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    Firehouse Subs

    3.7 (213 reviews)
    Closed 10:00 am - 9:00 pm
    Updated a few days ago

    Order Firehouse Subs Takeout or Delivery

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    FIREHOUSE SUBS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    I've been a regular customer at Firehouse Subs for years and frequently support both the Roseville and Folsom locations. Unfortunately, after today's experience, I will no longer support the Folsom location due to the completely unprofessional and unacceptable service from Chris. I placed a large order of 15 sandwiches. When reviewing the order confirmation receipt, it reflected 18 sandwiches instead. I politely informed Chris that the order was incorrect and asked to go over it again in detail. Instead of working with me, he immediately became defensive, insisting he entered it exactly as I ordered. When I calmly explained that something was clearly off and I needed to review it against my spreadsheet, his response was: "I don't know why you have an attitude when you need something from me." Chris then proceeded to re-enter the order, still using the incorrect confirmation as his reference, rather than starting fresh as I requested. When I clarified again, his focus was on labeling me as having an attitude rather than fixing the mistake. As a paying, loyal customer, I find this lack of professionalism, accountability, and customer service completely unacceptable. Despite his attitude (and the fact that he didn't deserve it), I still left a tip--knowing it will be the last tip I ever leave at this establishment. I will happily continue to support the Roseville location, where I've consistently had positive experiences, but the Folsom location has lost my business. The nerve of Chris to treat customers this way is disappointing, and I hope Firehouse Subs management takes this feedback seriously.

    Robbie R.

    I was visiting a friend here in Folsom, and she wanted to grab a quick lunch here at Firehouse Subs. Normally I'm not a fan of fast food sandwich shops, like Subway or Port a Subs. But I say OK, and we go in. I just went with something simple, a turkey sub. The sandwich looked decent, but biting in,I could tell there was something missing ... just seemed kind of bland and could have used some MSG or something! I was really here to visit with my friend, so I can forgive the food, it wasn't the highlight of the visit. I guess some people like sandwich places like this, but not really my choice of a quick lunch.

    the inside of a restaurant
    Fabiola R.

    This was my first time visiting Firehouse Subs EVER & I am so glad I did , today's NAME OF THE DAY was "FA" "LA", they run promotions on their Instagram with different names during December & today was a great day to be FAbioLA . Upon arrival I was greeted by a young lady who also took my order & made my sandwich , she had a smile on her face the whole time . ( receipt shows host: "Daya") WHAT I GOT Medium Turkey Bacon Ranch w/wheat bread : 5/5 The bread was nice and soft & the meat was warm with the perfect amount of everything This is what it comes with : Smoked turkey breast, bacon, cheddar, lettuce, tomato, onion, mayo, and creamy peppercorn ranch dressing & a pickle spear on the side Bowl of Chicken & Dumplings : 4/5 The soup was HOT not WARM and I appreciate that , the peas in it weren't too tasty but worth trying Overall the restaurant is spotless and clean , they have CONTACTLESS Coca Cola vending machine that is pretty cool & something to brag about . I will definitely come back ,I look forward to trying more items & special shout out to the crew tonight for being friendly and keeping the store in top tier shape .

    Catering menu
    Vee L.

    First time there. First impressions were really favorable. Nice, open, clean-looking with fun fire station decor. Staff were really nice too! Alas.... Had one of their medium hot subs and was very disappointed. Pretty pricey for a wee bit of meat and large slathering of Mayo and mustard. Definitely NOT worth the price, unfortunately. It's a shame. Their catering menu looked great and I was hoping to use them for a large group outing I've got planned. Alas, don't think that's gonna happen. I might try a cold sub before deciding. But the size, price and quality of the sandwich I got really makes me hesitant to try them again. Sigh

    Front door of firehouse subs in folsom
    Deborah A.

    Food and service was great! Had the prime rib sandwich with sweet potato fries! Yummy reasonable price too!

    Wanda G.

    Review of my first time visiting a Firehouse Subs restaurant. This location is on Bidwell near Blue Ravine. Parking lot right in front. Clean, bright and cheerful decorations with a Firehouse theme. They have sandwiches, soups and salads. The man who waited on us was very helpful and explained the menu/process, etc. The sandwiches are toasted or cold - your choice. They have three sizes of sandwiches to choose from. There are TONS and TONS of toppings options, sauces, cheese, etc to choose from. You can truly customize your sandwich and they make it easy to do so. I like that. I had a Hook and Ladder sandwich combo with chips and a drink. It was quite delicious and tasty and I would definitely order the hook and ladder again. The small sandwich is really small. I would suggest a medium. The only reason this is not five stars is the price. Two medium sandwiches, two chips and two sodas is about $25.

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    6 years ago

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    3 years ago

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    12 years ago

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    6 years ago

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    12 years ago

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    3 years ago

    Sandwich was made as ordered, was fresh and tasty as usual. The service was fast and friendly. Great job.

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    9 years ago

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    Devin B.

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    4 years ago

    Helping firefighters while enjoying high quality ingredients packed into delicious subs? Why not!?

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    12 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

    We love going here for lunch. Now that we are ordering online everything is always ready when we arrive. Good food good service.

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    6 years ago

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    9 years ago

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    7 years ago

    Yummy but pretty pricey!!! If you're on a budget this isn't a great option, find a local Subway instead.

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    4 years ago

    The sub sandwich was amazing I had the Italian one nice and juicy just the right amount of meat.

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    Page 2 of 6

    Ask the Community - Firehouse Subs

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    2/14/2023: Waiting placing my order . . .
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    Ordering counter and menu
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