Yuri and Egor were fantastic to work with. Responsive, thorough, professional, and efficient…read more They fixed two washing machines at two properties for us with different issues, and explained each fix. Left work area clean. Highly recommend.

Egor was great. Answered the phone before 8am yesterday and was here at 2pm to help fix our freezer…read moreissue. Explained what he was doing and what the problem was. Then said he'd call me directly when he got the part we needed. Customer service is expected in this industry and Appliance Techie has me committed to their service. Yes it is expensive but happy to pay for clean and reliable service where the tech provides some education along the way.

Great service, on time and did a fantastic job on our dishwasher. Tech was very polite and finished…read morethe job quickly and reasonably.

From the owner: At Low Fix Pro, we don’t just repair appliances—we bring them back to life fast and right the first…read moretime. What makes us different? We offer same-day service because we know a broken appliance can’t wait. Our certified technicians have years of hands-on experience, ensuring lasting repairs for every brand and model. We believe in honest pricing with no hidden fees, so you’ll know exactly what to expect before we start. Most importantly, we put our customers first, treating your home with care and providing clean, efficient, and hassle-free service. When your appliances fail, don’t stress—Low Fix Pro gets it fixed, fast.

My experience was awesome and their customer service and attention to detail was excellent.read more

Very upset, bought a mini fridge that we pay for it and everything, the man who helped us didn't…read morebother to tell us what to do and all he said was u can go out and thwill bring the fridge, know that we waited 20mins and no one bring our mini fridge someone came out and say that we was suppose to give the receipt to services so they can bring the mini fridge to us and now we waited 10 more mins and due mind im diabetic and I need food and I wasn't feeling good.

It's refreshing to come across a business that is genuinely helpful, even when they aren't making a…read moresale. The staff was very friendly and took the time to help us even though they didn't have the appliance part we needed in stock. Instead of just sending us away, they gave us a referral to another company that might be able to help. That level of customer service is rare these days and definitely appreciated. We'll gladly come back in the future for any appliance part needs

Excellent, straightforward experience with Reliable Parts. I needed a new spray arm replaced on my…read moreBosch 800 dishwasher because the plastic had melted off from the drying component. Called and after a slightly long wait on hold, was finally connected to a man who said he could get the original part in 1-2 days. Ordered the part, and 2 days later, I received a call stating it was at their Anaheim location. Picked it up within one hour. Jacob was in-store and super helpful - was able to find my item within seconds, opened the box, and asked me to check in-store to confirm satisfaction. Also suggested I take the box with me in the event I needed to return it. The part fits perfectly and is working well. Overall, Reliable Parts is exactly that - a place that sells reliable parts! Thank you :)

Had my Jura ENA 4 serviced by Carl. Amazing customer…read moreservice, super prompt response, transparency on pricing and service to be done, dropped off and picked up same day. He is also very friendly a coffee enthusiast and very helpful on letting you know how to better maintain the machine.

I first bought my espresso machine from Carl, and thanks to his amazing advice, I upgraded two…read moreyears later to a Jura - and I've been absolutely in love with it ever since! I've now been using it for 6 wonderful years, and it still makes perfect coffee every single day. I got it open box at a fantastic price, and it's been a true joy in our home. Following his recommendations - using only Jura tablets and filters, filtered water, and Lavazza coffee beans - has completely transformed my coffee experience. Every cup is rich, smooth, and absolutely delicious. Carl is incredibly knowledgeable, patient, and genuinely passionate about helping his customers. I can't recommend him enough - buying from him was not just a purchase, it was the start of a love affair with coffee!

Fedor was our technician when he worked for another company, and we found him to be honest,…read morehelpful, and very skilled. When my parents very old dryer stopped working, we reached out to that company and asked specifically for Fedor. When we found out, he no longer worked for the company, we were very disappointed. I just randomly put Fedor's name into yelp, and luckily his name came up as he just started his own company. We reached out to him and we're very happy to find that he was the same person and we hired him to fix my parents dryer. He came out in a timely manner to see the dryer and diagnosed it. He could've charged an arm and a leg to fix it but he was honest with his diagnosis. He ordered the parts which weren't easy to find on hand as the dryer is very old, but he got the parts within a few days and now the dryer is running great again. Fedor is an absolute gem in the world of appliance repair and he is the only person we would go to for help on any of our appliances. He also gives free estimate which we find beyond helpful. Thank you Fedor!

