The ambience was great like it always has been. The service was wonderful. Very quick and could answer questions. They bring the food to your table. The food was delicious. I got the hooking ladder small. My daughter got I believe it was the captains triple. Her statement to me was this is really good mom. We enjoyed sitting there eating your sandwiches and then we left. It was reasonably priced and we enjoyed our experience there. read more

Firehouse Subs - Firehouse Captains Club - Sandwiches Near Me - Glendale, Arizona

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I've been amazed by businesses that exist with the community in mind. I don't recall ever eating at a Firehouse Subs anywhere. So for my first time, I checked out this place which I have passed by for what seems to be like a million times. I was blown away. The food with a heart...better yet THE SUB with heart of gold. The ambiance and decor out of this world. The murals on the wall very appropriate for all the sacrifices these firemen and firewomen call their jobs which really is their calling. The service is incomparable. You are doing a good deed everytime you order one of their specialty subs...make it a combo please. Did I tell you that they have authentic southern tea. Hmmmm....I'm in heaven...well ok I won't push that far but pretty close to it. read more

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$26.00 for two medium subs; the pastrami has two slices of meat, the steak sandwich at least had onions Disappointing... No chips or drink either read more

Firehouse Subs - Two slices of meat ... - Sandwiches Near Me - Glendale, Arizona

Great spot for subs. Ordered from here a few times and haven't been disappointed. The staff gave me daughter a fireman hat as we walked in, which made her day. read more

Really good sandwiches. A bit pricey. They do have deals going on. Thru emails and insta. read more

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Unpleasant experience at the Firehouse Subs on 67th Ave & the 101 in Glendale, AZ. We attempted to pick up an online order at 8:30 pm, but the app showed the pickup time as the next day. We politely asked if it could be adjusted since we were present, but the employees--who identified themselves as managers--refused to help. They were rude and disrespectful, and one manager raised her voice and spoke to us very disrespectfully. The restroom and tables were also dirty. We then drove to the Anthem Firehouse Subs, where the experience was the complete opposite. Despite being close to closing, the staff was friendly, professional, and accommodating. They immediately fixed our order so it could be picked up right away instead of the next day. The restaurant was clean and welcoming. We highly recommend the Anthem location and strongly suggest avoiding the 67th Ave & 101 Glendale location. read more

Ordered today 3/24 at 11:30 am and is 12:45 and the delivery is not here. How long it takes to make few sandwiches and deliver few miles away???? We have people working at the house ..... I will never order again. read more

I came in lunch time tuesday and the staff was so so friendly I was expecting to eat out of the to go box to take the rest for later but they made me a for here plate and packed up the rest to go then offered to keep it warm!! The man at the register and the woman who made my sandwich were so delightful and it tasted amazing read more

I was in the neighborhood so stopped by to grab lunch. I ordered the roast beef and cheddar, whole sub which came out to be close to $17. The meat was good but the bread didn't taste fresh like they normally do. The Mayo wasn't enough on there so made sandwich tasted dry. Kinda disappointed as last time stopped by Turkey and provolone was great. Anyway, 3 stars for the roast beef. read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

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They use AI now on their phones. When I asked for a liver person to take my order, a human answered and then refused to take my order. I was 30mins away and needed it to be done at a certain time. Refused to take my order and told me I'd have to go through the AI system. NOPEEEEEEE. STOP SUPPORTING THIS TYPE OF BULLSHIT and we won't have AI everywhere. read more

I went in and was behind a nice older gentleman who was trying to learn how to order on the app to take advantage of the T-moblie Tuesday deal. The manager who was wearing a name tag that said Rob, was rude and impatient with this gentleman. He go angry, and when trying to help him ended up ordering for the man at A DIFFERENT LOCATION. The man had to leave with no food, and I felt as if he wasn't even given the dignity a grown man deserves. This is not my first time seeing Rob and another members of the staff there acting like they hate life, they hate their job, and the customer is nothing more than a pain in their ass. The food is good, but the way they treat people is ridiculous. A Sunnyslope experience at Arrowhead prices. read more

Both Food was fine, and service was fine too. Establishment was clean. We usually pick up & eat @ home.

