This is the most important review of Sean Canfield and Finishing Touch Hardwood Floors that you can find. License ID CT-24148. Sean is certainly capable of 4-star workmanship, but he doesn't deserve any stars based upon my recent experience of him abandoning our $20,000 job. After walking off our job he promised to refund the $6,000 deposit, then he changed his mind and made demands, then threatened me with a lawsuit. His outrageous temper and behavior shocked us and I will have him arrested if he ever shows up here. I've just learned that collection of my deposit is unlikely. In this year of 2026 Sean has refused to pay a First Circuit judgment (1DRC-25-0006744 - Juliana Simone, v. Sean Canfield) and DCCA might be compelled to pay this homeowner from recovery funds (Hawaii's Contractors Recovery Fund compensates homeowners for financial damages caused by licensed contractors who have committed fraud, misrepresentation, or abandonment). In a similar court case 1RC161003207, the homeowner and Sean cannot post online comments, so you can't learn about it here. Sean M. Canfield and his wife, Lisa Canfield, owed the IRS $35,000 in unpaid taxes resulting in a lien on their home. If the IRS cannot collect after many years, what chance does a homeowner like me have against him? He texted me "My wife is the CFO for Goodsill Law Firm" implying that he has the upper hand in financial and legal matters. Before you give any money to Sean, be aware that he might abandon your project and never pay you back. It happened to me and it could happen to you. Be sure to read the 1-star reviews here for the most accurate information. -Sean was the cheapest but I wish I never used him. -Nobody stole his equipment, that's a lie. -I've never posted a review before, but decided the public needed to know about this person to save themselves from the time, expense, and brain damage we've had to endure. I hope Sean never takes advantage of another person in our community. -he was screaming and yelling at us and slamming our front door, we locked the door because we were afraid of him. Police came and were apologizing to me for having to deal with Sean and gave it to him. -I have ample texts and audio of Sean completely going off the rails, and on some occasions making veiled threats. I'm not sure if I can share them on Yelp, but if anyone doubts my review, feel free to reach out and I will share them. Sean also attempted to pay me to remove my Yelp review, which I refused. -I would highly recommend NOT letting Sean refinish your floors. He completely wrecked our downstairs floor, didn't finish the upstairs, and simply took our money and quit. -it was obvious this guy was a talker and a salesman with very little real knowledge about hardwood flooring. Take heed of some of the other reviews and go with a real pro. -Anytime I bring up issue with floor he got worked up and blamed us. If can, use someone else, if no can use Sean. He not real good. -Called multiple times and left messages and no call back. Better to go with someone else that actually wants to work -I just read Sean's response which is not true. I wrote this review to help others, I have no reason to lie. -cost over $6,000. I asked Sean to give me a partial refund for the living room floors and he refused. I filed a case with RICO and they said that I would have to take him to court to get any money back. -have to pay someone else around $3000.00 to have their supposedly guaranteed work fixed. Oh and don't mention to Sean about writing a bad review cause when we did he screamed at us! Horrible work and customer service. You should be ashamed Sean! -Feels like I was conned by this company. They did not repair the damaged floor and covered with darker color coating. Still showed scratches that was supposed be gone with money I paid. Horrible job and bad attitude. -We knew then you were trying to set up more of a scam. You have decided to "mess" with the wrong people Sean. You are a sorry example for anyone that aspires to be a business owner. Your inability to take ownership of a mistake made by you or a mistruth stated by you projects your true colors. Complete and total dishonesty. Despicable. -"this is Sean with Finishing Touch Hardwood Floors. Hey your damn wife left a shit as ah ah review on Yelp, real nasty. You know what, she's a real nasty woman, man. You know what, I'm going to have my lawyer contact you real soon. So, you better either get that off of Yelp or you guys are going to be dealing with my lawyer. I swear to God, I'm going to call my lawyer is you don't take that off of Yelp". -Terrible! Didn't finish the job. Damaged the floor in one area and didn't fix it. Didn't follow up as promised. Not recommended read more

Finishing Touch Hardwood Floors - Sean admitting he walked off with his tools - Flooring Near Me

