Trying to find good craftsmen for work around the house, at a reasonable price, is a pain. (If you've tried, you know what I mean). I had three other quotes, two of which jerked me around with extras, permit fees, and upgrades: One increased almost 30% from the first quote. The third one was also very professional, but the highest quote. I'm sure they would have done good work as well. Findlay is a larger company, but not huge. Their salesman was knowledgeable and pleasant, gave me a price right away. Their price was almost the lowest, and a good value for the work they did. Their crew was pretty good, hard-working, and fast. My house was 30 squares (3000 square feet) of roof, and they were essentially done by noon. Then they spent until 5 on the small details: waterproofing, flashing, some caulk, and cleanup. When they left they didn't leave a trace: the yard was cleaner than before they came. Bottom line: Roofing is expensive, can't get away from that unless you do it yourself. But the roof is essential for the protection of the house. Findlay communicated well, did good work, and made it easy to get it done. I hope I never need another roof, but I'd call these guys again. read more

Man, these people are ridiculous. I care home one day and they were there (they never told me they were coming) and they were doing work that was different than what was agreed to. THEN, they broke one of our windows. Well, that was in January, and since then no one has fixed the window or the roof. They've scheduled and appointment to fix the window and no showed, and then didn't answer calls or emails. Finally got a hold of someone who got a person out here to measure for the window. After the window showed up a week late, I called back (learned I have to stay on top of these people) and they were just going to show up the next day to install it without even calling (AGAIN) because it had magically been delivered that day. When I told him that wouldn't work he managed to reschedule and said he would call me the night before, but I never got a call...where is my window?? read more

I have a leak around my skylights. Called Findlay and they came out and looked. The guy said when the roof was replaced they didn't put any ice and water Shield around the flashing when the roof was replaced. Gave me a quote for $650 to fix it right. Well the roof was actually replaced in 2011 by Findlay. I asked them why it wouldn't be covered under warranty. They said it would be covered under warranty and a guy came out to fix it. It was the same guy who gave me the quote. He went up on the roof and sealed some areas with something in a caulk gun then got in is truck and left. Now guess what, I am sitting here looking at the sheetrock get wet from the rain. Be careful with this company. read more

Top notch service from beginning to end. The sales associate came out and flew a drone all over the roof and showed me the footage - yep, needed new roof. He went over everything with me, was so knowledgeable about materials, color etc. and gave me a packet of information and a checklist of everything to expect the insurance company to ask for. It was so easy. Insurance adjuster came out, talked to the Finley guy and both agreed that I needed a new roof. An appt time was set for the next week, check for 50% came in a couple of days. They brought 4 roofers and would have finished except it started raining late in the afternoon but they came back on the weekend and finished up-oh and completely tarped the unfinished section in the dark before they left. Very nice crew. Brought their own lunch and drinks - never once asked for anything. Now they did leave my gutter guards on the ground and they were supposed to put them back so when I called about it, Findley sent a crew over and put brand new gutter guards on at no cost and disposed of my 24 year old ones. I received the final check after completion in a day or so. I just can't say enough good things about their service. I've never had a roof replaced and had heard horror stories but my experience with Findley was pleasant and pain free! And my insurance company Homesite was just as awesome. read more

