Just wanted to give Michelle M. a shoutout for her stellar service!!! Extremely helpful and truly a…read morekind person!!! The rest of the Team obviously are great as well!!! Great store with great vibes!!! Thank you and see you all again soon!!! Jim H.

Disappointing experience today. I needed to ship a battery charger and asked for help to ensure…read moreproper packaging and labeling. I was told they can't help with these things and I should come in prepared to ship.

The guy that helped us was fun and made everything easy! Would definitely go to them again to get…read moreANYTHING notarized... or even to send things!

I often use this Pack and Mail for mailing packages, faxing, and printing. I really like the people…read morewho run this place - they're very helpful and go out of their way to assist. For example, they took a digital passport photo for $10 and cropped it for me so it was perfectly sized for the online renewal process.

Fabulous customer service. I bring all my returns here but last week I needed to ship a large…read moremirror to the east coast and the team here was so helpful and so accommodating! And it just arrived in one piece and I couldn't be happier!

Marsh Manor Redwood City UPS has some of the rudest two young men who work there. I took my 87 year…read moreold Aunt there to Notarize her document. they could not comprehend what was being said needed to be done, looked at us with blank stares when we would try to get them to understand, and finally the young Asian man said we should leave. Unbelievable arrogance; lack of humanity or understanding, non American, no friendly attitude. Go to another store.

I always have a solid and decent experience at this UPS. I think some of the staff were with the…read moreLaurel Street branch I used to go to. I usually have my shipping labels pre-printed so my drop offs tend to be quick. Supplies and display are neat and orderly. The staff are courteous and helpful. Major kudos to the 20-minute parking spots right around the corner (on Laurel) as most on San Carlos Ave are usually taken. I often get bubble wrap and packaging air pillows that are used once and still clean. I appreciate that I can collect them and drop them off here for future use. Win win!

Most cooperative staff. I always see a familiar and smiling face - Maribel Sanchez, who's very…read morehelpful. She has helped me with returns, printouts etc. Service is usually fast.

PostalAnnex+ in Redwood Shores is hands down the best! Every time I come in, the team is super…read morekind, straight to the point, and they always get things done on time. Whether it's shipping, notary, or any of their other services, they handle everything quickly and with a smile. The value here is also right on point. You get reliable, professional service without overpaying, which makes it an easy choice compared to other options. It's rare these days to find a place that's both efficient and genuinely friendly, but this location has nailed it. I never feel rushed or upsold--just great service I can count on every single time. If you're in the area and need reliable shipping or business services, this is definitely the place to go.

We've been using Postal Annex for almost ten years, and have never had a single problem with them…read more They are always courteous, efficient, friendly, and on point. Even if we were not Redwood Shores residents, they'd be our preferred shipping station. Very surprised to see the negative reviews!

Jason is amazing, super professional and reliable! I truly recommend for everyone…read more Printing or any professional services

My mom visited this store Friday to ship something out next day. She had just had a bad experience…read moreat the other fedex store in town and immediately drove to this one to try and get it out on time. They ended up doing the shipment and that part was fine. But after my mom had paid and was ready to go the employee who was helping told my mom that she should have gotten to the store earlier so the employee didn't have to rush. My mom felt like she was being talked down to by the employee when she had already explained to her that she was coming from another fedex because they already had their pickup. This is absolutely unacceptable behavior by this employee. I understand kindly letting them know as a courtesy but talking down to them is disgusting. Im a manager at a packing and shipping store and this is mind blowing that this was even said to a customer I would give my employee a good talking to because that is disrespectful. Never trusted fedex and I still won't thanks to this experience.

It was a printer emergency. The printer had run out of ink and I needed to print over a hundred…read morepages. My first thought was Office Depot because they have a huge selection of ink at a reasonable price. It was chance that there was only one two pack combo left of the ink I needed and the girl behind the register said they weren't getting anymore in until March. Fifteen minutes and $60 later, I was back on the road to completing my print job. Thanks for saving the day!!

Went to the store at 8:55 on a Monday. Place was still completely closed. The sign on their closed,…read moregated door showed that they are supposed to open at 8.

Excellent customer service from Colin with Post n More and Lilly with TSA. I was dreading the TSA…read moreprocess and they were so helpfull and handled it all quickly and easily for me. Thanks You!

Staff here are friendly and helpful. I have called this location on various occasions and they are…read morequick to respond, unlike complicated corporate phone systems, where it's a real hassle to even speak with a real person. Forget about multiple trips to USPS, UPS and FedEx, because Post 'N More can ship with all of these companies at one convenient location. This postal service provides shipping services for a wide variety of items, including fine art ceramics, and even bulky objects like skis. This is also a drop-ship location for Vinted, the secondhand selling/buying platform. Post 'N More is eco-friendly, offering both new and recycled shipping materials. They accept donations of bubble wrap, mailing tubes, kraft paper, newsprint, foam, cardboard boxes, envelopes, corrugated cardboard, and similar materials. This is a great option for households who want to donate excess shipping materials instead of contributing to the waste stream.

Omg I was told not to go to fed ex I so glad I did Ryan took great care in label ing for package…read morereturn he was very nice fast positive FED has awesome employee I will be back

I've been coming to this Kinkos/ FedEx for decades - all for professional/business projects…read more "Floria" (an employee) has always helped me w a smile on her face .... She is professional; hence, I recommend this location. Thank you Floria! DLC

I went in here just for a standard printing service to get one label printed out. It was very busy…read moreat the time with two staff. They were both helping other customers get things notarized. I waited patiently while this was happening. I called ahead before to send my label via email to their store Email to save time. When it was my turn, I let the gentleman know that I had a label to print out. He told me that it would cost $3.28. I said that was fine, except the version he brought me was cut off on the left side. He attempted it one more time and brought it to me again, this time worse than the first. He went back to do it a third time and it was exactly the same. I asked if I would still have to pay full price for a label that was cut off and he said yes. I offered to resend the label if it would be helpful in a different way, and he said he'd have to charge me for the other copies. I declined and just bought the first version that was partially cut off and ended up filling in the cut off portion with a pen in my car before attaching the label. I feel the store might need a little more training on how to use the computers and printers. If this is an office store, I can't be the first person who has sent a label to be printed out.

The UPS store is a convenient and fast place to drop off returns. Good amount of parking too…read more Have been here multiple times and always an efficient process. Nice location near 101, Ralston, El Camino, and the post office.