This place was excellent! I loved the owner's story that was posted on the wall. Went from flipping burgers to owning a burger joint. It was clean, offered a bathroom for customers, and great customer service. I was so happy to support. They actually had vegan milkshakes and vegan burgers, and it was right in my own hood. Unfortunately, the people in that neighborhood are used to poor quality food and poor customer service, so the business was not well received. Hopefully, things change and they return. read more

Let's start by giving flowers. Someone who looks like everyone in Chatham took a chance in opening a well known burger restaurant for us to be able to enjoy certain conforms in our neighborhood. The only thing needed in return is our support. I tried to do just that. I no longer live in Chatham but I was raised there so I thought trying a Fatburger for the first time, not in LA but where I came from was a must have experience. Over my lifetime in Chatham, it has been landlocked to Chinese, fried chicken spots, some soul food, pepes, gyros, chips from the corner store and so on. Of course there were big name franchises around too but to common denominator, the lack of ownership by faces that mirror the ones I see when I walk out of those establishments and back into the neighborhood. My experience at Fatburger was beyond piss poor. I was mocked and rushed in the drive through by the person taking my order. Then waited 30+ minutes in line where there were but two cars ahead of me. I didn't want to risk getting cold food so I parked and came in to get my food. I waited there some more before getting my food. The fries were hot so I thought the burger would be as well. I took a bite into a cold burger as pulled away and literally turned back into the parking lot to ask for it to be replaced. The oldest person working that evening took the burger and told the another worker "he said his burger cold" which was true. From there it went downhill. The employee taking orders forgot she/they/them were responding to a customer, I shouldn't have to add this but for context nothing about my delivery, ordering was rude. I gave her/she/they/them respect and courtesy that wasn't given to any of the other paying customers. She/they/them replies "yeah your food was cold, you left. Let me tell you what time you ordered, 809pm and it 846pm". I reminded she/they/them I parked and came in but never left. Next she/they/them disrespectfully said "where the fries at"? I told her/she/they/them those weren't a problem and was told to bring them back because she/they/them wasn't giving a refund without the fries. I didn't want a refund, I wanted hot food. I asked for the burger to be remade and was told "nah because you wasting my food". That was my breaking point. Let's be clear, I am saying SUPPORT this business. To add to that, we should expect certain treatment, courtesy and service when patronizing Fatburger. In return, we should give the employees respect for their services they give to paying customers. I am saying this to the employees, we must run a business like it's a business no matter your age or title. You are a representation of that business. Treat customers like people who are sacrificing their money for that pays your salary, no matter if you think you should be paid more. You agreed to provide a service for a hourly rate, just do that. Leave all of the extra stuff elsewhere. read more

The service was TERRIBLE, and the food was mediocre at best. With that, it's a bit too pricey for the neighborhood. The locals aren't patronizing the location because of that. How are you gonna sell a $20 burger in East Chatham, when the median income according to the latest U.S. Census is $23,800 (but we know how that goes; "we" don't report as we should, but I digress...)? Hell that's below the poverty line. Yes, it's great to have better restaurant offerings in the inner-city, but you need to take into the account the income level of those closest in proximity to your establishment. read more

This Chatham location has been closed and was suppose to reopen in April but has yet to reopen as of May 17. The corporation named Fat Brands which owned several food units did file bankrupkty and is being dissolved has sold or dissolved several of their brands for example they did dissolve their Smokey bones chain and closed all units nationwide. Several Fat Burgers were closed for poor performance as part of the liquidation and selloff. The unit is Chatham is a combo unit Fat Burger and Wing Chain that was a franchise of Fat Brands. This was a very pricey brand to be in this community. There is another location open in Orland Park in Illinois. read more

Delicioussssss! A bit pricey for the demographic in the area but well worth the price!!!!!! Food is cooked to order! Not like McD's! You have to wait for greatness. I got a large cheese burger, onion rings and a cookies and cream shake. For the meal I added a shake for $4. So my meal was about $20. I went through the drive thru and my customer service was stellar!!! My cheeseburger was massive and seasoned well! Happy that they don't add ketchup cause I hate it!!! My onion rings were fried with a light batter, lightly salted and just delightfully delicious! My shake was made with real ice cream. I really enjoyed Fat Burger!!!! Everything was hot and fresh made with quality ingredients! Very reminiscent of Top Notch but with a drive thru! I highly recommend!!!!! read more

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This place is an abject failure despite really attentive customer service. The prices are outrageously high for the food produced. Clean inside but I would not dine there. I tried to support this establishment but it's a hard "NO" for me. The only good thing I have to say is that Yelp removed that "drive by" "First Review" who never tried the food! read more