Well, here what transpired about 5 or so years ago. Findlay sent "a salesman" out to our house to review what we wanted, the roofing estimate (as well as a new roof for our sunroom attached to house). Everything went okay but I was a little concerned with a salesman being our point of contact rather than an individual that really knows and has worked over some years with ROOFING! Well, he did the estimate and it seemed okay to us. Separately, he did the sunroom roof estimate; as i recall, that was something like $1700 for that room exclusively. It's been five plus years here, so I'm remembering as best we can. I do remember the "sales" aspect being of concern to me on more than one front. But, we went forward. After the main house roof was put on, I was happy; it looked nice. Then, the re-did the roof over the sunroom. I wasn't happy a bit with this. Rather than being shingles, it was two (or more?) large strips of what appeared to be commercial type. I wasn't liking that a bit, but they explained to me that because of the slope of the roof, that was best. I questioned (and complained) about not being apprised beforehand so I would have the opportunity to check things out. I don't remember all the particulars, but Findlay wasn't behaving professionally about this: they were heavy handed, I thought, and rather snide in their dealings with me at this juncture. After about a couple or more weeks of unsuccessful communication, I decided to go forward and pay the remaining bill: initially I thought I would not, but, in the end, withholding the payment didn't sit well with me (even though!!). So we sent the remaining monies due. Fast forward to today: I called Findlay Roof Roof because of what seems to be a leak in the sunporch roof. Several hours later I was happy at the fast response when I saw their Findlay name come up on my phone: However, an ill-bred young woman named Ashley informed me that they would not honor their warraty because "You owe $18,000.... " I informed her this is wrong, I paid that bill in full. I asked for another and got another ill behaved employee named Holly. Anyways, I guess I will be getting a lawyer or going to small claims court. Yelp, I paid in full, with good reason actually NOT TO, and now they say ($18,0000 ---- I have NO IDEA where they got this!! ha). I will go get the paperwork because I no longer want personnel who conduct their business lives to do anything for me. DON"T hire these people. Unprofessional sales-oriented people, not customer-service oriented. read more

All of our neighbors kept telling us they've never seen a new roof go on that fast! Findlay had the best customer service from start to finish. We had a quote & were scheduled for a new roof before the other company even had time to look at our roof. The crew was extremely fast & thorough. Clean-up was perfect, not a single piece of trash left behind. The office staff called during installation to let us know how many pieces of plywood had to be replaced so we wouldn't be caught off guard with billing. And the end product, our new roof, is beautiful! We were extremely impressed with the entire process, from quote to final invoice. I'd highly recommend Findlay to everyone looking to have their roof replaced! read more

Had to replace the roof on a fairly large house. Received three quotes from reputable providers. We selected Findlay and really couldn't be happier. Excellent work and completed in 1 day. Great looking roof, job site cleaned and so far, no nails found in yard. Highly recommended! read more

the best install team!!! friendly office ladies! great work and clean up awesome work thank you findlay read more

Findlay Roofing - LOVE MY NEW ROOF!!! - Roofing Near Me - Marietta, Georgia

Called these people out for estimate on a new roof. Senior Roofing Specialist "Alex Tymchuk" shows up spend 5 minutes talking to me on what I want, measures the roof by way of satellite photos and hands me an estimate and says "sorry I have to run , but I have 10 more estimates to do today". I called and asked for another specialist come to redo what this INEXPERIENCED fella tried to do, Findley made an appointment to send someone else. The day before the new fella is to show up - This IDIOT Alex Tymchuk calls me on the phone to tell me that the company is not sending anyone out !! THIS IS WHY I WON'T RECCOMEND FINDLEY ROOF TO ANYONE !! NOT PROFESSIONAL ..... read more

I chose Findlay Roofing to do my renovations after a fire. Big mistake. After several leaks coming from the "newly constructed" roof, they finally came out and put on another new roof. There was certainly a lack of desire to create quality work and complete the job. The first crew did more damage then the fire itself. A second crew came in and wrapped it up with mid-grade quality work. Too many problems to list. I should have checked reviews for other local companies. Very disappointing and a headache to deal with. They left a huge mess. Paint rollers in the back yard, about a hundred roofing nails on my patio and throughout my yard, and the garage..I won't even go there with the mess they left. read more

I called Findlay Roofing for a quote on a metal roof. They were very friendly and made an appointment within a reasonable amount of time. Bobby came out and took measurements on a Tuesday (back in April 2016) and told me he would have a quote for me by Friday. The following week I called and left him a voice mail to make sure he had my correct email address, but no response. I called a couple of days later and left a message that if they did not want my business to let me know and I will find a new company. I never heard anything from them. I only called this company because they are highly recommended on a radio station. I ended up using Keith Pritchett Roofing, and they were excellent and my metal roof looks great. read more

We had Findley replace our roof in 2011. After a recent storm it seemed to be leaking. Dave came out and found a small hole made by a tree limb and repaired it in compliance with their guarantee. I have no complaints with this companies customer service thank you read more

