5 states all the way! The selection is phenomenal! So…read morephenomenal it takes us several trips to decide what we want. We are always greeted by an employee and if we're in the store, it is very quick to find an employee to help you. Wallace has been a huge help for us as we are helping our sons flip some mobile homes, we are in there for tile constantly. He takes care of us like family. We don't even shop for tile anywhere else. It's not even worth comparing.

This review is WAY overdue but had the best experience with this store when renovating my home this…read morepast Jan-April. Loved the selections and how easy they made taking samples home (don't unwrap the tile or you can't return!). The hours and days open were MUCH better than other local stores which were closed on Sundays. Unless you do this for a living - we need Sundays to get stuff done on the weekends! Anyways, from Wallace, Aaron and the Cashiers - always so accommodating and helpful. I had an issue with a micro crack in a sink vanity and they took it back no problem. I was shocked - I thought for sure I was going to lose money on this. Thank you for making this renovation experience so easy on me! I purchased vinyl flooring, porcelain slabs, ceramic tile and vanities from them and COULD NOT be happier. Have no fear - this company stands behind their product and sells at a great price.

I walked in to the Ranch Mirage, Ca store and was quickly greeted by a smiling Berenice Rodriguez…read more I told her what I wanted and she found it online and then showed me the one on display for comparison. She stayed with my budget as I had asked. I appreciated that she was very patient with all my questions and didn't try to pursuade me to spend more than what I was comfortable with. She was professional, knew her product, and most importantly she made me feel comfortable in my purchase. I will recommend Berenice to others.

Our Kitchen Aid fridge again froze up behind the meat drawer. Apparently a well known defect in…read moredesign on this French door model. Frustrated on a Saturday and no technician available we decided to look for another brand and far better history of problems. After consulting with Chat GPT who took a deep dive into customer satisfaction, we went to pacific Sales in Rancho Mirage and met Berenice who showed us a number of alternatives and features including the FrigidAir which we selected after consulting Chat on that model number. Berenice was most helpful from beginning to end of the transaction, listening, laughing, supporting our concerns. Overall a great experience. ! At chat's recommendation we got the 5 yr warranty since heat, power outages, and weather variations in Palm Desert are a greater concern than more temperate locations. Thank you for your assistance Berenice.

Good service. These guys are helpful. I shop with them whenever i need to repair my home…read moreirrigation system.

This place has everything you need to get it done. If your lucky you will have Jerry helping you…read more This is my on stop place for all my pipe!! Thanks guys

Beautiful high-end store. But shopping there is frustrating…read more If you're shopping for, say, a refrigerator, most of the high-end brands are scattered around the store so you can't compare them side by side - the store is so big that you have to ask where they are, by brand name. And when we asked the salesperson for something comparable to what we were looking at, hoping maybe for a brand we hadn't considered, they weren't very forthcoming - do you have Subzero? Do you have Kitchenaid? etc. If we couldn't think of a brand name off the top of our head, it wasn't suggested. Prices are not displayed on many appliances - we had to ask, and the salesperson had to go look it up each time.

Purchased a Sub Zero built in refrigerator. My salesperson Alex Lamoureux could not have done a…read morebetter or more professional job. He listened to what I was looking for, did not pressure me and handled all my questions with ease and patience. The delivery and install was perfect and Alex even helped with my rebate. I could not be more pleased and highly recommend this business and especially Alex.

We are undergoing a remodel of a 1957 Palm Desert house that needed TLC. Arizona Tile has been our…read morego-to for shower tile, our flooring and more. The staff people are all really helpful - from locating inventory to providing samples so we can match. Everything we ordered was ready when they said it would be (if you're in construction mode, this is crucial). And the selection is pretty epic. Our problem isn't finding something- it's narrowing it down to the right thing(s). We are just about here every weekend. Gabe, Carlos and staff have taken great care of us.