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Wow! What can I say about this company's absolutely beautiful work. I hired Sean, the owner of Finishing Touch Hardwood Floors to install, sand, and finish flooring in my home. He took his time to be sure to understand my needs and kept me informed of the progress and what to expect. Four of my other family members were so impressed, they hired him to do their floors and are extremely happy - including my mother who is a hard sell. He even installs custom borders. Friends who have seen my floors, have called him and have hired him. They have been totally impressed with his passion and knowledge. Sean is extremely knowledgeable, professional, and the last of a dying breed of true craftsmen. If you are looking for a person who truly knows his craft, you have found the perfect company to hire. I would not hesitate to hire him again and I highly recommend him for your flooring needs. read more

Finishing Touch Hardwood Floors - Maple flooring - Flooring Near Me

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I just want to let everyone know how great Sean Canfield, the owner of Finishing Touch Hardwood Floors, is to work with! I have used him with a number of my clients in redoing their bamboo floors, taking up the old toxic varnish, and then re-coating it with an extraordinary product that he imports. He puts on 3 coats of it and makes the floors shine! It brings the old floor back to life to the natural color of the bamboo. He can even add a light tint to match any of your existing cabinetry. He is conscientious and even helped my elderly client move her furniture with great care! He and his employee Jerome work in perfect unison. His prices are fair and the work is fantastic! Allowing me to raise the price of my listings! Geat value! His specialty is any real hard wood floors. Ask Sean to send you photos of his Craft, and then invite him to check out your project & give you a quote. Mahalo & Aloha! Mariliz Reilly at Hawaii Life Real Estate Brokers. 808-371-3999. MarilizReilly@HawaiiLife.com read more

I am a Real Estate Broker and property manager for 23+ years on Oahu. I called around and from the onset, Sean was very professional and sincere about coming to preview the job. I was able to schedule a quote within days. At the walk through, Sean was very detailed in explaining the process and my husband happened to see his very expensive dust free sanding machine in the back of his truck and was impressed. The dust free part was a big deal for the project. We got the bid quickly and found his pricing was very fair for several floors that needed to be re sanded, as well as some "iffy" floors that were covered by carpets in the bedrooms. They made all the floors match exactly in color and finish, and completed the job a few days ahead of schedule. We were totally impressed and Sean even made us a beautiful matching threshold that was missing from an area of the house. The best surprise was to find out the floors were TEAK!! not mahogany, as they originally appeared. Well worth the splurge to have Finishing Touch come in with their expertise, as they really know what they are doing and do the job right. I would highly recommend them and will use them again for other hard wood flooring needs. read more

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*In response to Sean's new reply. I screen shot his original reply and posted photo. Also the stains on the wood were from rain in front of sliding doors that would let rain in during Kona winds not dog urine. Not that makes any difference anyway if he's replacing the boards. I think this is his attempt at a insult. I tried multiple times to get him to return and stand by his work but was unsuccessful. The pictures speak for themselves. Got two quotes to refinish my hardwood oak floors. Sean was the cheapest, but I wish i never used. When initially talking to him he assured me my floors were in great condition and it would be easy for him to come in, refinish them and make them look brand new again. Paid him half upfront to start. Shortly after starting he informs and shows me a small section of boards need to be replaced because of dark stains that he can't remove, and he can replace them for an exorbitant extra cost. Would have been nice if he pointed this out at his initial consult and quote. He assures me that after he replaces the small section of flooring that have dark stains, the floor will look perfect. I reluctantly agreed. He makes his repair, replaces maybe five or six 3 inch by 3 foot boards. After inspecting his work. I found he only relaced half of the boards with dark stains. There was another five or six boards of the same length that needed to be replaced right next to the boards he did replace. Not only that, one of the new boards he had just installed had split and the corner broke off and instead of putting in another new board he just filled it with a big section of putty instead. When I asked him why he didn't change out the other five or six boards that obviously needed to be replaced. He said that I didn't specify exactly what boards needed to be replaced and if I wanted those other five or six boards replaced it would be an additional exorbitant price for him to do so. Felt like a super sleazy thing to pull. I was in a time crunch, so I agreed to pay the additional, additional cost. After Sean finished, I paid him the remainder of the balance but wasn't able to inspect all of his work until the floors dried. Finally, after the floor dried and i was able to inspect his work. I found dark streaks in the flooring, swirls in the wood from spots where he missed with the fine grit sander, the finish he used was all over my base boards and there were spots he missed all together. I tried getting him back to my place to fix his problem spots, but my bank had already cleared the check I gave him, and he was giving me the run around. Even telling me he couldn't make it multiple days because he had a tooth ache. I ended up repainting my base boards and touching up the spots he missed with the can of finish he left in my garage myself because of my time crunch. In my opinion Sean is a dishonest business owner who quotes one price to get in the door and then ups it dramatically once he starts. He also has terribly poor workmanship. When he's done with your floors he'll make you wish you never had hard wood floors. read more