Person who was to fix roof did not show, did not call. Findlay did not call. Only employee knew they were not going to keep the appointment but notified no one. So now "on hold" - what's the use of having an appointment IF company and employees do not honor them? read more

I was referred to this company by a wonderful home inspector, Tim Reed, because I needed an HONEST, dependable company who wouldn't say something was wrong if there wasn't. Marcos Ruiz came out and addressed my concerns. He did a thorough inspection of an area that a shady inspector (NOT Tim Reed) had said was a problem. As we suspected, we did not have a roof leak. Marcos went above and beyond for us with this matter, and we are extremely grateful to him. It's good to know that there are still honest people and honest companies around. Thank you, Marcos and Findlay Roofing! read more

Frankly I was a little hesitant is using a company big enough to advertise frequently on WSB. I thought they would be over priced and provide mediocre service. Fortunately, I contacted Findlay because I had in-laws who used them and were happy. The work, the professionalism and price were all top notch. They also were a big help with our insurance company. Impressively run company and highly recommended. read more

Findlay's salesman came out, inspected our roof and told us what we already knew, viz. that we needed a new roof, gutters and downspouts. Among other facts he told us that the roofing crews were full-time Findlay employees and not day laborers picked up on a street corner. We found that to be true; in fact, their crew foreman had been with them for 15 years. They arrived on time and completed the job without delay. Nicole in their service department did a good job of communicating with us. The roofing job cost as estimated and the gutter, downspout and leaf guard cover was done under the estimate - what a pleasant surprise for us! The crew did a good job of cleaning up. In our experience they are a 100% professional company and we would not hesitate to recommend them in the future. read more

Awesome company. I've had 2 small jobs done by these guys on my rental house. Other companies have quoted me a new roof, and let's be honest I probably need one. But it's a little rental house and I can't afford a new roof. Both jobs I had done were extremely prompt and well done. Neither one was more expensive than the original estimate. And they cleaned up after themselves perfectly both times. When it comes time to replace the roof on my rental house or my current house I won't call anyone else. Highly recommend. read more

We had a horrible experience with the company. We were having an issue with a leak in our family room. After asking some neighbors on NextDoor, we decided to go with this company. We had someone come out and take a look and we were told the problem was the flashing around our chimney that needed to be replaced. We said OK and scheduled the repair. The day that the repair was supposed to be done came and went and we received no invoice or notification that it was done. Then we were looking at our roof a few days later and realized the shingles were different around the chimney in the front of our house. They had done the WRONG chimney. We called and finally got them to come and fix it 1-2 weeks later. There was no offer to give a discount for the mistake and no real apology. Then a few months go by and we notice the roof is STILL leaking. We call them to come out and look at it because we have a warranty that should cover it. First of all, it took calling at least 3-4 times before I could get in contact with the right person in charge of scheduling in the "warranty department". Then when someone finally came out, they told us the issue was cracks in our chimney that had been present the ENTIRE time. Needless to say, after that we were done dealing with them. So we got a second and third opinion from other companies. Would never use this company again and would not recommend to anyone. read more

Did not have a chance to rate the quality of the roofing workmanship because the salesman took his time in giving me an estimate and after the estimate, took many calls and messages from me before returning my calls. I guess they don't need my business so went with another roofer. read more

I looked at reviews before we decided on this company, and I frankly don't know know who is writing these reviews or perhaps this company finds itself suddently in some type of trouble. However, this is one of the worse companies I have worked with. Our initial contact was with the salesman and, of course, the salesman came out on time - he wants to sell!! From that point on it went downhill. The did not appear on the day designated to take measurements. They came the next day late. Our actual roofing repair was scheduled today and no one showed up. We called the office only to be told they couldn't find the person we were to talk with. He later called and asked if they could come next Monday. We promptly said that we were no longer interested in working with this company. Perhaps they do an adequate job at roof repair, but their customer service is the poorest I have experienced and we live in an old home that has necessitated many repairs through the 40 years we have lived in it. Please avoid this company. There are too many other good roofing companies in Atlanta with excellent customer service. Let's support those companies!! read more

