Took one star off because the ketchup is always empty, whether there's a lot of customers or none. Food generally comes out quickly and is always accurate. Sad they took away the cup for the fries, not enjoying the fries just scattered in the bag. Preorder option on the app is fantastic. read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

It depends on the day and who is working on if you'll have a grease soaked bun immediately when handed to you or not. When they get it right though, omg. So good. This location is one of the biggest offenders when it comes to excessive grease. So it is a true hit and miss. I will say I will only eat-in at this location. Even when I lived in walking distance. Don't order to go. Unless you're ok with a soggy wet greasy bun. Tastes like a dogs slobber face when it turns out that way. But the last 2 times have been good. So the bar is moving to the right direction. Anyway, it's good. The dining area is always dirty, and thus location is always busy...and I only see 4 of the 5 workers the last 2 times. But I'll come back again soon based on the last 2 visits. The Daytona location nails it every time though read more

You can never go wrong with Five Guys, and I love it when franchises show the same consistency in service wherever you go. I grabbed lunch at the Fives Guys near the Altamonte Mall, and it was a good experience. I ordered a hot dog, and my husband a double bacon burger with cheese. If you are unfamiliar with Five Guys, there are no combos and you order everything individually. You can add as many topics as you'd like to your burger or hot dog. I recommend getting the small fries to share because it can be a lot. They also have Coca-Cola free-style machines. read more

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I order the same things everytime I go and you get to a point where you spend way too much for people who can't listen to your order and then just do what they want. I order my fries extra crispy every single time because if you don't, you will get seriously under cooked fries and either take them home and cook them properly and then your burger is cold, or just throw them away. it's bad enough the restaurants in Uptown suck but then to pay way too much money for what is there. this may be the last time I go back. for two burgers and fries and spend that much money, might as well go to burger king and pay half. Wake up manager and take pride in customer orders. read more

Love going to Five Guys! The location is very clean and tidy. Service is always very pleasant and everything is fresh to make, so it may take a few minutes but there are peanuts available to tie you over. I like that I can customize my burger and it tastes so fresh and yummy! The fries are really good too and don't even need ketchup! read more

Five Guys - Little burger and fries - Burgers Near Me - Altamonte Springs, Florida

I don't want to say it typical fast food cuz it's not. The place appears to be very clean. Not one for communal peanuts so I skip those. I got the cheeseburger all the way. The tomatoes were rotten, moldy with black centers. Took them to the counter to show them. Was told they could not accept it. T old him to check his tomatoes in case others were rotten as well. I doubt I will ever return. Positive I love the soda machines where you can choose and customize your coke product! read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

Took my little dude after a victory for lunch the hangover burger is amazing. Service was great. People were great. The burger was awesome as well as the onion rings and the chocolate shake. How do you recommend this place friendly people good food good atmosphere. read more

Horrible service. On 11/14 at 3:30pm I went to pick up my order and none of the employees a knowledge me for over 10 minutes. They were gossiping about coworkers instead of focusing on the job. Horrible service. read more

Great team! We were greeted by a super awesome gentleman! Bryce was super sweet and patient with us while taking our order. The team was working hard since it was pretty busy but they were all fast and efficient. First time at this location and will definitely return. Great job team! read more

Ordered a lettuce wrap burger all the way. This is the second time ordering a burger and not receiving it the way I asked after the staff assured it would be made with tomatoes on it. This time however I received bacon. Please start putting tomatoes on the burgers when customers ask for it. read more

Haven't been to a Five Guys in awhile but I am glad I went. It was really good. The burgers were cooked to perfection and I really like you can get all as many toppings you want at no additional cost. Their shakes are pretty awesome with as many toppings your heart desires at no additional cost. The fries are great. Whoever was cooking on the grill did a great job. They do not provide military discounts. They do provide a vegetarian option. Restaurant was very clean. read more

Five Guys - Menu - Burgers Near Me - Altamonte Springs, Florida

Despite our love for burgers at Teak Neighborhood Grill and a little chain called BurgerFi...we love a good, quality bacon cheeseburger from Five Guys as well. The cajun fries pair well with a burger and a soda. And the milkshakes aren't bad either. I need to try a bacon milkshake the next time. The staff is usually quite friendly and the restaurant always pretty clean. Just note that orders can take some time on a busy night or during the lunch rush since everything is cooked to order. But the wait is usually always worth the time... read more

