I had been having trouble with my Magic Chef wall oven/broiler for a while, and since the…read moremanufacturer doesn't make this model any more, I was dreading the idea of replacing it. Best Price Appliance Repair sent a technician named Arthur to my house. He determined that the oven had a loose gas valve which was making a lot of noise and giving me wildly fluctuating temperature readings during cooking. I thought the thermostat was broken, and I couldn't figure out why the oven was making rattling noises during cooking. Fortunately, Arthur was able to fix my oven on the spot, and I was able to use the oven this weekend without any issues. If you need to hire someone for this kind of work, I recommend these guys. They saved me a lot of money.

About two weeks ago, my fridge began making a burned plastic/rubber smell. I went ahead and deep…read morecleaned the inside and the back of the fridge (the coils) but the smell persisted. When I called Best Price, someone answered immediately and their fee to come out was more reasonable than some of the other places I reached out to. The reason for my rating is that it appears the technician that came to my home could have been more thorough. When he arrived, I explained the situation and he also noted that he smelled the scent that is concerning me. He spent some time reviewing the back of the fridge and he concluded there was nothing noticeably wrong and recommended I unplug it and deep clean it again to help air out the smell. He believes this fridge is nearing its end (I've had it for around six years). I paid and that was that. The problem is that when I emptied out the fridge, specifically the freezer, I saw black dust or streaks (not noticed the last I deep cleaned). A quick Google search and a family friend who is a handyman shared that it may be an electrical issue. All this to say, I paid for a diagnostic service that didn't provide a clear answer (especially since it's not normal to fridges to smell like something is burning) because it appears the technician could have been more thorough to explain any additional options or review components inside the fridge. Now I have to go out and buy a new fridge to avoid a potential fire hazard.

Hard to find reliable and trustworthy trade type businesses these days, but this is a good one…read more I was referred to Donavan by Toshiba customer service which made me feel good knowing he was a preferred provider. His schedule is busy, especially in the summer time, but he came and did the job. He mostly works on appliances such as stoves, washers, dryers and refrigerators but a mobile AC unit like Toshiba is similar to a refrigerator cooling system so he was able to do this work as well. He took the unit apart and checked everything and showed me everything. One of my hoses was slit at the base causing water to leak so he cut it and reattached it. It needed to be drained which was easy as well. Thankfully no mold build up etc. I've had these since 2020 and used them intermittently so the mileage on them was low and maintenance was minimal despite NOT having maintained these annually. He showed me how to remove the water and was in and out in an hour after thoroughly checking the unit. Not cheap but similar to annual heating function testing etc. He was on time, efficient, effective, taught me something and operated with integrity. I normally would vet a few options and choose one but since he came recommended by Toshiba I went with him and glad I did. Highly recommend him for mobile AC unit maintenance. Can't speak on all else but I did ask how long he's been in the game and he said 14 yrs so to me that's good enough practice to be a pro. Thank you Donavan! Hopefully I won't need to contact you again anytime soon! But if I do now I know who to call.

Unfortunately, my oven was not working. Even worst, it was…read morea holiday weekend. Thankfully, I was able to reach Donovan Appliance Repair. My call for help went out, and a response was quickly returned . He asked about the stove, the problem, and gave me a an estimate for how soon he would be able to help. He was professional and prompt. He figured out the problem, and install a new igniter to the stove. I was truly impressed by his timeliness, craftsmanship, and his professionalism. Just a Quick Pointer, there is a merchant fee for using a credit card. Thanks again Donovan, I am definitely going to keep your name in mind for future appliance repair projects.

Very well run family owned business. Myrna helped solve my…read morewasher issue rather than just trying to make a sale. Fair prices with excellent service. Top recommendation.

I washed some clothes in our Samsung front load washer and when I pulled out the load of clothing,…read morethere was a large wire hanging out from the opening. I asked my wife if she noticed it before and she said she did and just tucked it back into the gasket without telling me. Unfortunately, that wire keeps water from leaking out of the washer and stuffing it back in is not a solution. Myrna at Gardena Appliances had been so helpful during our crisis when our built in oven died and gave us advice to save money, I decided to give her a call to see what they could do. GA was the only company that gave me a price for the entire job (as long as nothing extra was required) instead of giving me the price for just coming out and saying they would credit that to the complete job. Props to GA for that. All the other companies Yelp referred only revealed service call prices. How do you compare one mystery with another? Didn't need to worry about that with GA. Myrna and Jose were able to come out the same day and when she learned that I was the one who had left a complimentary Yelp review for her previous assistance, her face lit up and really appreciated the review. I'm so happy we were finally able to do business. They took care of the problem in no time flat and for an extremely reasonable price. I look forward to calling them first if we have appliance problems in the future that aren't covered under warranty. They take pride in their work and serving the community in the South Bay. A wonderful experience. Thank you Myrna and Jose. A prosperous and happy New Year to both of you!

Good people. Attentive. And willing to work with you. Delivery is timely & professionalread more

I've been renting from Aarons since maybe 2019...So I'm very aware of how they operate with the…read moreexcessive phone calls 2-3 a day every day if you're just a few days late on payments..but that's not my review...my review is banging on a door at 930 in the morning on a Saturday like Jehova Witnes...although the representative tried to be playful...I felt insulted with the fact he fabricated the fact that "auto pay" was MANDATORY...for someone who is in sells it generally recommended certain product and services but to say something that's clearly optional on the website is mandatory is diabolical....Train your representative better!!!!!

