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    Firehouse Subs

    2.8 (69 reviews)
    InexpensiveSandwiches, Fast Food, Delis
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

    Order Firehouse Subs Takeout or Delivery

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    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Good for kids

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    half cooked bacon

    Every time I order the smoked turkey bacon sub I asked if they would make my bacon crispy and they always continually put it on my sub hardly done , almost raw. This is making me not want to go there anymore..

    a sandwich wrapped in paper
    Joy H.

    I went to this location to get a sandwich for my mom who's visiting me and temporarily going to the Davita Dialysis next door. I have only stopped here once before this visit today ONLY to get a sandwich. I left the location headed to Mansfield only to realize my chips were not in the bag. I called to the store asking if I could get a refund and Stephanie (GM) advised she could only have me come back and get them. I denied this request due to timing, I then asked who was the owner and she said in a condescending tone yeah I asked her and we won't be able to refund the chips because "YOU forgot to get them" they are located on a stand on YOUR way out. I then advised that's unacceptable since I'm paying for goods that I didn't receive. Long story short, I'm tired of owners and GM who lack empathy/sympathy for a simple mistake OR seem to push the situation to the customer without carrying at all. I will chalk this up to my error but rest assured when you continue to mishandle or dismiss a customer you will reap what you sow. I'm also a Customer Service Supervisor and this was an easy fix at the most simplest level. This issue boiled down to incapable or unwilling and I know which one. Both of you ladies need to work on what is customer service .... It's to "serve". This review was solely on the level of customer service for $3.78. Have a great day!

    Learn how to communicate with employees so that guest don't have to get involved.

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    Page 2 of 2

    Ask the Community - Firehouse Subs

    Review Highlights - Firehouse Subs

    t! And a coke freestyle machine - all the mello yello I wan

    Mentioned in 2 reviews

    Read more highlights

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    Saigon Deli

    Saigon Deli

    4.4
    (52 reviews)
    3.7 mi

    Bahn mi were fresh made. The service was polite and quick. The ambiance is good and though small…read morethere are tables where you can eat in. Go! If you like Bahn mi. Go.

    This place is the real deal, every time i am in the area I try to stop by and get me some…read moresandwiches. This is a small chain of restaurants and they have a location here in arlington, one in north richland hills and another one in garland. They use fresh bread when making their sandwiches and you can tell the difference it makes. Fresh bread has a nice crunch to it and I can tell the difference when its a day old bread. I once went to a restaurant in the area and purchase a banh mi and the bread was chewy, in a bad way. Don't get me wrong, it was good and edible but it does not compare to the crunchy crispy bread that saigon deli uses. Plus that sandwich as this restaurant was like $7 compared to the ones from saigon that is only $5. If you purchase 3 sandwiches you technically get the 4th one for free. I get this offer and eat one there, give the other one to my brother, save one for lunch for work the next day and save one for dinner that next day as well. The drinks I had from there are very tasty but i only had about 3 of them, still recommended getting some of those. They also have can soda and bottle water. Also don't sleep on the eggrolls they sell, if they have any left over. My only complaint that I have is that if you get here an hour or two before closing they will most likely be limited on the kinds of sandwiches they have. I been there an hour before closing they are out of everything except the combination. Which is fine but my favorite is the pork and the pork floss. Also those jalapenos that they put in there are spicier than you think so beware. The lady at the cash register is always nice and never had an issue with their service. Overall a solid place to get banh mi if you are in the area.

    Photos
    Saigon Deli
    Banh bao
    Banh bao
    Front counter

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    Front counter

    Firehouse Subs - sandwiches - Updated June 2026

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