1. Ferguson Plumbing Supply

    1. Ferguson Plumbing Supply

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    Grass Valley, CA

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    Ferguson Plumbing Supply

    3.7 (3 reviews)
    Closed 7:00 am - 4:00 pm
    Updated 1 week ago

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    1 year ago

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    5 years ago

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    Forrest Appliance Repair

    Forrest Appliance Repair

    3.4
    (67 reviews)
    0.9 mi

    I contacted Forrest Appliance Repair after our washer returned an error code that indicated an…read moreissue with the drain. Consequently, the door would not unlock. I have basic handyman skills and the Internet. After some research, I discovered that the design of our washer made it difficult to reach what was almost certainly the problem: a plugged filter. I would have to remove the front face. The problem now was that we have a stackable washer and dryer located in a tight space. In order to remove the front face of the washer, I would have to take down the dryer. This would require two people with some brawn. After determining the model and asking some preliminary questions regarding what was wrong with the washing machine, Forrest Appliance Repair quickly scheduled an appointment. When Brandon the tech showed up, he discovered what I already knew: the repair is a two person job. The Forrest Appliance Repair phone representative never asked if the machines were stacked and I forgot to mention that fact on the initial call. After a call to his office, Brandon informed me that we would need to reschedule--and that he would still have to charge me for the visit and that I would be charged again for the return visit. That did not seem quite right, but I couldn't deny that I should have informed the office that the washer and dryer were stacked. On the other hand, Forrest should have included that question in the preliminary assessment. I was preparing to argue that I should only pay half the original charge when a thought dawned on me: Why couldn't I be the second man on the job? Brandon was game and, with my help, the dryer was soon off to the side and the repair completed. I would use Forrest again and I would probably request Brandon who was both competent and professional. But I would also be sure to let the company know that our machines are stacked and I recommend that you do so as well if you have the same set up.

    $159 for a diagnostic in which there wasn't a diagnosis. They just replaced my whole icemaker which…read morewas ticking. $534 to replace and plug it in. Took 10 minutes. Part was $180. What do you think?!!!!

    Photos
    Meg working away at stocking our new parts!
    Meg working away at stocking our new parts!
    Gene working away at stocking our new appliance parts for sale!
    Gene working away at stocking our new appliance parts for sale!
    We take pride in our service vehicles and make sure we keep fully stocked with the hope of a first time fix!

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    We take pride in our service vehicles and make sure we keep fully stocked with the hope of a first time fix!

    Ferguson Plumbing Supply - kitchenandbath - Updated July 2026

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