They misplaced the receipt for our order and when we asked about it they pulled it out of the trash, they brought our food a while later and got parts of our order wrong. One of these employees was also chewing gum while making our order. An apology goes a long way. Not an I got it. read more

Great food - entire family loved it Good service by Josh and Marquis and the cleaning lady also -did not get her name. Good Ambience since we were last few folks-very good one Great Job by Younger Brother Mr. Marquise and Mr.Josh and Cleaning lady also states i should return to their Fireshouse-this happened on March 16th 2024... Amazing- They did an Outstanding Veggie Sub by Firehouse Subs... Entire family talks very healthy, good and tasty - good work by all of them.. They could use rewards points too -even though it was little more work and I was the last customer- i went close to 20:40 PM... Amazing and good work , nice environment.. Way back Regions Banks next to them and Pizza place was there... nice strip mall- opposite to Publix in Apopka, Florida Thanks again Sri read more

As a generalization, I love Firehouse Subs, but this particular location is nothing but trouble. It started with a Chop Salad order a long while back. I ordered it without tomatoes because raw tomatoes make my stomach churn. The salad had a plethora of tiny chopped tomatoes, too hard to remove and still salvage the salad. Well, they promised to replace it when I complained but that never happened. I was very happy and excited when I heard you can get gluten-free buns. I've ordered many times from FHS in Lake Mary and had no problem. Apparently gf means basic AF from Hunt Club because for almost $14 I got a 5 inch sub with very little filling and no pickle (even though I paid for it). The cashier was quite snarky over my gluten-free request. She seriously asked me if this was an allergy or diet preference. None of your business really. I will continue to order from Lake Mary when I'm in the area but probably will skip the Apopka location read more

Firehouse Subs - a red bucket and a white bucket - Sandwiches Near Me - Apopka, Florida

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This location is my go to lunch spot. My favorite sandwich is the hook and ladder fully loaded! You definitely get your moneys worth in the staff are always very welcoming. Out of all the fire house subs this one gives the most family vives. They always have some thing for regular people to write on to think the firefighters for all the hard work they do. I always sign my name and say thank you because I know how tough it can be put in your life on the line every day you go to work. Anyways, the restaurant always feels very vibrant and just writing this review starting to make me hungry. read more

I went in for my free sub (name of the day) and was met with just the nicest staff! Miss Pat is a super sweet lady and the service was fantastic. read more

Great customer service and fresh food definitely different from last year will definitely be my spot.

The sub was tasty. They forgot to put tomatoes and Mayo on the side so lost some stars for that. Sandwiches were made quickly. Overall a decent experience but it wouldn't be my first choice when I'm craving a sub. read more

Firehouse Subs - Turkey and Swiss - Sandwiches Near Me - Apopka, Florida

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We stopped at Firehouse for the first time in Dec at 8:55, 5 minutes till closing. We were the only people there. The crew could not of been nicer, the sandwich was amazing! Since Dec we have become regulars going at least 1x a week. We are fans of the Italian and the garlic bread is amazing, I also love the salads! The portions are very generous. We always get the large with plenty leftover for lunch the next day. Each and every visit the crew have been professional, courteous, and EXCELLENT sandwich/salad makers. I am not a person to write a lot of reviews, but felt that Aaron, Mayia, and Jacob need to be recognized for their outstanding service! read more

Terrible customer service. Bunch of people more concerned about the conversations They're having to even acknowledge a customer walking in or want to help. Can't complain about the food. It's the same at every fire house that's not the issue. The issue is the complete incompetence and Care at the employees Give to anybody walking in the door . Trash trash trash people working here giving trash CS read more

I love firehouse and I go almost once a week if not once a week. But 7 times out of 10 I won't get the extra mushrooms I pay for. Sigh. I just love firehouse so much I just deal with it. read more

Firehouse Subs - I paid for extra mushrooms This happens almost every time I order but I love firehouse so much I always deal with it. - Sandwiches Near Me - Apopka, Florida

