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    Firestone Complete Auto Care

    3.4 (47 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 years ago

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    11 years ago

    Had my alignment done there and they did a fantastic job. Couldn't be happier. Thanks

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    Bridgestone S.

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    8 years ago

    Really terrible service. The wait times are ridiculous and I didn't have any faith in their ability to do a good job.

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    Bridgestone S.

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    8 years ago

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    Bridgestone S.

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    8 years ago

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    Bridgestone S.

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Hi there, My car's right rear brake light bulb was off. How much to replace the bulb include labor…

    Hello, Leo. We recommend that you give our Las Cruces store location a phone call to get more accurate and complete pricing information on a bulb change service. Please fee free to reach back out if you need us. We're happy to help in any way that… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Firestone Complete Auto Care

    We were stuck in Las Cruces, on our way from CA to TX, and had been having trouble since Phoenix.

    Mentioned in 10 reviews

    Read more highlights

    Take 5 Oil Change

    Take 5 Oil Change

    4.6
    (14 reviews)

    Great customer service!! They greeted us with water & fruit snacks…read more Everyone was very friendly, answered every question we had! Oil change, & new wipers!

    I took my car for an oil change and the service was absolutely amazing! The did a full once over on…read moremy car, oil change, checked air filter and everything! Everyone was incredibly nice and informative no complaints there. When I had left the shop my car had a problem where it wouldn't go anymore. It was fully in limp mode. It would start and run but the gas wouldn't rev the engine or anything. I only made it like 150-200ft from the shop. Two very nice construction guys helped me push it out of the way. Anyway, I walked back up to the shop and explained the issue. The staff were very responsive and kind about the situation even though I was visibly frustrated but trying to keep my composure. They immediately jumped under the hood trying to find the issue. We got my car back into the bay and they spent some more time to find out what was wrong. It's still a complete mystery I guess but they replaced my air filter and that seemed to fix the problem (my current one was still good which is why it's a mystery) My car is perfectly fine now there was nothing damaged and they did refund my service for the inconvenience which I did appreciate. The staff handled the entire situation professionally and efficiently so I really don't have anything negative to say about the experience. Things like this happen sometimes but the way it's handled is what really matters.

    Jiffy Lube

    Jiffy Lube

    3.2
    (29 reviews)

    Apparently you can no longer stay in your vehicle during your oil change which was a downer for me,…read morebut I get it. From the person who welcomed me to the person who checked me out at the end, customer service and professionalism were A+! The lobby was very clean and they had freshly popped corn and a coffee machine for customers - nice touch! I was also able to pull up coupons online from Jiffy Lube which saved me $28. Before Christmas, any savings is great to me! I'll be back in a few thousand miles!

    *************************…read more I've been a "car guy" for about 50+ years ... kinda been around the block when it comes to automobiles, airplanes, boats, and motorcycles. Personally, I'd never want to be in the business of retail service in any industry - especially personal automobiles. Too difficult to please everyone. We've serviced three different vehicles here over the past 1.5 years with GREAT SUCCESS. I find the staff to be polite, friendly, capable and skilled. Plain and Simple, my personal experience is ... "these folks know what they are doing." Your own personal expectations may be different than mine. But I believe any "reasonable" "intelligent" and "rational" person will find this shop to be honest, and capable. We have successfully serviced three vehicles with individual values between $22,000 - $212,000 ... with confidence. I've met the manager, Patty, on more than one occasion and appreciate the working environment she cultivates with her staff. So - I trust them to work on my vehicles and highly recommend this shop.

    Big O Tires

    Big O Tires

    4.0
    (26 reviews)

    Took my truck to get the tires balanced due to vibration at 50mph and 80mph. Got tires balanced, i…read moretook it for a test drive but vibration was still there. Immediately took it back and was told tgat they werent balanced correctly and someone else with more experience had re-did it. I took it for another test drive and vibration did gondown by approx 50% but was not completely gone. I immediately took it to another place (discount tire), they checked and stated that not all tires were balanced, one had no weights, one had d weights, one had weights in the wrong place and one had new weights in the right place. I took it back to big O and complained for the poor service. And for claiming to have rebalanced the tires when they didnt do a complete job. I did a test drive with the tech and he confirmed that there was still vibration amd rhat he had only balanced the driver side of my truck and not the passenger side. So he said he would rebalance the passenger side as well. When that was finally done, the vibration was greatly reduced. IT TOOK THREE BALANCING ATTEMPTS TO GET THIS DONE. AND THATS CUZ I TOLD THEM THAT ANOTHER TIRE SHOP CHECKED THEIR WORK AMD CONFIRMED TGAT THEY DID A PISS PORR JOB. This is MOT the first time that ive had problems with This specific Big O Tires location.

    The Big O location was on sage , off of hiway 70 in Las Cruces. This location wouldnt do the…read moresimple front brake pad replacement that I requested but gave me an estimate for $1450 of bogus work needed ?? This was a blatant rip off attempt. Disgusting !!!!

    Firestone Complete Auto Care - tires - Updated July 2026

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