Based on the great reviews, I decided to call FireplaceFix, and they did not disappoint. Deb, the Business Manager, who was friendly and professional, answered all of my questions and explained the maintenance and servicing process; and provided a reasonable quote for the type gas fireplace that I had. And, the Technician Josh, provided excellent service, he took the time explain what he was doing and answered my questions. All around, great people and company. I was very satisfied and will use them again for future services. I would definitely recommend. read more

It is always great to see a well run business that delivers excellent service. FireplaceFix provided excellent service from the first call to the servicing of my four fireplaces. Our tech Camilo was professional, knowledgable and polite. Highly recommend them. read more

We ended up not needing our gas fireplace serviced however, before figuring out what was wrong with it i had called several companies and FireplaceFix was by far the best. Great communication, complete transparency when it came to our quote and extremely fair pricing. 10 out of 10. We will definitely be using them for any future fireplace related needs. read more

When does this ever happen???!!!! First phone: Hi I'd like to change the faceplate and doors on my fireplace so the color matches the decor in my home. The reply: let me call the tech to find out where you can find the model number on your fireplace so you can order the faceplate directly from the manufacturer. I'll call you right. She called back within minutes and said... the tech said if you want to save hundreds of dollars, remove the faceplate and doors, sand them thoroughly, buy high temp paint and spray paint them. It will work just as well as replacing the components as long as you sand everything thoroughly. Even if it does work out. Thank you for not hitting me with the most expensive option. I'm sure it will work for now. Very easy to talk to, very attentive and responsive! Thank you!!! read more

Didn't take him long to get my old gas fireplace back in working order. Showed up when scheduled and left my home as clean as when he arrived. Pleasant to deal with and the price was fair. Will use them when I decide to upgrade. read more

FireplaceFix - Fireplace working great! - Fireplace Services Near Me

I reached out to FireplaceFix on a Friday and had a working fireplace on Monday. No hassle, great communication, and fairly priced. Highly recommended! read more

Just had them service my fireplace. Scheduled with them and they were proactive and prompt on all communications. We also had asked to move up appointment due to a change in our schedule and they were able to accommodate. Reasonable price and discussed issues with our fireplace after repair. Highly recommend. read more

Incredible experience, professional and timely. Everyone that I spoke with and met was really wonderful. Kudos to a company that actually cares about customer service and quality of work. prices were very reasonable. Thanks!!! read more

My gas fireplace wouldn't turn on anymore and after a bunch of troubleshooting, I decided to reach out these guys for a quote. They contacted me right away, gave me a great quote, and scheduled my appointment. This is the busy season and it was right before Thanksgiving, but they still sent someone out faster than I expected. The repair guy was professional, on time, communicated great regarding his ETA, and fixed and cleaned my fireplace in less than an hour. I would absolutely recommend these guys if you're looking for someone to clean or repair your fireplace. read more

Great all the way around customer service Entire team is great came out had my fireplace Up and working in 30 minutes been down for A few years finally decided to get it fixed highly Recommend these guys very efficient and did Not try to who do me ,just fixed it read more

Mariah the tech guy is very polite and explaine yo me how the system works at the same time he clean my fireplace with glass cleaner and vacume the inside and out of the fireplace... i recommend them 100% and for the hot coco who ever is the one who ans the phone very much helpful and i am bery satisfied read more

FireplaceFix - Fireplace Services Near Me

If only everyone had this level of service! We needed our fireplace serviced (just in time for the cold weather) and since we were a bit outside their normal service area, we had to schedule a couple weeks in advanced. TOTALLY our fault, we missed our appointment and our home-for-the-holidays college student was fast asleep and couldn't let them in. When we contacted them and apologized, they were very understanding, rescheduled the appointment and were even flexible on timing that date since my wife wasn't going to be available until after a certain time. Wow! Service was exactly what we needed at the cost provided, prompt communication, flexibility with our screw up, and super helpful. *sigh If only this was universal. Highly recommend! read more

Start to finish was a great experience and even better value. Prompt, friendly and knowledgeable. I would have paid double because it was that great! read more

So I didn't use their services, only because I had a questions regarding my fireplace. I filled out the quote form, and Mariah got back to be asap! She answered my question without hesitation. Such great customer services! Will definitely reach back out if I need assistance with my fire place in the future ! read more

PHENOMENAL company to deal with. They gave me the best price and outstanding customer service. Deb was informative, friendly and efficient and diagnosed the issue over the phone! Highly recommend. read more

Mike was fantastic. On time, very courteous & knowledgeable. He explained everything about the fireplace. Would highly recommend Fireplace Fix. read more

Exceptional work and outstanding customer service. Great communication between Deb and Mariah and he did a wonderful job getting my fireplace running again. I would highly recommend using FireplaceFix for your in home needs. Thanks again for everything!! Five Stars read more

FireplaceFix - Mariah from FireplaceFix just Fixed my Fireplace!!! - Fireplace Services Near Me

Responded very quickly, courteous and communicated well. Great and clean work! Thank you! Would definitely recommend.

