Basically a Sbarro/Olive Garden in fast food form? The service is amazing and there's plenty of seating. If you're looking for a quick basic pasta fix, this place is it. They have great unlimited breadsticks too. read more

Food there is pretty good, there is a lot of seating space, the prices for food is very reasonable with great taste/quality, they're pretty quick with preparing food and sending it to the table read more

Very kind staff, great food, cleanest Fazoli's I have ever seen! I loved our experience here and we will be back read more

Fazoli's - lunch special with fettuccine alfredo and lasagna - Italian Near Me - West Allis, Wisconsin

Good sauce, good servings, excellent and friendly service. Arrived with my friend who has a wheelchair and the young employee came outside to get the chair out of my trunk and wheeled her right in to our table AND was right there to return her to our car. Kindness that was astounding . read more

Food and services are awesome but prices are going up steadily for the past 6 months or so. My suggestion is get the app to rewards and or coupons for future purchases read more

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I am a big fan of Fazoli's. It's a convenient way to get my favorite Italian food. The Fazoli's location on Greenfield Ave is our go-to location, as it's the closest (and isn't really that close). The food is hot and tasty, and the breadsticks are SO GOOD. The location is clean and well-maintained. The service is great, and the employees are friendly. When it comes to Italian fast food, Fazoli's is the place to eat. The only downside to Fazoli's (in general) is there aren't nearly enough locations in the area; we drive over a half-hour to visit. They also recently moved away from Coca-Cola in favor of Pepsi products, and I am personally not a Pepsi fan. read more

So shocked and pleasantly surprised to pass this on my trip through West Allis- how did I never know it was here?! One of my favorite concepts, drive thru Italian! Daniel Z (according to receipt) took my order and was patient when I needed 30 seconds extra at the drive thru. He was very kind. Penne marinara with breadsticks were simple but simply wonderful. The bread sticks were soft and phenomenal dipped in the sauce. The portion was very generous. I am thrilled to say Fazolis has not let me down, even though ten years has passed between my visits. I will be passing back through routinely as I drive around Milwaukee. read more

Food always fresh. love this place. most importantly the young guy that works here is always polite goes the extra mile hey he wiped the little soda residue off my cup before handing it to me. excellent service!!! and he's not like that sometimes it's been months since I been here and he's been that way every time. that young man deserves a raise and this fazoli is on point!!! read more

A top-notch experience. Now if only I didn't have to travel from AZ to WI to enjoy Fazolis... Breadsticks were remarkable. My baked ziti was impressive. Pleasant customer service, clean atmosphere, what more could you ask for. We thoroughly enjoyed our visit. read more

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I have always loved Fazoli's. It reminds me of my childhood and I've always gotten the same thing - ravioli with no sauce and garlic butter on the side (I know, strange order, but I love it) perhaps I'm just nostalgic. Anyway, I have gotten their lunch special in the past and this time I went in and didn't see the usual sign about the lunch special. I also didn't see anything on the large menu behind the registers so I assumed they got rid of it. I placed my order and it was about $7.50 for just my plain ravioli (overpriced, but I thought nostalgia). As I was finishing paying and getting ready to sit down I noticed a maybe 10 x 12" sign to the right of the register about the lunch special. I commented that I didn't realize they still had it and a man named Andy commented that they have always had it. I said I didn't realize they did because the sign I was used to was down and he was defensive and said that they had to change the sign due to the info being incorrect. I get that, but I said I wish I had seen the sign since my order was more than $2 more for less than is included in the special and instead of asking if I wanted to change my order I just got a rude reply that the sign was posted. I went to sit down and wait and as I turned the corner I could hear him talking to other staff about me and how I hadn't noticed the sign. I returned and called him out for talking about me, a customer, behind my back and said that it wasn't clear that there was a special from what I saw. I requested my order to go instead because I was uncomfortable. Frankly, I love Fazoli's, but this may have been my last time at that location and I can see why it's always empty when I go there. I have come to expect better service. Additionally, while I enjoy it -- $7.50 for some plain ravioli? Maybe it's just not worth it anymore despite my reminders of childhood. I will note that after I confronted Andy for talking about me behind my back, he went in the back. One other lady did apologize for the way he talked to me -- I didn't catch her name. read more

