If I could give A-1 Appliances of Rocklin six stars, I would. I don't often post reviews, but my…read morehusband and I were truly impressed with the customer service we received from our salesman Garrett Mesquita and his colleagues. We are having our kitchen remodeled and ordered new appliances (Counter-depth fridge, dishwasher, oven and microwave) so that everything would be updated and match. Garrett explained the differences in their appliances to help us decide what we wanted. Knowing that supply chain delays were a potential obstacle, we placed our order as early as possible. Garrett kept us updated on status and let us know when their warehouse received each item. A-1 stored the appliances for months at no cost and delivered right when they were needed. Our kitchen contractor will be installing the appliances, but advised us to have them unboxed when they arrived to check them for damages. The delivery team was very patient and helpful and suggested that they put the boxes back over the appliances after we checked them over to protect them until they are installed. Everyone we dealt from the moment we walked into the store until the appliances arrived was extremely helpful and professional. I do not hesitate in the least to give this store a hearty recommendation.

Their customer service is seriously lacking. If you have a problem with an appliance that's on…read morewarranty, they don't help you in a timely fashion.

They have great selection and best prices around. Chong Suh was our rep and took great care of us…read more He made the process smooth and efficient

We had a good experience shopping for new double wall ovens…read more The store is large & spacious with a lot to see. There were nicely designed kitchens. However, there were quite a few buckets placed here & there on counters & the floor. We were helped by James, who greeted us soon after we entered. He was knowledgeable, talked of other customer experiences for reference, gave his opinion, discussed different scenarios to consider, & spoke with candor. We felt comfortable to take our time to look around. Information would be provided & then we'd be given space to discuss on our own. It never felt pushy or judgmental. The Cafe model we wanted wasn't physically there to see, but we were shown other Cafe & GE models, & had the similarities & differences explained to know what the features were on the one we'd be purchasing. The ordering experience at James's desk was comfortable. We sat on bar seats with a large screen to view on our side that mirrored the computer screen that James worked on. He was very thorough & double-checked everything with us. He was also conversational & humorous during the process. We opted to go with the pro installation team that could handle any possible snafus that could come up (like cabinetry measurements being off) versus a basic install that would only involve taking out the old & putting in the new. There was an initial scheduling issue with the installation. It got mitigated, but resulted in a delay of an hour from our original time slot. The installers were respectful & efficient. They informed us of a small issue & consulted on how it could be resolved. We are satisfied customers.

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

Beau went above and beyond what was expected when I ran into a snag with delivery of a lift chair…read more His professionalism and courtesy will keep me shopping here.

Josh came out to repair the ice maker in my Kenmore elite refrigerator. I had tried everything. He…read morediagnosed that some insulation was missing that I couldn't see. Also, that since I had Culligan filtration in my home, that the filter in the fridge didn't need it water filter, and was affecting water pressure to the ice maker. Finally, Josh cleaned out the back of the fridge. And he advised me on better temperature settings to use. OUSTANDING help from Josh. This is my go-to now when something breaks!

Excellent service - my 29 yr old refrigerator looks and acts like new. Thank you! Serviceman…read morearrived on time... he was polite, clean cut, cordial and very efficient.

I've used this company and Jeramie twice now and can definitely recommend him. He seems very…read moreknowledgeable and was very clear about what he felt was best for my appliances. For our washer he even suggested I order the part on eBay so I could get it cheaper. I appreciate him looking out for my wallet. We'll continue to use his services (hopefully not too often ha ha).

Jeriamie was outstanding and did a great job. He actually came a little early and did remomoval and…read moreinstall of wall oven/microwave combo in under an hour. Plus provided helpful tips.

Fast, fair, and effective repair! They were very responsive when requesting a quote, the turnaround…read morewas very fast, and overall pleased with the results.

I called for a same-day appointment after the drain pump on my LG washer failed. These pumps…read morecommonly seem to go out once the warranty has expired and the machine is 5+ years old. Alex showed up ready to work. He ran a full diagnostic and already had the replacement pump on hand. Watching him work was like watching a surgeon--he carefully opened up the washer, meticulously placed every part, kept his work area clean, and worked his magic. In about 35 minutes, my washer was repaired and I was good to go. If you're looking for a knowledgeable, professional, and efficient appliance repair company, I highly recommend Sunrise Appliance Repair. They're excellent at what they do and truly professional from start to finish.

