I needed someone to look at at my account unit and Juan offered a home visit to access what I…read moreneeded and my first question was, how much does that cost and I was surprised that there was no charge at all. Juan was very personable and friendly I felt as if we already knew each other. He politely told me that my unit was a dinosaur and that was fine so when I can afford a better one I will definitely call him for any needed service.

Service: 5/5 - Excellent service! Extremely clear and very transparent. My AC and heater failed to…read morestart up which was a bummer for the recent cold months in Signal Hill. Juan the tech came in and was quick to resolve the issue. Repair: 5/5 - My unit is working like a champ even at 15 years old!!! Price was ok as well. Overall highly recommended! Also, Kyle was great with communication throughout the process while we coordinate around HOA requess and trying to get the job done.

They were fantastic to work with. The technicians were knowledgeable, professional, and kept us…read moreaware of what they were doing each step of the way.

I found this company on Yelp and chose them based on prior reviews and the fact that they are…read morelocated in Long Beach where I reside. Five or ten minutes after reaching out to Advantage Air on Yelp, a staff member from the company (Brenda) contacted me to follow-up and schedule an appointment. She was amazing! On the day of our appointment, the technician arrived on time. In fact, Brenda contacted me beforehand to advise that he was running ahead of schedule so he could be at our home 30 minutes earlier if we were available. We were ready for him so it worked out fine. The repair technician (Joe) arrived and introduced himself. Initially, I had a question about a message displayed on our thermostat, what it meant and if it had anything to do with our AC unit not operating. His response was perfect. He explained everything in Layman's Terms and I appreciated that very much. After inspecting our AC/Heating Unit, Joe determined there were three parts that required replacement; the contactor; the capacitor; and hard start kit. He had some of the parts with him but had to leave to retrieve other parts off-site. He left but promptly returned in about 20-30 minutes, installed the parts and tested everything. Our AC unit has been working great since then and we are so pleased that we found and hired Advantage Air to make the repairs on our air conditioning unit. Thank you Brenda and Joe!!!! Best customer service ever!

THREE YEAR UPDATE: Everything with Ric's new heat pump installation for our home is still working…read moreperfectly three years later. We've had zero issues. I had contacted 5+ other reputable HVAC companies for walkthroughs, quotes and Ric worked with us to provide the best price and rebate structure. His team was excellent to work with and made sure our installation went smoothly. I've recommended Ric's team to several others and will continue to do so without hesitation.

Best heating and air company around. They did an excellent job from start to finish! They know the…read moreproducts they sell well and the install couldn't have been any better!

I begin with this note: When I booked my appointment, I called a company operating under a…read moredifferent name and telephone number. I noticed the discrepancy on the invoice pad and asked the technician about it. He explained that the two firms were affiliated. Because "Lakewood Heating & Air Conditioning" fulfilled the appointment, I am reviewing Lakewood--not the company I booked the appointment through. I recently had the house fumigated. If you are unaware, the gas company shuts off gas to the house before tenting; turns the gas back on after fumigation; and inspects appliances (heaters, stove, water heater, etc.). After all this, it's a good time to have the heater serviced, especially if the gas company inspection uncovered concerns. The Lakewood technician did a thorough job testing the heater, making sure it was operating safely and efficiently. As the unit did not need repairs, my cost was limited to the basic service fee of $100 quoted at the time I set the appointment.

Juan was courteous and knowledgeable. He promptly diagnosed the issue with my HVAC unit and…read morecompleted the repair efficiently. His clear communication and expertise made the entire experience smooth and reassuring.

We had our HVAC system (including ducting) replaced a few years back. Vigil Air was by far the…read morebest price! Supporting this family business was one of the best decisions we have made as homeowners. We have referred several friends and family. We have had a few calls for service since the original installation and each was addressed immediately. Super friendly on top of excellent value! Skip the big box stores and scams you hear on the radio. VigilAir is the way to go!