I'm at the end stage of completing the building of a brand new home…read more... I didn't realize that the really stressful part wasn't even with the Architect, or getting the permits, which was a little stressful. But it's the last minute making of selections for kitchen and island countertops and shower floors and walls and all those extra things that make the house special..... yet super time consuming, and can be very intimidating to walk into a store making sure you have the right dimensions and sizes and color combinations! Thank God my great contractor recommended me to Arizona tile. But you see , walking into their superstore, with all their selections, trying to decide between which type of stone and tile, etc., made me extremely overwhelmed and even more stressed! But then one of the sales designers atArizona tile, walked up with a big cheerful smile, and asked me the question that I most needed. She said, "how can I help you?" And help me she surely did! Not only was Debbie extremely knowledgeable about all the products and materials that Arizona tile carries, but she went above and beyond to ignore my ignorance about so much regarding the finishing processes of my showers and bathrooms and what I needed for my kitchen! Within 10 minutes of me showing her my blueprints and me trying to tell her what I was going for, it was like she was inside of my head already, knowing where to show me and how to direct me to the right places within the store. She answered every one of my 1 million questions with patience care and ultimate customer service! She treated my project like it was her own home. She went through my house plans all three bedrooms, all four bathrooms, some of which required special accommodations, like my steam room bathroom, and just made everything looks so easy as she helped me through the selection process! She is one of the kindest, most caring sales person I've ever encountered, in my 48 years. And that is not an exaggeration. I come from a background of home developers, and managed a large customer service department, but it's a whole different process when you're building a custom home yourself by yourself. There were ideas and suggestions that she offered that I would never have considered, until she presented them to me. Beyond her wonderful customer service, Arizona tile is also set up for the ease of the customer and they present a can-do attitude about everything you bring to their table. Debbie, I'm grateful for our "HOPE" connection, and even more grateful that Providence allowed me to have you as my designer. As you can obviously tell, I would recommend this place and especially Debbie, to anybody who is remodeling or building a home. I would have ran out of there too overwhelmed had it not been for Debbie. And It's night and day from trying to go to a big box store or even a smaller custom tile and stone retail store. And despite how busy she was every time I came in, she would spend some times up to two hours with me until everything was just right, and when we ran into a snag or a problem, she wouldn't stop until we had a resolution that was just perfect. Thank you, Debbie, for making me feel like I was always your only customer even though there were many other people who were in need of your assistance. I just can't say enough how much you made my dream home really come true! Thank you and God bless you and may this new year be especially good to you.

So glad this place is somewhat close because I love the selection and variety of fountains and…read morerock. We've used them several times already. Good sales too!

Wonderful people amazing prices. Great experience. Any kind of rock you can imagine they have it…read more. Beautiful fountains.

I bought path lighting to complete a landscaping job on my property. I didn't need two of the…read morelights so I brought them back unopened for a refund. They went through the boxes and told me the light bulbs were missing. I told them that's not possible I never opened those boxes. Then they told me they took the light bulbs out (?!) and that I had to go find them or pay $10 per light bulb. This ordeal dragged on for so long I just wanted to leave. I paid the fee for the lights that they took out of my boxes. I'd hate them to go bankrupt over $20! Please don't play games with customers it's not very nice. :(

Robert is the man! Just helped me save a ton of money. gave me a quick lesson on installing PVC…read moreand a valve for my sprinkler system. Made the process easy and gave me the confidence to do it the right way. Not only will I recommend Smith pipe and supply but I'll recommend Robert to anyone who asks. His boss it should be really happy they have someone as competent and friendly working for them. Thanks Robert!

These people are scammers!…read more They tried to charge me 4X industry standard pricing. I've had accounts at dozens of supply houses for three generations. They tried to charge me $75 for a 3/4" x 48" black nipple. And then I got attitude when I canceled the order.I went to Home Depot and bought the same products for 25% of the cost. Stay away!

Great friendly service on a difficult part to locate. shout out to Jerry and his persistence…read morelocating bathtub drain plugs in a bright gold finish.