I am a well-seasoned salon visitor, and it is with a heavy heart that I must admit the disgusting atmosphere provided here. I am not basing this review off of a single experience. I have given this establishment many, many chances to redeem itself. Each time, though, I am disappointed. One positive note--Jennifer is great. She takes care of her customers, does a professional job, and doesn't harass you about upgrades to your salon experience. She is the only reason I continued to go back. But...this past experience is what caused my tolerance to run dry. Now it wasn't just a matter of ugly nails, and hearing "five dollars more!" screamed into my ear. Now it's a matter of personal integrity, and the violation of our basic human rights. We all go to a salon to feel pampered, relaxed, and comforted, but my experience put me into a full-fledged panic attack. My technician was Victor. A few of the highlights, or maybe lowlights, of my time with him: He continuously asked me if I was single. He offered to give me a free massage if I called him my boyfriend. He made several references to the two of us engaging in sexual acts. Possibly the most disgusting... When I asked Victor if we could have a pair of those cheapy flip flops so my sister wouldn't ruin her pedicure, he said "not unless you sleep with me." I left Finest Nails in complete shock, feeling completely disgusting. I couldn't even look at my nails without being reminded of his barbaric behaviors. I called and spoke with the manager about my concerns, and she initially told me to call back later. Once I explained that I would not stand for that, she listened. My intention was to warn her about this pervert in their system. I'm an adult, and I was disgusted by the experience, but imagine if he made the same comments to the five year old girls getting their pedicures before me. His actions needed to be pointed out. After explaining, the manager said she would offer me a free nail job. That's it. No apology, no assurance that Victor would either be retrained or removed...just a free trip to the place that caused me so much mental instability. Just please, save yourself from the torment and don't go here. You will be happy you didn't. read more

I've been going to this nail shop for years but these past few months have been HORRIBLE!! First of all I have to continue to remind them to use new sanitized tools when doing my pedicure. That should be without being said. This is just pure laziness and disgusting. Secondly, if I'm spending my money I deserve to be treated with respect. The manager CeCe has become way to comfortable with me as a regular customer. She's rude and nasty. Vanessa was my regular nail tech and she continues to book her appointments too close together and leave her clients waiting. I'm DONE with the horrible customer service and the lack of cleaniness. My friends that I referred left a long time ago. I'm now following suit. I will take my business elsewhere as I refuse to pay almost $100 and be treated as if I'm less than or unimportant. If you're looking for friendly customer service and cleanliness KEEP LOOKING!! read more

My lady gave me the best pedi of my life, so I have to give stars for that. But, i am almost certain that i got a fungus here. Make sure you see them sterilize your foot spa read more

I am so over the suggestive selling techniques that these nail salons keep doing. I went to Finest Nails a week or so ago. I don't get mani/pedi's alot - I consider it a treat....so when I go I wish I could order what I want, without being asked, "Do you want callous remover, Do you want design, Do you want extra massage, Do you want this or that etc etc etc." And then when she starts massaging me, she gets a phone call, talks in Vietnamese slapping on lotion and barely paying attention-how irritating! Then after all is said and done the nails aren't even painted that good. I need a good salon is So OC that is not expensive to just drop into...Help! read more

Dislike immensely the crosstalk as it takes away from the overall experience and felt shortchanged on Mani and pedi. She tried to talk me into a more expensive treatment and it was irritating! read more

I used to love this place until I got scammed by this woman called Chloe. I must admit it wasn't once or twice, in fact three times that she scammed me . I suspected but was trying to see the bright side of things. Scam 1- just before my sister in laws wedding, I went in for an underarms wax and eyebrows. Chloe told me I should also wax my forehead and my neck (I didn't know people did that!). She also made me feel like a Neanderthal caveman for not having waxed my forehead before. She told me that the cost would be higher for me since I have never waxed my forehead before. Fast forward to 2 days later, I had nasty rashes and bumps on my head thanks to her advice ("everyone does it in Florida !") Scam 2 - she was very rude when I was testing colors for my nails (especially when I asked to look at the color in the bottle). You all know how different it looks in the palette vs the bottle vs the nails!. But the worst part was she convinced me to get powder instead of gel, convinced me that regular manicure with cuticles and trimming was NOT part of the powder nails and that I had to pay extra for that!! Scam 3 - this was the last one that broke the camels back. When I went for underarms waxing she looked at my underarms and said "for you it's 20". I had it with her! First of all i have very little hair. In fact after I protested saying it's a fixed price and shouldn't be changed from client to client she went ahead to wax me. It took 2 strips to wax each side!!! She never cleaned it before waxing, didn't put any effort to tweeze any remainders and I was in and out in 5 min tops. Does that warrant a 20$??? When I came out to pay I told the manager and Chloe rushed to the front and tried to explain. Believe me she will raise her voice and try to drown out your voice. But I had enough!!! She is a scammer always trying to squeeze every penny out of clients. Not professional, rude, and doesn't have any work ethics!! I will not be coming back to this place, not as long as Chloe is working there. read more

