EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

Kris and his staff perform the best repair and maintenance on European cars I have ever…read moreexperienced 40 years of European car ownership

Been dealing for over 20 years with my many Saabs. Never dealt with anyone more honest than Chris…read more Excellent service. Highly recommend this service center. You will never have to worry about being taken advantage of.

i did go to other mechanics looking for the cheaps ones, and they didn't did the job the right way…read more I was afraid to try this guys because they look expensive, i gave them the opportunity because my car was the same after i spends $500 with other mechanics. And this guys on 4600 grandbury rd charge me a little bit more than the others, but they did the job the right way.good people and Serious people, they dont been scamming people like others. If I had chosen them first, I would have saved a lot of money And time.

*new management* and missing my friends, who have moved. Fortunately they did not move out of town…read moreas I was told by the new owners here. (Which "story" does not inspire confidence!) Another thing that is a red flag for me is some vague but niggling questions... getting an "invoice" with nice round numbers and no itemization. And them telling me they would just charge me a bit less because of the credit card 3% charge... which comes from their pocket, not mine, so I can't quite figure out that one. Also got a "discount" off a large bill because they kept my car for a week instead of a couple of days so they "paid the other part out of their pocket"... or the original amount was overcharged? No one really knows do they... There's more, but that was enough to get me looking another direction. Nice people that I would still do business with if I could overlook the other things

Ogi and Robert are the absolute best! They are a pleasure to works with and they are as trustworthy…read moreas they come. They're just genuinely good people. I have had some less than stellar experiences in the past trying to deal with car problems and feeling like I wasn't being respected or taken seriously but Ogi and Robert make me feel so comfortable and always take the time to explain everything and walk through all the options. I started going to them when I was in college and will keep going to them as long as they keep doing what they're doing. Over and over again, I continue to be impressed by my experience with them. I cannot recommend someone more. They spent a lot of time with me recently figuring out some confusing and frustrating problems with my fairly new car where they really went above and beyond to help get the problem solved. It brings me such peace knowing that when I have a problem with my car, there are people like them around.

Always 5 stars! Ogi and Robert are phonomenal. We've used them for years for our cars and our…read morechildren's vehicles too. They are reasonable, kind, professional and honest. If you want your car fixed right, be sure you take it to them.

When I described what I needed, Joe suggested that I might be better served with another option. I…read moreespecially appreciated his honesty and courtesy. That deserves high marks in my book.

omg my this guy too my car apart because a free vehicle inspection came with the oil change and the…read moreguy took my plastic bolts ap and left them off and didn't add the proper amount of oil that was needed if yo go to this place only let the Spanish guy do it cause the young white guy wit the glass don't have any knowledge about cars

Service requested is Tire change and affordable. nothing special Normal service. overall it was…read morenice should try if you want an affordable repair

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

At first they were not off to a good start in my mind but after experiencing this little detail, I…read morewas blown away by their response. I had left my charging block at the shop on the couches they have in the lobby, and so I called again after I got a shuttle to my appointment and they were very prompt not only to answer the phone, but to help me look for the charging block as I thought it was in the shuttle, but then they later found that it was on the couch and they texted me through their service updating machine just to make sure that I know that they found my device. Did they have to do that? No. Did they have to message me that they found it? No. But they did anyway, and they also finished my timing belt earlier than expected and instead of saying, you have to come and pick up your car or you can't pick it up until Monday. They helped me figure out a situation to where I could still come and get my car even after hours.

I've had a good experience with other CB locations in the past, but when I had my vehicle towed…read morehere due to stalling issues, they performed the diagnostic and I was quoted around $500 for a fuel pump driver module replacement. The part costs $50 and took me all of 30 mins to replace. Outrageous price gouging. On top of that, when I declined service and told them I would be having my vehicle towed back, they left the module hanging by the pigtail and did not bother to reattach it to the vehicle. Bolts still missing and all. Terrible service and I am not planning on bringing any of my vehicles back to this location.

First time here , plenty of parking and got a friendly greeting!…read more I came for an inspection. I found this place on Yelp. It's one minute from my house!! I was able to get help immediately upon arrival. The staff are friendly and they get right down to business!! I would definitely recommend this place for an inspection or repair !! I was in and out in less than 15 minutes!!

Old car, AC not working. I had it charged before but that didn't fix it. I took it here, a place…read morecloser to home, and hoping it might be a bit more convenient, maybe not as busy? So I went in and asked for an estimate to fix it and advice on what needs to be done. Verdict: it works just fine but it needed to be charged! I asked them, are you sure? I'm pretty sure it's not. But it was blowing cold at that moment, so I believed them. Can't remember how long it lasted but I promise it wasn't long, like a day maybe. So, I'm out another $400 and of course it still doesn't work. I'm done, forget it... not wanting to pour any more money into an old car. I'll go back to my old mechanic in the future. I'll give this three stars just because I didn't go back and haggle with them so I have no idea what the final outcome would be, but I can Guess (sorry, just that was too good to pass up)