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UPDATE Litigation is forthcoming, and results will be shared here in a few months. The finish that Sean applied to our floors, and that he is VERY proud of as he often stated that he "came up with the idea", involves him mixing a tint/dye with the clear coat polyurethane finish. After Sean completed the job on our downstairs floor and it was apparent that all of the marks and discoloration were not going away (even though Sean stated they would disappear after 6 weeks), I reached out to the product manufacturer. They stated that no tint, dye, or color additive should ever be added to their products as it will not dry correctly. Sean's alteration of the finish and his application technique directly resulted in dark marks, streaks, and discoloration throughout our house. In hindsight, and after researching this online, it appears that Sean does this to save himself time and money even though it is specifically prohibited by the manufacturer. BEWARE! No one from RICO ever looked at our floors and they stated that their internal policy is to only investigate workmanship issues on a completed contract. I paid Sean ~$7200 on the ~$9000 contract. I refused to allow Sean to complete the final coat of finish on our upstairs floor because he lied about the marks disappearing after 6 weeks and the completed downstairs looked abysmal (see photos). The upstairs floor looked substantially worse than the downstairs and Sean told us the marks would remain even after the final coat. As a result, I would not pay Sean the remaining amount so that he could continue destroying our floors. I was instructed by RICO to go through the ligation process and then refile the complaint once the judgement is made. I have ample texts and audio of Sean completely going off the rails, and on some occasions making veiled threats. I'm not sure if I can share them on Yelp, but if anyone doubts my review, feel free to reach out and I will share them. Sean also attempted to pay me to remove my Yelp review, which I refused. read more

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Finishing Touch came through for me when another floor refinisher I'd lined up canceled the morning he was scheduled. A blessing in disguise as I couldn't be happier with the spectacular results. Floors in my recently purchased 70 year old home were in pretty rough shape. Deep scrapes and sticky with glue where some tiles had been. Sean smoothed everything out beautifully and agreed to use a no VOC tinted finish I had purchased from ECOS. Application of the finish went perfectly. Just a few minor spots needed correction which he came back the next day to address. He even stained a threshold for me from a piece of gorgeous burled wood. Minimal dust and Sean and his partner were good with clean up following. Going with Finishing Touch for sure as I move on to do the rest of my floors. Just be sure to read your contract carefully so you understand what is and is not included read more

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12/28/23 Sean left a small piece of equipment and a sweatshirt in my laundry room. Nobody stole his equipment, that's a lie. I don't even know what that equipment does, how was I going to use it? When he came to our home so we could walk through and identify all of the problems, he lost his temper with me and my fiancee and started cursing and yelling at us. He walked out and slammed our glass door so hard that we thought it might break. We immediately locked the door because we were afraid. Sean called the poice and fabricated a complete lie. The police officer even apologized to us for having to deal with Sean. Beyond having to deal with all of the drama from Sean, now I'm managing finding a new contractor to completely refinish my floors from start to finish, while trying to get my $15k back from Sean, and he is now stalking us online and I have to spend time requesting pictures be removed. He posted 100 photos of our home, just on Christmas day, that were previously removed and he was not authorized to take. He's violating the law in posting pictures of my private residence without permission. Just because it looks like I have a nice home and he decided to have a photo shoot instead of properly finishing my floors, doesn't mean it looks good close up. Believe me, it's a total mess. He's a con artist in trying to use picture of a nice house with the lights dimmed to convince people that he's a flooring professional. Next steps, I will have to file a TRO to prevent him from continuing to post pictures of our home. It's ridiculous that someone who did such a horrible job and treated a client so poorly, has so much confidence online to violate my privacy and the law. It has been a nightmare dealing with this guy. Worst mistake ever! 12/29/23 Sean Canfield continues to harass me online by retaliating for the review I posted about his company. He's now posting false reviews about my healthcare company, that he has never worked with or been affiliated with. I've never posted a review before, but decided the public needed to know about this person to save themselves from the time, expense, and brain damage we've had to endure. I hope Sean never takes advantage of another person in our community. read more

