I like this place for the staff, not so much the sandwiches. To be honest, I am not a fan of sandwiches, but sometimes, they just make sense for a not fussy dinner. i tend to order the Hook and Ladder and I get a cup of chili. The chili is good, slightly better than Wendy's. The employees who work at this location are super positive and offer great suggestions. They are the reason I have returned. They have one of those Coke machines with way too many choices. It is fun to play with that. read more

First time trying firehouse subs, I heard good things about them and was pretty hopeful coming in. We came and shared a sandwich because we were going to be eating a late dinner. We got a steak and cheese melt. The sandwich really missed for me. It was pretty skimpy on ingredients and the meat and bread were mid in flavor and quality. Maybe I picked the wrong sandwich but I just wasn't impressed. Service was straightforward, they were getting their job done but I wouldn't necessarily consider them friendly. There was lots of seating and it had a good amount of customers for 3:00. Decor was very firehouse themed and they had little firefighter hats for little ones which I thought was cute. It was clean and organized. Not sure I would come back to try something else TBH read more

Firehouse Subs - Fast Food Near Me - Palm Springs, California

Still my favorite sandwich shop. It has been a while. The firehouse theme and decor are cool and unique. The service was very respectful and welcoming. I got my usual, the Italian sandwich and it was great like usual. The had fries (something new?) and they were quite good with their special firehouse hero fry sauce. Best place for a sandwich. Enjoy read more

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no wonder firehouse is going under, i walked in to an empty lobby and was met with a cashier that just stared at me silently as if i was being rude for disrupting... nothing??? when ur employees attitudes are worse than ur food quality read more

The ham, turkey, and lettuce sandwiches were very fresh, savory, crispy, crunchy, flavorful, and delicious. Also, there is a good selection of super tasty chips and cold refreshing sodas, good service, nice atmosphere, and I had an excellent experience here today. read more

Firehouse Subs - Fast Food Near Me - Palm Springs, California

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Not quite sure how they managed to take an in person order for a turkey bacon sub (only cheese/no condiments) with nobody else in the store and turn it into a 37 minute experience...but they unapologetically did. read more

My 3rd time at Firehouse Subs, and their 3rd strikeout. I've gone each of the 3 times because my wife is a fan, but even she was disappointed with today's lunch. While the place is certainly clean, and the staff friendly, the food really is sub-par -- I should say they serve a sub-par sub. My wife ordered the Hook & Ladder, heated. It came out barely warm, the bread still pretty much un-toasted. I built my own, simpler sub of Virginia Ham and Swiss, also toasted -- or, I should say, also mostly un-toasted. The meat was meh, the sandwich meh, and the whole experience lousy. I like that they have a selection of hot sauces to use, but that's not reason enough to return. No photos because the camera app from my iPhone left to get a lunch at Jersey Mike's. read more

What happened to the great service this place used to have? They used to welcome everybody in. Not today. was not greeted. I was not acknowledged. The man taking my order was less than pleasant. At no time was I thanked for anything. In addition, the two ladies that came in behind and ordered after me got their sandwiches before I did. However, I still love that hook and ladder sandwich read more

I've been coming to Firehouse Subs fir past 6 months since I moved to California. Today the whole experience changed. We ordered 3 sandwiches and order of large fries. The sandwiches had less than half tge usual amount of meat on them and I ordered the Brisket sandwich that tasted like it had been reheated not fresh. read more

Firehouse Subs - Copy of receipt. - Fast Food Near Me - Palm Springs, California

First off, a 12" sub at almost $20 with tax, seems a little high. But, it's everywhere you go these days. The Italian sandwich was very well done and tasted great! The cashier/host Kevin recommended it hot with all the fillings, which was a good suggestion. As you walk in you are welcomed with a genuine greeting and the place was spotless and had an overall nice feel. read more

Firehouse Subs - Half of the 12" Italian sub - Fast Food Near Me - Palm Springs, California

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Sparkling clean.loved the Garlic bread bun upgrade the counter person suggested, great idea ! A little more expensive than say , subway etc .... But twice as nice ! read more