Not having a Firehouse close to us, we enjoy visiting locations when we can find them on our travels. We stopped by this location to grab two sandwiches for dinner. We should have known something was up when we came in at dinner time to find the inside of the shop completely empty of customers. The young lady at the counter was polite, but not very helpful. Not sure where the communication breakdown was, but the sandwiches we received were not what we ordered. Unfortunately, we didn't notice until we got back to our hotel. One sandwich was supposed to be a cold sandwich with very light mayo. What we opened was a hot and gooey mess. Not only was it hot instead of cold, there was so much mayo on it that the bread was too soggy to hold the sandwich, it just fell apart when we picked it up. The other sandwich had condiments on it that we stated we did not want for allergy reasons. Since they have a high counter, customers can't see how the sandwiches are being made, unlike Subway, Togos, and Jersey Mike's, so corrections can't be caught while the sandwich is being made. While we normally like Firehouse, this location is a never-again for us! read more

Firehouse Subs - Great chip selection - Sandwiches Near Me - Glendale, Arizona

My fav place to stop by! My favorite employee is faith she is always so sweet to me and I only come here when she is working and we've kinda become friends! to faith: My glorious pookie bear where do I start, your eyes are like stars burning through my retinas your smile makes my day 100% better I don't know what I would do if you weren't in my life watching you work all day is the best part of my week I could sit hear for years if your here. Any other sub place doesn't have the same love in the sub. read more

Firehouse Subs - Faith - Sandwiches Near Me - Glendale, Arizona

I came here to try out some their subs to-go. My friend and I got two large subs. I used a gift card but was kind of surprised to hear the lady tell me that all of it was used up. It turns out that she got parts of our order wrong. I also double checked the gift card that I bought one year ago to find out that there was supposed to be $50 on it. Thus, the lady here was so incompetent that she found a way to charge the entire card meaning that I lost out on $12. Well, now I know never to buy Firehouse gift cards ever again since this chain does not have a reliable way of keeping track what's on your card. read more

Employees need customer service training! Terrible customer service, showed up at 7:45p, closes at 9p, they acted mad that we were there buying food. read more

My work did a lunch order today. Everyone's half sized or larger subs were fine. The smallest sub , mine, an engineer was beyond disappointing. NO MEAT, NO CHEESE, NO MUSHROOMS (extra mushrooms had been on the order request!!). I thought ordering extra mushrooms would bypass the trend of invisible mushrooms (yes, many times, many differnt locations, always the engineer and i never get my mushrooms). Didn't think it would make the disappearing act grow! So when I call and want it both my engineer made right and a refund on just that one sub (because now I'm having to spend the equivalent cost in gas vs my small engineer sandwich to drive back in my personal vehicle), I get told nah it's either a refund of the sub or a free one on my next visit. There will never be another visit read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

Good subs, nice fresh bread and the ingredients are always fresh and delicious Keep it up read more

Very good service and very competent employees. Not super busy and service was fast. Sandwich was delicious and had a great sauce on it. I had the Italian Sub, but ordered the small. I should have stepped up my game, but the small was perfect before a lot of walking. Highly recommend!! read more

What a cute joint. I wanted to grab a quit bite before grocery shopping. Greeted immediately by employee. Menu was well laid out. Clean store. I ordered a jerk chicken sub. A bit lighter on the meat amount than I was use to, back home...however still a tasty sub. I was offered a $2 coupon for future use, for a $1 donation to their charity. I thought that was a nice offer. read more

Good service, sub was good but the tables n floor were dirty. I would come come back! read more

Firehouse Subs - Club On A Sub - Sandwiches Near Me - Glendale, Arizona

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We had a all day meeting last weekend and decided to order in subs for lunch. Luckily Firehouse works with Doordash so we were able to get out food delivered since we couldn't really leave. Each person was able to order and customize their sub and sides how they wanted. There were a good amount of options, but the price was up there. I ordered a medium Turkey Bacon Ranch sub and a bag of chips and my meal ran about $14. Compared to other places this was pricey. (Someone in our group loves firehouse which is why we went with them.) One nice thing was the subs do come in their own container, instead of just in a wrapper, so maybe that is part of the increased cost. As for taste, the sub was good, but it had too much of the ranch on it and it was pretty soggy by the time it was delivered. Maybe if it was eaten at the restaurant then it would have been better. As it was, I was not able to eat a good portion of the bread due to being so soggy. I may give firehouse another try in the future, we shall see. read more

Firehouse Subs - Turkey Bacon Ranch Medium on wheat - Sandwiches Near Me - Glendale, Arizona

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Service was terrible and rude. I was shocked. I placed an online order at 12- should have been ready by 12:25. At 12:35 I went to counter to ask about it because all 20+ customers that arrived after had gotten their orders, and was greeted with significant hostility. She groaned as she went to check my order and said it would be another 10-15 minutes. Thats nearly 20-25 minutes later than the time I was originally quoted. I won't be back. When my order was finally ready, she threw it on the counter and called out my name. She didn't do that with any other meal, they were all placed kindly in the counter without attitude. read more