We recently purchased a house in Pearl City that unexpectedly had beautiful original oak floors underneath the carpet. We called and/or sent messages to 5 companies. 2 responded, 1 of the 2 never followed up after a first call. Only Sean followed up and was quick to come out and do an assessment. They applied the last coat today and could not be happier. Sean did a great job fixing some light termite damage in one corner and restored the floors to their beautiful glory. Thanks Sean! read more

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Met with Sean. Very informative and knowledgeable. I was impressed with his passion and desire to produce a quality job. My 40+ yr old oak floors were faded, worn, and beaten up, with several planks termite damaged and in need of replacement/repair. He worked with us to meet our expectations, which he FAR exceeded! Completely blown away with the outcome! These 40+ yr old floors look BETTER than new and I'm so glad I didn't cave in and install laminate flooring instead, which would've cost more $$$$. Smooth finish, genuine wood, beautiful natural colors, and really enhances the home. NO regrets. Again, Finishing Touch FAR EXCEEDED my expectations, which were very high. read more

Finishing Touch Hardwood Floors - Flooring Near Me

The Sean I know is very different than the negative review I saw earlier in Yelp. My wife and I hired Sean to sand, fix, repair, & stain, our 2500 square feet of flooring and the results are great. Far beyond expected. The bathroom, entry, and dining had severe damage from roof leaks. There were at least 30 years of history and family living with little or no maintaining. Yet, somehow Sean made the flooring look new. It is seven months now as I write since the job was completed and all is well. One day after the job was completed I damaged a patch by putting a large scratch in the dining area rolling my sofa around and Sean was here to fix it free within one week of notice. Sean was very attentive to all my needs. Sean's pricing was very fair and less than two other quotes by about 20%. Once you see the difficulty in sanding and finishing a wood floor you will appreciate Sean's experience as I do. read more

Finishing Touch Hardwood Floors - Sean's work. - Flooring Near Me

Had a consultation with Sean and he went on and on about how great his work is and his special "techniques". I had previous experience with hardwood installation and refinishing and it was obvious this guy was a talker and a salesman with very little real knowledge about hardwood flooring. Take heed of some of the other reviews and go with a real pro. I would highly recommend checking out Flooring Specialists, Chris did a great job on ours. read more

Hired Sean to refinish some old Douglas Fir floors on a home built in the 1960's. He did a very thorough job of explaining his estimate, gave a seemingly fair price, and did a professional job. The site was cleaned up each day, and he finished exactly on schedule. Floors looked great. Just to show how much we liked working with him, I referred him to my parents (who also loved him). He did a terrific job on their Koa floors. read more

He was super nice during the esitmate, but he was all business once we paid half deposit. Our budget was low but he did oK. Anytime I bring up issue with floor he got worked up and blamed us. If can, use someone else, if no can use Sean. He not real good, but he not the worst. read more

Sean and Jerome came to repair the entryway oak floors damaged from another construction site. They were so good, I asked them to do the upstairs oak floors. The floors were PatternPlus oak flooring from the 1980s. You are not supposed to be able to refinish the thin veneer on the PatternPlus but Sean did it and the floors look great! Thanks, Sean and Jerome! Very Happy! read more

Sean the owner of the company was wonderful at looking at my severely dog scratched floors and explaining best option to restore them and repair some termite damage as well! They were prompt and courteous and within a few short days my floors looked wonderful! Best service and price on their service, I would highly recommend this company!! Barbara homeowner Kailua read more

Called multiple times and left messages and no call back. Better to go with someone else that actually wants to work...

