Always go to this Firehouse as it is next to my office. Walked in and 3 young ladies were working the lunch hour on 5/26/2022. One girl rolled her eyes and walked to the counter. Everyone seemed to have an attitude. No hi or hello. If this is how they greet customers I worry about them giving the food the proper attention. Walked right out and went to Five Guys next door with my Fiancé. A much better reception than this place. read more

Yesterday evening I ordered dinner for my husband and myself. The order was placed online. I received the order confirmation email at 5:17pm. I requested the food be ready for pickup at 6:30pm. When I got there at 6:25ish, the subs had not even been made. I sat there and watched 2 women (who were together) and a couple walk out with there order. I was highly irritated by now so I requested a refund. It took 20 minutes for the clerk to process my refund. She had to call the manager and have the manager walk her through the steps. The kicker, they kept the $5 donation. I didn't realize this until I left the store. read more

Decided to stop in for a quick bite! I was greeted from everyone behind the counter. My order was takin right away. They were quick with the order. The mood was just right for a Saturday afternoon. Music not too loud,very cleanly. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

I use to buy subs from them,not anymore since the clerk denied my request for a birthday Sub,I even showed my I'd,still the sad I had to upload the app,and the app locked me out.what's the point they get hooked and have to pay more,Hell no,I never willI do business with them,screw them!!! read more

My rating for this Firehouse has diminished. While their subs taste out of this world, my wife and I have hit the end with picking hair out of our sandwiches. One time, okay, things happen, twice, in a short period time, and it's time for something to be done . I'm afraid you've lost me as a customer. I drive by 4 other sub shops to go to Firehouse, but no more. read more

What can I say about Firehouse? The money I have spent there since I moved back to Vegas in September would probably pay rent for the whole staff for an entire year! HAHA. WE LOVE FIREHOUSE! Can't really eat Subs anywhere else anymore. The Turkey Bacon Ranch sub is the BEST!! Unfortunately, I eat far too much of these, and it's showing! ( literally like 2-3 times a week) So I'm cutting down read more

$20 for a Burger served in a filthy location. Dirty tables, dirty chairs, floor dirty, ketchup dispenser disgusting. If you are going to charge a premium your cleanliness should match that price point. Over priced! Dirty Restaurant. read more

Ordered a tuna sandwich. Waited almost 20 mins. "We're out of tuna". Steer clear of here

This location of Firehouse is my favorite. I come after my Saturday gym time down the street. Always a great environment, clean and friendly. I'm come so often, the staff knows me by name. Highly recommend everyone come here! read more

Firehouse Subs - Firehouse on Lake Mead - Sandwiches Near Me - Las Vegas, Nevada

I've never eaten at a firehouse sub until I moved to Nevada and let me just tell you I love it I go there at least once a week the sandwiches are fresh and I ordered the hook and ladder get it hot fantastic place for sandwiches read more

Sandwiches were amazing. BUT it took a while (over 30 minutes) to get them after we paid. Restaurant wasn't overly busy but perhaps they were short staffed. The tables were dirty and trash was full. read more

Come here if you have 30 minutes to wait for a sandwich. Super slow, tables are disgusting. Service was terrible.

Catered for 125 people and the crew did a great job! Everything was fresh, packed nicely, tasted great, exactly as ordered, and both Christina (Manager I think) and the gentleman that delivered were both personable while professional. Thank you again for your help! read more

Every time I eat here the subs are super good with good size portions of meat. Staff has always been friendly. I do miss the hot sauces being out (dang covid) Keep it up! read more