After more than 20 years of faithful service, our built-in Monogram microwave oven reached its end…read moreof life, so I went to Nelthorpe on a Saturday morning, to get some help replacing it. I brought photos and model information, so that we could do a replacement without major kitchen cabinet modifications. Our salesman was Greg .. and he definitely did not try to hard sell us the more upscale Monogram units, although I did decide that this would be a good choice for us. We then scheduled a visit by their in-house installer, Shane. Shane did detailed measurements, and was able to confirm what would work for our kitchen. We placed our order, and his labor rate for the needed modifications was very fair. When the microwave reached the store, we set up our installation appointment, and the entire experience was perfect. Shane did a great job making the needed cuts, resulting in a perfect fit. The new unit looks great in our kitchen, and like our other monogram appliances, it is a great product.

Excellent service and assistance selecting our new refrigerator and dishwasher. Our sales person…read moreGreg was very helpful, providing attentive service, answered all our questions and ensured we got the most competitive pricing.

Our Bosch dishwasher was leaking whenever it ran. On the day of the repair the technician let us…read moreknow when he was on his way and arrived right on time. He was very professional and immediately diagnosed what the problem was. He was able to resolve it in 10 minutes. I will recommend Angelos Appliance Repairs to my friends and family, and recommend them to you as well.

From the owner: At our company, we pride ourselves on providing exceptional service and competitive pricing for…read moreappliance repair, maintenance, and installation. All of our technicians are EPA-certified and hold specialized appliance repair certifications. With over nine years of industry experience, our team is well-equipped to handle all your appliance and HVAC needs. We service all major brands and are also experts in HVAC repairs and maintenance. Our commitment is to deliver reliable, efficient, and high-quality solutions for every project.

We recently had a problem with our washer/dryer - the dryer wouldn't turn on and would just hum…read morewhen we pressed the start button. A technician came to take a look, and we couldn't have asked for a better one. He was friendly, professional, and incredibly knowledgeable. Within a few minutes of troubleshooting, he determined that the problem was a faulty motor. Since the appliance was still under warranty, the part was ordered, and the technician returned to complete the repair. He worked quickly ( even if it didn't seem that way to him) and everything started working smoothly. His attention to detail and positive attitude made the whole process stress-free. I highly recommend Rus Co HVAc & Appliance Repair for any appliance repair - excellent service from start to finish.

Laila I am very disappointed with the service I received…read morefrom this company. My dishwasher is practically brand new and has only been used around 20 times, but recently I noticed that my wine glasses and dishes were coming out cloudy and not properly clean. I paid the initial $99 service-call fee. I was then told the repair would cost approximately $200. During the first visit, the technician did not actually repair the dishwasher. He appeared to adjust and stabilize it because it was wiggling, but after he left, I ran the dishwasher and the problem was exactly the same. I called the company back because the dishwasher was still not working properly. During the second visit, the technician did not fix the problem. He told my elderly mother, who was home at the time, that the cost would now be $350 for a part. I declined the additional charge because the original issue had not been resolved. What was especially disappointing was the condition in which he left my kitchen. There was water all over the floor and food debris left around the tiles, and he did not clean up after himself before leaving. I paid $99 for a service call and expected professional service and an honest attempt to diagnose and repair the problem. Unfortunately, my dishwasher still does not work properly, and I was left with a wet and messy kitchen. Based on my experience, I cannot recommend this company. I hope management takes this feedback seriously and improves both the quality of the service and the way customers' homes are treated.

From time to time, we have had issues with our Kitchen Aid trash compactor. It has a tendency to…read moreshift a bit and the metal switch that is supposed to trigger it to stop can get bent to the point where it is not functioning as intended. Unfortunately, a lot of companies have stopped making these appliances, and a good number of appliance repair companies refuse to work on them. NT indicated that they were happy to help, and it was easy to book a timely appointment with Nate, the owner. He arrived when he was expected, and did a great job getting us up and running. He is also a really nice person, and it was a pleasure meeting him. Prices are fair, and he provides a warranty for his work. Should I need more help with our appliances, he is the person who I would call. You should too.

We've had Nate from NT Appliance Repair come out two different times now, once for a refrigerator…read morerepair and now for our washing machine, and we were impressed both times. We were able to make an appointment pretty quickly, and he arrived right on time. Diagnosis of the issues were fast and accurate, he explained what they were and why they happened, and he repaired them in short order. We're so thankful to have a qualified, knowledgeable and friendly repair person to call when needed!