Rude and disrespectful staff, the neckbeard behind the counter runs his mouth like a tough guy if you aren't wearing a mask. Food was okay, not the best firehouse I've had. read more

Horrible 25 minutes to get a sandwich exactly off the menu. Then they gave me something completely different from what I ordered. This place is disorganized and it shows by the poor service and not filling a basic order correctly. You need to be desperate to go here. When they gave me my food they were rude. read more

I've only eaten here once, which was enough. The good: - Food was prepared fresh to order The bad: - It was crowded and service was slow. Had to stand to wait for food since there's not enough seating. Maybe a waiting bench for to go orders would be good? - Food was really average. Small step up from Subway in my opinion. Maybe my wife and I didn't choose the correct subs - but the soft rolls are too much like wonder bread. No real character. - Layout is poor. Narrow space between seating and counters means you're always in the way. - Parking. Not their fault - but the lot was full and lots of trolling before we found a space between two SUVs. In summary, I might be spoiled - but next time you're in the Philly area, try almost any "steak" or "sub" shop for what a sandwich should really be like. read more

The first time I ever went to firehouse subs, i was not the most thrilled but it is most definitely better than subway. I order a turkey sandwich, but the next few times i went back i got the italian and it was by far the most delicious thing i have ever tasted and it is even better with the various sauces to add that extra tasty flavor to your sandiwch. Very satisfying. Sometimes takes a while for my order to come but i know its understanding as i work in food service as well and i know how it is when it is busy. Customer service is appealing and i always leave happy:) read more

Friendly staff and cute firehouse decor. I got the steak and cheese on wheat w/o mustard and it was delicious. My fiancé got the sriracha beef and my friend got the turkey & cranberry. They both enjoyed them and said "there was meat between the bread." (Haha. They suck at writing reviews). My friend said the cranberry was a little too sweet but overall the sandwich was good. I would have given them 5 stars if the portion size was bigger, but at least there was a good amount of meat and cheese on the sandwich. We were just passing through the area so we probably won't be back because of geography alone, but try this place out if you like hot sandwiches (they have cold ones too) and if you want to donate money to the firefighters charity (they ask you if you want to round your order up to the nearest dollar and donate the change to the charity.) Yum sandwiches! read more

Ever since I discovered Firehouse Subs, I have loved all their subs (my usual being the Engineer Sub). However, today shows what I have been seeing as a pattern; in that despite not being busy, I am usually having to wait close to 15 minutes for my sub. The key reason I am seeing for this is a lack of leadership as well as a lack of personnel (only three people when I walked out here 2 min ago). Being a Marine Corps Veteran, I wanted to jump behind the counter and provide direction.... Great subs but needs improvement in leadership, training and additional personnel. read more

Always such friendly service and sandwiches are consistent. Dine in area and bathrooms are clean

This location has a helpful and friendly staff that puts together a really great tasting sandwich. We got the Datil Pepper Grilled Chicken (one of their 'Under 500 calorie' subs) and the small New York Steamer. We made both into combos, so we got a drink and chips, and the bill was $22 exactly -- a little pricey, but worth it when you consider what you're getting. This is, after all, a cut above Subway, in my opinion. The dining area is small and crowded at lunchtime, but there is some outdoor seating for when it's not too cool. And they have that newfangled Coke machine where you can make 10,000 different combinations of Coke, Dr. Pepper, Orange, etc. Very cool. And when you're done, you can walk across to Menchie's and have dessert! Win/win! read more

There's a lot of great sandwich shops around... but the specialty subs here are incredible. I've only had their Sweet Chili Thai Pork and Hawaiin sandwiches - they are so tasty I never want to eat anything else, which i'm sure is all great quality as well. The place is clean and busy (good signs), the theme is cool, and you can donate to Fireman's Funds by rounding up your bill. Best food i've had from a sub shop, period. read more

Always a good experience here... good team work. Leigha was at the front register and had a long line of people but she was very composed and made sure to ask all the questions. She never seemed to get too stressed, and it was nice to see her team helping her on what seems to be her first few days. read more

Was in the area today stopped by for a sandwich as I have never been to Firehouse Subs before and I have heard some good things, very good sandwich really good bread good amount of meat all in all very tasty this location staff was very nice and helpful as like I said it was my first time to a Firehouse Subs the girl that help me Kelsey something like that was super friendly and nice read more

I am giving 3 stars because it took over 20 minutes to get 1 small sandwich. Otherwise, this place has the best sandwiches. They just need to be a bit quicker. read more

My sandwich was very tasty. The meat was juicy and bread was soft. But they took forever! There was only 2 other people here but my order took almost 20 minutes. I don't see how or why it could take so long but it did. I don't see how they could forget about 1 of the 3 customers in the building? Food was great. But service was slooooooow. :/ read more