I've been coming to this place for a long time I cant even recall what my first time was like. As soon as you walk into the door the staff is quick to greet you. Inside they have a lot of firefighter artifacts,old photographs. The tables have dalmatian spots on them. Makes you feel like your in a fire station. We always get the club on a sub and the beef and cheddar brisket. Its so hard to choose just one that me and the hubs order 2 and we give each other one half of the sandwich. Best of both worlds. Each sandwich has their own pro but no cons in my book. The kids meal is as little disappointing because you get either chips/cookie/rice crispy,drink and a small sandwich. But the sandwich is so plain I could have just made it at home. Later I come to find out you can actually add stuff to it. The sandwich portions are pretty expensive for what you pay for some we don't come here too often. The food takes awhile to finish but it's worth the wait. While we wait the staff sometimes offers my kids a firefighter hat. On the side they have a real firefighter suit!! My kids like to put on the boots and helmets. It's an awesome way to keep them entertained while we wait for the food to arrive. Now one of my favorite parts in the whole restaurant is the hot sauce bar. Oh my goodness. So much variety. They have all the sauces numbered from 1-10 on a scale of spicy to super hot! I've never dared but I am working my way up to 10. It favorite that we get every time is Captain Sorensen sauce. We love to find new hot sauces to mix with it. Depends what mood we are in we will get some jalepeno or habanero. I love all the options and we try some different ones everytime. It motivates me to start my own hot sauce collection. read more

I ordered using the app and arrived right on the scheduled time. Waited 20 minutes in the store alone before they bothered to ask if I needed anything. They had been keeping my order behind the desk instead of leaving it on the pickup shelf, and they seemed really upset about it for some reason. At least my order was correct and the sandwich was good. read more

I had never eaten here before, and decided to try it out this weekend. Their turkey sandwich was amazing, and I love the way they stack their meat and bread - so much food, at such a reasonable price, too! Staff was also very friendly and courteous, and the place looked like it was cleaned by angels. Will go again sometime! read more

Very good sandwiches here, awesome service and everyone is very nice. They got a whole Hot Sauce Bar to go with your sandwich! Juan is very nice and helpful with any questions I had. Definitely coming back! read more

Firehouse Subs - The Hot Sauce Bar! - Sandwiches Near Me - Las Vegas, Nevada

Great food absolutely horrible prices. They are alittle slow but the employees are nice. But again WAY over priced. It's tuff times and I'm sorry but 14 sandwich? read more

Firstly, customer service was most definitely a 5-star rating! WHERE: Tenaya & Lake Mead, right next to Rubio's! WHY: To get your sandwich fix on =D WHAT: As you park and walk to the entrance, it really looks like a firehouse!! (Or, I actually didn't know if half of the building was actually under construction, HAHA). There were also about 10 or more specialty sandwiches, with a million different types of hot sauces! I really thought that was creative!! You are allowed to get up and choose one, either out of curiosity or to ADD A LITTLE FLARE to your sandwich! I had the Firehouse meatball sub because I absolutely love different meats and meatballs in my subs!! I also asked to add lettuce and tomato on top, which made it a little more sub-like! I was surely pleased with my sandwich and ate it all there! =D They also had a signature fountain drink!! It was the firehouse cherry limeade, and of course I had to try it out!! It was a little on the sweet side, but it was okay. SERVICE: There was one worker named Melanie, who gave absolutely great service!! If you're ever there, give her a shout out for me! She was really helpful with helping me pick out the right sandwich for me, and brought our sandwiches over to our table. She also said, "when you come back and eat inside, they should always bring the sandwiches over to you, otherwise don't be scared to let them know!" YOU GO GIRL! Haha, so kudos x10 to her!! *NOTE: The combo, which included a large drink, sub, and chips of your choice was just under 10 bucks!! read more

Firehouse Subs - Check out all the different types of hot sauce!! - Sandwiches Near Me - Las Vegas, Nevada

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Couldn't resist coming back here to try more of their Subs. Last visit, I got an Italian Sub. This visit, I got a New York Steamer (Pastrami, Corned Beef, and Monterrey Jack Cheese) w/Jalapeno Chips and a Soda.....yeah, I normally don't get Soda, but they have Coke Zero on the fountain here....so I caved, damn! As I was waiting for my food, I noticed a huge selection of Hot Sauce! (see pics) How did I miss that last time? Seriously, I think I'm in Heaven! They even have 3 different flavors of one of my favorite Hot Sauce companies (Melinda's)! Of course, I picked two bottles of Melinda's and waited patiently for my food. After a few minutes, it was ready. For the first bite of the NY Steamer, I didn't add Hot Sauce because I wanted to try it in it's traditional style.....it was friggin' awesome! The Pastrami & Corned Beef were juicy and the melted, gooey Monterrey Jack went well with the Meat....of course the Bread was awesome too. The next few bites, I added Melinda's Habanero & Chipotle Hot Sauce.....wow, it made it even better! Then I tried the Melinda's Jalapeno Hot Sauce....good, but not as good as the Chipotle. I devoured that Sandwich like it was my last meal on Earth! What a great experience.....that combined with the serious Hot Sauce collection elevated this joint to 5 Stars for me. Will I return? I'm already thinking about it! read more