Accidentally ordered from this location so I called over to cancelled and got a hold of Brandon. He proceed to tell me how fucked I was and that he couldn't do anything. I've never been talked to by somebody so rudely or with those kind of words. Certainly shocking to hear how they speak to their customers. I already don't eat after a really bad food experience that left me in the bathroom for hours. Possible food handling not sure but definitely wouldn't eat at this on again. Good luck if you choose to eat here read more

Ordered the hook and latter sub combo with a pickle. $15.69 it took them over 30 minutes to make my sub and they put a lot of mayo and mustard. When I got back to my office to eat they did not give me the pickle. the sun barely had any meat. I will never go to the firehouse in Scottsdale again. simply gross! read more

Not only did my sandwich have basically no meat on it considering the meat is the star of the sandwich I was very disappointed my sandwich was overly saucy with the mayo and barbecue and had no meat hardly!? They were disorganized they were running behind and they were getting peoples orders wrong. read more

Firehouse Subs - My Smokehouse Beef & Cheddar Brisket that was was too saucey and lacking meat and flavor entirely not all at how I remember it being - Sandwiches Near Me - Glendale, Arizona

Never been to Firehouse Subs and let me tell ya, what a treat! These sandwiches were delicious! My 6 year old got a Hook & Ladder, My husband the Italian and i got the Firehouse "Hero" sub. I want seconds these were so good! They also had college football playing on the TVs so a win-win for my son read more

Firehouse Subs - Eating the Italian sub after he ate his hook &ladder! - Sandwiches Near Me - Glendale, Arizona

New York Steamer - paid for extra meat and it doesn't feel or look any different than one without extra meat. I have had several in the past at this same location. added $2.50 extra for the purchase of a medium sandwich, Very unsatisfied and will not everrrrrrrrr give my business to firehouse subs. It will be a point of discussion with all I meet. read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

We were visiting Phoenix for MLB Spring Training. On our way to one of the games we wanted to pick up some subs to eat while on our way. The staff was extremely friendly and even put all the pickles for our order in my sandwich package. The other people in my group didn't want their pickles. I know they are crazy but I got my fix of those delicious pickles. Who knew pickles are as good as peanuts and cracker jacks at a ball game. The food was delicious. Firehouse never disappoints. read more

It seems no matter which Firehouse Subs we go to, they are consistently spot-on good. I'm in love with the Hook & Ladder sandwich, simple and amazing! My wife loves the beef, so anything with roast beef is her favorite and it never disappoints. And a shameless (unsolicited) plug here: Firehouse Subs gives grants put to fire departments for emergency equipment, so they give back to the community....whaaaaat???!!! So you can have a great meal AND help save lives at the same time, it's a Win/Win folks!! And as a 39 year fire service veteran, and recipient of the highest fire service award for valor, we ALL appreciate Firehouse Subs for giving back and you will leave with a full belly and a happy heart for doing your part. Will we be back?? Yes, yes, yes!! read more

Eh...it was decent. I had heard about this place and knew that I wanted to try it out. A few weeks back, I decided to place an order online and drive down here on my lunch break. Pick up was fast and efficient. They have a dedicated area for call in/online orders which is nice. I ordered a Large SmokeHouse Beef and Cheddar Brisket. It sounded like the best sandwich they had. They claim to smoke their brisket for 16 hours. The "large" is probably 12-14 inches long. The subs are really skinny though. I mowed down the whole thing and was not stuffed to the gills. Pretty much $11.00 for a sandwich. A little steep IMO. Good but far from great. Brisket was tasty enough, the cheddar was not really noticeable, the BBQ sauce was good (Sweet Baby Rays) and the bread was just ok. Not sure if I am specifically driving back here again for a sandwich, but I would hit it up in a pinch if I was in the area and wanted a sandwich. Eh...it was decent. read more

Firehouse Subs - Frontal view of a Smokehouse Brisket sandwich. Decent...tad skinny though for the $11.00 pricetag. - Sandwiches Near Me - Glendale, Arizona

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Ordered 2 steak and cheese sandwiches. One had only 1 bite of cheese. Half the sandwich had no cheese. Second sandwich had a little more cheese. Very disappointed and not worth the price or time. read more

Ordered online and picked up a couple of sandwiches at this Firehouse Subs location. Overall, I had a great experience! It was super easy to put in an order online and I just scheduled it so I could pick it up just before dinner. My order was ready at my preferred time and the employees were super nice about grabbing it and making sure everything was in order. The sandwiches themselves were filling and tasty! Exactly what we were hoping for for dinner. Highly recommend this location for efficiency and friendliness! read more