Delicious burger . The "little" is one paddy and the regular is two. Bacon cheese all the way = perfect. Love the free peanuts. A small fry is plenty to share as well. Drink machine has over 100 options between all the add in flavors. Very clean surprising with the free peanuts. Staff was very efficient and pleasant. Great first time at a 5 guys. read more

Five Guys - the interior of a fast food restaurant - Burgers Near Me - Altamonte Springs, Florida

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The service is absolutely great, and fast. Very clean and courteous staff. Food is excellent

Tell me a better burger place than 5 guys... Omg this is pure deliciousness in my mouth. Thank you for making my day so amazing!!! read more

Five Guys - Cheeseburger with onions, tomato, lettuce, mushrooms, ketchup n mayo!!! - Burgers Near Me - Altamonte Springs, Florida

Just got home with my to go order. The fries are so underdone it looks like they barely spent 5 seconds in a fryer. For how expensive this place is that is absolutely absurd. It's ridiculous they just served me these. read more

Today it was awesome on November 18 2018 Good work by all three of them... They were quick and sharp I already added two best pictures read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

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There are no other words to say about Five-Guys besides EXCEPTIONAL! Every single, solitary time we go to Five-Guys and bite into their juicy personalized burgers, we fall in love all over again. It is our favorite burger joint. If you are looking at reviews for Five-Guys as new comers who have yet to taste the best grease burger ever, then what you need to know is that it isn't a sit down and be served type establishment. You walk in and up to the counter, order your burger (which are freaking massive! the JR is a large-normal sized hamburger (I get the JR)) and choose from their HUGE selection of toppings that are all complimentary (no extra charge for any toppings no matter how lavish or how much you want), then you order your fries which are ALWAYS share size (we usually share a medium regularly seasoned fry (yes, you can get cajun fries)), then you seat yourself and wait for the number to be called and it will always come in a brown doggie bag no matter dine-in or take-out. That being said, it is definitely an upbeat and friendly atmosphere that appeals to small or large families to hang around. There is no rush... after all, it does take time to enjoy such amazing food.. read more

Five Guys - Date night?! - Burgers Near Me - Altamonte Springs, Florida

I arrived at the location and I told the guy I want l two burgers the same exact way another burger, and a BLT when I got home I'm expecting four burgers in my bag I get home and there's only three burgers. I was highly upset because now my sister has nothing to eat. What can I do now I can't eat in my sister's face. If he was paying attention, he would've got the auto correct, but he didn't . I already live 20 minutes away. I don't feel like driving back waste of my goddamn time. read more

We have been fans of Five Guys burgers for a long time, this location is very good. The staff is friendly and our order has been spot on every time. So far we've just been getting takeout but the burgers and fries travel well. I will add two small caveats, but they don't effect me much. One, the burgers are often very lightly seasoned, that is they need quite a bit more salt, easy fix. Two, their soda machine pours a pretty nasty drink, I'm not sure if they don't keep their lines clean or it is just the horrifying chemical soup that is Altamonte Springs water? Probably a bit of both. Fortunately we're not big soda drinkers so no big deal Anyway, highly recommended. read more

Been coming here since their opening day. I get a small mushroom burger and fries every time. The burgers are consistently good, and they are a staple of my lunch rotation since I work in Altamonte. This time, it was a trip in for a quick bite after shopping at the mall, and they were on point! read more

Started with cashier had attitude. With her inpatient, took wrong Oder from 3 of us. Little fries was so small & costed $4.60. UNBELIEVABLE!! and it was cold. Burger was ok but ruined my appetite already with poor service & high prices. Never go back for sure. read more

Service was good Burger was great, the shrooms definitely add a certain flavor !! The fries were not as crispy as I would like'em but they were still very good Definitely coming back !! read more

Friendly staff that can pull off a burger and deal with local stumbling drunkards.. not much else to say, it's a five guys, they always seem to be able to pull off the classic meal we know and love, really well. Love me some fresh canon fries. As long as they're scorching hot, they are always a delight read more

I filled out a survey of my previous experience and management called me back the next morning and made it right with me. They mentioned they aren't always able to see what goes up front sometimes, but that they don't tolerate their crew members to have low customer service standards and apologized. They were willing to make the same cheeseburger and fries I had previous on the house and I accepted. Service this time was great and so was the food. Everyone crew members were working actively in the kitchen but the areas were clean. Thank you for your business. read more

Altamonte Five Guys is a great location. Fast, clean and always hot. We love stopping by for a good greasy burger!