Terrible subs for the price, wanted to go there to support first responders. Next time will go to Jersey Mike's, first the cashier was not nice, then I had to say more than once about putting extra mayo. Looked in the bag and did not see my extra pickles I asked for...the girl lied right to my face and said they were under my sandwich. When I got home they were not there...sandwich was not worth 9$. Will never go back to this place again!!!!!!!!!!! read more

I really like firehouse. This is a great location. As other reviewers state, I prefer firehouse to other like chains, hands down. Their subs just taste better. I always get the Engineer. It is just plain tasty. The real reason for this review (because I am lazy and their service is always pretty good and the sandwiches are always tasty) is the new soda machine. 120 flavors. Sodas I didn't even know they make!! This little addition to Firehouse has brought me back at least 5 times in the month of December. Diet vanilla rootbeer?! YES PLEASE!!! This pleases my husband to no end since he is a sandwich fiend and would eat sandwiches for breakfast lunch and dinner if I let him. Since this little machine has brought me back he is beside himself. Keep up the good work Firehouse.. and also.. I LOVE the hot sauce bar. I don't think the sandwiches need it, but if you ask they give you sample cups to try the different sauces. Overall, it is a pleasant experience at firehouse.. and a pickle bucket for $3?! I know where I am getting ALL the buckets I need forever now! read more

Firehouse Subs - 120 flavors!! - Sandwiches Near Me - Apopka, Florida

BAD SERVICE BAD SERVICE BAD SERVICE. They get 2 stars because I have never had problems with the food. But the service is HORRIBLE at this location. Long wait times, messed up orders and a lot of attitude. For me service is a huge part of me going out to buy food otherwise I'll just cook at home. Nope next time I'll skip them altogether. read more

I was so aggravated and so pissed off today I will never go back to that place again.... I went online I ordered my food I spent $35 and the people behind the counter were total inconsiderate rude assholes... if I didn't pay for it online I probably would've asked for a refine and walked out and left the food there a young kid behind the counter was such a rude little inconsiderate person... and the girl there she was just like staring at me like I did something wrong when I walked in... worst food most people ever read more

Good sandwiches, and I have had a few of their selections and always very tasty and reasonably priced. always quick service. I wish they had sliced apples or something healthy as a side as all they have are chips. read more

Firehouse Subs - Sandwiches Near Me - Apopka, Florida

I would not recommend dining here unless you have 20 minutes to wait around for a sub to be made. Even when the rest doesn't appear to be busy, their process is just extremely slow. read more

Sadly, my family and I have enjoyed Firehouse at this location over the years. We came here after church on Sunday and the usual manager/owner (?) wasn't there. We placed our normal order, then waited... and waited... and waited. Finally after almost 30 minutes it came out. My wife and daughter got their subs, my son's was wrong and they forgot mine. More waiting... Even the normal sliced lemons and limes were gone for the iced tea. Not sure what is going on but if I pay $40+ for 4 subs, I expect an experience much better than this. Value wasn't good. It will take a lot to get me back in the door. read more

A lot of people get turned off by the "Welcome to Firehouse" shouted when you walk through the door. I have always had good experiences with this location. In fact, when compared to the other sub chains (Subway, Quiznos) I hands down prefer Firehouse. The pile on the meat and the subs come "fully-loaded" which includes Mayo, Mustard, Lettuce, Tomato, Onion and a Dill Spear on the side. My favorite subs are the Hook and Ladder or the Engineer. Both are delicious. The shop is always clean and the staff is very friendly. The also offer a decent hot sauce selection (for a sub shop) if you are so inclined. read more