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The service was good the men on the registers were friendly and knowledgeable about the food... there was a money situation going on with another guest and they were handling well . Even offered a refund and still made their order. The burger (I got the original) was good nice char however I asked for extra pickles and they put 2 pickles total on the burger... next time I will ask for extra sauce as it's a bit dry due to cutting back on condiments. Not sure why the cheddar cheese simply disappeared from my burger overall not bad! read more

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I lie downtown, but I stopped it to support the community. My food was very fresh. The staff was very friendly. This is the most beautiful and clean Fatburger restaurant I've ever visited. I will come back and try other options. read more

I came in with high hopes and genuinely wanted to show support for this location, but unfortunately the experience was extremely disappointing. The wait time was about 45 minutes because several workers had called out. During that time, I watched two cars leave the drive-thru, which already set the tone. The burger itself was just okay--nothing special and pretty greasy. But the real issue was the garlic parmesan chicken, which was honestly horrible. Quality matters, and this missed the mark completely. There was a piece of a feather on my chicken, the butter garlic sauce tasted terrible, and to make matters worse, the chicken wasn't even fully cooked. I really wanted this to be a win, but between the long wait, poor food quality, and basic food-safety concerns, this experience was unacceptable. I hope management takes this feedback seriously and improves, because this location has potential--but potential alone isn't enough. read more

Fat Burger - Feather in my chicken - Burgers Near Me - Chicago, Illinois

I'm not understanding the low votes for this location. Every time I visit, I'm served hot, fresh and tasty food. The time from order to delivery is longer than the average fast food spot, but the output is worth it; it tastes much better than the average fast food burger. The food is also consistent with other locations I've been to; they have the best, juiciest turkey burger that I've ever had at a fast food chain. The employees are friendly and responsive, and the indoor area is clean. read more

I really liked the impossible burger and the strawberry shake everything was made to order and fresh . The staff was very attentive and helpful. Definitely recommend this restaurant. read more

Fat Burger - Impossible Burger - Burgers Near Me - Chicago, Illinois

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So I was there Saturday 9/20/25 at around 11:10am. I thought I would make this another option to my routine of going to McDonalds before I go roller skating at 12p at the Rink down the street. Pulled up to the box to place my order. Young lady says "just a moment". I waited about 5 minutes for her to come back. After placing my order I pull up behind the 2 cars that were waiting for their order. Same 2 cars that were there 5 minutes ago when I was waiting to place my order. Neither car moved for 10 minutes. 15 minutes in a fast food drive thru is like a lifetime. Luckily I was able back up and get out line. Didn't know how much longer I was going to have to wait considering I had been there 15 minutes already. Yeah I rode down to my regular spot, McDonalds. P.S. I decided to support based on recent events that happened. All I can say is I tried. read more

Good food and cooked to order. Nice atmosphere, a little slow but fresh and delicious

I have ordered from the menu at the Chatham location twice now and have not been disappointed. The food is always the right temperature and quality of the food is good and fresh. While there is a wait because I ordered from the drive thru, I would rather wait for good cooked food to order than a commercial drive thru location where the food is already precooked and sitting under a warmer. The wait was not that long. I would recommend this location and the staff were very friendly, attentive and professional from order to pick up. Linda B. read more

Service was fine wait long and food was cold will never go back again. Prices to high for food to be cold. Live right down the street if food was hot it still would have been. Very disappointing. read more

5 STARS!! one of the cleanest fast food restaurants i've been to and the nicest workers ever! I went there 11/9/25 around 6:30/7 pm. Every SINGLE person there helped us in one way or another. Whether it be letting us in the bathroom taking our order or just making friendly conversation. I ordered an impossible burger with vegan cheese. the burger was beyond good one of the best vegan burgers i've had and i've been vegan for 6 years. My boyfriend got the XL burger with everything and he LOVED it. truly such a wonderful establishment with wonderful people!! HIGHLY recommend. I hope this review helps keep this beautiful business going out south and that the workers get a shout out!! xoxoxo read more

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I live in Los Angeles for over 15 years and frequently a fat burger I'll give them three stars for now considering they're just opening. The prices are kinda high for some. Burger and onion rings were decent I'll come back to try again, and for Turkey & King burger. read more

My husband and I went to pick up our food and when we received it the fries were cold and they refused to replace the fries - when we asked for a refund they refused to give us one due to we placed our order online and management was rude AF, their customer service is severely lacking and we will NEVER patronize this establishment again and we will be sending a letter to the corporate office. read more