Order was ready on time for pickup and tasted great. Crew was friendly ................................... read more

I'm a self-confessed burger snob and Five Guys is the best. The meat is tasty, the toppings are fresh, but it's the bun that holds it all together. This location does a good job. It looks great after the remodeling and you can now get milkshakes. I don't know why anyone would go McDonald's or Burger King if they are close to a Five Guys. read more

Five Guys - Bacon cheeseburger - Burgers Near Me - Altamonte Springs, Florida

Five Guys is one of the most consistent chains I've ever eaten at--and I've eaten at several locations. The food is always fresh and always tasty. The staff is generous with the fry portions--that's the standard. And the decor is simple and the same everywhere. It's not fancy but that's part of the charm. The menu is very limited; burgers, hot dogs, fries and shakes... and it'll never let you down. read more

So good! Absolute best burger joint ever! The food is so delicious! I asked for a regular fry, and the cup in my bag was overflowing with fries. My cashier was Kyle A, he was super nice and friendly and you could tell he was hardworking and cared about his job, and not there to just socialize with his coworkers. My food came super quick. So happy with this Five Guys!! Hope it always stays this way. They should take down the decorations that's say the awards they won, which were won like 10 years ago. Now the bad. The bathroom was awful, diarrhea everywhere, it smelled awful, the sink was disgusting. My mom went in and almost threw up! I would give it five stars, but since the restroom is so disgusting it really ruins the whole experience. read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

I have been going to this location since it opened and have ordered the same thing for years. I had to walk out today and might never go back. I have ordered my large fries extra crispy for as long as the place has been open. The boy behind the register tells me that we cook our fries one way and can't guarantee they will be crispy. If anyone knows how to cook fries, you leave them in the fryer longer and they get crispy....I pointed to the manger in the black shirt and told him she can make sure they are crispy. He went over and told her what I asked for and got the same response. I told him that he can cancel my order and I dont plan on coming back. This manager should be put back on the frier and learn what customer service is. I would eat there once a week at least and now has cost them that business and everyone else I tell about why I no longer go back. I see the next Steak N Shake in the mist. They have never recovered since Covid and maybe 5 Guys is next, and rightfully so. Such great food to be ran like this. 5 minutes longer in a frier cost them a strong customer 5 Guys Uptown has lost its way. read more

This location used to rate 5 stars(before I started Yelping), but FG Altamonte has lost their mojo. I got my order to go on my recent visit. As usual, I dip into the fries on the ride home and this time...they were cold. OH! The Humanity!! Not only that, but FG in A didn't load up the bag with a giant scoop of fries on top like they used to. This is the feature I love most about Five Guys!! Please don't tell me their fry policy has changed. The big issue with this visit though was the peanuts. Usually, there are containers to put your peanuts into...but none to be found on this visit. I asked a crew member for a soda cup to put my nuts in and was handed one with a smile. My roommate, who made the same request, was actually charged for the cup. What the Fork, Five Guys Altamonte??? read more

Hmm. Great burgers but the restaurant environment has gone downhill. The place looks disheveled a bit. It was Sunday night and maybe there was a larger crowd there earlier that cause this place to look messy. There were about 5 people working behind the counter/kitchen and the person taking orders was annunciating orders back to people in an obnoxious overly animated way to maybe be entertaining. I know he was just trying to have fun and that's okay...but he came over to clean tables by us (while we were eating) and he was still being very loud and sort of talking to himself about the stuff on the tables to attract attention. Taking the order is one thing, but coming over beside us in a mostly empty restaurant to be loud and attention seeking was really annoying. I see now why most were picking up their orders "to go" and not dining in. My burger was pretty good and messy to eat. They forgot the bacon in my husband's bacon cheeseburger so he had to go ask the kitchen for it. Anyway, would grab takeout here but likely won't dine in again. Save the dramatic acting for drama class kids. Being jovial, but professional is preferred. read more