Sean and his great crew at Finishing Touch Hardwood Floors renovated our hardwood floors at our single family home in Niu Valley three years ago. We left carpet in our guest room and recently decided to renovate this room, remove the carpet and bring in Sean to renew the 50+ year old oak flooring. As before, he was very flexible, professional and straightforward on the statement of work and plan. Very courteous to my family - including my middle school kids on winter break! The Finishing Touch Team did a superb job in bringing this old and neglected floor back to a beautiful state. This included some patch and plugging work. Sean also made the extra effort so that the floor tone and color would match the rest of the floor in the house. He is a true professional who always is clear on what his team plans to deliver - and then delivers it. As during his previous project (like I said, I'm a happy repeat customer), Sean made some good recommendations and gave me references on some other maintenance issues I am dealing with in our older house. His experience as a general contractor is invaluable, in that regard. There is a small community of firms on Oahu that do this type of work, and others have issues with both quality of work and follow up, in my experience anyways. Finishing Touch Hardwood Floors is the best I've seen, and I highly recommend their services. read more

Finishing Touch HardWood floors did an INCREDIBLE job refinishing my floors after significant water damage. My floors were initially finished by another company who never gave me the opportunity to specify an oil or water based finish. I wanted oil but they applied a water based finish which looked terrible! Fortunately (VERY fortunately) I was put in touch with Sean of Finishing Touch HardWood floors who's passion for hardwood floors and sense of perfection is so very obvious when u meet him. I am a very picky customer and friends tease me of being an OCD Perfectionist. Fully expecting something to nit-pick about once Sean's team was done with my floor, I was elated to find it done "to perfection!!". I think my attached pics speak for themselves. read more

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I just read Sean's response which is not true. I wrote this review to help others, I have no reason to lie.

Sean does awesome work! He took my dilapidated 10 yr old bamboo floors and made them look better than new. His equipment is up-to-date which makes a huge difference in the quality he is able to offer. I think my floors may have turned out to be more work than he originally anticipated, but he stuck by his quote and projected time-line, and didn't say a word about it. My floors had an aluminum oxide finish (the same stuff sandpaper is made out of ) that I was unaware of. After doing some research about it I realized how tough this finish is to deal with. Much Mahalo Sean! I highly recommend! read more

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Highly recommended, Sean was very helpful and knowledgeable and offered us a lot of options. His pricing is competitive and uses only top quality equipment and product to produce a "good as new finish". His two man kick *** crew Dave and Jerome were on time, courteous, and very professional and worked well together to tackle the job with amazing results. These are the guy's to do the job right!!! read more

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Excellent company to work with and very professional! Sean came to look at the floors and wrote up an estimate very quickly. They started and completed the floors as promised and the floors turned out beautiful. Sean responded to my texts immediately and met me at the property on time. He was always prompt and professional. I would recommend this company to my friends and family and use them again in the future. read more

Wow! The transformation was like night and day! We had a house in Manoa with very dark wood floors that had some water damage. We got three estimates. One company came in super low but after giving me the estimate they never returned my phone calls to schedule and do the job. Another company said it was impossible to refinish the hardwood floors and gave me a price to install new engineered wood over the old wood at FOUR times the cost to refinish. Sean was the best! The hardwood floors are absolutely gorgeous! I would definitely use Finishing Touch again and have referred them to all my friends and family. read more

The Finishing Touch team are artists at hardwood floors! We wanted a neutral vintage look for our Kailua home and Sean's workmanship was outstanding. We had some tricky transitions between old tile and old wood floors when we went with an open concept design, but Sean and his team made those transitions disappear. We love our beachy, vintage floors! read more

Finishing Touch Hardwood Floors - Flooring Near Me

Finishing Touch was a great company to deal with from quote to finished product!! We had existing faded hardwoods that we wanted rejuvenated, and we wanted to connect those with new hardwoods to replace existing carpet. Sean promised that it would work very successfully and WOW did it ever!!! They even customized bullnose pieces for steps that look like beautiful furniture. Sean's team were professional, great to work with, and delivered on time. We are so pleased and recommend this company with the highest praise and confidence!!! read more