Today I went to Finest Nails. They weren't the finest..... Made an appointment for 5:15pm gel polish change (a good value at $17) and a basic spa pedicure ($18). I was right on time and exited the salon at 5:40pm. The pedi was wayyy to quick. I came here to relax after being on my feet all day at work. It lasted 10 minutes, the lady says the haisty pedi is because I got the "basic" and didn't want to upgrade to the $30 one. She constantly tried to upgrade me. I repeadly told her nothing more than basic. Water was only luke warm, they don't speak English. My gel looks nice, he couldn't get the UV light to work properly. It was old and the plug was ghetto with foil around it! GROSS! When I was getting out of the chair I realized that I only had close-toed shoes and asked for a pair of fun foam flip flops. The lady responded that you have to pay for them!! At checkout, I asked her to add $4 to the card for tip. She responded "DON'T YOU HAVE CASH FOR THE TIP??" in an annoyed voice. ugh horrible experience read more

Walked in last minute for a gel mani & pedi and was seated right away. Cindy and Lynn were amazing. Very friendly and fast. Can't wait to go back! :) read more

Went in for a pedicure as I run races and pedicures are great for race feet. Thought I had said no to every upswell and evidently, I must have said yes to something and she didn't say that is $5 more. I ended up with a $27 pedicure. Please say this is going to add $5 if I do this as I wanted the basic pedicure which I made clear to start. read more

So I got my nails done three days ago and the lady who did them messed them up and the coating that was on them started to flake off. I went in today to get them fixed and I had to wait 30min. Came back in and still had to wait even when I was told I would be taken then. The manager then decided to take me and took almost 40min to just setup and then she kept getting up and back from the front desk and back to the table I was at. She was super rough with my nails and looked like she didn't even care. I recommend never going to this Ladera Ranch location the price isn't worth what you get. read more

The technicians at this shop were very rude to another customer today. It was very uncomfortable. They spoke in Vietnamese most of the time and got louder and louder as they became more annoyed at this woman. I felt the woman was very polite in response to them. It was a very long two hours at Finest Nails. read more

I went here for the first time yesterday and saw Cindy. She is great! I have gone to all kinds of places and she was really good. She did both my mani and pedi and took her time. She didn't try to over sell me on anything. I am super happy to now have a nail salon to go to near by my house. Thanks to Josie L.'s review I took a chance and really like this place. read more

I've lived in Ladera for 3 years and have been seeing Emma for pedicures the entire time. Emma used to be an aesthetician and her foot massages are amazing!! I've been dealing with an ingrown toenail on my right big toemuni more pointy high heels) and Emma patiently has helped me heal it! The place is very clean and all the girls are really nice and they don't pressure you for upgrades like other nail salons. I pay by credit card and usually tip in cash. Sometimes I've forgotten cash and Emma never seems to mind. I've been to a few Happy Nails where I get the look of death if I don't have cash for tip. read more

Yeah, that's right. 5 stars. I wondered in today desperately needing a pedicure. It had almost been a month since my last. I am blown away with the great service and the flawless pedicure I received. I also got a polish change and it was actually done right! No lip or attitude at this place which I'm used to getting at Pro Nail. Spent a lot of money at Pro Nail in RSM over last 7 years and deserve A LOT MORE respect and fewer insults as I get from them. At this place in Ladera, it was actually relaxing and easy. No waiting and ZERO attitude. I love good customer service! My new place now! read more

This is a very nice and clean place. I took my girlfriend here to get her nails done before our anniversary dinner. I recommend this place! I found them on Facebook and they always send me good email offers which is a plus! read more

Tiffany is awesome! She always goes above and beyond to make sure my experience is lovely. I am a regular customer and will continue to keep come back! read more

I got a pedicure here and it was great experience! I got a foot and leg massage that lasted almost a hour, she used all kinds of scrubs and lotions and it was very pleasant!! I would definitely come back. read more

I have been coming here for a few months to get a mani and pedi done. Clean facility with nice staff! The chairs will make you melt and not want to get out! I have taken my sisters and they enjoyed it as well! Nails last a while once they are finished, will be coming back! Affordable too! read more

They do a great job, always professional and friendly staff. Only place I will go unless out of town and can't make it in. I am picky and they do great job with my gel mani and love the spa pedi read more

I really like this place, it's newly remodeled and has a relaxing atmosphere. They are very friendly. There is up-selling that happens just like every other nail salon I've ever been to, but overall I really like their salon and they do a great job for my pedicures. I also really appreciate how clean they are. I definitely recommend it! read more