VigilAir installed my AC, heater, duct work and thermostat about 6 years ago. They were so easy to…read morework with and very professional. We have enjoyed our AC without issue for all of these years. Yesterday, we finally had experienced a problem. VigilAir promptly came out today and quickly fixed the issue. It was a fast, warranty covered repair. The technician was wonderful. Aside from fixing the issue, he took a deeper look into the unit and verified we are set for summer. I am impressed by the integrity of this company, and I am thankful we made the decision to have them install our system.

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

From our very first consultation with Luis, we were thoroughly impressed. My husband is not easily…read moreconvinced, but he immediately felt comfortable with Luis and trusted his expertise. Luis and his team took care of everything--from our HOA architectural application to securing city permits for our AC unit replacement. Throughout the process, we were consistently kept informed, and the turnaround time was quick and efficient. We highly recommend Southwest for all your HVAC needs.

Giovanni is amazing to work with on projects. He has worked on several HVAC projects in my home and…read moreprovides the best service. I appreciate his honesty in recommending upgrades that can improve my system without being overly pushy on a sale. He is very kind with his time and patience in showing me how to control the new attic fan and thermostat.

Orlando from Shalom HVAC was excellent from start to finish. After we moved into our new home, he…read morecame out and did a thorough assessment of our HVAC system, which had several issues: asbestos insulation, leaky and crushed ducts, an undersized 2.5-ton condenser, and an aging furnace. He clearly explained what was going on and laid out multiple options, including just replacing the ductwork or doing a full system install. What stood out was how honest and non-pushy he was. He took the time to educate me and let me make the decision without any pressure. I initially leaned toward just replacing the ducts, but ultimately chose a full system replacement for long-term reliability and peace of mind. Orlando and his crew worked hard and were very professional throughout the install. They walked me through the new system, explained each component, answered all my questions, and made sure everything was running properly end to end. They also corrected issues with the previous condensate line, handled permits, and were flexible with financing options. Overall, a great experience. I would highly recommend Orlando and Shalom HVAC.

Our 20-plus-year-old air-conditioner unit, which we've been nursing along for years, went out on a…read moreSunday. I called Shalom that afternoon and received a same-day text that a tech would be out the next morning. He gave us a repair option--this time, a pretty serious repair for such an old unit--and a very reasonable quote for a new unit. The thing was, we needed it installed by that Wednesday. "We'll make it happen," he said, and sure enough, their crew was here first thing Wednesday morning; had it installed by day's end. We now have a 16-SEER unit that keeps us cool and is energy efficient. We're very satisfied customers, have used Shalom for years for previous repairs, and would highly recommend them to anyone needing A/C repair or installation. They stand by their work, prioritize customer satisfaction, and run an extremely professional operation.

My A/C needed repair during the recent Los Angeles heatwave, so I had an HVAC technician come out…read moreto diagnose the issue. It turned out there was a leak and the system needed a Freon refill. However, I wasn't satisfied with the estimate I received for the repair. I decided to call around for a second opinion and had the pleasure of speaking with Andrew from Air Flow Bros. After explaining my situation, he took the time to clearly break down why a Freon refill might be necessary and what I should be looking out for with my A/C system. He also shared some helpful tips to keep in mind moving forward. What really stood out was his honesty. He actually encouraged me to go with the best price and mentioned that if I needed anything further, he'd be happy to come out and take a closer look. Overall, I really appreciate Andrew taking the time to provide thoughtful guidance over the phone. I would definitely reach out to him again if I have any future concerns, and I highly recommend giving him a call if you need A/C service. Thank you Andrew!

I had a positive experience with Air Flow Bros, they installed a mini split in my bedroom, kept…read moreeverything clean, explained the process before installing. I'd recommend them.

Overall very pleased. Only wish there were more rebates or incentives available at time of purchaseread more

This review is not for services received as my regular HVAC company became available, but I wanted…read moreto give a shout out for their professional and timely communication! They're initial estimate fee of $60 is very reasonable and they apply that to any repairs needed. I'm fortunate to have a regular HVAC company that I trust but if they are ever unavailable, I will definitely give Metric a call! Thanks, Liz!