I haven't been to a Fazoli's in years, but this one happened to be on the way to my hotel. I took a quick look at the positive reviews and then decided to stop in for lunch. First let me tell you that the lunch specials are a really great value. It is rare to find a $5 lunch, and so I was pleasantly surprised when the manager pointed the lunch specials out to me when I started looking at the menu. You can choose two half portions of entrees, and there are several to choose from. There are several vegetarian options too, and orders cheese ravioli with marinara and penne with a spicy pepper sauce. Also included were three breadsticks and a drink. A great deal for $5! Both of my pasta enters were really good. Fresh parmesan was brought out with my lunch and the employee asked if I wanted some grated on my food. A nice touch, and I don't remember this happening before at Fazoli's. But, like I mentioned, it has been years. The breadsticks were hot, fresh, buttery and garlicky. Really good! Custom service was excellent. The manager was taking orders, and he was very helpful as well as enthusiastic as he explained the menu. And Marlene was cheerfully brings baskets of warm breadsticks around, and cleaning tables as soon as they were vacated. Sadly, I had to go to work so I had to turn down her repeated visits with the breadbasket because I couldn't function at work in a carb coma. I would definitely return to this location if I am ever in the area. I seldom visit chain restaurants, but honestly, the food and service here were better than many sit down Italian restaurants that I have been to. A very emphatic five stars. read more

This place is great. The service was fast and efficient. Our order was correct. Considering this is a fast food restaurant, I was impressed how they brought our entrees out on a tray, placed them on a folding table and then put freshly grated mozzarella on each item. It was all decorated for Christmas too. I really enjoyed their meatballs and breadsticks. The small side salads were the perfect size. Overall, a great quick Italian meal before we returned to our holiday festivities. Would definitely recommend. read more

Fazoli's - Make your own pasta (penne, marinara, meatballs) and a side salad with ranch dressing. - Italian Near Me - West Allis, Wisconsin

Flavor was not up to the mark. It seems they just reheated the frozen stuff. I didn't expected from fazoli because i have been to there other locations and no douth there food was delicious especially there garlic bread freshly baked. read more

Fazoli's - the menu and food choices - Italian Near Me - West Allis, Wisconsin

Kia provided outstanding customer service and not to mention the cuisine was outstanding! Thank you Fazoli's for a job well done! And thank you Kia for going the extra mile in customer service!! read more

Fazoli's - a table with two salt and pepper shakers - Italian Near Me - West Allis, Wisconsin

This is a great Fazoli's! Casey was working tonight and was phenomenal. He was attentive and hard-working. He is a tremendous asset to this location. The level of customer service outstanding. The food was also delicious as always. read more

i love fazolis! so good the breadsticks and staff are amazing, there needs to be one on every block

Horrible customer service & food! I ordered a pizza, baked ziti with sausage & chicken with 2 slushie drinks on Jan 28th, 2023. I ate a few bites of the ziti and didn't like it but was going to finish it. However, I started to feel sick to the stomach hours into digestion. I called to just inform them and ask politely for a refund for the ZITI ONLY. I spoke to one Mgr, and then he handed off to another one. The 2nd one was the so call assistant manager then he later in the call, changed his title to the general manager, told me to go to the ER, and if they say it was from their food, they will refund. I'll never return to this place. Usually, establishments try to make it right when you're not satisfied. This place will never get another red cent from me!! This is not how you keep your customers happy and returning. I wouldn't recommend the low-grade fast Italian food. It's not that good to begin with for them to be acting like this. Not too bright of people running this place. Beware. read more