Firehouse Subs - Super. Clean and Cold - Fast Food Near Me - Palm Springs, California

It really sucks when restaurants shut their restaurant down before the closing hours. Sucks, really liked thus spot but little things like this I wont ever be back to the entire company. Its that real, wait all day show up a few minutes before closing and " I just work here type ish" whack firehouse sub workers no pride having thieves. When I support a company, it's in the understanding that they're upholding their hours of operation amongst other products' goods and services. Here in Palm Springs, you get that a lot where people cut out early. They don't care. They act like it's just their job. Pitiful at best read more

After a superb introduction to Firehouse Subs in Yucca Valley on Veterans Day and several equally excellent returns, I was very pleased after my dentist appointment in Palm Springs to look across the street and see this Firehouse Sub. What a disappointment. The wheat bread on my fav Jamaican Jerk Turkey sub was hard. The sub ingredients were haphazardly assembled & both side halves fell apart. Last, no pickle. Obviously, all the stores in a franchise are not equal. I'll return to my local Yucca Valley location but pass on the subpar one in Palm Springs. read more

The Spicy Cajun CHicken was TO DIE FOR! We stopped to grab a sandwich to-go thinking this was just a regular sandwich shop we could eat during the drive, and wow were we wrong! My boyfriend and I ordered a large to share and honestly I probably could eat the entire thing myself because it was so good. Their large is HUGE. They pack the sandwich up so much their to-go box was elevated so the entire sandwich would fit. The Spicy Cajun was just the right amount of sauce and spice, and was overflowing with chicken and veggie toppings. It was so good, we actually ended up devouring it right at the restaurant lol Will definitely be back to order their other menu items! Service was also welcoming and the place was big and clean. read more

I love the Gluten Free roll they make my sub sandwich on. It is very soft and doesn't just fall apart. When I have asked the server to please put on new gloves to avoid cross contamination they have been great to do so. I feel like the meats and condiments have all been fresh also. Firehouse Subs has become my go to sub shop! read more

I had never been to Firehouse Subs before. I did want to eventually try it, since I've tried Jersey Mike's, Jimmy John's, and Subway. I went in with a friend from the High Desert to get a few sandwiches. It's in a nicer outdoor shopping center at the corner of Ramon and Gene Autry Trail, where Gene Autry Trail skirts the back of the PSP airport property between I-10 and Palm Canyon Drive. Two subs were ordered, with mine being the Italian one and other one being the Firehouse Hero. Mine made for a filling meal and served as dinner. The Hero was also reportedly good. The subs were eaten inside and the store is somewhat large. The prices are right at around $10 each. That said, I think that, even though they probably want to be considered as a unique sandwich option, the product is seemingly close to that of Jersey Mike's. Jimmy John's is its own thing all the way around and the sandwich shop I frequent the most. Subway tends to be lower priced, especially with the coupons they send out, and also reliable. I want to mention that the service was very friendly and, since these sandwiches are fairly decked out, the employees seem willing to help you understand how they are different so you can decide. It took me a while to decide. Also, this chain, through donations and their largess, does give money to various local firefighting departments. Firehouse Subs is a good choice right before heading or arriving to PSP airport and you don't want more economical fast food to tide you over. You can also take your food to one of the picnic areas from which people plane spot. Its being on Ramon is kind of funny, at least to me. In Spanish, it means Raymond. Growing up in SoCal, I only knew 3 people with this name, and all of them were from Puerto Rico, where it seems to be a popular name. Then, after you and your friends have seen "Beverly Hills Cop" countless times and know all the lines, the name Ramon makes for one of the funniest "skits" within the movie, and which only Eddie Murphy could have pulled off. It would be funnier if there was a nearby street named Serge, and even funnier if the two intersected, but there isn't. I finally ate at Firehouse Subs. I'd be willing to return to any of their stores and try another one of their sandwiches. read more

