The technicians in these busy bays seem well trained in car care and customer care. I consistently…read moreleave Valvoline Instant Oil Change in any location feeling listened to and looked after. They offer services, but do not push and seem honest.

I was happy to drive in and speak with the guys while they changed my oil. It's a little pricey,…read morebut I don't have to wait

Drove from Ohio to Roanoke to travel to a reunion in North Carolina but then low tire pressure…read morelight was on but Walmart was open Saturday morning and accepted a walk-in. Left the car, they checked it out, unable to repair the tire I opted for a new set of tires, they had options and were able to get me fixed up, picked the car up Sunday - kept me posted via text and couldn't have been simpler. Tina and all the employees were helpful.

They would not warranty their battery that was only one month old. The battery was obviously brand…read morenew and had last month's date code printed on the battery. What can one expect from Walmart customer service. Udder garbage products and service I do not recommend going here!

They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

We have brought two of our vehicles here for maintenance and oil changes…read more The staff is great and the pricing is fair. Having an automatic car wash so close by is great!

I had a very bad experience with Lube and Wash. I brought my car in and was told it needed a rear…read moremain seal, front main seal, and that my entire engine needed to be replaced or rebuilt. I was also told the car was undrivable and could "blow up," which was extremely alarming. I decided to get second opinions from two other mechanic shops on the same strip. Both shops told me the only issues were a rear main seal and spark plugs due to a misfire in cylinder one. One of those shops, Heath's Tire and Lube, was able to fix the issue and get my car back on the road without all the major work Lube and Wash claimed I needed. To make matters worse, I had brought this same vehicle to Lube and Wash about two months prior for an oil leak they said they fixed. According to the other mechanics, the part they claimed to repair had nothing to do with an oil leak, and there's no evidence that any new parts were installed at all. I was still charged and sent on my way. When I returned with ongoing issues, the mechanic tried to blame me, saying I had been driving the car with no oil. However, since there was no actual repair done previously, it appears the issue was never properly addressed to begin with. Both other shops confirmed that no new parts had been installed. Overall, I feel misled, overcharged, and given completely inaccurate information. I strongly recommend getting a second opinion before trusting this shop.

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

awesome service great crew and very knowledgeable about cars and the customer service is greatread more

Potential applicants should do their homework before considering employment with this franchise…read more Based on what I personally witnessed and experienced, I observed what I believe to be unfair and racism also inconsistent treatment of employee, which left me with serious concerns about the workplace culture and management decisions. I am particularly troubled by what appeared to be disparities in how certain employees were treated, as well as hiring decisions that, in my opinion, did not always prioritize the most qualified candidates. These observations are based solely on my personal experiences and perceptions. I intend to discuss these concerns directly with Mike and management. I encourage anyone considering employment here to read employee reviews, ask questions during the hiring process, and make an informed decision for themselves.

I finally needed to have the oil changed in my car. I work from home and don't drive often. I…read moreturned into Take 5 in Salem and was assisted immediately and given a bottle of water. The choices were explained, for my model I need synthetic. The crew working today were very nice. The oil change was done with good practices and the fluids they could top off they did. I highly recommend this location.

Very quick service. I like the in car service. Car honks from me. They do a good job.read more

great guys, and reasonable prices and upfront and honest…read moreFixed a problem that I was left with from another local memchanic

I was in town for a Graduation Ceremony at VT in May, when my dashboard lit up like the Fourth of…read moreJuly!! I was on my own but called my husband who found this place on a Google search...and it was open on Saturday!!! I called and brought my car in. I got my car back in an hour!!! The manager told me that I can drive my car home...as long as nothing else went wrong...It was a five hour drive home...and I made it!!! I don't know how I would have gotten home without the help of this place. Can you imagine a 5 hour tow... Naturally, took the car into the dealer the next day. A 1000 thank yous to this place...