Great Experience!! Myself and 25 other people were supposed to have a birthday party at Cool Waters today but a pop-up storm wrecked the plan. So, Plan B, we came to Fazoli's for lunch. So impressed!! We all ordered at the same time and within 10 minutes, everyone had their food and EXACTLY what they ordered. The food was fresh and very tasty for fast-food Italian. Also, they came around multiple times with breadsticks and always had enough for everyone. The service was fantastic!!! Not every restaurant is good with large groups but Fazoli's nailed it and were incredibly friendly. Note, I highly recommend the pepperoni pizza breadsticks! Delish!! read more

Updated 6/24/18 Redemption!!! I was hoping that my last experience was an anomaly. Thankfully it was! Ordered the Chicken Parmesan again. I figured that they couldn't mess it up again. And thankfully they didn't! Back to tasting pretty darn good all things considered. It's certainly not cheap, the combo, which include a slice of pizza and a medium drink came to over $11, but it really fills you up. Not to mention, the breadsticks are AMAZING!!! Glad I gave them a second chance. I can happily say that my last visit was just a bad day. Bummer!!! I came in tonight and ordered a Chicken Parmigiana and waited, and waited, and waited... They brought it out and served it to another customer first. Put fresh Parmesan on it and everything! When his wife asked why he got his food before hers he stopped and had the waitress take it back. 5 minutes later my plate was mysteriously delivered, with not so fresh Parmesan cheese on it! And a COLD breadstick... YUCK! No apology about the wait, or the not making me a fresh plate, just that the top plate would be hot. It wasn't... read more

I've been to Fazoli's before so I knew what to expect, but what I didn't expect is the amazing customer service I was given by the entire staff this evening. So friendly and helpful!! read more

I had to drive across states to eat here! No I'm kidding. We stopped here on our drive to Chicago. We actually went out of our way to stop here. I LOVE Fazoli's and when the one in my hometown closed, I was devastated. I had not been to a Fazoli's in 10+ years. So walking into one of these brought back so many delicious memories! Things have certainly changed over the years though. Their menu is different. It went from a single style dish to combo dishes. Great if you're like me who love to get a variety of pasta dishes in! I had to get the classic spaghetti with meatballs and lasagna! It's like I instantly went back 10+ years. Their meatballs were better than I had remembered, and the lasagna....oh that lasagna. Soft noodles, zesty sauce, flavor explosion. But let's not forget about the Fazoli's staple...the BREADSTICKS. I have no idea how I went so long without having that fluffy, buttery, garlic breadstick. Right out the oven, piping hot, totally good on its own. I might need to have them cater my wedding. read more

Always good cheap Italian food! Love the bread sticks! One of the last existing locations.

A fast food restaurant with sit-down dinner quality. The first part was I actually received a genuine hello and greeting from the girl behind the counter and the manager was very friendly as well. It is obvious that the employees were happy to be there and that made my experience much better. The staff was very friendly and helpful they made us feel like we were eating at Olive Garden without the Olive Garden prices. They were attentive to our needs, cleared our plates, and brought delicious fresh hot bread sticks. The food was really good and everyone enjoyed their meal. For 6 picky eaters that is pretty good to do. This is the best Fazoli's I have ever been to and I would actually come back here again for a date night. read more

When it comes to dining out, Fazoli's is the place to go for a great Italian food on a budget. When you are looking for something simple like a slice of pizza, or a bowl of spaghetti, you'll find that's Fazoli's provides just the right amount of food for the right price. Plus with the free breadsticks. It's hard to go wrong. They now serve the bread sticks to you at your table side, like they used to. On my most recent visit to Fazoli's, I was specially pleased. The staff was very courteous, nice and very helpful. From order taking to sitting down enjoying our meal, it was all around a good experience. Now with the table side service of more breadsticks, everything was as you expect from Fazoli's like years ago. read more

Love the food. Affordable and comvient. Always clean with a friendly staff. Nice variety of dishes

This place is part of a big chain which is less than awesome, but the service is exceptional, and though the food is not the best Italian I have ever had, it is still quite good. I do like it a lot, and I will be back whenever I am in the area. read more