Finishing Touch Hardwood Floors - Finishing Touch's ART!! - Flooring Near Me

We hired Sean's company to refinish the floors of our 1929 house. He came through with a great darker finish like was asked for on fir floors, which is not easy to do. Sean was responsive and followed through. Would definitely hire again. read more

Feels like I was conned by this company. They did not repair the damaged floor and covered with darker color coating. Still showed scratches that was supposed be gone with money I paid. Horrible job and bad attitude. read more

Number one in my opinion. Sean was very professional and came exactly when he said he would and the price was agreed on and his company did more than expected. As a contractor myself I know a good job when I see one, and finishing touch hard wood flooring did a fantastic job on my floors. Better than I ever imagined. They two guys who came to my house were beyond professional and they came prepared for all my questions and concerns and did a job beyond my wildest expectations. Advice when you are looking at how a company is reviewed is, throw out the high and the low rating and you meet in the middle and with that you have a 5 star company. Fantastic job and will be back at my place again. read more

We live in Hauula and our house flooded from heavy rains. We hired Sean and his crew to repair and refinish our floors. First off they didn't even water seal the concrete, plus they didn't sand all the way to the walls so you can see a variation from new to old. When they replaced the damaged floor with new wood Sean told us that the floor may buckle if there is too much moisture but not worry that he guarantees his work. Well our floors did buckle and right now we literally have speed bumps throughout the lower level of our home. This is the second time our floors have had to be refinished and partially replaced due to flooding. The first time the floors turned out beautifully, no variations from old to new and no speed bumps. That's because they actually water sealed the concrete underneath. When we notified Sean of the buckling of the floors he started yelling and trying to intimidate us. He told us he would be happy to come out and fix it but we had to pay. Even though in our initial meeting he said he guarantees all his work. At this time he told us he does not and that if we wanted it fixed we have to pay again. Our bill was around $9000.00 labor only, now I'm going to have to pay someone else around $3000.00 to have their supposedly guaranteed work fixed. Oh and don't mention to Sean about writing a bad review cause when we did he screamed at us! Horrible work and customer service. You should be ashamed Sean! read more

This is the second job we have done with Finishing Touch Hardwoods. Sean was great at coming to meet with me despite my time limitations with a recently diagnosed medical disability. He was patient with me as communication is difficult for me. In addition when i had to see specialists in LA, Sean helped make sure my dog was safe and cared for too while they worked. But most importantly is the work Sean and Andrew have done. We removed laminate to find tiles with THICK adhesives. We tried sweat equity but the adhesive won. Sean said no worries, he could fix that. I can't tell the stained wood from the not stained wood. Every thing done in 4 days and he offered to help me move back furniture in place too. Sean and his team have refurbished all the fir that we uncovered in our Kailua house. The floors are the focal point of the house now. Sean and Finishing Touch were outstanding with the quality of work, flexibility to meet my health limitations and their caring attitudes. If you need your hardwood floors worked on, use them. you will not be disappointed. read more

When we purchased our home the oak floors had been terribly stained and were in poor condition. We contacted Sean at Finishing Touch for help. We also wanted the tile, adjacent to the oak floors, removed and the oak flooring extended to replace the tile. They refinished the floor, replacing pieces when necessary, fingered in the new oak and finished the entire area. You cannot detect where the old floor ends and the new starts. The first thing people say when they come in is "Beautiful floor!". Kudos also to Andrew who did a fantastic job and kept the area clean as he worked and after he was finished. read more

Finishing Touch Hardwood Floor did an incredible job restoring our Oak floors after years of neglect. It brightened up the entire house. Sean's work was started and completed in a timely manner, and his price was very reasonable. read more

I have been using finishing touch on all of my projects and they make all repairs in a professional way, and when they re-finish the floors it is an amazing transformation. They also work really well with scheduling and very professional with the contractor and homeowners. Plus the bottom line is when they are finished they put out an amazing product. I would highly recommend them for any re-finishing job read more

one of the finest flooring firms in hawaii

These guys were top notch. They transformed my apartment and brought my teak floors to new life. They came and went when they said they would. They were neat and clean through the whole 4 days that it took to complete the project. I am grateful for their beautiful work and would recommend them highly. read more