Fire house sub on 67th Ave. and the 101 does not have the ability to make a sandwich is the way the customer wants it they've screwed up so many of my sandwiches. They do not listen to the customer I have given them several different opportunities to make my sandwich the way I ask for it as far as I'm concerned they suck. read more

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I was very impressed by how fresh a sandwich could taste. The bread is so good and my sandwich was toasted perfectly. It also wasn't sloppy like some places when they just throw it all together. I got a turkey, bacon, ranch without the ranch lol. I also got chips and a drink. I felt it was a bit expensive over $11 for a sub meal, but it was a good sized sub so no real complaints. read more

This store has really gone downhill~ today they wouldn't honor a coupon, saying they were a franchise! However their address was listed on the coupon! Not happy with sandwiches this visit either! Guess they're trying to save money one way or the other~ read more

Good people. Always polite and quick. Great selection of food and quality tasting. Leadership from the top really shines it's way down.

Such a cool spot! I know it's a chain restaurant, but a difficult work week after the long holiday weekend meant I was anxious to try a new sandwich after work this evening. [insert fire engine siren sound effect here] * weeeeee-oooooo weeeeee-ooooooooooooooooooo* That was me making the sound effect with my mouth. This location is in a super-duper convenient location right off the 101 & 67th. Depending upon what way you're coming down the 101, you hang a right (or left) on 67th, take your next left into the parking lot and voila! Your destination will be straight ahead of you. As I mentioned, super convenient, tons of ample, wide-space parking stalls and plenty of places to park out in the boon docks if you loathe door-dings like I do. First impression... the employees seem to genuinely care about this place and the work they do. It's not often I can say that (or have ever said that about an employee at a restaurant chain) but it's obvious at Fire House Subs. The restaurant is quaint, but insanely clean. There was not even so much as a crumb on any of the empty tables. My sneakers didn't stick to the floor next to the soda fountain machine and napkin holders were at each individual table. SCORE! I spent a minute or two browsing the menu when I spotted "Ruben! Limited time only!" So I read the description more closely... blah blah blah loads of cheese.... blah blah hot fresh meat... blah blah crispy cole slaw... pickle spear. SOLD! I will take your new limited edition Ruben, please. The sandwiches come in small (4"), medium (8") or gluttonous (12") I opted for the medium because portion control is important. The sandwich was $7 and some change and I opted for a medium drink, as well. I was out the door for $9 and some odd cents which seemed like a fair deal to me. Not as inexpensive as Subway, but not nearly as good either. Enough of those shenanigans, let's chat about this sandwich, shall we? I opted for the Ruben Re-Invented by Fire House Subs on wheat bread. Their version of this re-invented deli classic is piled with fresh USDA Choice pastrami coupled with a hefty serving of Swiss cheese. On top of the pastrami is their tangy cole slaw in Thousand Island dressing. It sounds like a weird combination. It isn't. Trust me. The crispiness and freshness of the slaw coupled with the hot pastrami and melted Swiss made my taste buds insanely happy. I was going to do the happy dance at my table by my lonesome, but that would have made me look weirder than I'm afraid I already am. So I sat down and opted to forego the happy dance. I don't care for mayonnaise so I passed on that. My sandwich was delicious. And the bread? ....so fresh! No joke. In addition to the sandwich, there is a delicious kosher dill pickle spear which was crunchy and as awesome as the sandwich. But Scott, it's just a pickle! ...don't judge me. Please. I'm allowed to like what I like and it was a darn good pickle! The soda out of the soda fountain was ice cold, bubbly and well caffeinated just like I like it. The service was awesome. The restaurant and restrooms were beyond clean and it was the perfect way to end my Thursday after a challenging day at the salt mines! Kudos to all of you! read more

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Great place! Clean Good service Fresh rolls Good prices Fast service Great selection It was busy on a Saturday. Had plenty of people Woking. Line moved fast with three cashiers. Food came out quickly! Had the Turkey Salsa Verde sub. The sliced Turkey was THE tenderest, moistest turkey I've ever had on a sandwich. The bread was fresh and delicious! Will be back! read more

Firehouse Subs - Sandwiches Near Me - Glendale, Arizona

Stopped by and ordered the medium Steak and Cheese on wheat bread. The best part of the sub was the bread. The meat was not seasoned at all and some looked not fully cooked. The service was slow even though I was the only who had ordered. The person making the sub had a full conversation with a coworker about him going home and her holding the almost cooked meat in a paper wrapper. She was also talking over the food and when I asked about order she said "I have it right here", holding the paper up to show me. Needless to say I did not enjoy this sub. Will not return. read more