Let's just say, if you have to pick up a package here, be prepared to seriously wait, and I mean…read morewait... I don't really like giving low ratings to places I've only been to once, I generally try to give businesses the benefit of the doubt. But judging from the reviews, the long line I was in for a very long time, the people in that line saying it's always like this, the fact that they didn't even open the door when they opened (I, like many people here, got here right before they opened) and just the eyeball test, let's just say they didn't come off as very enthusiastic about their job. I'll leave it at that!!

bought 2 kitchen knives. they ship 1 day straight to oakland here. I guess some scans or some dogs…read moresmell nothing its kitchen knives. now theyre sitting there delayed with no answer, no way to get answers. if its messed up tell me so i can get a refund. stop wasting peoples time. horrible automated phone service. the one agent i spoke with was nice but ultimately they did nothing.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

I've been coming to Alameda Mail Boxes Plus for 5 years now and they really are the best. I've come…read morehere for a mail box, notary, USPS/FedEx drop offs, making keys, etc. Each and every time I've received fast and excellent service. All of their services are so reasonably priced! I'll keep coming here for many years to come.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Just had a great experience -- I showed up after closing time (thought they closed at 7, but it was…read morereally 6:30 and it was about 6:40 when I showed up.) I'd rushed out of the house realizing it was the last day to make an Amazon return, and so I would have been out of luck . . . except that Ken (who was lovely in every way) allowed me to come in and process the return. So kind and over-and-above customer service!

This response from the owner of this establishment is exactly why the store was empty when I got…read morethere. You said I showed my class. Fine. You just showed you have none. Not only is this staying up on Yelp this is going to be forwarded to UPS directly. I paid for the service despite me knowing that it was a ridiculous charge and shows why your store continues to be an empty hole-in-the-wall with a most of your reviews being 1 or 2 star complaining about you, in particular. Guess this explains why you only get a paying customer as often as you get a good review for you here on Yelp, in your own words, "once in a while." The original review and response, for context: $4 to print a prepaid label. Terrible wifi so I couldn't even email them the label using their wifi. Why would I need to email the label to you in the first place unless you're not an official UPS Store? I didn't have to pay this fee at another location and a legit store would be able to scan the label from my phone to look it up and print it without charging me. Not coming back. Get you sh-- together, "UPS." Business owner information Local Business Customer Service Jul 12, 2025 Yes, we do charge for services, once in a while we come across people like you who wants free services and use foul language if they don't get one. You just showed your class

Great customer service and great prices. Highly recommend. Never had any issues with the mailbox…read moreservice.

Very kind and efficient staff. I had a FedEx package to ship, and there were some issues with the…read morebar code on the label I printed online, which became apparent later once a FedEx driver came for a pickup. The folks at the Shipping Center called me and worked with me to get the problem resolved, they knew that it was important, and the package got shipped on time. I am very grateful for their attention and care.

I just had the rudest and most unprofessional delivery experience with ODF. My $8,000 order was…read moredropped in the middle of my driveway, even after I explained to the driver that I had just been discharged from the hospital and could not manage it there. I asked if he could place the delivery in the backyard--he refused. I then asked if he could move it just ten steps to my garage, and again he refused, saying it was not part of his job. When I called ODF to escalate, the representative, Louis, blocked me from speaking with a manager and insisted that I simply sign for the delivery. The paperwork I received wasn't even for my order--it listed Tesla batteries. The driver, Jessie Jimez, told me if I didn't sign, he would take the delivery away. Not trusting that my order would be properly handled if removed, I reluctantly told him to leave it where it was. When I raised my voice in frustration, the driver informed me that his supervisor, Brandon, was listening in on the phone but would not allow me to speak to him directly. This lack of professionalism, accountability, and basic customer care is absolutely unacceptable. To make matters worse, as the driver walked away, I heard exactly what he called me under his breath. He may not have realized how well I hear, but it only confirmed the complete lack of respect and professionalism in this delivery. As a designer with over 25 years of experience, I have worked with many vendors and services, and I have never encountered this level of disregard. Going forward, I will be working with Elwell or another delivery service that values its reputation and treats clients with the respect they deserve.

Miguel Villeda from Old Dominion exceeded expectations in delivering my hot tub cover. His service…read morewent above and beyond, showcasing a dedication to excellence. I appreciate the extra effort and highly commend his outstanding customer service.

Great customer service by Cassandra and Emily! They helped with my notary services! Extremely…read moreprofessional and personable! I drove from Hayward because the service was offered here. Store was clean and they were super efficient! Definitely would come back

Sorry about the negative review. l would delete it but don't know !…read more Staff is polite and helpful. Very professional! Thanks!

Came in today for some printing of important documents. I never have a working printer at home - so…read moreI end up coming here every once in a while. Printing and faxing isn't much cost at all - there is a get around even if you don't want to pay the extra couple dollars for behind the counter service - you email and get a bounceback code for self print. Faxing is a couple dollars - a little more if it isn't local. This is in Fruitvale shopping center. Popeyes very near by. Friendly workers here - I think I remember at least two. Very fast service and full of people needing this or that.

Went to return some packages today, 5/20/26, and was informed by a sign on the window stating the…read morebusiness closed 5/15/2026. As to when the sign was posted, I do not know since the last time I was here was the later part of April.

i've been to a lot of fedex locations but this one was one that was different compared to others. i…read moreusually do large print out photos on cardstock paper during graduation time. i sent an email of the photos edited to my liking, when i arrived for pickup, they were ready in 20minutes exactly to my liking. i had an issue with 2-4 copies which wasn't their fault. i had sized them wrong but they were more than accommodating to reprint them for me correctly as long as i was able to revise on my laptop since they charge more if they had to edit it. as we waited for the email to come through, the store was closing and they didn't make me feel uncomfortable about helping me finish the job a couple minutes passed closing. everyone there was super kind and sweet. they seem to have a good team and work cohesively well together, which gives off such a great and positive vibe.

Surprised, only fedex in norcal has no customer restroom, I would avoid it going forward. If you…read moredon't want to make money from these traffic, I would give to someone else. It's not customer oriented, as a field worker, we like the services the fedex shop provided but not this one. We need to wash our hands after unloading the boxes!!! The value is reduced if no complimentary services.

We were able to get a passport appointment within two weeks. They provide picture services for $15…read more Since I have a minor child she is required to get a new passport until she's 16. You are not able to renew passports at this location. Those can only be done by mail or online. The whole process for my kiddo for $100-$150. Plenty of parking outside.

This place was supposed to open at 8:30am on a Friday morning and no one has come out to open the…read moredoors It's well past 9 and I came here to pickup my mail because they are closed on Saturdays and this is the designated place to get my mail. There was a line and everyone that was in line has left. This is ridiculous