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First Time there sandwiches were excellent plenty of meat. I wish they would have a better Bread . Bread was a bit soggy after I put all the meat and extras on but I must say I'd like to better than subways. read more

Good sub-sandwiches. I usually get the beef and cheese brisket to go. There's always a pickle wrapped in with the sub-sandwich. The sauces available is crazy too but I've never added them to my sub. I've tried other subs here but always stick with the thick and filling beef/cheese brisket. The staff is nice and even though they're far from the entrance they always try to greet you from across the way. If this was created by firefighters it must have been an old school firefighter, the foods here do not match the groceries they put in their shopping cart. Good none the less, but for a more healthy option you probably want to go else where. read more

Yay finally they are open! I have been waiting for this sub place to open since it is hard finding a decent sandwich place. As you walk in, it looks like a regular sub place but it's red and I guess gives the firehouse look. The staff greeted with "welcome to firehouse sub." They were very helpful with what was the best seller sub and add-ons. The Hook & Ladder Sub (combo $7.78 sub $5.59) is the best seller sub which has hot smoked turkey breast, Virginia honey ham, and melted Monterey Jack. Even though the Hook & Ladder was tempting my stomach wanted the Firehouse Steak & Cheese. The Firehouse Steak & Cheese (combo $7.98) has hot sauteed sirloin steak and onions, melted provolone, bell peppers, mayo and mustard. I added mushrooms with it and asked them to take the mustard out. I have to say that it was oh so yummy! Also, if you order a kids menu ($3.69), my daughter enjoyed her grilled cheese with her red fire hat. I would most likely be going here again and try all the subs since they sound all tasty. read more

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I always get the best customer service here. They are always very sweet and prompt with my order. The management is very sweet as well. There are always workers cleaning the restaurant and making sure guests are taken care of. I would definitely recommend this location if you're craving a delicious sub. Thanks guys :) read more

Firehouse Subs - Awesome food - Sandwiches Near Me - Las Vegas, Nevada

I went here for lunch the other day. I ordered a large firehouse meatball sub. The large is definitely large, and I will be making two meals out of it. The bread was nice and crusty, and the meatballs were better than I have had at some Italian restaurants. There was a HUGE hot sauce bar (50ish), and the restaurant has a definite firehouse motif. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

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I've been to this location a number of times now and they never disappoint. The cashier is always friendly, place is always clean and food is always delicious. I decided to write a review today because a soccer tournament had just let out and the place is beyond packed with a line out the door....it didn't seem to faze them at all. Line when very quick and food came faster than expected. Fyi...I recommend the beef brisket, it's amazing! read more

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Great, clean place. The girl taking your order was super nice and asked all the right questions. The sandwiches here are always soooo yummy. The guys making the sandwiches were pretty fast. read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

I really like the meatball sub. They are delicious and there are a ton of colon cleansing hot sauces with varying degree of "da'burns" to choose from. The only criticism I have for firehouse is that if you eat the meatball sub in the reataurant it is 1000 degrees and they never put enough sauce with with the meatballs. read more

Firehouse Subs - Large meatball - Sandwiches Near Me - Las Vegas, Nevada

Firehouse subs is a new fav spot! My boss picked it up for our luncheon and boy was I impressed seeing as how I had never heard the name before. I ordered the 8 inch Turkey Bacon Ranch with the dressing on the side to avoid any unnecessary dripping, accompanied by jalepeno chips and a lemonade. The meat was very fresh along with the bread. There was a good amount of lettuce that could have been filled with other veggies, but that is usually the case with other sandwich eateries. Overall I will be going back to try another one of their hot specialty subs! read more

