My experience in the store was good and the salesman was helpful. However, it went downhill after…read morethat. I bought a dryer on Sunday, picked it up Monday from the warehouse, got it home and it didn't work. I called the store and they said I would receive a call from corporate. I got the call a few hours later and the lady said I would get a call from their appliance repair company, and they would come out and either fix it or replace it. I had to call back multiple times over the next 10 days and every time the lady would tell me their repair people would call me in 24-48 hours. I finally got a call 12 days after my initial call from their repair people. The guy came when he said he would and it turned out that the manufacturer didn't plug a connector together. I know stuff happens but this system doesn't work and 2 weeks to get service on a brand new dryer is ridiculous.

We purchased a front loader washer and dryer and pedestals on 11/28/25 from Appliance Factory. The…read moreDistrict Sales Manager, Ryan Mauk was helping us while training a new employee. We were told that they did not have the pedestals in inventory but should be able to get them soon. The scheduled delivery date on the invoice was 12/07/25. We did not hear anything else and on 12/10/25 I stopped in the store and was informed by a sales person that the scheduled delivery was now going to be 01/11/26. I was not happy and mentioned cancelling the order. He said there would be a restocking fee for the pedestals. I asked how could they charge a restocking fee for items they say they do not have. He said that's just the way it is. I stopped back in today 01/06/26 to confirm the delivery on 01/11/26. I again spoke to Mr. Mauk who informed me it was now pushed out to 01/23/26 for delivery. I told him I wanted the entire order cancelled and I was not paying restocking fees since they were paid in full two months ago and yet the only way I find out any information on our order is when I stopped in to inquire. He told me there would be a restocking fee and that he would put a request in the system to have approval to cancel the order. Hard to believe the District Sales Manager would not have authority to cancel an order at the customers request that is two months late. I also told him I would contact our credit card company and report this information to them.

I don't come often to Menards, you realize quickly how big it is and of course what you came for is…read morea millions miles apart lol. Close your rings here! I came for PPE and didn't find work clothes for women. Hubby found some nice work pants though and a great price for $22.00. Also, they have Australian Gold sunscreen which I love. I did ,however, find the steamer I wanted! The Dupray Neat steamer, same price as online but Menards has a 11% off storewide rebate to mail in. Now I get to go home and steam clean the fool out of everything I see

Things went well I found out everything I needed to know and expect service when I plan.read more

Stay far, far, FAR away from this company. They are by far the most predatory and incompetent…read morecompany that I have ever had the displeasure of dealing with. It got to a point where I was starting to look into lawyers because I was convinced I would have to take them to small claims court. They threatened to continuously charge us for the washer and dryer we rented after THEIR failure to pick them up multiple times before our move-out date. It's a long story, but trust me - it's worth the read if you are considering renting from this company. After renting from this company for almost 6 years, we scheduled a pickup about 2 weeks before our move-out date for a house we started renting in 2020. A winter storm hit, and I was concerned for the workers' safety with all the ice, so I rescheduled for a week out. On the day of the scheduled pickup, I got an automated call saying that they rescheduled due to short staff. I called their customer service every single day (sometimes multiple times a day) to try and get our house prioritized, because the date they rescheduled for was the day after our move-out date. This company is so incredibly incompetent - their customer service had no means of getting in touch with dispatch through any means other than email. Every single day, I had them send a new email to stress the urgency and time-sensitive nature of our situation. No response came from dispatch until Thursday evening, and their response was simply to say there wasn't any availability sooner. I bit the bullet and requested a 1-day extension for our lease, which cost us about $100. Then, on the day of our scheduled pickup and the final day of our lease, I got ANOTHER automated call informing us that our pickup had been rescheduled. This left us no choice but to move the machines out ourselves and take them to our new house. Thank god we have incredibly supportive and available family who had the means to help us. Otherwise, we would've had no other choice than to abandon them at the house we were moving out of. This would've cost us at least $200 in charges from our rental company to remove them. In addition this, Appliance Warehouse's official policy is that they will keep charging you your monthly rate until they receive their washer and dryer, even in a situation like this. The disgusting part of this is that, according to the worker who eventually picked them up, the washer and dryer always go to the dump anyways. We managed to get the washer and dryer to our new house, and they were finally able to get a worker out to pick them up a week later. I was so frustrated at this point, but honestly, the worker was great. He was venting about the company just as much as I was. Apparently, they reduced their workforce down to ONLY HIM. One single person for the ENTIRE tri-state area! No wonder he had to keep rescheduling! He proceeded to tell me horror stories about this company. One particular story that stood out to me: a poor disabled woman had her washer break down mid-wash, and they refused to prioritize her repair. They took weeks to get out there, and by the time they did, the water had turned foul and had sat there the entire time, which is an obvious and serious health hazard. This company is disgusting and predatory, not only to its customers, but to its employees as well. Do NOT rent from them - just buy your own machines and sell them when you're done with them. It's a pain, I know, but it will be far less of a pain than having to deal with this unbelievably incompetent and predatory company.