This place is great. Good magazines -good color choices- great massage chairs. Very clean and super friendly ask for Van or Kathy they are the BEST! read more

Kathy, Vanessa, and Holly are awesome! I live 20 minutes away and even though there are 4 nail salons within 5 minutes of my house, I still drive the longer distance to see Kathy every 2 weeks. It's easy to set appointments--I just text Kathy! She always does a great job and my gel nails always last 2 weeks or longer. The salon just got renovated and it looks great with the new modern decor. read more

The first time I came to this salon my experience wasn't terrible...I upgraded my services and spent $75+ for a gel mani and pedi. So I returned. I don't get my nails done often and honestly I hate spending so much money on pampering... I especially when my experience is sour. I remembered thinking this place was sanitary...I work in dermatology, warts around nails from dirty tools and foot fungus are seen on the regular at my office, so sterile tools and cleanliness are #1 priority when I go to a salon. Unfortunately I didn't see either women pull out tools from a sterile pack today...if I get warts around my nails it's my fault for not leaving. And, the women performing my gel manicure was so aggressive in trimming my cuticles to the point that alcohol burned and they feel sore now...but I didn't stop her because it makes me uncomfortable to tell someone they may be doing their job poorly. Again, I better not grow a wart. I wanted a basic pedicure, $22...she asked to upgrade multiple times, I get it, it's part of her job, I agreed to upgrade the massage. Mind you, I agreed knowing I wasn't getting some great massage. It was a half assed lazy massage of gentle stroking while she talked to her neighbor in another language. I am on my feet all day at work sooo this could've been really nice for me...but it was worthless. The color and appearance of my nails I have no complaints...they painted them nicely. Then my total was $65...which I find to be ridiculous for the experience. She charged an extra $15 for my 15 minute massage...if it had been a great effort I wouldn't mind paying $15 but a pedicure is $22 and includes the basic massage I wouldn't been happier keeping my HARD EARNED money instead. My chair massage was never turned on. Turned out I had a 20% coupon for the wrong salon...maybe the effort was lacking because I said I had a coupon up front. Then, because I'm not an asshole I gave them a tip they didn't deserve. $5 each. My total being $75 for an overall unrelaxing experience as my cuticles were being cut painfully, my arm being contorted across my body, no chair massage, and a half ass $15 upgrade massage. I'll just paint my nails in the future and save them the hassle of giving the "finest" experience. Oh but they were nice enough to tell me in the future there is a coupon that would've made my total cheaper (good customer service would've offered it to keep a customer) and they offered me a $5 coupon for next time...any one want it? read more

I moved a little farther away from this location and tried other nail salons closer to home. They all get a big thumbs down. Finest Nails is an awesome salon. They are clean, professional,and creative. The overall experience is very relaxing. Jennifer did my nails today and they are fabulous! I've already received many compliments. It may be farther away from me, but the work they do is 100% worth the drive. read more

Never going back. I had been here in the past and had bad experiences. I decided to try again recently. I had the quickest pedicure I have ever had - less than 15 minutes. The color looked terrible. When I complained, I was given a $5 off coupon for my next time. No one wanted to fix anything. They were so rude. read more

Been going here for years. The gals that work there have been consistent, so that is what keeps me going back. They know what I want and I'm not being asked each time if I want the additional add ons. There are about 4-5 girls that I wouldn't mind doing my nails, so I don't need an appointment to get in. Much better than Happy Nails, wasn't a happy experience there. read more

Definitely the best nail experience ever! Vanessa was very confident she would meet my needs. And she most definitely did just that. I am very picky. And she managed to get it to %100 to my liking.I won't have to leave the nail shop unhappy anymore! Thanks finest nail. MC Donald`s Bonnie read more

I've been coming to Vanessa for months now for a full set with gel manicure. I text her for appointments and get me in right away. I only have to go I'm for a fill every 3 weeks. My nails are always perfect and never chip. read more

Finest Nails & Spa - Full set with gel done perfectly by Vanessa - Nail Salons Near Me - Ladera Ranch, California

I have been to Finest Nails 3 times for pedicures. I will never go there again! Worst service I have ever received. Two of the three times my nails were ruined before ever leaving the salon. All they care about is getting you out so they can get money from the next person. They never let your nails dry at all. As soon as the last coat of polish is on, they want you out the door. They even leave the tissue between your toes and put your flip flops on with the tissue still between your toes. DON'T GO THERE unless you just want to throw your money away! read more

What a fantastic experience. Friendly clean and great job. Very pleased with this place

Love this place! Angie and Lily are my favorite! Everyone is always super nice and knows what they are doing!