Really unfortunate experience. Walked in and ordered two sandwiches and a side salad. Asked for additional toppings and of course the infamous pickle. One woman at the soda machine loudly complained that the soda machine was filthy and not one of the five workers said anything. Silence. Not an "I'm sorry" or a "thank you for letting us know". Oh, and didn't get a receipt. The worker said "your receipt didn't print, hope you didn't want one". I was a little irritated, but said it was no problem. And the black cashier was not wearing his mask properly (nose clearly exposed). Anyway, Waited over 15 minutes for our order. Received our order and double checked it before we left only to realize our side salad was missing. So we ask the worker and he hands us a salad. We ask about the dressing and he tell us it's inside. No, it wasn't. So he gives it to us with doubt. We decided not to eat there and took it home. Upon opening our boxes, both of our sandwiches did not have the additional toppings we request AND no side pickles. I was going to call and mention this to the store, however I didn't have a receipt for a reference number. This review will have to do. read more

I don't eat subs often because no one ever uses wheat free breads, but the meatball sub is a favorite of mine. I have tried other subs but I'm not really fond of their meats. The one item I will miss next year was that you got a free sub on your birthday. It's sad that I only found out about that this year. There was some rotten people who have ruined it for others because they would go around to the 4-5 shops in the area and get free subs. So I guess Firehouse got tired of losing money on that deal. Staff is always friendly and the place is clean. I really like the soda dispenser because it is one of the giant ones which has 50+ flavors. Plus it has crushed ice. read more

Out of all those other sub chains in the city, Firehouse definitely has to be my favorite. They have tasty, tangy, subs in a fun atmosphere at a decent price. They are generous with the piling on the meats and toppings, and when you get it fully loaded, it comes with all your favorite toppings ready to eat. Plus, subs always come with a pickle, which I looove. Firehouse also has a selection of hot sauces and barbecue sauces that are also definitely worth trying. The store itself has a cool fire engine house atmosphere, and is always clean and neat. You have your choice between regular and large subs (which is like the equivalent to 6-inch or footlong), and I usually get the regular and am plenty full. Try out Firehouse when your next sub craving hits. read more

Didnt have chicken nor Italian but that's ok.... Other than that it was good and Sub to PewDiePie read more

Two people working on a Saturday afternoon???? And then sandwich maker not wearing gloves making sandwiches after handling money while other employee is in the back on the phone???? After waiting 15 minutes got my money back and went elsewhere. Never again at this location. read more

Been coming to this Firehouse since it opened. Hands down, the best subs out of all the chains, including the newly opened Jimmy Johns & Jersey Mike's nearby. However, recently, I've noticed the store itself is not as clean as it used to be and the bathrooms are hit or miss. Treat store cleanliness the same way you treat making your sandwiches, and I'll happily give 5 stars. read more

Went for the first time at lunchtime on a Friday. No line, not many people inside. Took 10-15 minutes to get a sub to go. I'm glad there wasn't a line, no telling how long it would have taken. I'll skip this Firehouse. read more

4 people working behind the counter and one guy making sandwiches. Uber order for 2 subs before me and it took 19 minutes to get my sandwich. Next time I'll stick with the freakishly fast guys! read more

Yummy, delicious hot subs! This location is pretty fast and employees are friendly!

Good food but we placed an order via their own app and it took forever. App said it would be ready @12:40. It was 1:01 when it was actually ready. I can't trust their app anymore. read more

This is horrible! Do not order from here. I used grub hub and paid with PayPal, then the restaurant calls me and asked to take my order which had already been placed. Then he tells me he is the Manager , when I find out that he isn't the Manager. The young man tells me over the phone to "yo hold up" ,and that he doesn't know how all this works. I WILL make sure word of mouth is told regarding this treatment to a customer. This is a huge disappointment. read more

I ordered from here on Uber eats. They left out one of my sandwiches. They refused to send the other sandwich or to refund me for the cost of it even when I offered proof of payment. They were not nice about it either and were nasty to both me and the Uber eats driver. Thank goodness I used PayPal. Firehouse is normally good and has awesome employees but not this one. Do yourself a favor and go a few miles up the road to the next firehouse. read more