Fazoli's - Italian Near Me - West Allis, Wisconsin

First time to Fazoli's here in west allis. Great customer service. Employees here are extremely nice. Service was quick and the food was hot and delicious. The restaurant was very clean and I think I'll be driving pass by Olive Garden. Oh and the bread sticks sooooo Delish, the never ending garlic breadsticks. Highly recommended to stop by. I am impressed with the service here. Thank you fazolis in west allis! @fazolis read more

Fazoli's - This picture made it even more fun to eat here :) - Italian Near Me - West Allis, Wisconsin

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Incredibly disappointed in this company. Cancelling our school fundraiser with less than a week to go is shameful. It takes a couple of months at least to plan these events, now our small school won't receive the funds we need from this event. We've been having fundraisers for years there and for you to "change your policy" with less then a week to go is suspicious at the least. We will no longer be customers and we will encourage others to find another place to visit. read more

Got a gift card to Fazoli's and was looking forward to some quick Italian food. Used card there twice and both times the food had way too much oregano and basil...almost made me vomit. I understand that Italian food thrives on oregano but choking patrons on the spice is not a good idea. The service was good, the bread was soft and REALLY buttery, and the salads were nothing to write home about (I got the red wine vinaigrette and it was really strong). read more

We worked with the Fazoli's in West Allis to order from both the catering and restaurant menu for a graduation party. We ordered with a bit more than 24 hours notice. The staff was very communicative, accommodating and understanding. The order was perfect and ready for pick-up on time. The food was exactly what we ordered and well received by all in attendance. Thank you to the West Allis Fazoli's for making out graduation celebration a success!! read more

This place looked promising from the reviews, but it was far from that. First time here and didn't know what to expect. After ordering and getting our food, the best thing we had were the breadsticks that they gave. The Spaghetti was not good. The sauce is strait out of the can. The Lasagna was not good. The pasta was horrible. Stouffer's Lasagna is better. The Fettuccine Alfredo was not good. Noodles were not al dente and the sauce was generic and had no flavor. Again strait from the can. Overall, it's the worst pasta I've ever had. I don't waste food and this was the first time I couldn't justify eating it or taking it home. read more

Disapointed they are slacking on the breadsticks today!!! Kept on going up and manager kept saying he will be around with them...never has been around not even once. We got 1 bread stick with our meal!! This is what they are known for unlimited bread sticks! It wasn't even busy. Get it together Fazolis!!!! read more

Zazian took an order for 9 women tennis players and all were extremely pleased. He did a take out order of salad, baked ziti, and breadsticks. My husband picked it up and delivered it to the tennis courts. It was delicious! And very generous. Thanks Zazian and Fazoli's! Wish there was a location closer to Greendale. I think you may have made some new customers! read more

This place is the best. Although they were over staffed some of the employees were friendly, but the rest you could tell that they did not want to be there. Everyone was just standing around, but the food still tasted good. read more

Great food, awesome staff. We stop in when every time we come up from FL. Amazing breadsticks and sandwiches. I like the Meatball

Closes early. Should update their open-close times, they closed 2 hours earlier than posted time online. Very hungry and very dissatisfied.

Fast food Italian is a niche market that Fazoli's has cornered pretty well. Meals are typically ready a few minutes after ordering, with a variety of pizza, pasta, sandwiches, and salads available. Free breadsticks are available, very good though probably really bad for you. Fazoli's used to have an employee wander around periodically handing those out, now you have to go to the counter to get them. The food isn't fantastic, but it is really pretty good, especially considering that it is "fast food" Italian. read more

For the price I think this place is pretty good. Went in last Friday with my husband and got the cheese ravioli with meat sauce. It was was tasty. I also really enjoyed the breadsticks. The employees were friendly and the place was clean. For the amount of money we spent I was very happy. read more

Amazing food. Amazing food. Amazing food. Breadsticks are always great. Prices are very much worth the value. Crew and staff super friendly. Overall 5 stars in my book read more

Very friendly service. Excellent food. I recommend the lasagna! The restaurant is clean and there are a lot of booths and tables. Always a good experience. read more