They are just okay. Maybe I was expecting more because of the 5 star ratings. Really liked sales person "Chris" who came out to take measurements and give us an estimate, but we never heard from Chris again. Lack of communication from the office staff. FIndlay delayed in ordering product, which affected our installation date by 3 weeks. Weather delays (which I understand, but because it delayed previous jobs, we were not notified that our date had changed). Distribution company also wasn't notified and tried to deliver product a week early. Always seemed chaotic whenever I called the office. Installation crew was very hardworking. However, we there was a language barrier. The 'lead' barely spoke any English so it was hard to communicate. There were a few cosmetic issues that needed to be addressed. FIndlay was quick to come out and resolve. read more

Findlay did an excellent job in installing our roof. They were prompt in scheduling an estimate and did a very thorough inspection of my roof. I was very impressed by the professionalism of the estimator. When I was ready for the installation, they were prompt in scheduling, arrived when they said they would, timely completed the job, and cleaned up meticulously when finished. After the install, they followed up to make sure I was satisfied. I would recommend Findlay Roofing to others. read more

Findlay Roofing just completed our roof and it is amazing looking! It was a pleasure to work with the company in the process. The pricing was fair and competitive. They are very professional and customer service oriented. I am satisfied! read more

Had new gutters and a couple of downspouts installed (some debris left for me to pickup). Immediately after installation, we got a downpour and one of the sections was leaking (at the end cap). After two re-scheduling attempts, no return calls from the salesperson later and two weeks, they sent a person who repaired the 3 foot section. Most unprofessional install of the 6 subs I had come out over the course of 6 weeks, Guess who is not going to be called if we have a roof issue? read more

If you need a roof replacement, I highly recommend Findlay Roofing! They are top notch on customer service from beginning to end. They also do an excellent job installing the roof and cleaning up after the job is done! read more

Very disappointing experience with Findlay Roofing in Georgetown. I would never recommend them. I called asking for a smaller roofing job to be done and the lady Said they were to busy to take a job like that. If it were November, it would be different. Oh, I see. The job has to be really 'worth it' for them to entertain taking it on. Then I asked if they new another roofing company. She said no. Hmmmm. Odd response that one roofing company would not know another in the town. Then she told me to look in the yellow pages. Really? No kidding. If this is customer service, Findlay Roofing needs to fire some staff and start over. But rest assured that won't happen; likely family answers the phones. Too bad for a community business. Support your community businesses has gone out the window for me. Deborah, Georgetown, Ontario read more

Very professional. They left no stone unturned when it came to covering the details of the job and what to expect. A nail fell thru our open roof breaking the ceiling Sheetrock . Findlay was out the next to repair no questions asked . Much appreciated! read more

put new roof and gutters on 8 years ago and came out this weekend to repair tree damaged roof. quick and reasonable. this is why you should use a reputable company and not your cousin vinny to repair your roof. read more

This is the one of the best companies I have ever worked with; they were recommended by a trusted friend who also had a very good experience with them. They were very friendly and professional. They worked with my insurance company in a friendly and professional manner and were able to prove that I needed a roof where other roofing companies did not. The crew that installed the roof worked very hard and did a superb job. They have a quality control person that makes sure every detail is to perfection. The price was much much lower than competitors. I am very very pleased and would recommend this company to everyone and I will use them in the future no doubt about it. read more

Findlay roofing simply put does what they say when the say it will be done with the higher quality and integrity. I have recommended them to family and friends and they have been completely satisfied also. read more

I have used Findlay in the past and was happy enough with the service to have them come out and look at a new problem. The sales guy came out, looked at the problem which involves replacing a metal roof over an overhang. I was told he would put the estimate together and email it to me within a couple of days. A week passed and I called back asking where was the estimate. The lady who answered the phone said she would contact him and get it right over. A few more days passed and I called again, the man who answered verified my email address and said I'd have it that day. Guess what? No estimate. Clearly they don't follow up and do what they say. I'd look elsewhere if I was you. read more

We had several quotes for a roof. Adam from Findlay Roofing was the only quoter that actually sat down with us and ask us what WE wanted and he would work out a plan! Their pricing was a great ! The day of the roofing was amazing. Worker were like busy bees! The job was done and my roof looks like something out of a magazine!! Thank you sooo much Findlay Roofing! read more