Fedor fixed my washer for a lot less than I was charged last time for the same issue, and it's…read moreworking well so far. He also let me know there's a 3-month warranty on his service, so that was a big relief. I highly recommend Fedor. He was prompt, professional, ethical, and reasonably priced. I'd definitely contact him again for appliance needs.

One for service, four for merchandise…read more After I bought something, they never offered to help carry it out despite it being an awkward piece. At every HfH I've ever been to which is now 7, this and the San Jose store have the same level of I don't care type service. I asked if I could use a cart, they say yeah and pointed to them. I tried to put it in the cart and the top fell because it's awkward. They laughed at me, rather than HELP a customer. I stood up and said do you guys help people to their car? The woman, who had a nasty attitude from jump said to the man "do we still help people to their car?" (they are nowhere near closing time) and he said yes. He carried one half I carried the other. He didn't say a word. He also had laughed after she said something when I dropped the top. Not sure what's going on in her world that's she is so unhappy and needs to project it onto others while at work, and disappointed in him for following her lead, but in any case, that is never how you should treat a human or any customer. We had zero exchange prior, so not sure where her energy is coming from but not ok to emit negativity. The merchandise is nice. They have a good selection and pricing is reasonable. Small location so probably have to catch these guys early to get the hot items. Parking is limited. Not sure I'll be back, there were two other very nice women I interacted with that were super helpful. One Filipina I believe and one maybe white or latina and tall. The woman behind the register was latina short story and the gentleman was tall dark haired and also Latino. Sharing as I imagine the head manager of it's not that woman may want to know. The gentleman who helped also seemed like he was the manager so there's that. Hopefully someone in charge with some mature sense can read this and coach them to be better humans.

A great place to find gently used furniture and other items for your home…read more Pretty big space with a few different areas to browse around. They had decent prices on most of the furniture and a lot of things were on sale. I walked away empty handed but still interesting to look around. Can't say much about the customer service since we weren't greeted or approached by anyone, and I didn't really need anything anyway.

We purchased a dishwasher directly from this business. On the original delivery/service date, no…read moreone showed up and there was no communication, so I had to call and reschedule. Exactly one month after purchase, the dishwasher broke down. It was still under their three-month guarantee. What followed were numerous texts and phone calls from both my husband and me. My husband was asked to text a copy of the receipt, which he did, but no one followed up. I also texted the service contact and his supervisor with no response. At one point, my husband went to the store in person and found it closed. A service visit was eventually scheduled. I made sure someone was home and paid for the service, but no one showed up. After going in person and speaking with the service coordinator, we were given another day and time. Again, the technician did not arrive as promised and ultimately showed up hours later with the wrong address. After the visit, when we ran the dishwasher, water spilled onto the floor. We were told they would need to return again. This entire experience occurred while the appliance was under guarantee. Clear communication, honoring scheduled appointments, and properly completing service would have made a significant difference. I hope the company takes this feedback seriously and improves its customer service and follow-through.

All of the other one star reviews are very accurate. We bought a fridge from them a few weeks ago…read more They are VERY quick to respond when you are interested and they were also very quick to deliver and install the fridge and get paid. That is all that they care about. After a few weeks we found out there was a leak from the fridge because they did not install one of the water lines correctly. The leak has gone into our flooring and under our floor boards and we are most likely going to have to replace all of the flooring in our kitchen because of them. Of course I reached out to them to have someone come out to fix the leak. They said someone was going to come on a specific day and of course they never showed up and now they are not returning my calls or texts. I decided to just reach out to a different appliance repair company which is going to cost $350 for the repair when this fridge was sold to me with a "4 month warranty". I was hesitant to even have their repair person come if they could not install it right the first time. Do not buy anything from this company even if it seems like a good deal. You are better off spending more money from a reliable company. Very unfortuante.