Very disappointed in this place. Poor quality and poor customer service. Got my nails done 2 days ago (dipping), next day one of my nails broke off so I went in right when this opened this AM to fix. It was completely empty, the woman said this would only take 5 minutes but I would have to wait for the next employee to come in because she already had an appointment. There was NO ONE there and it would only take 5 minutes - her appointment was late, so why couldn't she fix? Very insulted considering they are at fault for doing a poor job and couldn't be bothered with me. Will definitely go back to VIP nails moving forward. read more

I am so happy to have found a good nail salon next to our new home! I was so worried when we moved that I would have to go through a difficult process of testing out new salons until I found the right one but I happened to walk into the right one right away! The first time I got acrylics because my nails kept breaking. They did a great job but I instantly regretted getting them (they are so bothersome!) That time I got the Spa Pedicure (for an extra $18) that includes "Cooling Gel", a 10 minute massage, and callus remover. The next time I came in I did not opt for that option. I found that the "cooling gel" was useless - what's the point of it? The 10 minute massage was a little over 10 minutes but she basically just rubbed my legs and did not really massage them hard at all. BUT I am still giving them 5 stars because they do an excellent job and really take their time. I recently got a shelac mani and a regular pedicure and they did an amazing job. I guess you just have to know how to say no to them when they try to upsell you with their little menu (The first time I spent $76!). The ladies here are all pleasant as well and they do not seem to gossip much if at all :) read more

Just went the other day. worst experience ever.. rushed pedicure she was more worried about who was walking in, manicure charged me extra 3.00 without asking me, for just buffing my nails you would figure paying $55.00 for both is enough .. I will never go to this place again. read more

I have been going to Finest Nails for over seven years. The Girls have always been very Professional and Polite. The only problem I have is when rude moms come in with their little kids and let them run all over the place. Its not the Spa's job to control your Kids. I go to the spa to have down time and relax. CeCe, Kathy,Holly,Van, Cindy, are all very good at what they do. The recent upgrades are nice as well , as is making sure everything is sanitary. My nails have to be waterproofed , as I do water therapy everyday, Kathy and the Girls make sure this is done properly as well. My only request would be to have one day a week for kids day. Then hard working , stressed adults could enjoy their peaceful time ! read more

I went in today to get a spa pedicure & a manicure with gel polish. My pedicure was done by one of the girls that works there & my toes look great! My manicure was honestly a nightmare! It was done by an older man that works there. He took forever to complete by manicure the first time. When he finally finished I told him I liked the color I chose but my manicure looked horrible. I had polish all over my fingers. He filed my nails down to nothing in the process. The polish was covering my cuticles & uneven. He was not happy & said it looked horrible because the color I chose was old & almost running out. He didn't tell me that before he started & I honestly think that was his way of not admitting he didn't do a good job. I gave him the opportunity to make it right by agreeing to his suggestion to have the gel polish removed & choose another color. He used the electric file/drill tool to remove the polish. In the process, he sliced my cuticles & filed my nails even shorter. My fingers were raw & burning at this point. He applied the new color the same way as the first color...all over my fingers & cuticles. I was there for 2 hours & extremely unhappy. When he finished, he said he would only charge me $20 for the manicure because I was there for so long. I told him I was paying $0 because I was there for so long AND my manicure was horrible & my fingers were raw & burning. He started to get upset but the manager stepped in. She looked at my hands & completely agreed that they were horrible. She offered to have someone fix them but I explained my fingers hurt & besides that, I hardly had any nails to polish because he filed them down so low. She apologized & gave me a gift certificate for another manicure, which I completely appreciated, however, she still charged me $22 for my pedicure. I shouldn't have paid a dime & am upset about that. Let me know if anyone wants a free manicure...I will give you my gift certificate as I will never go back. I wish I would have asked to see a copy of his license while I was there. I thought they had to be displayed but I didn't see it anywhere. Ps. When I was there another customer came in to have her nails redone because the same man did hers the day before & she was unhappy. She refused to have him fix them & insisted someone else do it. read more

Good service, and very clean. They use plastic liners in the spa tubs and clean tools every time - this is really important. My gel manicure was great. read more

First time coming to this nail salon and I loved it!The staff is so friendly and the place is very clean! Vanessa did my nails and she did an awesome job! I would recommend her :) read more

Best nail place I have been to in years. Crystal was amazing and I highly recommend her for your pedi..I am sure to come back.

Came here with a coupon from the Ladera coupon booklet, $40 for a gel manicure and pedicure (otherwise, price would have been $52-$22 for the pedicure, $30 for the gel). Went in with no appointment and was seated right away. A gentleman and woman helped me out and they were wonderful. Very polite and friendly. I normally go to a different nail salon in Orange, but because I didn't have the time to drive that far, I tried Finest Nails. I was very pleased with their nail color selection and so far, the quality has been excellent. read more