Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

My first time trying Valvoline since a relative uses it (although a different location) and likes…read moreit. It was closer to my home than driving to the dealer. The employees were polite and helpful although they did try to upsell services as many places do. I don't recall them asking what type of oil I wanted, although they did at the Valvoline my relative uses. Also, since they didn't have access to the interior of my car, they couldn't remove the "oil change required" notice on the dashboard (as the dealer does) but that was a very minor inconvenience.

I came here for the last 2-3 oil changes and it seemed to be quick, convenient (don't have to get…read moreout of car) and a good value. (coupon) But the last time I tried to get an oil change, they couldn't honor or take the coupon for some reason. But the biggest thing was I got all sorts of answers as to the type of oil they will use. My car takes a specific type of oil and I was told they were out of it. But another shop 10 miles away had that oil. They said they don't really carry that oil anymore(it's for an older car) And offered to put in a different oil that could work but was not the one specified for my car. SO now I'm really wondering what oil they were putting in on the previous oil changes I had done there. Just really disappointing and can't trust them.

Definitely feels like a family place. I know I'll be taken care of here and it's always quick. I…read moretrust them with my car implicitly and I love how they always check everything.

Quick, reliable and reasonable. Steve is the best. I have never had to wait more than 10 mins…read more Steve and his staff are very honest and knowledgeable.

Everything is always great! Jon and the guys are super…read moreknowledgeable . I never have a question about what needs to be done.

First time customer here but Jon still made me feel like a priority and was able to squeeze me in…read morefor an evaluation and repair. Very grateful for them and will be keeping them in mind for all my auto repair needs!

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Our animal rescue a last minute run to pick up dogs/puppies at risk. We found out on Sunday and we…read morewere heading out Tuesday am to make the 12 hour trip. Found out we had no AC when we took our transit to fill tanks on Sunday. Dropped at CK with note asking to please fix same day/no appointment etc. I had transit back by 3:30 same day. Couldn't possibly ask for more! Thanks

Can't recommend this place enough. The staff is friendly & informative. Have never felt like I was…read moregetting overcharged or the run-around. They even have a shuttle for nearby drop-offs. If your vehicle's warranty is expired, skip the dealer and take your car here.

Went here for the first time today and I had a great experience! Jim and another man (I didn't get…read morehis name) were so kind while helping me out. It had been a minute since I brought my car in anywhere and they explained everything they were doing and made some suggestions for filter changes, wiper replacements, etc.! I trusted them and did not feel like they were being pushy at all. It was also great to stay in my car/ not have to drop it off. I highly recommend this place. Quick, easy and amazing customer service!

They're professionals when taking care of your oil change. They show you your air filter when it's…read moreabout time to get a new one. They also show you what is the correct oil plug size that should go in your car. I got the high mileage oil change for $70. The service was very fast and you stay in your car. I will be coming here more often.

I will never speak to this manager again. I felt he was speaking to someone who was beneath him…read more What doesn't make sense is a lie. i bought 2 sets of tires before he was there. And I quote him just watch the back tires.Why should I watch them if I wanted them inspected and to be safely driven. Since then flat tire low pressure 3 times. Went to Addison and both had slow links. He SHOULD NOT BE A MANAGER

Bought 4 new tires from these people and they all dry rotted in less than 3 years. Got very little…read morehelp from them and had to buy all new tires. Our family will be going to Bell Tire from now on.