Let me start by saying the sauce they make that you can put in little containers to take home is delicious. I would literally put it on any sandwich. I'd probably even marinade something I want to grill in it. Anyway, I think this place is awesome. They have a great selection of sandwiches, a million different types of hot sauce, their own sauce and a pretty sweet drink machine. The employees are all friendly, and the place is clean. read more

Awesome!! Originally drove to the shopping center to have chipotle with my wife and son. After parking we noticed the new addition to the center and decided to stop in to "check it out" Boy were we glad we did!! Great atmosphere and my sandwich was great!! The cashier didn't seem to be happy taking our order but the restaurant was empty and she was probably bored. I had the BBQ cheddar number 10 i believe and also ordered meatball sandwich both were great and wheat bun was soft and tasty !! I will be returning no doubt for another great hot sandwich! read more

Firehouse Subs - Always make a donation!!! - Sandwiches Near Me - Oceanside, California

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We are the pickiest of eaters... and finally found a sandwich shop that we love! Service was great... food was delicious. High quality ingredients... hot sauce variety is amazing! read more

I love Firehouse subs! This location was not good. The bread was hard and stale. Also, the workers making food were not wearing gloves and were in-masked sneezing and coughing. Too bad! Great location. read more

Hailey had a horrible attitude.. when I corrected her about how I got 2 large drinks, she threw the smaller sized cup and grabbed the correct one. Then she made almost no effort to put ice on my cup, and when I asked for more, she definitely had attitude. Caroline was nice and friendly, she's the reason why I'm giving 2 stars instead of 1. read more

The decor was cool. It kind of made you feel 'vintage firehouse' like. Workers were nice. The subs were tasty and filling, my only complaint was that the bun was a bit on the soggy side, but they are a new establishment here and hoping that, that will change. Its all about trial and error. Love the fact that the all proceeds get donated to burn victims., good to know that the money we spend is going to a good cause :) read more

I'm a big fan of this place. I've been here twice and ordered the Hook and Ladder sandwich and really liked it. Based on the food alone, I'd give them a 4 as it takes a little longer to get food here compared to some other sub shops. The reason I'm giving them 5 stars is because of the owners (Bill and Rose). They are such genuinely wonderful people and solid leaders. I love the way they interact with the staff and with their customers. They've treated my family and my daughters with such kindness both times I've come in. It's obvious that they care a lot and take a great deal of pride in their restaurant. read more

Good food, clean, and good place for a meatball sub!! The staff was amazing and very quick to help us out in anyway that we needed. Every time we have been to this location it is always been good I love stopping by and grab a sub every now and then. read more

Firehouse Subs - Loves the pickles!! - Sandwiches Near Me - Oceanside, California

My fiance and I went to Firehouse for the first time last night and we will definitely be going back. I had the Sweet 'N Spicy Meatball sub and she had the Steak and Cheese. Both were incredible. I love meatball subs but I rarely get them because they tend to bland and get soggy quickly - not true here. The marinara sauce was incredible and the sub was full of flavor. i was actually disappointed when I gott oo full to finish it. They have an array of hot sauces you can use to add to your sub, as well as many different drinks to choose from. The staff was great and the shop was fun. We will definitely be back. read more

Decided to try something new while out running errands. Good food, GREAT service. Very customer centric. At least three or four people checked in on me while I was seated in the dining room. If you're in the area I can definitely recommend this place if you're hungry for a sandwich. Nice selection of subs and chips and have I mentioned the service? Really good service. Enjoy. read more

This was my first time here. The sandwich was good. I had a wheat turkey sandwich. Decent price. I did round my purchase off to the nearest dollar and donated to the fire fighter first responder equips. I will def come and try the other sandwiches. I was not pleased with customer service. I felt everyone was not in a good mood. Maybe it was just today. But ya hopefully next time everyone is in a better mood. read more

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Yum yum yum! This place is awesome, family friendly environment and hearty subs. First time here and I got the Italian sub. So many flavors in one bite, sweet, spicy and tangy all in one. I will definitely be back Service was prompt and friendly too:) read more

i make a mean sandwich, but nowhere as mean as firehouse subs. i thought my boyfriend was crazy when he tried to tell me that they're the "best sandwiches ever, even better than subway" (i'm a huge meatball marinara fan) but i'll probably never eat subway again or make my own for that matter after coming here. there's a few reasons why this place is great: the food is good (and HUGE), i love what they stand for (full firefighter and future firefighter support), and the hot sauce choices. i'm not sure if you're supposed to try every single one until you find the right combo but we sure do enjoy trying the various hot sauces they have on deck for the customers. my personal preference is a little of their homemade goodness with some "blaze" sauce. so far my favorite sammy is the "hero" but i plan on dipping into the others next time. they have pictures to show you what the sandwiches look like as you're waiting in line which i love because nothing sells my tummy on something more than a delicious visual. the sandwiches are really big, too. normally we split a regular sized sandwich but the last time we went we got a large with the intention of saving half of our halves for the next day. i devoured my entire half in like 7 minutes cause it was too good to put down and wait to finish till the next day. i also would've dipped into the other half, had i had the choice. the only reason i gave this four instead of five stars is because you do have to wait a decent amount of time. i wouldn't suggest coming here for your lunch break unless you like to eat super fast/be late returning to work. read more

