Vehicle purchased so far runs good and I like but be sure of what they advertise it has for options…read moreit truely has. Mine was advertise with blue tooth ready, one of the reason I choose the car and appreared to have it but found out when trying to sink it didn't have and the vehicle doesn't even have the option of being added by the manufacture and would need to purchase off market. Also, DO NOT purchase extended warranty - they charge 2x the cost and you can most likely purchase same or better warranty directly from the car manufacturer even if it is used. Poor trade in vales offered. Better off selling privately.

Os vendedores são bons, porém o pos venda e assistência deixam a desejar. Faltando 20 dias para…read moreacabar a garantia eles não ofereceram assistência para um alfa Romeo comprado a dois meses porque passou algumas milhas do km da garantia. Muito bom pra vender, mais nao espere ter assistencia caso seu carro quebre. Eles nao dão a mínima

Not a great dealership. If you get service on your vehicle good luck finding it after. They have a…read morelot of vehicles and a lot of vehicles in various states of disrepair in their lot and not enough dedicated customer locations. The techs drive out of the bays and make snide comments too and about the customers. Plenty of other places to do business that have a better handle on customer service beyond the person who writes up the order (who was nice).

Excellent service, impeccable work and let me tell you, Susan who works the services front desk may…read morebe the best costumer service individual I have ever run into. I had a negative experience with a different employee and she reached out to me, assured me that service would improve and then she expertly and kindly walked me through my services. She gave me options, coordinated services, and followed up multiple times to ensure that the work was done well and that services had been received satisfactorily. She is A1 and I hope you run I to her when you come into Colonial Ford. She even gave me advice on how to address my allergy issue and it worked! Loved the family feel of this place. HIGHLY RECOMMEND if you are looking for a place to service your car annually or for any Ford issues and you want to feel welcomed and comfortable. This place is wonderful, communicative and customer first.

I bought a car from here a month ago. I was skeptical because of the yelp reviews but I couldn't…read moreresist the four month warranty they were offering. I am glad I did buy the car. The new owners were very courteous, and helpful. They gave me car with full gas tank, passed inspection without any problem and so far it is running great. Also they gave me four months free service contract. It's nice for peace of mind.

I wouldn't buy here again, or maybe from any "auto lot". I…read moredon't think they intentionally sell bad cars, they are just flipping them after auction w/o checking them out. Tires on the car were over 10 years old, wish I thought to check the dates on them before final sale.

I bought a new car from them. I had the car for a few months before the transmission blew. The car…read moredealer gave me such a hard time. I called the finance company and they took the car away.

Avi knew exactly what I was looking for in a vehicle, he is awesome and the next time I'm going to…read morepurchase another vehicle, I will be doing business with them again. Thank you Avi!

Had a great experience working with Oren from start to finish. I was looking for a new RAV4 with a…read morefew specific options that I knew were relatively hard to find and although I knew they didn't have exactly what I was looking for on the lot, I wanted to go in for a test drive to get a feel for the car overall. Oren got us setup to test out a comparable XLE Premium and we loved it. From there I gave him the color, interior and options we wanted. He was able to find exactly what we were looking for at another location and had the car delivered to the lot the next day. We walked out at the end of the week with the car we wanted at the price we wanted. Oren was knowledgeable, communicative at every step, walked us through several financing options and I never felt pressured to make a decision I didn't want to make. I couldn't recommend Oren and the Bernardi team more.

I called ahead and received permission to leave my car in their parking lot overnight, due to…read moretriple A's negligence, they couldn't tow. When Triple A did tow me, they required, I talk to the office to get permission, that I wasn't escaping fees. The secretary refused to comment on this, and overall I feel they offer bad service. It's that one guy, with the girls; he makes you feel like S***, right?

Refuse to sell to anybody outside of Mass…read more I don't know why they advertise their cars on the internet since they will only sell to residents of Mass. I told them to get their cars off the internet then and just list them in their local paper being Massachusetts to such a tiny state .

From the owner: family auto sales and repair ben on bussines for over 24 years and wee do towing repair brakes…read moreexhaust oil change and much more

I had a great experience here! I have been looking for Tundra that I could afford with the options…read moreI wanted for about 3 years. I finally found a couple on their lot. Gabriel was helpful and let me take them both out for a test drive. I ended up wanting the black on black one, but when we went for the test drive, I noticed the alignment was off and the tires had asymmetrical wear. Gabriel got the truck aligned for me plus 4 brand new Toyo tires! It took less than a week to complete the trade in and registration process. Definitely recommend them for anyone looking.

I'll be brief. Just kidding. These people aren't serious about selling cars. They are waiting to…read moreprey on the ill informed and/or desperate customer. I inquired about a "2025" Model Y with 17k+ miles. The price reflects a false narrativ. The car was at the end of 2024, 3 months before the Juniper technology refresh for the Model Y. While technically titled a 2025, it is 2024 technology and battery. I reached out via email, offered a OTD price I was comfortable paying for this car and requested their $995 doc fee bee dropped to Massachusetts average of $500-600 for used dealers. I let them know I was pre approved and ready to move. Right out the gate, they try unsuccessfully to call me and then respond to my email asking me to come in and test drive. Nope! We agree on OTD price, then I test. You want my money, I don't need your car. I ask for the salesperson to address my questions and she comes back with the price is firm, doc prices are what they are and they don't accept outside financing. No backend commission from institution if you bring your own. I responded as follows: "I appreciate your transparency, [salesperson's name]. It's a tough business model: firm price, blind financing and higher than normal dealer fees. Given those parameters, I'm going to continue my search for the right vehicle. I really appreciate your time engaging and wish you the best of luck. Take care!" As of June 12th, that Model Y built in 2024 and titled as a 2025, has been sitting there since the end of March in spite of "lots of interest". I picked up my 2026 on June 4th.