Cancel

    Open app

    Search

    Firestone Complete Auto Care

    1.8 (44 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Tyler C.

    Took my car in for a leak on my A/C system, I was told the Ac compressor was weak and there was a leak on one of the A/c lines. they recommended replacing my entire A/c system. WHAT ? $2700. I'm a mechanic by trade, I didn't have the A/c machine to run the diagnostics and spot the leak. Fun fact, the A/c compressor clutch will not kick on if it's undercharged/ no Freon In the system. This was simply a tactic to upsell me to maximize profit. I asked to speak to the mechanic so we could verify the hose that was leaking. I was told he left for the day. I opened my hood when I got home and spotted no dye "they use this to find leaks before they charge the system" I found yellow residue where they connected to my high side / low side. I feel this company is committing fraud and I will continue to share my experience any and everywhere. their comments about the repair when I said they were upselling me and ripping people off was "this isn't a mom and pop shop". No, you're worse. Zero care for the customer. I Had asked the service writer where they get their parts, she had said depends, autozone..... I laughed. They had actually doubled autozones costs. I asked them how it's logical to replace my entire Ac system when there is only a leak on a hose.... their response... it needed done. I was unable to get them to verify their troubleshooting to justify the repairs. They give Mechanics a bad reputation. I will take this as far up the chain as possible. customer: my coolant is low can you top it off service writer: yeah, according to this sheet of paper I printed that has the engine printed on it, coolant does infact go through the engine we recommend you we do the engine swap that'll be $15,656.98 customer: this is a 1999 Toyota Camry service writer: this isn't a mom and pop shop. firestone logic

    Tire maintenance

    Went In This morning for oil change and tire rotation. Told them tire rotation and oil change. I was charged $91.21 for oil. But they claim to not have heard me say tire rotation. I'm about to go on a road trip and needed this done and very time sensitive. I absolutely hate going to Firestone now. I tried to give them another shot. And they BLEW IT! This place should be shut down by now!

    To replace parts that weren't even broken

    See all

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rann D.
    5
    33
    11

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I wanted and received those as well as an oil change, a/c check up, state inspection, new wipers and a license plate bulb.

    Mentioned in 3 reviews

    Read more highlights

    Discount Tire

    Discount Tire

    3.8
    (77 reviews)

    I had a tire emergency right before getting on the road for another 150-mile drive and walked into…read moreDiscount Tire in Burleson about 10 minutes before closing. Brandon L, the Assistant Manager, could not have been more helpful. What could have easily been a stressful and frustrating situation was handled with nothing but grace, kindness, and professionalism. Brandon got me in quickly, explained everything clearly, and he and his team had me safely back on the road in about 30 minutes. I really appreciate Brandon and the entire team for taking care of me so close to closing time and never making me feel like an inconvenience. That kind of customer service goes a long way. Thank you again!

    I was told to come in Friday morning because there wasn't a wait, but when I arrived, the wait was…read morean hour and a half. I was then advised to make an appointment, so I scheduled one for Saturday. I checked in on my way, arrived five minutes early, and was told the wait would still be about an hour. An hour and ten minutes later, my car hadn't even been pulled into the shop. This place is extremely unprofessional and disorganized. I understand delays happen, but repeatedly giving inaccurate wait times and appointment expectations is frustrating and disrespectful of customers' time. To make matters worse, the women's restroom had no soap or paper towels. I won't be returning. I'm canceling my credit card here as well. Not worth my time to deal with this every time I need a rotation or tires.

    Discount Tire

    Discount Tire

    4.1
    (49 reviews)

    Excellent Professional service evreytime I visited.Very good good work done on my tires by the…read moreemployees at Discount Tires

    Very frustrating experience with Discount Tire. I took the time to make an appointment because I…read morewas simply coming in to have a nail removed from my tire. I scheduled an appointment specifically so I would not have to spend hours waiting. When I arrived for my scheduled appointment, I was told the wait could still be approximately 1 hour and 45 minutes. At that point, I have to question the purpose of making an appointment. I completely understand that unexpected delays happen and businesses sometimes get behind. However, if you are running nearly TWO HOURS behind on scheduled appointments, customers should receive a courtesy call or text BEFORE they arrive. Give us the opportunity to reschedule instead of allowing us to drive to the location, check in for an appointment, and only then find out that the scheduled time cannot be honored. People make appointments because their time matters. We arrange our workdays, errands, and other responsibilities around the time we are given. I wasn't requesting extensive repairs--I needed a nail removed from one tire. This isn't just about the wait; it's about communication and respecting your customers' time. If you're unable to honor scheduled appointments within a reasonable timeframe, please communicate that before the customer arrives. A simple phone call or text would have made a huge difference in this experience.

    Firestone Complete Auto Care - tires - Updated August 2026

    Loading...
    Loading...
    Loading...