Firehouse Subs - salsa options. - Sandwiches Near Me - Oceanside, California

Fast, friendly, and tasty. I like the hot sandwiches. Nice jobs guys! I love the soda fountain. Tons of choices and flavored. read more

I've been here before. It's s little pricey, but not terrible. Nobody here but me and my son. I was trying to figure out what I wanted. My son ordered, then the guy keeps bugging my about a combo. I didn't even know what I wanted yet. I asked for no onion. Didn't get it. I wanted it cold but evidently they come hot. I wanted it to go, didn't ask. Then I told him one combo and rings up two. Descriptions on the menu don't tell you anything but the meat. The big Hawaiian or Polynesian or whatever doesn't take orders. He sells combos read more

Tasty Sandwichis which I will proclaim the "Jersey Mikes of Hot Sandwiches." Sandwiches are hot, Pickles are cold like they are supposed to be. Seating and moving around this place feels a little odd with only one-way in and one-way out. read more

Probably my favorite place to get a sub sandwich. My absolute favorite is the Italian sub, though I've tried almost all of them there. My husband and I used to go to Firehouse at least once a week when we lived in Virginia; I was so happy when I found they had one here in Oceanside. The place is always clean and the service is great. I don't think I've ever had a bad experience at this place and I've been there quite a bit. read more

Great taste!! Tried the hook snd ladder sub. Kids loved it too. Nice portions of meat.

I went in there today for the first time and it was awesome! The subs were really good! On top of that, the crew working the night shift were by far the nicest coolest people! I placed an order and it was wrong. But once I told the crew what had happened, though it was close to closing time, Robert and Joshua very nicely took care of the situation and fixed the order without any hesitation and they both nicely handed me the correct order! Very good costumer service experience with these two! Made the firehouse experience great! :) read more

This is my first time trying this chain. I pretty much got excited about the hook & ladder commercial. Figured its saturday I'd get out for a saturday ride and check the shop out. Its clean,busy for a Saturday afternoon. So i got the N.Y Steamer, and Meatball. Toss them my pack and ride hm. Looking fwd.smashing theses subs after riding the canyons all morning long hard and fast. These will be the things that sliw the day down to relax. Hell yeah Semper Fi Made it home and smashed half of each sub. Like the meatball glad i went light on the sauce and I am glad i did. I don't like when the bread is all soggy do to the sauce. The steamer was really good had onions and blk.olives added that was a good call. Course i would have to agree with some ppl that said the bread could be a bit crustier. I think it would lend itself to be a better sub. All in all good subs. Next time i will have to "fully involve"my subs. But fory first time not bad. I will be back. read more

Took advantage of the free medium Sub on my hubby's Birthday this past week. Wow, love the food! The subs are such a step above in taste, size is good, prices little bit high... but, hopefully can find good coupons. The atmosphere is so cool! Can't wait to take my grand kids when they visit this summer, best my 4 yr. old little guy will love this! Also, saw all the awesome community aspect of this business... that aspect makes you want to spend your dollars here! thanks Firehouse, what a great birthday gift! read more

The food is delicious but the service sucks. When I ordered my food it was not busy, so there really should not be any reason why I had to go in 3x to get what was missing from my order. read more

Terrible service. Some young kid up front really ruined our experience. We love the food here too. Placed an order 45 minutes before the store closed and the kid told me he wouldn't take any more orders. read more

Love this Place ! Food tastes EXCELLENT!!! Customer Service is EXTREMELY WONDERFUL!Every dollar helps our local fire department. One day I witnessed them giving the city a huge check at lunch! Me and my family are Very Grateful to this establishment. Nice that a business actually cares about the people and their community read more

We've been sitting here waiting for a salad for over 20 minutes. There are 5 other people who've been waiting for their food ahead us. I sure hope the salad is worth the long wait, but definitely not fast food service... There are only three people working and it's lunch time, so not sure if they are understaffed or of this is the norm. read more

I've ordered sandwiches from this location three different times in a span of 5 years, and every time there bread is so soggy and nasty. The Firehouse Subs near Saddleback hospital not only have the best customer service but also their subs are not soggy because they make sure to drain all the excess juice once they warm the meat. read more

Used to enjoy Firehouse Subs in Oceanside. Unfortunately, not all good things last forever. Last 2 visits were anything but good. A variety of issues from a wrong or incomplete order to waiting 58 minutes for an order when I was told 15-20 minutes. Then there was the Firehouse Subs employee who took his lunch break and vaped for 30 minutes in the eating area just outside the door. read more