow leak and I took the car in for an evaluation. They…read moreconfirmed that i had a puncture on the shoulder of the tire and that it could not be fixed. I had a new tire installed and was out of the shop within an hour. Service was excellent! Derwin of Catonsville Service was excellent!

Great place, they took me for an oil change within an hour of me calling. They have you review and…read moresign for your invoice before they work on your car. They pushed a few suggestions on me, but they did not perform work without my consent. Pricing is normal.

Gave us a great deal with a discount to repair our car after a collision with a deer. So far, no…read moreissues. Took around 2 weeks to fully repair the car after it was dropped off by the tow truck. Mixed feelings because I forgot to take our change (which was sorted in a clear plastic case) out of the car before leaving it with them and now we are around $10 shorter in toll money. Also, our glove department was definitely rifled through. Could have been the towing company however. Definitely make sure to remove any valuables before leaving your car with them. Also cross posted to the company which towed our car.

Took my car there for a rattling noise ,and 3k later it's Steele there..please don't spend,…read morerather waste your money here. This place is AWFUL.and they are blatantly RIPPING PEOPLE OFF..

Courteous and thorough I was told by Jones Junction I…read moreneeded new brakes all around. So I took it here and I only needed front brakes. I'm happy I found a small local auto shop

Amazing experience at Prime Care Auto. Quality work and fantastic communication. Would definitely…read morerecommend 10 out of 10!