Updated Review: Still great. We have used Haus for our home and a rental property for a variety of…read moreappliances and these guys always come through. Tony and Andrew are great techs that are very knowledgeable and professional. Silvia, Illiana and Michelle at the office are all very helpful (yes, i know everyone by name at this point because we call them for everything) I initially thought they were mainly an appliance repair company but they also sell appliances and are very competitive. We feel fortunate to have found this company (oddly initially sent out by our home warranty company which is 50/50 on techs. When you use a company outside home warranty, that really says something. They are that good!

Haus was called to look at my downdraft Miele fan unit by Fidelity National Home Warranty, who is…read moremy home warranty provider. Ahead of time, i wrote to Haus to say they needed to be familiar w/ the unit because they aren't common and mine was a number of years old. The tech came, and days later, submitted a report (according to Fidelity) that says the unit 'may' be under warranty. The unit is 13 years old - had Haus bothered to do 30 seconds of research - which I ultimately did - they would have discovered that this model has been out of production for 8-9 years, and that it is impossible that it could be under warranty. Because they provided erroneous info to the warranty co (which of course the warranty co hid behind), I'm now in a dispute w/ the warranty co. This vendor is obviously not competent, provides info that is not researched and can cause a huge problem (in this instance, if i didn't fight the outcome, I'd be out a very large sum for repair/replacement costs), and it feels to me (this is my opinion, not fact), that they are tying their report to what the warranty company would like to see happen, vs. taking a beat and figuring it out. Very disappointing. Recommend you do not use this company. Re Haus' response: If the company actually thought the unit was or might reasonably have been under warranty - at 13 years old and clearly with wear - that would mean nearly every appliance this vendor services for Fidelity would come with a report that says to Fidelity: "Better check to see if the factory warranty is still in place". It's nonsensical. I've witness scores, if not hundreds, of my real estate clients' warranty claims over the years: Warranty companies do not, as a matter of course, hear from vendors to 'check if the original factory warranty is in place.' My supposition, and it's only that, is that due to the possible cost involved, that Fidelity and its vendors have an arrangement for this kind of ridiculous, hail mary approach to see if the customer (me) gets worn out and gives up. Otherwise, this vendor is just prognosticating, without basis, that a unit would still be under warranty, without looking at wear, without looking at if the unit is even availble, and with no basic understanding of how short factory warranties for appliances in fact are. Whatever the case, it is my opinion, they were not competent, and it's costing me time to fight with the warranty co over something that never should have realistically been raised. AVOID THIS VENDOR.

Called business and they came over promptly to fix my washing machine. I already had the part and…read morehad already taken off the top of the washer. The machine needed new balancing rods. They charged 160 for a job that took all of 15 minutes. I know you have to pay for service. I think 100 dollars would have been more than fair.

Needed a stove for a rental , went to another place before this and they wanted $450+ for a…read morerefurbished stove and didn't have much variety. A&B had plenty of stoves available $300 without digital screen and $350 with and came with a 90 day guarantee. They offer delivery services but not sure what the cost is. They lent us a dolly so we could load it up (at the time the other workers were making a delivery in Santa Monica) As of now stove is plugged in and everything seems to be working fine!

Answered my questions promptly & provided an approximate quote, which several other businesses…read morewouldn't do. Communication was excellent. He showed up on time & clearly explained what was needed...Then did a timely repair which was exactly the price of the quote he'd given me. What a pleasure to do business with such a competent and professional individual. Thank you, Oscar! I wholeheartedly recommend your business.

Very good company..Replaced my washer door lock on my LG front load washer. I will definitely…read morerecommend this company.

Well worth the drive from our home to Culver City…read more Made one phone call to find out what they had to offer. We got a phone call back the same day from one of their designers, Blanca. Once she went over a few preliminary questions, we set up an appointment to meet in person within the week. Blanca was patient with all of our questions; she helped us to get a great layout visual. She explained to us exactly how the process would work, how the pricing worked. She even recommended a contractor that The Kitchen Store works with. At no point in the process did we feel pressured to choose The Kitchen Store for our kitchen remodel. Blanca was with us every step of the way, she always made us feel that we could call her with any concerns or questions throughout the remodel. She checked in with us throughout the whole process. She came out to our home several times to physically check on the progress. We truly appreciate the care and consideration that Blanca took in our kitchen remodel. We were well pleased with the whole process and the final outcome.

It is a rare pleasure to recommend a business as professional, reliable, and genuinely talented as…read moreThe Kitchen Store in Culver City. Kenny Legaux was outstanding. I had contacted him regarding cabinet fronts that were incorrectly constructed from another vendor. He was immediately able to help and completely the resolve the problem without hesitation. He was gracious, kind, and so patient. He took my phone calls and emails without hesitation. I cannot express my gratitude enough for an individual who embodies such professionalism and investment in his customers. I cannot offer any more praise for Kenny, as it was an absolute joy to work with him. Just a wonderful experience.