Ian and Associates were awesome and thorough. You stay in your car while they service your vehicle…read more Great for me since I use a wheelchair. I will definitely keep using their services!!

I was recently at the Valvoline Oil Change in Hollins. (The one that doesn't do inspections.) The…read moreentire staff was helpful. While this store doesn't do inspections I was happy to have them change the oil. I felt like every employee was helping me during my visit. The men were so helpful! Even though I live in Salem I was happy to have this station do a better than excellent job on my car. Thanks fellas'! Pat Nichols

The technicians in these busy bays seem well trained in car care and customer care. I consistently…read moreleave Valvoline Instant Oil Change in any location feeling listened to and looked after. They offer services, but do not push and seem honest.

I was happy to drive in and speak with the guys while they changed my oil. It's a little pricey,…read morebut I don't have to wait

Drove from Ohio to Roanoke to travel to a reunion in North Carolina but then low tire pressure…read morelight was on but Walmart was open Saturday morning and accepted a walk-in. Left the car, they checked it out, unable to repair the tire I opted for a new set of tires, they had options and were able to get me fixed up, picked the car up Sunday - kept me posted via text and couldn't have been simpler. Tina and all the employees were helpful.

They would not warranty their battery that was only one month old. The battery was obviously brand…read morenew and had last month's date code printed on the battery. What can one expect from Walmart customer service. Udder garbage products and service I do not recommend going here!

They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

I recently had the starter for my 2006 Toyota Tundra replaced. I have been going to Liquid Lube &…read moreWash for over five years now. The service I received this time was no different than any other time. Superb. I highly recommend Liquid Lube & Wash for all your automotive needs. Charlie P.

I came in to have an oil change last week. Knowing how difficult my vehicle was to have it's oil…read morefilter changed, I was determined to "go easy" on the technician there, and not have that changed out this time. When the folks there assured me that they were familiar with my vehicle, and that there would be no extra labor cost involved, I gave them the go ahead. Not only was everyone I encountered there friendly AND professional, the technician swapped out that filter in record time. I would not hesitate to recommend their services to my friends or family members.

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I recently went in to get an inspection sticker, and overall, I'd give the experience 4 stars. The…read moreservice was a little slow, which makes the business name feel a bit misleading, but the staff more than made up for it with their kindness and courteous attitude. Everyone I interacted with was friendly and professional, which made the wait easier to handle. I appreciated the polite service and would return again despite the delay.

Potential applicants should do their homework before considering employment with this franchise…read more Based on what I personally witnessed and experienced, I observed what I believe to be unfair and racism also inconsistent treatment of employee, which left me with serious concerns about the workplace culture and management decisions. I am particularly troubled by what appeared to be disparities in how certain employees were treated, as well as hiring decisions that, in my opinion, did not always prioritize the most qualified candidates. These observations are based solely on my personal experiences and perceptions. I intend to discuss these concerns directly with Mike and management. I encourage anyone considering employment here to read employee reviews, ask questions during the hiring process, and make an informed decision for themselves.

I finally needed to have the oil changed in my car. I work from home and don't drive often. I…read moreturned into Take 5 in Salem and was assisted immediately and given a bottle of water. The choices were explained, for my model I need synthetic. The crew working today were very nice. The oil change was done with good practices and the fluids they could top off they did. I highly recommend this location.

Very quick service. I like the in car service. Car honks from me. They do a good job.read more

Stay away. I went in for a simple muffler replacement (verified by 2 other shops). They quoted me…read more$250 & said they had the muffler in stock. When I arrived, Steve said he had it put on a lift and they "discovered" that all of the pipes and joints were so rusty, that he was afraid that when he started cutting into it, that basically the entire undercarriage would have to be replaced : large rear muffler, large front muffler, the small muffler we spoke about, ALL the piping and "probably more". I asked how much and was told "at least $1200". They said they'd order the parts for the next day. When I left, I could hear odd knocking on the bottom and the smell of exhaust in the front cabin that wasn't there before, or ever. I called back the next day to report this and was blown off with "ma'am, you have an exhaust leak and the knocking you are hearing is because you probably drove over something". I knew then they were not on the up and up, so I played along and asked if my parts came in. They said yes, all but one. I asked what they were missing and was told "a part". He kept saying "just a part" but would not tell me WHAT part. Finally I was forceful and told him I needed the name of "the part". . Steve finally said, the Catalytic Converter. Horses***!. He said I needed that too. Tack on another several hundred dollars, plus labor. Scammers! I took it somewhere else the next morning, and the only thing it needed was the muffler, parts & labor $95. I've heard of stories like this, but, wow, the level of deception was criminal.

great guys, and reasonable prices and upfront and honest…read moreFixed a problem that I was left with from another local memchanic

Wonderful service and excellent customer service. Highly recommend this place. They were very…read moreinformative and reviewed my options while explaining every step.

I normally pay $45-$60 for an oil change at Valvoline . I have a 2011 Lincoln MKS. I asked my son…read moreto get an oil change and I said don't allow them to charge you real high prices for an oil change. It is normally around $50 . They took advantage of him and charged $87. They should be ashamed of their behavior. They are not professional at all but out there looking to take advantage of the unknowing. Stay away from this business.