Quinn was so patient and helpful with my return. What a pleasure to interact with an incredibly…read morehelpful, upbeat and kind employee of UPS.

I came to drop off a prepaid package for my handicapped mother right before closing. I had already…read morelet the staff know I was coming in while she was parking. The staff member seemed frustrated and closed the door right in front of my face and locked it as I approached. I understand closing times, but this was a prepaid drop-off and would have taken seconds. A more courteous and understanding attitude would be greatly appreciated, especially in situations like this.

I had a wonderful experience here! I came in to print wedding programs after struggling to format…read morethe document myself, and Shawn made the whole process easy and enjoyable! He was extremely helpful and was able to give me the exact information I needed to adjust my document. They printed 150 programs in less than a few hours. Would highly recommend!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

I don't know why people complain or rate this location poorly. They've been nothing but helpful…read moreevery time I've been there for any reason. Shipping. Drop off. Print jobs. Rush printing. Questions. I am literally sitting here right now listening them handle all kinds of customers in person and on the phone and in each case they're professional, helpful, and efficient. When I have the time on a printing project I'll use another locally owned printer who's great, but these folks are great in a pinch and I've never had an issue with them, even if I'm the one that screwed up something.

Had a shipping label provided by a seller for FedEx so I came here to have the item boxed and…read morepacked. Store is very clean and the rep was nice, but when I looked at the total, it was $38 and had two boxes. I asked why there were two boxes when my item was already in its own box and only needed to be bubble wrapped and put into one box. He stated that it needs to be in a box within a box and they always do this. I told him that it's ridiculous especially when they are charging $17 a box. No offer to take off a box and pack it how I requested. Will do my best to avoid using FedEx moving forward.

I had a shipping challenge that seemed impossible. FedEx said it couldn't be done. UPS said it…read morecouldn't be done. I was ready to give up. Then I met Mike at Cornerstone Copy & Mail. Where everyone else saw a problem, he saw a puzzle. He thinks outside the box to figure out how to get things inside the box. His creativity, persistence, and problem-solving are on another level. He refused to quit until he found a solution. In a world that keeps talking about AI replacing people, Mike is a reminder that true ingenuity, experience, and determination are still uniquely human. He's a one-of-a-kind packing and shipping genius, and if you have something difficult to ship, don't waste your time anywhere else.

I went in and for one thing it was so great to get a parking space right in the front. I went in…read morebecause I had a document that somebody sent me by email and I needed to have it printed up. I needed to sign it and send it back. The guy that was at the counter was so sweet and helped me with it and was just so patient. When I went to pay with my phone, he was like oh don't worry about it cause it just was one copy but I just wanted to make sure that everybody knew this little place existed! It's in a little tiny strip mall and I think most people wouldn't go there. The only reason I went there is I was looking for FedEx and I guess it's an authorized FedEx place so it gave me the map to it, but I had never been there or had known about it the value that you get is incredible and just that kind of old-fashioned nice service. I loved it glad I went.

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

Good ups store in a shopping center. I've been here a few times and the staff are helpful and have…read moreeverything you need.

Terrible no one knows what they're doing and I've been standing here for 10 min while they're all…read morewalking around moving glacially slow. There is also a HORRIBLE smell that is here everytime I come. I would never recommend this UPS and would rather drive into downtown to get better service.

Outstanding service! The staff here is amazing and very helpful, I have to say the building is very…read moreclean too. Overall I am surprised by the friendly service.

I am so grateful to the USPS Annex location. I called them yesterday to let them know I was…read moreexpecting baby chics to arrive and I was worried about them arriving in the cool weather. They called me at 7:30 a.m. this morning, before they even opened, to let me know my chicks arrived. When I went to pick them up, I notice they had put a blanket over the box to help keep the chicks warm. Thank you so much for the extra care! I am so impressed with the service and going above and beyond my expectations.

I'm so glad I found this location of Minuteman Press in Lafayette. It's so close to my house, very…read morereasonably priced and the quality is excellent. I first visited when I was in a state of panic needing some flyers printed for a meeting at a doctor office with 20 people along with bringing lunch. I printed enough for my other clients too. I was thoroughly stressed out but with the calm reassurance of Steve and Brody I had what I needed printed before the time frame I was given and giving me so much relief. I can't say enough about this establishment and have since been just as pleased with the results the next time I went to have some more items printed. I am not going anywhere else and suggesting I print for the other reps and distribute to them during our next meeting. Thank you Steve and Brody!!!

Always fast, professional, and organized. Greatly appreciate doing work with this business. Furry…read morefriend at the front is always a plus!