Service was awful! Didn't have the courtesy to call us back on an issue they created ! My husband…read morehad to hound them for over a week to fix a problem they made when doing a simple Inspection! He even had to buy the part as they were so lame trying to "look" for one. Their communication was awful amongst themselves as well as us. Never again!! I would give zero stars if they allowed it!

I was told over the phone that I would be getting all four rotors, brakes, an alignment, and tire…read morerotation for a price. I agreed. When I picked up the car, they had only replaced the rear rotors and brakes. He said that is what we discussed on the phone, which is not true. When he called me, I asked him if that price covered all four brakes, rotors, and alignment, and he said yes. I wouldn't have agreed for just the rear brakes and rotors for the price we discussed. I recommend getting the work and agreed price in writing before moving forward.

Traveling when had trouble with my car. They fixed my problem and got me back on the road. Highly…read morerecommend! Friendly, knowledgeable, and efficient. Wish they were in my town!

I have been going to Porter's Automotive for years now and they are the sweetest, most honest and…read morecaring people! They take genuine care with making sure the vehicles they are brought are up to standards and safe. Mr. Porter is always so kind when my dad and I bring our cars in and they are genuinely wonderful people! I highly recommend them anywhere! Thank you, Mr. Porter and Porter's Automotive for all your kindness and care towards your customers and their vehicles! You are forever appreciated!

I was recently at the Valvoline Oil Change in Hollins. (The one that doesn't do inspections.) The…read moreentire staff was helpful. While this store doesn't do inspections I was happy to have them change the oil. I felt like every employee was helping me during my visit. The men were so helpful! Even though I live in Salem I was happy to have this station do a better than excellent job on my car. Thanks fellas'! Pat Nichols

Ian and Associates were awesome and thorough. You stay in your car while they service your vehicle…read more Great for me since I use a wheelchair. I will definitely keep using their services!!

Excellent service, competent employees, always friendly. I consistently receive superior service at…read morethis location. The waiting area is nice and clean, and Starbucks and Tropical Smoothie Cafe is within walking distance, if you need a Java jolt or quick meal! Great location!

I was helped by a dashing young gentleman, Damien. We chatted for a bit about our first jobs, what…read morewe liked about work and what we didn't. I was trying really hard to be in and out of there, didn't want to miss dance practice! I could tell that he is an expert at handling frustrated people. Paying for vehicle repairs is often a serious stress point. He was able to control the tempo of the conversation in an empathetic way and bring us down to a speed of calm. It didn't hurt so much to pay the bill after that. It was probable his bartending experience gave him that skill.

Avoid this Peters Creek Road location for oil changes. Recently I had the oil in our 2017 Subaru…read moreForester changed here, and the next day the car overheated and sustained engine damage after the oil leaked out. Our regular mechanic examined it and took pictures showing that the oil filter had not been re-installed properly in the oil change -- there were two seals under the filter instead of one, causing the oil leak in our mechanic's opinion.

I was told they did inspections until 3:30. I drove down and around 1:30 I was told I was in line…read morefor the inspection. They had a 30 min lunch and I was next, so I waited. After 20 minutes of waiting they sent someone else out to tell me they weren't going to do my inspection. No explanation just they weren't going to do any more inspections. A waste of my time.

State inspectors are either incompetent or ripoff artists. Went there twice in the last 10 years…read moreand they told me things needed fixing that did not and I know because I am a former mechanic. Stay away they'll steal from you

Wayne is an amazing human being. Exceptional service and amazingly affordable! He treated me with…read morereal kindness and respect, explained everything clearly, and made the whole process easy and stress-free. It's rare to find someone this honest and helpful these days. I will definitely be coming back here for any future tire needs.

Wayne is a great guy. I wasn't able to get anything done because of how busy he was but he was very…read moreunderstandable and helpful. If I got up early enough i'm sure he would've been more than helpful for a great price