The burgers are the bomb! The service was good, too. The restaurant was clean and inviting. When I walked in for the first time, I got unsolicited raving reviews from the customers already there. I must say, the food lived up to the hype! I returned two days later and had the same great experience. read more

I was soooo excited about having a Fatburger within driving distance from my house. Now let me say that the burgers are delicious but the price was ridiculous. It was almost $60 for 3 burgers and 3 small fries and for that reason alone, i will not be going back any time soon. The staff was nice and they where very professional. They have tables and chairs their if you want to sit down there to eat but I just took ours home to eat. read more

I will never go here again!! Went to the drive thru and waited 5 min and nobody said anything. I pull around to the window, still nobody came. I could see employees working and walking by but nobody said anything. They clearly saw me as they have cameras all around. I pulled off. It was a man sitting down inside and one girl at the counter. Unacceptable! Then I called. The lady said hold please and never came back to the phone. I'm sure they will be closed before the year is out. read more

The burger and fries were cold waited in drive thru for 45 minutes the shake has no consistency or strawberry flavor nothing but milk. The burger bun is stale and the fries are hard and cold. I asked for cheese didn't get it very disappointed. The fat burger drive thru system is horrible. read more

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I have to admit I have never been but it screams mediocre. It's waay to clean and modern and the name Fat Burger is rather insulting even offensive. The area of the 8th ward is packed with garbage food options and this just adds to the mix. read more

Never got to order, the young lady working the drive thru was so rude, after questioning her about it I didn't trust her with my food!

Burger is good but they can't follow instructions at all. I asked for no tomatoes and no mustard, and what did they put on the burger you guessed it tomatoes and mustard. The fat fries aren't seasoned at all not a spec of salt to be seen. And the cherry on top I ordered a Pepsi and they gave me Dr.pepper. Maybe it's just this location but I wouldn't recommend coming back read more

The food is always hot and tasty, the service is always good. The people are very polite and I do get my food kind of fast. It's always clean outside and when you peek on the inside, it's clean too. I will go again and again, for special occasions, because like someone mentioned, they are kind of pricey but good!! read more

Never a damn gain. Waited 40 mins on a burger 2 small shakes and some damn boiled hot wings which came out to nearly 60$. Do better my people ! read more

The grand opening was a disaster! My car overheated in the cold waiting in the drive-thru. I eventually had to go in, which was not much better. It was utter chaos, but enough of the rough opening. After the wait, I was even less impressed with the taste compared to pricing. The burgers are a nice size, but underwhelming in taste. Never one to not give it another shot, my second visit was less chaotic, but I was still underwhelmed by the food. Test it for yourself and hit me up with your thoughts. read more

Hello there I was at your establishment through the drive thru. My purchase was two single burgers, two skinny fries and a kids burger meal. Let me start out saying my burgers was awful they was not hot enough. My fries was cold and they tasted stale my kids meal was missing a skinny fries. I spent $40 at this establishment and we didn't enjoyed our food. I was at the location on 87th St. Between Cottages Grove and Maryland. I am very this a pointed. I had your food in Vegas and it was really good Sincerely s Yours Mrs Moore read more

So far a no go,I've been waiting in line for over an hour(1hr/17mins)so far,it's like you want to leave but after you e waited do long you're determined to see what the hypes about,I'm next in line to receive my food by the way,I'll give another review after I taste the food,it better be the bomb after this wait,oh I forget to tell you they're EXTREMELY expensive,burger meal and 6 wings $35!!!!!!! Pt.2 Good points.... Wings were fairly decent(I got hot),however I don't care too much for jumbo wings. The burger was seasoned well(not too much,not bland),however I asked for EVERYTHING with a wheat bun minus relish and onions,I guess they ran out of mayo and tomatoes because there wasn't any in sight plus I didn't get a wheat bun(they definitely didn't have cheese). After waiting for nearly 2hrs(I received my food @11:04p,I know I was crazy for waiting blah blah blah)they had the nerve to give me lukewarm fries! The one thing they did get right is my drink(I enjoyed my lemonade)! read more

spent $25 for the triple i'm still trying to figure out what the meat is made of very hard crust on it ...very dry .. great customer service thou .. but this is not it .. had to try it thou.. the onion rings may have been good if they were hot .. read more

The food was good the service was a little slow due to the restaurant was just opened up a couple of weeks ago but everybody was very nice and friendly and made sure everyone got their meals good job. read more

I stoppe by Fatburger for a burger for dinner tonight I get home n the burger is so burnt u can't even chew it. I was told to bring the burger back. it is snowing outside and I am tired. They just lost my business. I have been there other times but it was not like this! I guess I'll go to bed hungry tonight! Bad business! read more