to start off I would never recommend this company. I was recommended this company when I first…read moremoved into my home about four years ago. When I first moved in, they offered me rent to own. Washer and dryer and now the option has suddenly disappeared which is fine. That's OK but I pay almost 50 If you do the math almost $600 a year I've paid well over the amount for the equipment. I called to see if they could work with me at all. Any type of may be prorated month for one lower the bill anything there's nothing they can do. I feel like this company is very money hungry they do not care about their customers. When you call, they say our customers is our number one priority. It is not. It is money. not do business with this company. I highly regret it.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

We have been without an automatic dishwasher since February 2025. I have had multiple companies…read more(A-Appliance Repair, etc., ) come out here and charge hundreds of $ to tell me our 14 month old LG dishwasher could not be repaired. I have made several calls to LG Customer Service and found out that the Control Panel was still under warranty. I asked them for a list of companies they recommended in the Cincinnati area. FUSE Appliance Repair was on this list. I called and spoke to Luke at FUSE and gave him some information about our dishwasher. In less than 12 hours he gave me the part number and everything I needed to provide to LG. The part ( the control panel) arrived at FUSE and Luke called to schedule an appointment. Sergei came out with new control panel and in less than 15 minutes he had our dishwasher going again. There was a $150 service charge, but that was nothing compared to the companies who came out here, charged me hundreds of dollars, and did NOTHING! I don't know about other brands, but if you have LG products that need repaired, you don't need to call any other repair company!. In fact, if I have a problem with another brand's products, the first call I will make is to FUSE. Thank you Luke and Sergei! My wife has Alzheimer's and I cannot tell you how much time this saves me from washing pots and pans and dishes.

This was my go-to for appliance purchases for years, however, we recently purchased an LG…read morewasher/dryer. The dryer needed to be set up to side vent, so I paid extra for them to do it. Well, they broke the side venting kit and left my dryer venting to the inside of the dryer itself! A huge fire hazard. As I was trying to connect it back myself I noticed quite a bit of lint, so I pulled the pipes out just to find that my new LG washer/dryer was a used model. Update: Lee & Jack's eventually agreed to replace the unit.

Great people, great prices and professional delivery and installation. I have shopped here…read moremultiple times and their prices cannot be beat. Their delivery area is vast, for a small shop in Batavia. But, their pricing, as I said, just can't be beat. If you need appliances, give them a look first.

my landlord ordered new refrigerator the delivery boys Eric…read moreand Jack were really kind and professional they did excellent job the appliance itself works great but just wanted to say I really appreciated Eric and jack

Our daughter needed a new basement fridge and we chose Hagedorn's because we have always been happy…read morewith them in the past. Our sales associate, Charlie Gilmore was friendly and very knowledgeable. He got us just what we needed at a good price. The delivery was complicated. However, Jack and Eric were so pleasant and professional and took care of things quickly and efficiently. We are so happy to o have dealt with Hagedorn's and I can't imagine ever going anywhere else for our appliance needs.

I had a fantastic experience at the Springdale, Ohio Target thanks to Brandon and Josh! Brandon…read moregave me a wonderful, warm greeting right at the door that made me feel instantly welcome. Moments later, Josh looked up from stocking an aisle just to say, "Hello, how are you today and did you need any help with finding anything?" This is what true customer service looks like. They made me feel so special. Thank you both for the amazing positive energy!

This is the worse location I've ever been to, when I walked into this store I quickly realized how…read moregood we have in back in Dallas Texas, and overall all of the DFW Targets. The only reason I'm not giving it a 1 star is because the employees were courteous and helpful so I'm giving it a 3, but as the layout, and merchandise options I give it a 1. Unless I came in a bad day (Wednesday night) and things were not stocked. So that could be but still the layout and shelving is dated and just didn't get that Target feel at all.