I love this sub shop!! I LOVE SUBS! But here in Vegas I had yet to find a balance of cheap and yummy subs. Here they are both! As you first walk in they greet you and ask if you need any help. The workers here are very nice and answer all your questions. They have a shit ton of different subs and a huge selection of sauces. I tend to stick to turkey and bacon esque type subs and here I got the club on a club. The only thing I didnt like was the mustard, it seemed too sweet to me. I also get my sub cold and not warmed, Im not a fan of hot meat (not that kind anyway ;) haha) My son always gets just a plain ham sandwich and chips. The thing I really love about here is the cherry limeaids! I always get these instead of a soda, sooo yummy!! I put like 5 limes and some sprite to make it like sonics : ) Come here for awesome customer service and delectable subs and irresistible cherry limeaids! read more

Firehouse Subs - Club on a sub - Sandwiches Near Me - Las Vegas, Nevada

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Horrible customer service, argumentative employees, and systems that don't work. The store #1044 (Corner of Rice & Decatur), REALLY needs to get it together. The "manager" couldn't even figure out how to give us a refund after we were waiting for over 30 min for our food. The food is great, but if you have idiots working for you who can't do their job you will lose business. We order about 3-4 times a month, and there always seems to be some issue with getting our online order. read more

spencer provided great customer service very helpful and knowledgeable as I am not to tech savvy thank you so much for help with plac my mobile app order. my food was phenomenal fresh and tasty keep up the great work read more

This place kind of reminds me of Quiznos - if you remember when those folks were around. I've had a very nice experience with the staff every time I have gone in Firehouse Subs and the place is always tidy. I have tried a variety of sandwiches off the menu and.... to be honest, I don't think I like them all that much. I want to, it's super close to the house, but there's something about the way that they taste that I just don't like. I believe it "may" be that they're all heated and perhaps I don't like them heated? Even the meatball, which of course would be heated has a unique flavor that I don't really care for. I'm just not sure what it is. I am going to try them again and ask that they don't heat the sandwich next time and see if it makes a difference. Sorry to say, nice people but the food is just not my cup of tea. Obviously, it's working for others judging by the reviews though. Your mileage may vary it seems. read more

Omg the best sandwiches ever !!! Night crew is the bomb love Shannon Chad Liz and the newest member Brahms great customer service!!!!

They served me and my family sloppy gross sandwiches 5 of them. We will not eat here again.

They charged me extra to take things of my sandwich. When I asked to be refund she said "I'll just give you a drink" & she did not give me a drink. & the guy "shift leader" just gave me $1 when there's tax. LOOK AT YOUR RECEIPTS!!!! read more

Firehouse Subs - Sandwiches Near Me - Las Vegas, Nevada

Order online to have my sandwich ready when I got there still had to wait 15 min and almost had to leave with out my food the lady was nice and kept telling me it was coming but I was on my lunch break. The email says to skip the line to go over to rapid rescue to go and this is not true you have to go to the register and pay even though the web site makes it seem as though it proceeded the payment. I am extremely unhappy and don't plan on going back if this is how online ordering works. read more

Went in last night and sadly received terrible customer service after being told my online order wouldn't be ready for an additional 40 minutes. This incident was upsetting to me, however when I spoke to the manager Sarah the following morning and explained what happened, she was more than apologetic for the way that associate had acted and explained that's not how they do things around there. I'm glad Sarah took the time to really listen to me and handled the situation perfectly, thank you! read more

I don't usually take the time to write reviews, even though I am in the Customer relations field and know how much they mean these days to the Success or failure of a business. That being said, I can't say enough about the Service, Quality, and all around friendly staff and great subs at this Firehouse Subs location. I first came in here a little over 1 year and a month ago. Since then I have not gone to another sub shop other than another Firehouse since the second time I came here( Had to be sure the quality and flavors were consistent) AND THEY ARE! I have had nothing but the best tasting highest quality Subs since then. The staff is great, they see me coming and get started on my lunch, and I'm on my way buy the time I get my drink poured. Couldn't be happier. Enough said go here and you will experience it for yourself. No better sub around. read more