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This location used to be decent. But this last and final visit, took 24 minutes to make 2 sandwiches. And if the people working in food service are going to have unmanaged facial hair, they should be required to wear a beard net. read more

Good portions and cool atmosphere with fire department gear everywhere in the establishment. Love their veggie sub and the fire sauces that they provide with their orders. They also have one of those multiple soda option machines with various different flavors. Love this place. read more

Firehouse Subs - Fast Food Near Me - Palm Springs, California

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Hot pastrami sandwich with everything on it. Chips and a drink. It's delicious. It's a great lunch. And I get a sandwich to go too. For tomorrow..... read more

Firehouse Subs - Hot Pastrami Combo - Fast Food Near Me - Palm Springs, California

Very small portions on my sandwich. About 1/4 of the size of where I usually go. Wont be back. Too high of a price for a dollar sandwich style. read more

Great food WAY over Priced $20 for a sub come on, then try to make me feel like i am donating to the fire dept as part of the sale, Left went next door to Panda and for $12 had a large double helping read more

The cashier was really rude. He gave me attitude when I asked him a question. I was polite to him and He was so unprofessional and impolite. Made it a stressful and awful experience. I'm Glad I ordered my food to go. He told me to have a good night but this was after the fact that he had made my experience so unpleasant. The sandwiches were very salty and had too much pepper. Not sure if I'd return to this location. They use to be very great. It's gone downhill. read more

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This was our second time attempting to purchase food at firehouse subs. The first time was door dashed from the Colton ca location. The order was so effed up the delivery driver didn't want to give it to me. Had to beg for some attention from the owner just to get a refund. Singh sounds like the right guy, not 100% sure. Now, I order today, in person, just to make sure they do not fuck up the order. I knew I should've inspected the sandwiches before I left but I figured that there is no way they would fuck it up if I was right in front of them waiting. 20 minute ride home only to find out the order is irreparably fucked up and the best thing the poor kid on the phone could do was offer me a refund that will take up to 48 hours to complete. WTF is going on with your business dude? Is your shit that fucked up that you can't even get your team to make a sandwich? Guess I need to avoid all businesses owned by this gentleman in order to keep from getting screwed over. You get one star firehouse subs because they won't replace it with a shit emoji. read more

Would've been better off for Jersey Mike's meat tasted bland didn't feel like it was a real sandwich

I came here last week and had the worst experience you could have at a sandwich place. I have never tried Firehouse Subs before, but I love trying new things. I came in and off the back the guy working behind the counter was extremely rude and passive-aggressive, I said it's my first time here what would you recommend? He said something off the menu, now are you going to order something or not. The employees at this location seemed like they didn't want to be there and just wanted to leave. I came in an hour before closing so I'm not sure if they're always this aggressive. I got my food and for some reason it tasted sour, I asked that guy behind the counter if that's normal. Maybe I got a sour flavored sandwich. The tall blonde gentlemen laughed and went to the back. I have never seen a employee have such disregard for their customers. I then asked if I could try a different sandwich he said no they're closing in half an hour and I should leave. I said okay and left, he then turn the lights off and lock the store and left himself, I thought it was strange usually at every food establishment they clean before they leave, since he had keys to the building and him and another employee left the building I'm guessing he was a manager. Which in my opinion makes it worse because that's the example he's putting for his employees that that's how you should treat customers. So I guess the moral of the story is if you don't care how you are treated and you want to eat a sour sandwich then I guess you could try this place but I would highly advise against it. This is my first and last time trying a firehouse sandwich. read more

I like fire house subs... clean & friendly. But in an effort to avoid the exorbitant high costs we usually spilt a medium sub sandwich. We're finding out $17.00+ is way too much for a 6" sub. Unbelievable.... compared to others similar sandwich shops. No wonder we were the only ones there. read more

I ordered 2 large subs from here on Uber eats and was not disappointed what so ever! We got the Steak and Cheese (cheesesteak lol) and the Hook and Ladder Sandwiches! Pretty large portions and packed with a good amount of meat. I saw some reviews saying they go all out with the Mayo, so I got my hook and ladder without and was not missing the mayo at all. A little pricey, but that's not a reason to dock stars. I knew how much they were when I ordered them, and didn't feel like my money was wasted :) will definitely order from he read more

