1. Firestone Complete Auto Care

1. Firestone Complete Auto Care

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Queen Creek, AZ

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Firestone Complete Auto Care

2.7 (54 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto battery and fluid recycling

Firestone Complete Auto Care Photos

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Reviews With Photos

Front of Bridgestone/Firestone on Hunt Highway near Bella Vista i. San Tan

Do to the air pressure I needed air added to my tires. As a courtesy Firestone used to do this for free. I know they are a busy company. But 4 different employees seen I was waiting. No on acknowledged me after about 15 minutes, I drove away. They have just lost any future business from me. I always went to them not Big O. However, it looks like that is going to change.

Sharon B.

My sons car drivers window switch broke. Window would not roll down. Took it to firestone and the replaced charging $500 for the part and $64.20 in labor. They warrantees for 1 year. One year and two months later switch broke again. Firestone said they would not honor warranty. Google the switch and found on internet....wait for it....$27.00!!! Google how to replace. Side note: I'm a girl and no nothing about cars. Seemed simple enuf ( found on youtube) took ME less then 30 minutes to install. Cost $27.00. So uhm no.

This how they left my vehicle
Eddie S.

Don't ever bring your vehicle here .they will still all your stuff because they have no cameras and not take any responsibility for it

Took a rim in to get a new tire put on and they damaged the rim and then blamed it on me. When I took it in it had no damage to it whatsoever. If you have anything nice stay far from them. There corporat will do nothing either

Customer restroom- no working sink to wash hands- filthy toilet and floors.

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7 years ago

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6 years ago

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Please hire more people like Rebecca and Martin!

Mentioned in 3 reviews

Read more highlights

Tapia Auto & Repair

Tapia Auto & Repair

4.8
(34 reviews)

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

APA Total Car Care

APA Total Car Care

3.5
(16 reviews)

This place came highly recommended by some close friends of mine that know WAY more about cars than…read moreI do. They absolutely did not disappoint! Took my '14 Coyote in for a dyno tune after I did intake, headers, exhaust, etc. Tiffany was super helpful and communicated very well through the whole process! They knocked it out quickly, did a full blown custom tune (not the copy/paste crap or email in tunes that other places use) and the car drives and feels amazing. Everyone there was super knowledgeable and friendly, and it was well worth the money. Will definitely be coming back here as I build up this car into a nice daily, while stacking cash for a REALLY fast car next year

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

High Idle Mobile Mechanics

High Idle Mobile Mechanics

2.9
(7 reviews)

This is an update that I gave Kole what he asked for and we have plenty of more video and photos…read morethat clearly show the turbo being removed although Mr. Williams repeatedly have said that it never happened it clearly did happen. We have plenty of proof, including affidavits that we're getting from the mechanic shop, phone calls, text messages and overwhelming evidence again people watch who you hire even when you provide proof it seems not enough for someone that doesn't want to take responsibility for the bad work done these are all my opinions except for the facts that I have and will be providing in court. I tried to resolve this with Mr. Kole showed him evidence. Let him know what I had and he still refuses and said I will see you in court clearly this is someone that doesn't want to take responsibility. I will be updating after it is resolved in court. Everything expressed is of my opinion.

The 2 guys came on time to install 4 aftermarket brakes (4 rotors and 4 calipers) for my 2024…read moreNissan Z. After the installation, I took my car for a ride and there were many warning lights on the dashboard. Not sure if they damaged all the sensors on the car but all the sensors are now giving me warning lights and these warning lights will not go away. If you have newer cars, DO NOT let these guys fix your cars. One of the mechanics was hitting the back rotor with a huge hammer very hard to get it off and must have damaged all the sensors, I guess. Another possibility is that the other mechanic was using an electric saw to cut off the dust covers and might have cut a cable to cause all the warning lights to show up on the dashboard. I sent them an email about all the warning lights but no response from them. They were able to install the 4 rotors and 4 calipers just fine but the brakes don't feel very tight and feel loose when hitting the brakes. I have to push the brake pedal almost all the way down to the floor in order to stop the car. I recommend these guys if you have older cars with no latest technologies. They have damaged my new car. ----------------------------------------------------------------------------------------------------- UPDATE: 6/2/2025 Took my 2024 Nissan Z to the Nissan dealership and they found 2 problems with my 2024 Nissan Z. They told me the technician Kyle and another technician from High Idle Mobile Mechanics who installed the brakes on my car damaged the ABS sensor and the R/F HUB BEARING which will cost me about $1658.50 -------------------------------------------------------------------------------------------------------------- Wheel Bearing Replacement - Front: DIAG VEHICLE AND FOUND DTC RF NO COMM WITH RF ABS SENSOR. INSPECT SENSOR AND FOUND THAT SENSOR IS BROKEN. AND HUB IS NOT INSTALLED CORRECTLY. RECOMMEND TO REPLACE R/F HUB BEARING AND ABS SENSOR AND RETEST --------------------------------------------------------------------------------------------------------------- I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. I have emailed the owner Kole Williams and provided the Nissan Repair Estimate and have requested that Kole Williams send his technicians to repair the damage that his 2 technicians damaged my car. So far, I have not heard anything from the owner Kole Williams. I believe Kole does not want to take responsibility to fix my damaged car or provide a refund, and fulfill the warranty for installing the brakes. As of today, my car is still not fixed. All the warning lights on the dashboard are still on and the left and right blind spots are still not working.

Firestone Complete Auto Care - autorepair - Updated July 2026

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