Extremely disappointed. I scheduled an app't for 12:00 noon on Thursday for an assessment of my roof. At 11:34 I received a call from the technician noting he was doubled booked for Fayetteville and Griffin (21 miles apart) for 12:00 noon. He asked if I could reschedule for 2:00. I told him no, I had a doctor's app't at 2:15. He said he would call the other "customer" then call me back. 20 minutes later (almost noon) he called me back and said he couldn't be at my house at noon. I called Findlay to voice my concern, noting I had arranged my entire day around the roofing app't. No apology. Nothing. Nada. I will go with another company. read more

The roof looks OK, but the office staff and salesman Chris are terrible on following up on numerous complaints/concerns I had/have after the install. I sent them a picture of about 20 nails, 50 staples, and various other items I found in my driveway when they finished. The next day I found a broken piece of brick that they knocked off above my porch. The my heat wouldn't work, seems their guy ripped out the thermostat wire when he was in my attic. The only communication from then since the job was "finished" was to send a final invoice. read more

Disappointed in this roofing company. Had an appt. to give me an estimate on roof and gutter replacement and after waiting an hour for their representative I called only to have the man who answered the phone tell me it wasn't an appt. only a "drive by" when they were in the area...huh? Whoever heard of a drive by guesstimate.....won't be calling them any time soon! read more

I called Findlay because I needed a new roof, but was working within a tight timeframe. Luis came out to give me an estimate, and he was terrific! He explained everything thoroughly and patiently and made sure I understood exactly what was involved. Findlay's pricing was very competitive, and I would have loved to use them for the job; however, I was not able to due to timing. This was my fault and no reflection on Findlay. I would definitely call Luis again, and highly recommend him. read more

Had to replace flashing on my roof, was very easy working with this company from getting the quote to job completion. Didn't oversell like other companies tried said what needed to be done. The job was completed in around 4hours as well, was told by other companies it would be 2/3 days. These guys are great and although I hope I don't have to call them again, if something did go wrong with my roof it will be Findlay. read more

I had a negative experience with Findlay Roofing. I needed a roofing inspection and estimate as part of selling a house. I made an appointment with Findley to come out. The day of the appointment, the inspector comes out two hours early without notifying me. So I wasn't on-hand to observe. His report was that the roof was at end of life and he provided a quote. Since I wasn't there and since I like multiple quotes for expensive items, I called another company for a quote (Dr. Roof). This inspector showed up on time and went on the roof and told us the roof had been replaced and had another 10 years of life and there were no indicated repairs. I spoke to the Findlay inspector and he admitted he never went on the roof and based his examination on the condition of our neighbors' roofs! (Our roof is not easily visible from the ground.) This inaccurate information would have had us replace a roof unnecessarily and did harm the sales price of our house. When I called the Findlay inspector, he rather rudely told me that if we didn't like his approach (based on years of experience he said) that we were free to go with someone else. I'd avoid these guys. read more

I hired Findlay Roofing to repair a water leak in my living room because they said it would be guaranteed. There is still a leak ruining my ceiling and wall. I complained and they came out and said the flashing they installed was correct. I did not hire them to install flashing or whatever, I hired them to fix the leak. Their response was and additional estimate for $1,600 and would not guarantee the leak would be fixed. I tried to comprise with them to get the leak fixed. The operations manager, Marcella Radtke, then sent me an email withdrawing the estimate and said that they were parting ways with me. read more

I hired Findlay roofing to work on my roof. The estimator came out, inspected the roof and gave me a quote. I hired them to do the work. I was gone when they did the work but my wife was home and she called me and said the crew chief claimed Home Depot did not have a certain type of wood for the repair and he wanted to use some other type of wood. This wood was supposedly part of the quote. I spoke to him and asked why he didn't go to another store and he said no one had it. I was suspicious so I went on the internet and found a number of places that sold it. I called their office and they did arrange to get the right wood. Then when I got the quote there was an additional charge for this wood, even though it was supposed to be in the original quote. I would stay away. Too many problems, not professional at all. read more