Firehouse Subs - Hook & Ladder w/o mayo - Fast Food Near Me - Palm Springs, California

So the other when I was waiting for my food to be ready they were taking a long time to done, so they gave me a free card as apology and I'm actually appreciate about this. I accept their apology. read more

Firehouse Subs - Fast Food Near Me - Palm Springs, California

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Well, this was certainly a treat! Was going to another restaurant close by and saw Firehouse Subs. I was in the mood. Was greeted with a hello and welcome, and asked about a few things on the menu. I decided on the Hook and Ladder, and a bowl of chili. Good call! Both were amazing. Make sure Kevin makes your sandwich. I loved every bite of it. Thank you Firehouse Subs Palm Springs for making my day. read more

I definitely enjoy coming to eat here from time To time for my lunch but Victor needs to work on costumer service very soft spoken and also needs to improve on speaking clearly read more

THANK YOU!!!! Nicest staff, work so fast. Saved me after having a HUGE lunch order for the heart team at Desert Regional fall through at the very last minute. Can't emphasize how grateful I am for this store specifically! read more

I'm going to try to be as nice as I can... The sandwiches I got were very tasty.. the sandwiches they gave me were not even close to what I ordered. I went in to the Palm Springs location at 11:00am. I was the only person in the restaurant except for several employees. I ordered two large Sweet & Spicy meatball subs, I ordered combos with chips and drinks. The total was $47 dollars and change. The price is pretty damn high but inflation is happening everywhere and I know firehouse subs are good quality sandwiches so I'm fine with that I guess. They hand me the sandwiches and send me on my way. The sandwiches in the bag were medium turkey clubs or from what the menu describes it look like they are the Hook and ladder sandwiches. I have no idea what they were thinking while making the sandwiches... I even asked to confirm what they put on the sandwiches when I ordered them. My experience with this store was very disappointing to say the least. The store was tidy and clean, but the employees were too busy with their personal conversation to pay attention to the order. read more

Really like this location when in Palm Springs. They have daily specials that feature a medium sandwich, drink and a bag of chips. My favorite is the jerk chicken cold not hot. Staff is friendly and they have an awesome soda fountain. Definitely a great value. The seating area is roomy and they have big screen TVS. read more

Tuna sandwich is extremely sweet. The Mac & cheese is horrible. The birthday cookie was decent.

This place is bomb! The sandwiches are so much better than subway here! My hat is really off though to the staff, the guy who helped me was really friendly despite it being late. I got the turkey bacon ranch and added the fire house sauce! Bomb! read more

Firehouse Subs - a tray of subs on a table - Fast Food Near Me - Palm Springs, California

Poor quality of food ! Fillings are very skimpy and not fresh . Rather go to jimmy John's any day

We paid $13 for two measly pieces of meat wedged between some bread. Looks like a sad New York Steamer to me. This was my first time going in to this establishment. I'll give it another shot, but this is not a good start. read more

Firehouse Subs - Fast Food Near Me - Palm Springs, California

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Subs are really good. Service was great...maybe a little more sanitation. Pretty chill place.

First time trying this place, I'll give it 3 stars because the service was good but the food wasn't that great. I got a tuna on wheat and my first bite of it, my thought was "why is the tuna so spicy! So peppery!!" Is it supposed to be like that? I didn't get anything else on it beside cheese, tomato, cucumber and pickle but the actual tuna itself was honestly was way to peppery. I couldn't finish my food cause I couldn't take it anymore and I saved the rest for later. I ended up just throwing it away because it ended upsetting my stomach from how peppery it was. I don't know if I'll be back cause if the tuna is like that, makes me wonder about the rest of the food read more

Only ordered delivery but it is good EVERYTIME! Pastrami is awesome not fatty at all! Best ever! read more

Firehouse Subs - Delivery - Fast Food Near Me - Palm Springs, California