Mike is the best! In our new house, he taught us how to use our fireplace properly. He is very professional, kind and knowledgeable. We are very grateful to you Mike! read more

They were responsive to my request and good at communicating with me. The tech was professional and was able to fix my fireplace quickly. It turned out that it needed a part and we're able to come back and install it a few days later. The part was expensive but they gave me a credit against it for what I paid for the initial visit. I would recommend them as they seemed knowledgeable and very easy to work with. read more

I'm glad I found Fireplace Fix. Great communication and excellent service. My technician, Jerry, is well knowledgeable and very professional. He answered my questions and fixed/cleaned my fireplace very well. I highly recommend Fixplace Fix. read more

I would highly recommend this company. They responded immediately and I made an appointment. They sent out a reminder before the service call. Josh the technician showed up on time and did a great job servicing our fireplace. read more

Worked around my schedule and got my fireplace fixed super fast! Thank you! Great communication, professional technicians!

On time, very thorough, and cleaned up after the job! C was very informative and explained everything he did and why he had to do it. Highly recommended- both he and Deb were excellent to work with. read more

I am very pleased with their excellent services on my two fireplaces. Their technicians are very professional, thorough and provided explanations beyond the scope of the maintenance. They are considerate and protect the surroundings before starting any work. Both fireplaces are now working great, look neat and clean. The lady taking care of communications is also very helpful and polite. read more

The owner came out and gave me an estimate. When I agreed to it, there was no upfront charge, since they would have to come back with th ematerials for the job anyway. They came back, and got the job done professionally and in a timely manner! read more

We called and talked to Deb in the office. Our gas fireplace would not ignite. Deb walked Is thru a few troubleshooting ideas. Alas, we still couldn't get it to lite. Just so happened that a tech was working on our neighborhood and was able to come over. Camillo was friendly, efficient and was able to get our fireplace back up and working . He also covered the carpet before starting to work. Our fireplace looks like brand new, Camille even polished the glass inside and out. Very pleased with this company and everyone who works there read more

Josh was amazing. On time, nice and professional. Did a thorough job. Fireplace cleaning and maintenance check done. Protected the work area. Will definitely recommend FirePlace Fix. Will use them in the future when I want to convert to a more modern looking fireplace. read more

FireplaceFix - The fireplace before cleaning and maintenance. - Fireplace Services Near Me

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Great experience! The technician delivered amazing service plus was a great guy in general. We enjoyed the experience and will call if we need anything else. read more

Our fireplace quit working so we called this place and the owner. Deb is super super friendly really nice gave us a quote sent out a really professional super nice technician who did the job quick and didn't try to upsell us didn't try to charge more the quote they gave us. I really recommend this place if your fireplace needs to be fixed. Thanks again. read more

Fantastic service. Very friendly, thorough and professional. Great customer service and high quality work. Highly recommended.

Professional, courteous, knowledgeable, dedicated, and prompt. Definitely use them if you are in need of fireplace repair.

These folks are the best! Took a while to get an appt (but we were not in a hurry) due to busy season. Tech easily diagnosed the problem and corrected. it. Only wish I had more work for them LOL. High High recommend! read more

Josh came out and quickly diagnosed my gas fireplace issue. He made sure I understood everything he did to fix the problem and provided helpful advice to maintain the gas fireplace. Highly recommended! read more

For twenty years, my family room gas fireplace has burned blue like a stove. It also randomly cycled on and off. The company who installed it at new build, Silver State Fireplaces, was out 3 or 4 times over that period and said it was working normal and the flame couldn't be changed. Silly me, thinking fire should be yellow. I decided to take another crack at it with a different company and found FireplaceFix here on Yelp. In a half hour, they had the flame burning yellow like a campfire and a new switch to solve the intermittent turning off/on problem. You can't go wrong with FireplaceFix. read more

We paid $3500 for them to butcher a wall like neanderthals, dump some rocks into 2 fireplaces, and install a 1980's looking switch into our top to bottom renovated modern house. They sold me on the safety aspects of a fireplace but did very little work and were out in 2 hours, so $1750 per hour for unskilled imbeciles to ensure the safety (they did horrible unskilled labor, like minimum wage labor) of my family. They gave us the hard sell, like really vomitous openly scammy trash sales and work. This company is disgusting. They really made it seem like the work my contractor did (99% of the fireplaces) would kill us. $3500 implies real work, high quality skilled work. The number alone says that, but nope. Gross. read more

Fireplace Fix gave my fireplace a complete makeover and it looks AMAZING!! They made everything so easy. From the vision to the timing and installation. Thank you so much!! read more

FireplaceFix - Same fireplace after an absolutely AMAZING transformation by Fireplace Fix! - Fireplace Services Near Me

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They made scheduling an appointment easy and the tech fixed the issue no problem. They explained everything very well. No surprises!

I found these guys online and on yelp and put in a repair request. Tech came out and troubleshoot the fireplace. A lose wire was the only issue. He fixed it, cleaned the unit and was on his way. What a great service and true professionals. HIGHLY RECOMMENDED!! read more

From the first initial call with Deb to confirmation texts nothing but professional service. Tech Camilo was awesome n helped explain how to on fireplace. Mahalo for everything n I'll be in contact for future read more