Now, service was decent, I like the burgers, the only problem BEEF I got with this place the presentation, it's better than McDonalds, and also the fries come out hot, the GREAT thing about it is that in the bag, there's still huge amounts of fries. It could last a whole mans lunch to experience such wonders of the fast food industry. The only other problem Is sometimes there are other people who are pretty much teens, make out on the spot. It's super weird even when you are just trying to drink a Soft Drink, Cola, ETC. And also Haminations used to work there, and I really want them to make french fries. read more

Nice employees, but they weren't too overly friendly. But they were in uniform and prompt. Food was delish and my burger was just the way I like it, hot and juicy! Extra jalepenos for me ..Oh yum! Fries were perfect, salty as hell and just as about perfect as can be. Great experience here. Just average though. Nothing to earn 4 or 5 stars. In fact, (I guess I feel super old saying this), the music was a bit loud for me. And it was on REO Speedwagon repeat - that's a no for me. Haha. Will be back! read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

Everyone working here is so friendly and attentive, it's like they are all the owner and care about your experience. I came in today and asked for a bun less burger and they immediately asked if it was an allergy, shouted out to the cooks and they changed their gloves. Myself and family consistently have a great experience here. read more

Five Guys seems to have taken over the burger world in Central Florida, they are everywhere! They are popular, and for good reason. I like their burgers, although they are definitely not the best in town. If you're looking for something fast, good, and cooked fresh you can't go wrong. My burger came out hot with just the right amount of grease that any good burger should have. I loved the fact that my lettuce and tomato were still ice cold- a sign of a fresh burger. The bun was soft and tasty too. We got an order of the Cajun fries, even though I don't like spicy food. Although they made my mouth tingle they were still really good. Five Guys serves whole cut fries that are crispy on the outside and just right cooked on the inside. I made the comment to our party that you better be in the mood for a burger because that's pretty much all they sell. It is a formula for success though because they do burgers right. They do have a couple of hotdog options and grilled cheese sandwiches. Just don't take anyone to Five Guys that only eats salads unless they are gonna sit and watch you eat! Oh, and too bad they don't sell beer; it would go great with their burgers! read more

Five Guys - Burgers Near Me - Altamonte Springs, Florida

I can't believe I haven't Yelped about 5 Guys yet! I went here for lunch today and was reminded about how much I love their burgers. And not just their burgers. Their fries are probably my favorite out of anywhere. I have been coming to this location for years and the service is always friendly. The parking lot is a disaster and has tiny spaces but that isn't really 5 Guys fault. My burger from here has always been tasty and made fresh. The wait to get your food after you order can be a pain but since they're making it fresh, it's usually worth it. I like that they have direct sizes of burgers and I'm definitely a Little Cheeseburger girl. I get ketchup, mustard, pickles, and onions (raw, not grilled) ALWAYS. But I do like that they have quite a few topping choices and you can choose as many as you like. I also get the Little Fries and they aren't so little because they don't just fill the container with fries, they also add a scoop to your bag. And every order comes in a brown paper bag, even if you are dining in. Basically, you're always getting a ton of fries. The fries are so tasty and always gave the perfect amount of salt. I don't know if it's because they fry them in peanut oil but they always just taste so darn good. If you haven't been to a 5 Guys yet, you need to get yourself there like yesterday. read more

Five Guys - Little cheeseburger, little fries - Burgers Near Me - Altamonte Springs, Florida

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When I want a burger - this is the ONLY place to go! Love the idea of the smaller burger for us lighter eaters. Also have the best fries, just make sure you bring an appetite! read more

The good: Burgers are awesome, so are the fries. The bad: Atmosphere. Unless you're an emo kid with ADHD that loves music being played ear splittingly loud, plus the entire restaurant reeks of onions, which I hate. The bottom line: I would love to get food here more often, but I absolutely hate going in there. They might want to put a take out window up for us old farts over 25. read more