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    Firestone Complete Auto Care

    2.5 (20 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

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    Dawn C.

    This is by far the worst experience I have ever had. My husband needed an oil change and his tires rotated. Being new to the area he decided to go to Firestone, a known reputable company....Wrong! 1st We had an appt and it took almost 3hrs, which ended up being the countdown to disaster! Paid for the services and was on his less then 7mile drive home and BAM! My husband thought he hit a large pothole (road construction making the roads bad) until he sees his front wheel tooling down the street. Yup, his wheel came off. To make matters worse, HE had to call OUR insurance to get the tow truck and have it towed back to firestone. Then they wanted to just put the wheel back on and send him on his way. Really?? Picture a large lifted diesel truck slamming into the concrete at 30mph with NO damage. Um ok, I am no mechanic but I do know that a vehicle was meant to operate with 4 functioning wheels, not 3. The men seemed annoyed that my husband was not ok with just putting his wheel back on. When we inquired about a rental, they told us that WE can pay for it out of our pocket and MAYBE we would get reimbursed. My husband is a firefighter for a city that is over an hour away and has been putting in extra time to cover for the courageous men sent to help with the hurricane disaster. I work locally with 3 kids to shuffle around as well. We are bot rich and unfortunately our insurance does not have rental car coverage (Yup husband was in charge of that) and now we are down a vehicle because of someone not following safety protocols! Shame on you Firestone!

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    Ask the Community - Firestone Complete Auto Care

    Big Country Tire - Big Country Tire Inc

    Big Country Tire

    (22 reviews)

    I got a car alignment in a reasonable amount of time, and at a reasonable price. The staff were…read morevery friendly throughout my visit, and the customer areas were very clean. After my car was done, while driving home I experienced what a good job the tech did on my alignment; the steering wheel was perfectly straight, and more importantly the car was not pulling to the left or the right. I'll definitely be coming back for more work when I need it! Overall, I was very satisfied with one exception. I'm disabled and sometimes use a walker (I did the day of my alignment) and there were no ramps. There were several fairly shallow steps to get from the parking lot to the customer waiting area that were a nuisance to me, but I was able to make it in with moderate effort. If the store was more handicapped accessible, I'd give Big Country Tire a perfect ten. As it stands, I rate them 9.5/10

    this place is a complete joke took my 2019 ram 1500 in to get aligned they said they couldnt do it…read more4 hours later and tried to BS me saying I had $2800 in parts that had to be fixed then fast forward I got a 2015 Ram 1500 same color took it in to get aligned the genius tried to call and say hey still none of those parts have been fixed to have to pay to get them replaced for I told the dude that it's not even the same truck and he started scrambling and stuttering to say some how this truck also needed the exact same fix what a joke of an establishment

    Discount Tire

    Discount Tire

    (79 reviews)

    i have used discount tire for so many years that i cannot remember the first time i went. Over the…read moreyears they have always took really good care of me and my many cars from kids and grandkids. Warranty is great and the people are nice and helpful. Be prepared to wait for a while for service but if you drop it off and someone picks you up is the best way i have found. They are busy busy most all the time. Regardless of which property you visit , they are both great people and service.

    I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

    Tom's Tire Pros - My car and Bigfoot

    Tom's Tire Pros

    (32 reviews)

    I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

    I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

    Firestone Complete Auto Care - tires - Updated June 2026

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